Winmate GC Series Manual de usuario

Please read these instructions carefully before using this product, and save this manual for future use.

15”/ 19”/ 21.5”/ 23.8”

G-WIN Panel PC

Intel® Pentium® N4200 (2M Cache, up to 2.5 GHz)

GC Series

Model No.R15IP3S-GCC3

R19IP3S-GCM1

W22IP3S-GCA3

W24IP3S-GCA2

User Manual

Document Version 1.0

Document Part No. 915211101067

2 G-WIN GC Series Panel PC User Manual

Contents

About This User Manual 6

Chapter 1: Introduction 7

1.1 Introduction 8

1.2 Features 8

1.3 Package Content 8

1.4 Product Overview 10

1.5 Physical Buttons and LED Indicators 12

1.6 Connector Description 13

Chapter 2: Getting Started 14

2.1 Wiring Requirements 15

2.2 Powering On 15

2.3 Connecting to Other Devices 17

Chapter 3: Mounting 19

3.1 VESA Mount 20

3.2 Panel Mount 21

Chapter 4: Operating the Device 22

4.1 Operating System 23

4.2 Multi-Touch 23

4.3 How to Enable Watchdog 24

4.4 Serial Port Setting 25

Chapter 5: BIOS Setup 26

5.1 When and How to Use BIOS Setup 27

5.2 BIOS Functions 28

Chapter 6: Driver Installation 55

6.1 Installing Chipset Driver 56

6.2 Installing Graphics Driver 58

6.3 Installing Intel Sideband Fabric Device (Intel MBI) Driver 59

6.4 Installing Intel Trusted Engine Interface (Intel TXE) Driver 60

6.5 Installing Intel Network Connections 61

6.6 Installing Audio Driver 62

6.7 Installing USB 3.0 Driver 63

Chapter 7: Technical Support 64

7.1 Software Developer Support 65

7.2 Problem Report Form 65

Appendix 66

Appendix A: Product Specifications 66

About This User Manual

FCC Statement

This device complies with part 15 FCC rules.

Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received including interference that

may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class "B" digital device,

pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at him own expense.

European Union

Electromagnetic Compatibility Directive (2014/30/EU)

•EN55024: 2010/ A1: 2015

oIEC61000-4-2: 2009

oIEC61000-4-3: 2006+A1: 2007+A2: 2010

oIEC61000-4-4: 2012

oIEC61000-4-5: 2014

oIEC61000-4-6: 2014

oIEC61000-4-8: 2010

oIEC61000-4-11: 2004

•EN55032: 2012/AC:2013

•EN61000-3-2:2014

•EN61000-3-3:2013

Low Voltage Directive (2014/35/EU)

•EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013

This equipment is in conformity with the requirement of the following EU legislations and harmonized

standards. Product also complies with the Council directions.

No part of this document may be reproduced, copied, translated, or transmitted in any form or by any

means, electronic or mechanical, for any purpose, without the prior written permission of the original

manufacturer.

Trademark Acknowledgement

Brand and product names are trademarks or registered trademarks of their respective owners.

Disclaimer

Winmate Inc. reserve the right to make changes, without notice, to any product, including circuits and/or

software described or contained in this manual in order to improve design and/or performance. We

assume no responsibility or liability for the use of the described product(s) conveys no license or title

4 G-WIN GC Series Panel PC User Manual

under any patent, copyright, or masks work rights to these products, and make no representations or

warranties that these products are free from patent, copyright, or mask work right infringement, unless

otherwise specified. Applications that are described in this manual are for illustration purposes only. We

make no representation or guarantee that such application will be suitable for the specified use without

further testing or modification.

Warranty

Winmate Inc. warranty guarantees that each of its products will be free from material and workmanship

defects for a period of one year from the invoice date. If the customer discovers a defect, we will, at

his/her option, repair or replace the defective product at no charge to the customer, provide it is

returned during the warranty period of one year, with transportation charges prepaid. The returned

product must be properly packaged in its original packaging to obtain warranty service. If the serial

number and the product shipping data differ by over 30 days, the in-warranty service will be made

according to the shipping date. In the serial numbers the third and fourth two digits give the year of

manufacture, and the fifth digit means the month (e. g., with A for October, B for November and C for

December).

For example, the serial number 1W16Axxxxxxxx means October of year 2016.

Customer Service

We provide a service guide for any problem by the following steps: First, visit the website of our

distributor to find the update information about the product. Second, contact with your distributor, sales

representative, or our customer service center for technical support if you need additional assistance.

You may need the following information ready before you call:

•Product serial number

•Software (OS, version, application software, etc.)

•Description of complete problem

•The exact wording of any error messages

In addition, free technical support is available from our engineers every business day. We are always

ready to give advice on application requirements or specific information on the installation and

operation of any of our products.

Advisory Conventions

Four types of advisories are used throughout the user manual to provide helpful information or to alert

you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and

Warnings. The following is an example of each type of advisory.

