Zoom X5V Manual de usuario

USER’S GUIDE

ADSL X5v

NOTICE

NOTICENOTICE

NOTICE

This document contains proprietary information protected by copyright, and

this Manual and all the accompanying hardware, software, and

documentation are copyrighted. No part of this document may be

photocopied or reproduced by mechanical, electronic, or other means in

any form.

The manufacturer does not warrant that the hardware will work properly in

all environments and applications, and makes no warranty or representation,

either expressed or implied, with respect to the quality, performance,

merchantability, or fitness for a particular purpose of the software or

documentation. The manufacturer reserves the right to make changes to the

hardware, software, and documentation without obligation to notify any

person or organization of the revision or change.

All brand and product names are the trademarks of their respective owners.

Contents

OVERVIEW .......................................................................... 4

INSTALLATION INSTRUCTIONS................................................ 5

1.1 INSTALLING THE SOFTWARE................................................. 6

1.2 INSTALLING THE HARDWARE................................................ 7

1.3 CONFIGURING INTERNET EXPLORER....................................... 9

1.4 CONFIGURING ADSL ........................................................11

1.5 SETTING UP VOIP SERVICE ................................................16

1.6 CALLING TIPS .................................................................16

1.7 PLAYING ONLINE GAMES USING YOUR X5V............................18

1.8 FRONT PANEL DESCRIPTION ...............................................29

1.9 IF YOU NEED HELP...........................................................29

1.10 RESETTING THE X5V TO ITS DEFAULT SETTINGS....................30

1.11 WINDOWS USERS: REMOVING THE X5V...............................31

VOICE OVER IP SETTINGS................................................... 32

2.1 HOW TO ACCESS THE VOIP OPTIONS ...................................32

2.2 CHANGING YOUR VOIP SETTINGS........................................37

2.3 CALL FORWARDING AND CALL WAITING.................................40

ADVANCED SETUP OPTIONS ................................................. 43

3.1 HOW TO USE THE ADVANCED OPTIONS .................................43

3.2 HOW TO SET UP YOUR X5V TO USE A STATIC IP ADDRESS ........44

3.3 HOW TO CHANGE THE X5V’S NAT SETTING............................45

3.4 HOW TO SET UP A DMZ....................................................47

USING THE X5V’S ADVANCED FIREWALL ................................ 54

4.1 MAIN FIREWALL FEATURES.................................................56

4.2 CREATING INBOUND/OUTBOUND POLICIES.............................60

4.3 SETTING UP FIREWALL DATABASES ......................................64

APPENDIX A DSL INTERNET SETTINGS TABLES....................... 69

APPENDIX B VOIP PHONE INSTALLATION OPTIONS................. 71

APPENDIX CMAC AND LINUX USERS: SETTING TCP/IP NETWORK

SETTINGS ......................................................................... 74

APPENDIX D TROUBLESHOOTING .......................................... 77

CONNECTION TROUBLESHOOTING TIPS .......................................77

VOIP AND PHONE TROUBLESHOOTING TIPS .................................80

APPENDIX E REGULATORY INFORMATION............................... 84

4ADSL

X5v User’s Guide

Overview

The X5v is an ADSL modem, a gateway/router, and a VoIP

telephone adapter, all contained in one device. The ADSL modem

gives you a connection to the Internet through your Internet

service provider. The gateway/router provides an interface

between the Internet and your own local network. It also includes

an advanced firewall, which allows you to control Internet access

from your local network, and which protects your local network

from unwanted Internet traffic. The VoIP telephone adapter lets

you make telephone calls over the Internet, using a normal

telephone that you plug into the X5v.

Important! Before You Begin

Before installing your X5V, you must have DSL service

enabled on your telephone line. To do this, you need to sign

up with a DSL service provider.

This User Guide contains installation instructions and explains how

to configure the X5v for some popular applications. Most users

should go now to the next chapter, Installation Instructions.

Note: If you are an Internet service provider, a VoIP service provider, or a system

administrator, additional information is available in the X5v Technical Reference

Manual at www.zoom.com

The Technical Reference manual includes information such as voice parameters,

dialing plan configurations, DNS, and advanced DSL settings.

