Alto-Shaam 300-TH Manual de usuario

alto-shaam.com

Service Manual

Cook & Hold Ovens

Smoker Ovens

Deluxe Control

300-TH

500-TH

750-TH

1000-TH

1200-TH

1750-TH

750-SK

1000-SK

1200-SK

1750-SK

MN-46712-EN

REV.01

11/20

Manufacturer’s Information

This manual or any portion thereof may not be reproduced or used in any

manner whatsoever without the express written permission of Alto-Shaam, Inc.

Trademarks All trademarks referenced in this documentation are the property of their

respective owners.

Manufacturer Alto-Shaam, Inc.

P.O. Box 450

W164 N9221 Water Street

Menomonee Falls, WI 53052

Original instructions The content in this manual is written in American English.

FOREWORD

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FOREWORD

Alto-Shaam 24/7 Emergency Repair Service

Call Call 800-558-8744 to reach our 24-hour emergency service call center for

immediate access to local authorized service agencies outside standard business

hours. The emergency service access is provided exclusively for Alto-Shaam

equipment and is available throughout the United States through Alto-Shaam’s

toll free number.

Availability Emergency service access is available seven days a week, including holidays.

FOREWORD

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TABLE OF CONTENTS

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TABLE OF CONTENTS

Manufacturer’s Information . . . . . . . . . . . . . . . . . . . . . . . . 2

Foreword 3

Alto-Shaam 24/7 Emergency Repair Service . . . . . . . . . . . . . . . 3

Table of Contents 5

Safety 7

The Meaning of Signal Words . . . . . . . . . . . . . . . . . . . . . . . 7

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Operation 11

How to Turn On and Turn Off the Oven . . . . . . . . . . . . . . . . . 11

How to View and Set up WiFi Connection. . . . . . . . . . . . . . . . . 12

How to Set up an Ethernet Connection . . . . . . . . . . . . . . . . . . 15

How to Update Software with a USB Drive . . . . . . . . . . . . . . . . 17

Components 19

Component Identification . . . . . . . . . . . . . . . . . . . . . . . . . 19

Front Panel Identification . . . . . . . . . . . . . . . . . . . . . . . . . 20

Back Panel Identification . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Component Access Panels Identification . . . . . . . . . . . . . . . . . 22

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Interface Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

300-TH—Electrical Component Identification . . . . . . . . . . . . . . 25

500-TH, 750-TH, 1000-TH—Electrical Component Identification. . . . 26

1250-TH, 1750-TH—Electrical Component Identification . . . . . . . . 27

Internal Components Identification. . . . . . . . . . . . . . . . . . . . 38

Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Maintenance 41

Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

How to Clean the Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Troubleshooting 45

Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

High Limit Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

The Display does not Illuminate . . . . . . . . . . . . . . . . . . . . . . 47

The Oven does not Heat . . . . . . . . . . . . . . . . . . . . . . . . . . 49

The Product Probe does not Work . . . . . . . . . . . . . . . . . . . . 50

The Smoke Function does not Operate . . . . . . . . . . . . . . . . . . 51

The Screen is not Responsive/Incorrect

Response to the Selected Icon

. . . . . . . . . . . . . . . . . . . . . . . 53

The Oven Overheats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

TABLE OF CONTENTS

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Cheflinc.alto-shaam.com is Not Available on Your Device . . . . . . . 56

Cannot Connect to cheflinc.alto-shaam.com . . . . . . . . . . . . . . 57

The Oven is not Displayed on the Dashboard . . . . . . . . . . . . . . 58

Unable to Assign Recipes from the Dashboard to Ovens in the Field 59

Schematics 61

SAFETY

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SAFETY

The Meaning of Signal Words

This manual contains signal words where needed. These signal words must be

obeyed to reduce the risk of death, personal injury, or equipment damage. The

meaning of these signal words is explained below.

DANGER

Danger indicates a hazardous situation which, if not avoided,

will result in serious injury or death.

WARNING

Warning indicates a hazardous situation which, if not avoided,

could result in serious injury or death.

CAUTION

Caution indicates a hazardous situation which, if not avoided,

could result in minor or moderate injury.

NOTICE

Notice indicates a situation which, if not avoided, could result

in property damage.

NOTE: Note indicates additional information that is important to a

concept or procedure.

SAFETY

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Safety Precautions

Before you begin Read and understand all instructions in this manual.