Note:

A note is used to emphasize helpful information

Important:

An important note indicates information that is important for you to know.

Caution

A Caution alert indicates potential damage to hardware and explains how to avoid the

potential problem.

Warning!

An Electrical Shock Warning indicates the potential harm from electrical hazards and how

to avoid the potential problem.

About This User Manual

Safety Information

Warning!/ Avertissement!

Always completely disconnect the power cord from your chassis whenever you work

with the hardware. Do not make connections while the power is on. Sensitive

electronic components can be damaged by sudden power surges. Only experienced

electronics personnel should open the PC chassis.

Toujours débrancher le cordon d’alimentation du chassis lorsque vous travaillez sur

celui-ci. Ne pas brancher de connections lorsque l’alimentation est présente. Des

composantes électroniques sensibles peuvent être endommagées par des sauts

d’alimentation. Seulement du personnel expérimenté devrait ouvrir ces chassis.

Caution/ Attention

Always ground yourself to remove any static charge before touching the CPU card.

Modern electronic devices are very sensitive to static electric charges. As a safety

precaution, use a grounding wrist strap at all times. Place all electronic components in

a static-dissipative surface or static-shielded bag when they are not in the chassis.

Toujours verifier votre mise à la terre afin d’éliminer toute charge statique avant de

toucher la carte CPU. Les équipements électroniques moderns sont très sensibles aux

décharges d’électricité statique. Toujours utiliser un bracelet de mise à la terre comme

précaution. Placer toutes les composantes électroniques sur une surface conçue pour

dissiper les charge, ou dans un sac anti-statique lorsqu’elles ne sont pas dans le

chassis.

General Guideline

It is recommended to reboot the device when some functions are defect or inactive. If it still can't solve the

problems please contact your dealer or agent.

Alternating Current

The Protective Conductor Terminal (Earth Ground) symbol indicates the potential risk of

serious electrical shock due to improper grounding.

6 G-WIN GC Series Panel PC User Manual

About This User Manual

The documentation set for the G-WIN GC Series Panel PC with Intel® Pentium® Processor N4200

(2M Cache, up to 2.5 GHz) provides information for specific user needs, and includes:

•G-WIN GC Series Panel PC User Manual – contains detailed description on how to use the

panel PC, its components and features.

•G-WIN GC Series Panel PC Quick Start Guide - describes how to get the panel PC up and

running.

Note:

Some pictures in this guide are samples and can differ from actual product.

Document Revision History

Version Date Note

1.0 5-May-2020 Initial document release

0BChapter 1: Introduction

Chapter 1: Introduction

This chapter gives you product overview, describes features and hardware

specification. You will find all accessories that come with the panel PC in the

packing list. Mechanical dimensions and drawings included in this chapter.

8 G-WIN GC Series Panel PC User Manual

1.1 Introduction

Congratulations on purchasing Winmate® G-WIN GC Series Panel PC. The elegantly designed, yet

rugged, industrial grade G-WIN GC series is designed for heavy duty applications.

With rugged construction, ultimate computing power, G-WIN GC Series Panel PC is guaranteed to

meet "heavy duty" needs. This series feature high computing power and user-friendly interface with

projected capacitive multi-touch (PCAP) technology and support Windows® operating systems.

Rugged housing provides front IP65 protection against outer dust and water splash.

1.2 Features

Winmate® GC Series Panel PC features:

•15”/ 19”/ 21.5”/ 23.8” PCAP touchscreen

•Intel® Pentium® Processor N4200 (2M Cache, up to 2.5 GHz)

•Front IP65 for protection against water and dust

•A true flat, easy-to-clean front surface with edge-to-edge design

•Plenty of I/O - 1 x RS-232/422/485, 2 x USB 3.0, 1 x RJ-45-10/100/1000 Mbps, 1 x RJ-45

1.3 Package Content

Carefully remove the box and unpack your device. Please check if all the items listed below are inside

your package. If any of these items are missing or damaged contact us immediately.

Standard factory shipment list:

•Panel PC •Quick Start Guide

(Hardcopy) •Driver CD & User Manual

Varies by product specifications Part No. 91521110106C Part No. 915211101067

•AC Adapter (12V/ 50W) •Power Cable •Terminal Block 3 Pin to DC

Jack Connector

Part No.922D050W12VA Varies by country Part No. 94J602G030K0

10 G-WIN GC Series Panel PC User Manual

1.4 Product Overview

15”, R15IP3S-GCC3

Unit: mm

Dimensions: 363.40 x 277.86 x 44.50

19”, R19IP3S-GCM1

Unit: mm

Dimensions: 445 x 370 x 51

№

Description

№

Description

❶

RJ-45 (LAN)

❺

RJ-45 (LAN)

❷USB 3.0 x 2 ❻1 Watt Speaker x 2

❸RS232/422/485 ❼Power on Button

❹12V DC Terminal Block ❽Power Reset Button

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