Chapter 1: Installation Instructions 5

Installation Instructions

This chapter covers the basic instructions needed to install your

X5v, connect to the Internet, and place VoIP calls. If you

purchased an X5v Model 5565 and used its Quick Start for

Windows, please go to Chapter 2. Otherwise please continue

below.

What’s in the Package

Ethernet Cable

Power Cube

USB Cable

Software CD-ROM

Phone Cord

The CD contains the installation software, documentation,

warranty, and Customer Support information.

6ADSL

X5v User’s Guide

If anything is missing or damaged, contact Zoom Customer

Support or your retailer or distributor.

In addition, you may have:

•Phone-jack adapter to adapt the RJ-11 phone cord to a

different phone jack (certain units only)

•DSL line filter(s) (certain units only).

What You Will Need

•A Macintosh, Linux, or Windows computer with an

Ethernet port, a Windows computer with a USB port, or a

network device like a wireless access point or hub.

•An ADSL-enabled telephone wall jack to plug the X5v unit

into.

•A telephone to plug into the X5v if you plan to use VoIP.

Installing the X5v involves several steps: Installing the Software,

Installing the Hardware, Configuring Internet Explorer,

Configuring ADSL, and Setting Up VoIP Service.

1.1 Installing the Software

Installing the software is only required for people connecting a

Windows computer directly to the X5v. All others should skip to

Step 1.2 below.

Windows 98/98SE, Me, 2000, and XP Users:

If your computer has an available Ethernet jack, we

recommend that you use that instead of the USB jack to

simplify installation.

If you need to use the X5v’s USB jack, you must remove any

previously installed USB modem drivers on your computer

before installing this software. To do this from your Windows

desktop, click the Start button, point to Settings, and select

Control Panel. In Control Panel, double-click Add/Remove

Programs, on the Install/Uninstall tab, select your old USB

modem from the list, and click Remove. Now continue below.

Chapter 1: Installation Instructions 7

1Your computer must be on. Insert the supplied CD into the

CD-ROM drive. The CD starts automatically and the Main

Menu opens. (Note: If the CD does not start automatically, on

the desktop, click the Start button, click Run, and then type

D:\setup.exe, where Dis the letter of your CD-ROM drive.)

2Select your language and click the Installation Wizard button.

The software installation proceeds automatically.

3When the process is complete, you will be prompted to click

Finish and then shut down your computer so you can

connect the hardware. After shutting down, be sure to remove

the CD from your computer.

1.2 Installing the Hardware

Important! Unplug or turn off the power to your

computer before proceeding. Remember, you must

install the X5v software before installing the hardware.

Note: If you are replacing an older DSL modem with a

X5v, you need to remove the old hardware now.

1Connect the hardware from the X5v’s back panel.

aPlug your phone into the PHONE jack.

Tip: If you have a cordless phone with one or more

handsets, plug the base station into the X5v’s PHONE

jack.

Note: If RJ-11 phone jacks are not used in your country,

you will need a phone adapter. Plug the adapter into the

X5v’s PHONE jack and plug your phone into the other

end.

bPlug one end of the X5v’s phone cord into the X5v’s

ADSL jack and the other end into the wall telephone jack

(the jack on the wall where you would normally plug in a

standard phone). This jack must be a jack that has been

connected to ADSL service.

RESET PWRPHONE LAN 1 2 3 4

ADSL USB

8ADSL

X5v User’s Guide

cIf you are connecting the X5v directly to a computer:

If possible, use your computer’s Ethernet port: Plug one

end of the included Ethernet cable into one of the X5v’s

LAN jacks (1, 2, 3, or 4) and plug the other end into the

computer’s Ethernet port. You can plug in one computer

per LAN jack.

If your computer doesn’t have an available Ethernet port,

you can use a Windows computer’s USB port: Plug one

end of the USB cable into the X5v’s USB jack and the

other end into the computer’s USB port.

