ZyXEL Communications ZyWALL 5 Series Manual de usuario

ZyWALL 5/35/70 Series

Internet Security Appliance

User’s Guide

Version 4.01

7/2006

Edition 1

ZyWALL 5/35/70 Series User’s Guide

The contents of this publication may not be reproduced in any part or as a whole, transcribed,

stored in a retrieval system, translated into any language, or transmitted in any form or by any

means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or

otherwise, without the prior written permission of ZyXEL Communications Corporation.

Disclaimer

ZyXEL does not assume any liability arising out of the application or use of any products, or

software described herein. Neither does it convey any license under its patent rights nor the

patent rights of others. ZyXEL further reserves the right to make changes in any products

described herein without notice. This publication is subject to change without notice.

Trademarks

ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL

Communications, Inc. Other trademarks mentioned in this publication are used for

identification purposes only and may be properties of their respective owners.

ZyWALL 5/35/70 Series User’s Guide

4Certifications

Certifications

Federal Communications Commission (FCC) Interference Statement

The device complies with Part 15 of FCC rules. Operation is subject to the following two

conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause

undesired operations.

This device has been tested and found to comply with the limits for a Class B digital device

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a commercial environment. This device generates,

uses, and can radiate radio frequency energy, and if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications.

If this device does cause harmful interference to radio/television reception, which can be

determined by turning the device off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

1Reorient or relocate the receiving antenna.

2Increase the separation between the equipment and the receiver.

3Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

4Consult the dealer or an experienced radio/TV technician for help.

Notices

Changes or modifications not expressly approved by the party responsible for compliance

could void the user's authority to operate the equipment.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Viewing Certifications

1Go to http://www.zyxel.com.

2Select your product from the drop-down list box on the ZyXEL home page to go to that

product's page.

3Select the certification you wish to view from this page.

ZyWALL 5/35/70 Series User’s Guide

Safety Warnings 5

Safety Warnings

For your safety, be sure to read and follow all warning notices and instructions.

• Do NOT use this product near water, for example, in a wet basement or near a swimming

pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk

of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• Do NOT open the device or unit. Opening or removing covers can expose you to

dangerous high voltage points or other risks. ONLY qualified service personnel should

service or disassemble this device. Please contact your vendor for further information.

• Make sure to connect the cables to the correct ports.

• Place connecting cables carefully so that no one will step on them or stumble over them.

• Always disconnect all cables from this device before servicing or disassembling.

• Use ONLY an appropriate power adaptor or cord for your device.

• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in

North America or 230V AC in Europe).

• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the

product where anyone can walk on the power adaptor or cord.

• Do NOT use the device if the power adaptor or cord is damaged as it might cause

electrocution.

• If the power adaptor or cord is damaged, remove it from the power outlet.

• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a

new one.

• Do not use the device outside, and make sure all the connections are indoors. There is a

remote risk of electric shock from lightning.

• CAUTION: RISK OF EXPLOSION IF BATTERY (on the motherboard) IS REPLACED

BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO

THE INSTRUCTIONS. Dispose them at the applicable collection point for the recycling

of electrical and electronic equipment. For detailed information about recycling of this

product, please contact your local city office, your household waste disposal service or

the store where you purchased the product.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your

device.

• Fuse Warning! Replace a fuse only with a fuse of the same type and rating.

ZyWALL 5/35/70 Series User’s Guide

6Safety Warnings

This product is recyclable. Dispose of it properly.

ZyWALL 5/35/70 Series User’s Guide

ZyXEL Limited Warranty 7

ZyXEL Limited Warranty

ZyXEL warrants to the original end user (purchaser) that this product is free from any defects

in materials or workmanship for a period of up to two years from the date of purchase. During

the warranty period, and upon proof of purchase, should the product have indications of failure

due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the

defective products or components without charge for either parts or labor, and to whatever

extent it shall deem necessary to restore the product or components to proper operating

condition. Any replacement will consist of a new or re-manufactured functionally equivalent

product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty

shall not apply if the product has been modified, misused, tampered with, damaged by an act

of God, or subjected to abnormal working conditions.

Note

Repair or replacement, as provided under this warranty, is the exclusive remedy of the

purchaser. This warranty is in lieu of all other warranties, express or implied, including any

implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in

no event be held liable for indirect or consequential damages of any kind to the purchaser.

To obtain the services of this warranty, contact ZyXEL's Service Center for your Return

Material Authorization number (RMA). Products must be returned Postage Prepaid. It is

recommended that the unit be insured when shipped. Any returned products without proof of

purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of

ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products

will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty

gives you specific legal rights, and you may also have other rights that vary from country to

country.

Registration

at www.zyxel.com for global products, or at www.us.zyxel.com for North American products.

