Cisco MeetingPlace Video Integration Manual de servicio

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Administrator’s Guide for

Cisco MeetingPlace Video Integration

Release 5.3

Text Part Number: OL-6280-01

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Administrator’s Guide for Cisco MeetingPlace Video Integration Release 5.3

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CONTENTS

CHAPTER

1Introducing Cisco MeetingPlace Video Integration Release 5.3 1-1

Audience 1-1

Scope 1-1

Naming Conventions Used in This Guide 1-2

Overview of Cisco MeetingPlace Video Integration 1-2

Features and Benefits of Cisco MeetingPlace Video Integration 1-3

Additional References 1-4

CHAPTER

2Cisco MeetingPlace Video Integration Components and Process 2-1

Overview of Components 2-1

Supported Cisco MeetingPlace System Configurations 2-4

About the Cisco MeetingPlace Video-Conferencing Process 2-4

How Video Conferences Are Scheduled 2-5

How Video Conferences Start 2-6

How Video Conferences Run 2-8

About Displaying the Status and Options of Video Participants in the Meeting Room 2-8

How Cisco MeetingPlace Video Integration Tracks Port Availability 2-8

How Video Conferences End 2-9

CHAPTER

3Installing Cisco MeetingPlace Video Integration 3-1

Before You Install 3-1

Making Sure Component Systems Are Up and Running 3-1

Verifying your Video-Conferencing License 3-2

About Configuring the Cisco IPVC MCU to Use Cisco MeetingPlace 3-2

Configuring the Cisco MeetingPlace Audio Server 3-11

Configuring Cisco MeetingPlace H.323/SIP IP Gateway 3-12

Configuring Load-Balancing Configurations for Video Conferencing 3-12

About Installing and Configuring Video Endpoints 3-13

(Optional) Configuring Cisco MeetingPlace for Outlook 3-14

(Optional) Configuring Cisco MeetingPlace for Lotus Notes 3-14

Configuring Cisco CallManager 3-14

Preparing to Install the Video Integration with DMZ Configurations 3-17

Gathering Installation Values 3-18

Installing Cisco MeetingPlace Video Integration 3-18

Contents

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Uninstalling Cisco MeetingPlace Video Integration 3-19

CHAPTER

4Configuring and Managing Cisco MeetingPlace Video Integration 4-1

About the Cisco MeetingPlace MeetingTime Software Application 4-1

About Video-Conferencing Access Information 4-1

About Changing System Configuration Settings 4-2

Changing Values Entered During Installation of Cisco MeetingPlace Video Integration 4-3

Changing Settings in Other Components 4-3

About Managing Video-Conferencing Resources 4-4

About Configuring Port Parameters 4-7

About Managing User Profiles for Video Use 4-10

Important Information About DMZ Configurations and Video Conferencing 4-12

About Video-Conferencing Bandwidth 4-12

Specifying User and Group Profile Information 4-13

About Video-Conferencing Statistics 4-13

Viewing Video-Conferencing Statistics 4-14

CHAPTER

5Using Cisco MeetingPlace Video Conferencing 5-1

Supported Meeting Types 5-1

About Setting Up End Users for Video Conferencing in Cisco MeetingPlace 5-2

About Scheduling Video Conferences 5-3

Who Can Schedule Video Conferences 5-3

When Video Conferences Can Be Scheduled 5-3

How Users Schedule Video Conferences 5-3

About Rescheduling Video Conferences 5-4

About Attending Cisco MeetingPlace Video Conferences 5-4

How Users Join A Cisco MeetingPlace Video Conference 5-5

Video Features and Functions in the Meeting Room During the Conference 5-7

About Modifying the Video Transmission 5-8

About Modifying the Video Transmission of Other Participants 5-9

About Recording a Video-Conferencing Session 5-9

About Entering a Breakout Session 5-9

About Participating in Lecture Style Meetings 5-9

About Extending a Video Conference 5-10

About Leaving a Video Conference 5-10

About Ending a Video Conference 5-10

Information for End Users 5-10

Contents

iii

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CHAPTER

6Troubleshooting 6-1

Viewing the Eventlog 6-1

Setting the Level of Logging Detail 6-1

General Troubleshooting Guidelines 6-2

Problems Configuring and Initiating Cisco MeetingPlace Video Integration 6-2

Problems Scheduling a Video Conference 6-5

Problems Joining a Video Conference 6-5

Problems During a Video Conference 6-7

NDEX

Contents

Administrator’s Guide for Cisco MeetingPlace Video Integration Release 5.3

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CHAPTER

1-1

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Introducing

Cisco MeetingPlace Video Integration

Release 5.3

Administrator’s Guide for Cisco MeetingPlace Video Integration Release 5.3 describes

Cisco MeetingPlace Video Integration.