Electrical precautions Obey these electrical precautions when using the appliance:

▪Connect the appliance to a properly grounded outlet. Do not use the appliance if

it is not properly grounded. Consult an electrician if there is any doubt that the

outlet used is properly grounded.

▪Keep the cord away from hot surfaces.

▪Do not attempt to service the appliance or its cord and plug.

▪Do not operate the appliance if it has a damaged cord or plug.

▪Do not immerse the cord or plug in water.

▪Do not let the cord hang over the edge of a table or counter.

▪Do not use an extension cord.

Usage precautions Obey these usage precautions when using the appliance:

▪Only use this appliance for its intended use of heating or cooking.

▪Always keep liquids, or foods that can become liquid when heated, level and at or

below eye level where they can be seen.

▪Always open the appliance door very slowly. Escaping hot vapors or steam can

cause serious injury.

▪Use utensils and protective clothing such as dry oven mitts when loading and

unloading the appliance.

▪Use caution when using the appliance. Floors adjacent to the appliance may

become slippery.

▪Do not cover or block any of the openings of this appliance.

▪Do not cover shelves or any other part of this appliance with metal foil.

▪Do not use this appliance near water such as a sink, in a wet location, near a

swimming pool, or similar locations.

Maintenance

precautions

Obey these maintenance precautions when maintaining the appliance:

▪Obey precautions in the manual, on tags, and on labels attached to or shipped

with the appliance.

▪Only clean the appliance when the oven is disconnected from the power source.

▪Do not store the appliance outdoors.

▪Do not clean the appliance with metal scouring pads.

▪Do not use corrosive chemicals when cleaning the appliance.

▪Do not use a hose or water jet to clean the appliance.

▪Do not use the appliance cavity for storage.

▪Do not leave flammable materials, cooking utensils, or food inside the appliance

when it is not in use.

Continued on next page

SAFETY

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Continued from previous page

Operator training All personnel using the appliance must have proper operator training. Before

using the appliance:

▪Read and understand the operating instructions contained in all the

documentation delivered with the appliance.

▪Know the location and proper use of all controls.

▪Keep this manual and all supplied instructions, diagrams, schematics, parts lists,

notices, and labels with the appliance if the appliance is sold or moved to another

location.

▪Contact Alto-Shaam for additional training if needed.

Operator

qualifications

Only trained personnel with the following operator qualifications are permitted

to use the appliance:

▪Have received proper instruction on how to use the appliance.

▪Have demonstrated their ability with commercial kitchens and commercial

appliances.

The appliance must not be used by:

▪Persons (including children) with reduced physical, sensory or mental

capabilities, or lack of experience and knowledge, unless they have been given

supervision concerning use of the appliance by person responsible for their

safety.

▪People impaired by drugs or alcohol.

▪Children should be supervised to ensure that they do not play with the appliance.

▪Children shall neither clean nor maintain the appliance.

Condition of

appliance

Only use the appliance when:

▪All controls operate correctly.

▪The appliance is installed correctly.

▪The appliance is clean.

▪The appliance labels are legible.

Servicing the

appliance

▪Only trained personnel are permitted to service or repair the appliance. Repairs

that are not performed by an authorized service partner or trained technician will

void the warranty and relieve Alto-Shaam of all liability.

▪To prevent serious injury, death or property damage, have the appliance

inspected and serviced at least every twelve (12) months by an authorized service

partner or trained technician.

▪Contact Alto-Shaam for the authorized service partner in your area.

SAFETY

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Personal Protective

Equipment (PPE)

Wear the following Personal Protective Equipment (PPE) while cleaning the

appliance:

▪Protective gloves

▪Protective clothing

▪Eye protection

▪Face protection

Use of restraining

devices

A restraining device (tether) must be installed to any appliance that is hard-wired

and mounted on casters. The tether must:

▪Be secured to the building’s structure.

▪Limit the movement of the appliance so that no stress is transmitted to the

electrical conduit.

A connection point for the tether is located on the back of the appliance.

A tether is not supplied by nor available from the manufacturer.

Service Technician

Training

Only trained personnel are permitted to service or repair the appliance. Service

technicians must be knowledgeable in current codes and standards as stated by the

appropriate agencies, such as:

▪The National Fire Protection Association (NFPA)

▪National Electrical Code (NEC)

▪The Service Technician’s employer

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