ZyWALL 5/35/70 Series User’s Guide

8Customer Support

Customer Support

Please have the following information ready when you contact customer support.

• Product model and serial number.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

SUPPORT E-MAIL TELEPHONE WEB SITE REGULAR MAIL

SALES E-MAIL FAX FTP SITE

CORPORATE

HEADQUARTERS

(WORLDWIDE)

[email protected] +886-3-578-3942 www.zyxel.com

www.europe.zyxel.com ZyXEL Communications Corp.

6 Innovation Road II

Science Park

Hsinchu 300

Taiwan

[email protected] +886-3-578-2439 ftp.zyxel.com

ftp.europe.zyxel.com

COSTA RICA [email protected] +506-2017878 www.zyxel.co.cr ZyXEL Costa Rica

Plaza Roble Escazú

Etapa El Patio, Tercer Piso

San José, Costa Rica

[email protected] +506-2015098 ftp.zyxel.co.cr

CZECH REPUBLIC

[email protected] +420-241-091-350 www.zyxel.cz ZyXEL Communications

Czech s.r.o.

Modranská 621

143 01 Praha 4 - Modrany

Ceská Republika

[email protected] +420-241-091-359

DENMARK [email protected] +45-39-55-07-00 www.zyxel.dk ZyXEL Communications A/S

Columbusvej

2860 Soeborg

Denmark

[email protected] +45-39-55-07-07

FINLAND [email protected] +358-9-4780-8411 www.zyxel.fi ZyXEL Communications Oy

Malminkaari 10

00700 Helsinki

Finland

[email protected] +358-9-4780 8448

FRANCE

[email protected] +33-4-72-52-97-97 www.zyxel.fr ZyXEL France

1 rue des Vergers

Bat. 1 / C

69760 Limonest

France

+33-4-72-52-19-20

GERMANY [email protected] +49-2405-6909-0 www.zyxel.de ZyXEL Deutschland GmbH.

Adenauerstr. 20/A2 D-52146

Wuerselen

Germany

[email protected] +49-2405-6909-99

HUNGARY [email protected] +36-1-3361649 www.zyxel.hu ZyXEL Hungary

48, Zoldlomb Str.

H-1025, Budapest

Hungary

[email protected] +36-1-3259100

KAZAKHSTAN

http://zyxel.kz/support +7-3272-590-698 www.zyxel.kz ZyXEL Kazakhstan

43, Dostyk ave.,Office 414

Dostyk Business Centre

050010, Almaty

Republic of Kazakhstan

[email protected] +7-3272-590-689

NORTH AMERICA

[email protected] 1-800-255-4101

+1-714-632-0882 www.us.zyxel.com ZyXEL Communications Inc.

1130 N. Miller St.

Anaheim

CA 92806-2001

U.S.A.

[email protected] +1-714-632-0858 ftp.us.zyxel.com

ZyWALL 5/35/70 Series User’s Guide

Customer Support 9

+” is the (prefix) number you enter to make an international telephone call.

NORWAY [email protected] +47-22-80-61-80 www.zyxel.no ZyXEL Communications A/S

Nils Hansens vei 13

0667 Oslo

Norway

[email protected] +47-22-80-61-81

POLAND [email protected] +48 (22) 333 8250 www.pl.zyxel.com ZyXEL Communications

ul. Okrzei 1A

03-715 Warszawa

Poland

+48 (22) 333 8251

RUSSIA http://zyxel.ru/support +7-095-542-89-29 www.zyxel.ru ZyXEL Russia

Ostrovityanova 37a Str.

Moscow, 117279

Russia

[email protected] +7-095-542-89-25

SPAIN [email protected] +34-902-195-420 www.zyxel.es ZyXEL Communications

Arte, 21 5ª planta

28033 Madrid

Spain

[email protected] +34-913-005-345

SWEDEN [email protected] +46-31-744-7700 www.zyxel.se ZyXEL Communications A/S

Sjöporten 4, 41764 Göteborg

Sweden

[email protected] +46-31-744-7701

UKRAINE [email protected] +380-44-247-69-78 www.ua.zyxel.com ZyXEL Ukraine

13, Pimonenko Str.

Kiev, 04050

Ukraine

[email protected] +380-44-494-49-32

UNITED KINGDOM

[email protected] +44-1344 303044

08707 555779 (UK only) www.zyxel.co.uk ZyXEL Communications UK

Ltd.,11 The Courtyard,

Eastern Road, Bracknell,

Berkshire, RG12 2XB,

United Kingdom (UK)

[email protected] +44-1344 303034 ftp.zyxel.co.uk

METHOD

LOCATION

SUPPORT E-MAIL TELEPHONE WEB SITE REGULAR MAIL

SALES E-MAIL FAX FTP SITE

ZyWALL 5/35/70 Series User’s Guide

10 Customer Support

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