Note: You can connect multiple computers to the X5v using

a combination of ports and share Internet access.

dIf you are connecting the X5v directly to a hub,

switch, wireless access point, or other network

device:

You can probably use the X5v’s straight-through

Ethernet cable to connect the X5v’s LAN jack to the

network device’s Ethernet port, which is typically called

an Uplink or Expansion port.

The X5v’s cable may not work for some access points or

other devices. In that case, you should purchase a

Crossover Ethernet cable.

2Plug the included power cube into a power outlet and then

into the X5v’s power (PWR) jack.

IMPORTANT:

Use only the power cube shipped with the X5v.

Other power cubes may damage your hardware.

The front panel LINK light should blink during this step.

When this physical connection step is complete, the LINK

light should change from blinking to solid. If it doesn’t, refer

to page 77.

3Turn the computer on.

If you are using the USB option, a Found New Hardware

box should display, showing the progress of the installation.

Follow the prompts.

Windows XP users: You may see Hardware Installation

disclaimer boxes regarding Windows logo testing. You can

safely disregard these messages and click Continue Anyway.

Chapter 1: Installation Instructions 9

Windows 2000 users: You may see a Digital Signature Not

Found dialog box. You can safely disregard this message and

click Yes.

Windows 98/Me users: Restart your computer if you are

prompted to do so.

4Phone filters are not absolutely required, but we HIGHLY

RECOMMEND that you install a filter on EVERY

phone that is sharing the DSL phone line. (Do not plug a

filter between the phone wall jack and the X5v.) Phone filters

block the DSL frequencies so that someone making a normal

phone call won’t hear noise on the line. They also keep phone

conversations from interfering with DSL performance.

The X5v phone jack has a filter built-in, so there is no need

for a filter on that phone.

You may have received DSL phone filters with your X5v. If

you did not, or need more filters, they are available at most

retail stores that carry consumer electronics.

For each additional phone, plug the phone’s cord into the

filter’s PHONE end and plug the filter’s LINE end into the

wall.

1.3 Configuring Internet Explorer

Macintosh and Linux users: Your Web browser is set up

automatically, so you can skip this section. Turn to page 74 to

make sure that your computer’s TCP/IP settings are configured

correctly.

Windows users: Your software that you use to make an Internet

connection must be set for a network connection, not a dial-up

connection. The instructions below are for Internet Explorer, the

most popular Web browser. If you are using Netscape Navigator

or another browser, set it up now to use a network connection

(this might be called a “Local Area Network” or “broadband”

connection).

If you use Internet Explorer, you need Version 5 or later. Most

people have the right version. If you don’t, we suggest you get a

free upgrade. If you want to check your version number, open

Internet Explorer, select Help, then About Internet Explorer.

10 ADSL X5v User’s Guide

Your version number is right under the Microsoft Internet

Explorer logo. You can ignore all the numbers after the period

following the first digit.

1On the desktop, right-click (not left-click) the Internet

Explorer icon, and select Properties.

If you cannot access Internet Explorer:

Windows XP users: From the desktop, click the Start button,

then click Control Panel. In Control Panel, click Network

and Internet Options and then click the Internet Options

icon.

Windows 98/Me/2000 users: From the desktop, click the Start

button, point to Settings, and then click Control Panel. In

Control Panel, click the Internet Options icon.

2In the Internet Properties dialog box, click the Connections

tab.

3On the Connections tab, click Setup.

4Windows XP users: In the Welcome to the New Connection

Wizard dialog box, click Next.

If you see a Location Information dialog box, click Cancel

to return to the Welcome dialog box, and click Next again.

In the Network Connection Type dialog box, click Connect

to the Internet.

In the Getting Ready dialog box, click “Set up my

connection manually,” and then click Next.

In the Internet Connection dialog box, click “Connect

using a broadband connection that is always on,” and click

Next.

5Windows 98/Me/2000 users: In the Internet Connection

Wizard dialog box, select “I want to set up my Internet

connection manually, or I want to connect through a local

area network (LAN)”, and click Next.

In the Setting up your Internet connection dialog box,

change the selection to “I connect through a local area

network (LAN)” and click Next.

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