This chapter contains the following topics:

•Audience, page 1-1

•Scope, page 1-1

•Naming Conventions Used in This Guide, page 1-2

•Overview of Cisco MeetingPlace Video Integration, page 1-2

•Features and Benefits of Cisco MeetingPlace Video Integration, page 1-3

•Additional References, page 1-4

Audience

This guide is intended for Cisco MeetingPlace system administrators who are familiar with the following

products, which are prerequisites for Cisco MeetingPlace Video Integration:

•Cisco MeetingPlace 8100 Series servers and the Cisco MeetingPlace MeetingTime software

application

•Cisco MeetingPlace Web Conferencing

•Other Cisco MeetingPlace integration products that are part of the Cisco MeetingPlace system

•Cisco CallManager (if your environment includes this product)

•Cisco IPVC MCU 3.5plus and its required components

Scope

This guide describes how to install, configure, manage, and troubleshoot the

Cisco MeetingPlace Video Integration. This guide does not describe in detail how to set up

Cisco MeetingPlace audio and web conferencing, nor does it describe how to set up or configure the

Cisco IPVC MCU or any of its components, including H.323 gatekeepers, video endpoints, or gateways.

1-2

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Chapter 1 Introducing Cisco MeetingPlace Video Integration Release 5.3

Naming Conventions Used in This Guide

This guide also does not describe in detail how to configure Cisco CallManager. Cisco IPVC video

conferencing, Cisco CallManager, and Cisco MeetingPlace audio and web-conferencing systems must

be up and running before you install Cisco MeetingPlace Video Integration.

For information on any of the preceding systems, see the documents listed in Additional References,

page 1-4.

Naming Conventions Used in This Guide

The following products and components appear frequently in this guide.

Overview of Cisco MeetingPlace Video Integration

Cisco MeetingPlace Video Integration is a separately-licensed add-on to Cisco MeetingPlace

conferencing that integrates the voice and web-conferencing capabilities of Cisco MeetingPlace with the

video-conferencing functionality provided by the Cisco IPVC Multipoint Control Unit (MCU). Voice,

web, and video conference participants interact seamlessly in a single rich-media conference.

The visual channel of the video-conferencing medium is handled entirely by the Cisco IPVC MCU and

runs parallel to the voice and web conference. All media (video, voice, and data) are linked but

independent, so that each stream maintains its full feature set and functional richness.

The following steps provide a simplified overview of how the Cisco MeetingPlace Video Integration

solution works (in a system that includes e-mail notifications):

1. You set up user profiles in Cisco MeetingPlace that control who can schedule video conferences.

2. Users whose profile authorizes them to schedule video conferences submit a single

Cisco MeetingPlace form to schedule a meeting that includes video, voice, and web-conferencing

functionality. Users can require passwords, or specify that only profiled or invited users can attend.

3. Cisco MeetingPlace keeps track of available conferencing resources, including resources available

on the Cisco MeetingPlace audio server and video resources on the Cisco IPVC MCU. If there are

sufficient resources on both systems to accommodate a scheduler’s request, Cisco MeetingPlace

schedules the meeting and sends notifications to the invitees. These notifications include the

information participants need in order to access all conference media.

Official Name Abbreviation

Cisco MeetingPlace 8100 Series server with

Cisco MeetingPlace Audio Server Release 5.3

software

Cisco MeetingPlace audio server

Cisco MeetingPlace Web Conferencing

Release 5.3

Cisco MeetingPlace Web Conferencing

Cisco MeetingPlace MeetingTime Release 5.3 MeetingTime

Cisco MeetingPlace for Lotus Notes Release 5.3 Cisco MeetingPlace for Lotus Notes

Cisco MeetingPlace for Outlook Release 5.3 Cisco MeetingPlace for Outlook

Cisco IPVC MCU 3.5plus Cisco IPVC MCU

1-3

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Chapter 1 Introducing Cisco MeetingPlace Video Integration Release 5.3

Features and Benefits of Cisco MeetingPlace Video Integration

4. At the scheduled meeting time, invitees use the information in the meeting notification to join each

aspect of the conference: the Cisco MeetingPlace web and voice conferences and the video

conference hosted on the Cisco IPVC MCU. Video participants attend the video aspect of the

conference via a room-based video system or via IP video cameras on their desktop, such as

Cisco VT Advantage. Participants can join the different media using any of several methods.

5. Cisco MeetingPlace initiates the voice conference on the Cisco MeetingPlace system and the video

conference on the Cisco IPVC MCU, and establishes the link that joins the audio of the video

conference with the audio of the voice conference.

6. After participants are in the integrated conference, audio-only and video participants can converse

seamlessly with each other. Video participants can control their audio and video transmission and

display from within the Cisco MeetingPlace web-conferencing meeting room.

7. If the conference needs to continue past the time it was scheduled to end, Cisco MeetingPlace

evaluates whether conferencing resources are available on both the Cisco MeetingPlace audio server

and on the Cisco IPVC MCU, then determines whether the conference can be extended.

Video conferences can also be added to an existing Cisco MeetingPlace conference on an ad-hoc basis,

if resources are available.

For details about the end user experience and process for using Cisco MeetingPlace Video Integration,

see Chapter 5, “Using Cisco MeetingPlace Video Conferencing” and Chapter 2,

“Cisco MeetingPlace Video Integration Components and Process.”

Features and Benefits of Cisco MeetingPlace Video Integration

Cisco MeetingPlace Video Integration offers the following features:

•Enhances meeting effectiveness by bringing together multiple media to create a rich-media

conferencing environment.

•Offers a solution that integrates readily into existing networks and IP infrastructure.

•Includes tools to manage video-conferencing resources for optimal availability.

•Simplifies the processes of scheduling, distributing notifications, attending, and participating in

multiple media for end users.

•Leverages the existing video-conferencing capability of the Cisco IPVC MCU and networking and

telephony infrastructure, such as Cisco CallManager, to provide a complete and unified multipoint

conferencing solution for Cisco customers.

•Extends important resource management tools from Cisco MeetingPlace to the Cisco IPVC MCU,

allowing you to plan, allocate, and measure resource use, and thus to maximize the utility of

video-conferencing resources.

•Resource management features include the following:

–

The ability to schedule video-conferencing resources in advance. Cisco MeetingPlace manages

the scheduling of video-conferencing resources on the Cisco IPVC MCU, which does not have

built-in scheduling functionality.

–

Floater and overbook ports to optimize port availability and minimize waste of conference ports.

This increases the availability of conference ports for ad-hoc video conferences.

–

User profiles to limit use of conferencing resources to designated meeting schedulers and

groups.

–

Statistics on video usage that are included in standard Cisco MeetingPlace reports, so you can

easily evaluate needs and manage all resources.

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Chapter 1 Introducing Cisco MeetingPlace Video Integration Release 5.3

Additional References

•Ease-of-use features that simplify the rich-media conferencing process for users include the

following:

–

Unified scheduling, which allows users to coordinate all conferencing resources from a single

point. Scheduling is done through familiar desktop applications such as Microsoft Outlook,

Lotus Notes, or a web browser.

–

Notifications for each meeting that include the links and instructions to access all conference

media for that meeting.

–

Users can initiate or join a video conference on an ad-hoc basis, as long as video-conferencing

resources are available.

–

Preference information in user profiles, which automates parts of the attend process.

–

Video controls in the Cisco MeetingPlace web-conferencing meeting room, which allow users

to control all aspects of their conferencing experience from a single interface.

Additional References

Cisco MeetingPlace products

Guide to Cisco Conferencing Documentation and Support

http://www.cisco.com/univercd/cc/td/doc/product/conf/mtgplace/roadmap.htm

Cisco MeetingPlace Video Integration Release 5.3

http://www.cisco.com/univercd/cc/td/doc/product/conf/mtgplace/video/53/index.htm

Cisco MeetingPlace Audio Server Release 5.3

http://www.cisco.com/univercd/cc/td/doc/product/conf/mtgplace/audio/53/index.htm

Cisco MeetingPlace Web Conferencing Release 5.3

http://www.cisco.com/univercd/cc/td/doc/product/conf/mtgplace/web/53/index.htm

Cisco MeetingPlace H.323/SIP IP Gateway Release 5.2.1

http://www.cisco.com/univercd/cc/td/doc/product/conf/mtgplace/ipgw/ip521/index.htm

Cisco MeetingPlace for Outlook Release 5.3

http://www.cisco.com/univercd/cc/td/doc/product/conf/mtgplace/outlook/mpol53/index.htm

Cisco MeetingPlace for Lotus Notes Release 5.3

http://www.cisco.com/univercd/cc/td/doc/product/conf/mtgplace/notes/notes53/index.htm

Cisco IPVC products

All Cisco IPVC products and components

http://www.cisco.com/univercd/cc/td/doc/product/ipvc/index.htm

Cisco IOS H.323 Gatekeeper

Cisco IOS H.323 Configuration Guide

http://www.cisco.com/univercd/cc/td/doc/product/software/ios123/123cgcr/vvfax_c/callc_c/h323_

c/323confg/5gkconf.htm

Or look for the link on the following page:

http://www.cisco.com/univercd/cc/td/doc/product/software/ios123/123cgcr/vcl.htm

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