Western Digital Sentinel RX4100 Manual de funcionamiento

WD Sentinel RX4100

Small Business Storage Server

Administrator and Maintenance Guide

™

WD®Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this

product. Most technical support questions can be answered through our knowledge base or email

support service at http://support.wd.com. If the answer is not available or if you prefer, please

contact WD at the best telephone number shown below.

WD Guardian™ Services premium Technical Support and Extended Warranty services are also

available for Small Business Customers. Contact WD Technical support at http://support.wd.com

for information about this extra level of support and how to obtain it.

Your product includes 30 days of free telephone support during the 3-year standard limited warranty

period. This 30-day period starts on the date of your first telephone contact with WD Technical

Support. Email support is free for the entire warranty period and our extensive knowledge base is

available 24/7. To help us keep you informed of new features and services, remember to register

your product on the Registration page on the user interface or online at http://register.wd.com.

WD Guardian Services

When you need a little help from an expert, we’ll take care of you! WD Guardian Services offers

flexible, affordable and hassle-free technical support and extended warranty plans with a variety of

benefits. Choose the plan that works best for your business. Visit www.wdguardian.com for details.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these topics:

•Downloads - Download drivers, software, and updates for your WD product.

•Registration - Register your WD product to get the latest updates and special offers.

•Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and

Data Recovery Information.

•Knowledge Base - Enter keyword, phrase, answer ID, or PID.

•Installation - Get manuals, installation guides, and documentation for your WD product.

•WD Community - Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and

system software versions available.

Registering Your WD Product

product on the user interface of the product software or online at http://register.wd.com.

United States & Canada Europe

United States 855.556.5117 Belgium 00 80021102110

Canada 855.556.5117 Cyprus 00 80021102110

Czech Republic 00 80021102110

Mexico & South America Denmark 009 80021102110

Argentina 00 80021102110 Estonia 00 80021102110

Brazil 0021 80021102110 Finland 990 80021102110

999 80021102110

Columbia 009 80021102110 France 00 80021102110

Grenada 00 80021102110 Germany 00 80021102110

Panama 00 80021102110 Greece 00 80021102110

Peru 00 80021102110 Hungary 00 80021102110

Uruguay 00 80021102110 Iceland 00 80021102110

Ireland 00 80021102110

Africa Israel 014 80021102110

South Africa 09 80021102110 Italy 00 80021102110

Luxembourg 00 80021102110

Asia Pacific Netherlands, The 00 80021102110

Australia 0011 800.2110.2110 Norway 00 80021102110

China 00 800.2110.2110 Poland 00 80021102110

Hong Kong 001 800.2110.2110 Portugal 00 80021102110

Japan 010 800.2110.2110 Sweden 00 80021102110

Malaysia 00 800.2110.2110

(Telekom Malaysia IDD)

Swiss Confederation, The 00 80021102110

New Zealand 00 800.2110.2110 United Kingdom, The 00 80021102110

Philippines 00 800.2110.2110

Singapore 001 800.2110.2110

(Singtel IDD)

Taiwan 00 800.2110.2110

(Chunghwa IDD)

Thailand 001 800.2110.2110

TABLE OF CONTENTS – i

WD SENTINEL RX4100

ADMINISTRATOR AND MAINTENANCE GUIDE

WD®Service and Support ................................ii

WD Guardian Services ...................................ii

1 Important User Information ....................1

Important Safety Instructions ..............................1

Handling Precautions ....................................2

Recording Your WD Product Information .....................2

About This Guide .......................................2

2 Product Overview ............................3

Getting to Know Your WD Sentinel RX4100 Server .............3

Key Features ..........................................3

System Requirements and Compatibility Information ............7

Technical Specifications..................................8

Product Views .........................................9

Indicators............................................10

Where to Find Help ....................................12

3 Connecting the Server and Getting Started ......13

User Roles and Responsibilities ...........................13

How the WD Sentinel RX4100 Fits into Your Office ............15

Connecting the WD Sentinel RX4100 Server to Your Network

(Preferred Method) ..................................15

Connecting the WD Sentinel RX4100 Server from a Client

Computer (Optional Method)...........................16

Setting up your WD Sentinel Server (one time only) ............17

Connecting your Computers .............................20

Rebooting the WD Sentinel Server .........................26

4 Managing the WD Sentinel Server (Dashboard) . . 28

Setting up WD Sentinel Server & Connecting Computers........28

Accessing the Dashboard ...............................28

Adding a User Account .................................31

Performing Dashboard Tasks.............................33

Using the Home Page ..................................33

Managing User Accounts ...............................34

Managing Computers and Backups .......................35

Managing Server Folders and Hard Drives ..................35

Monitoring Add-ins ....................................35

Table of Contents

TABLE OF CONTENTS – ii

WD SENTINEL RX4100

ADMINISTRATOR AND MAINTENANCE GUIDE

Monitoring System Health and Alerts ......................35

Updating Software .....................................39

Managing Server Settings ...............................43

Shutting Down the Server ...............................45

5 Managing Storage on the WD Sentinel Server ....46

WD Sentinel Server RAID Storage .........................46

Using USB Storage ....................................47

6 Using the WD Sentinel Server’s Features .......49

Using the Launchpad (Internal Users) .......................49

Accessing Shared Folders Over Your Network................56

Accessing Computers and Shared Folders Remotely...........57

Backing up (Windows PC) ...............................58

Backing up with Time Machine (Mac) .......................61

Recovering/Restoring (Windows PC) .......................64

Recovering/Restoring (Mac) ..............................65

Backing up your WD Sentinel Server .......................66

Recovering the WD Sentinel Server to Factory Defaults .........66

7 Best Practices ..............................81

Setting up the WD Sentinel RX4100........................81

Setting up Client Computers .............................81

Using the WD Sentinel RX4100 Efficiently ...................81

Replacing Drives ......................................82

Sharing Files with External Users ..........................82

Shutting Down ........................................82

8 Troubleshooting ............................83

First Steps Checklist ...................................83

Specific Problems and Corrective Actions ...................83

9 Managing iSCSI Storage .....................85

iSCSI Overview .......................................85

iSCSI Roles ..........................................85

Managing iSCSI Targets.................................85

10 Regulatory and Warranty Information...........90

Regulatory Compliance .................................90

TABLE OF CONTENTS – iii

WD SENTINEL RX4100

ADMINISTRATOR AND MAINTENANCE GUIDE

Limited Warranty ......................................92

GNU General Public License (“GPL”) .......................93

11 Appendix ..................................94

Hardware Replacement Procedures........................94

Before You Begin......................................94

Installing the WD Sentinel Bezel ...........................95

Replacing a Hard Drive .................................96

Removing the Unit Cover ................................98

Replacing the Internal Power Supply ......................100

Replacing a Server Fan ................................102

Replacing the Riser Card ...............................104

Replacing the Mid-plane Card ...........................105

WD Sentinel RX4100 Administrator Reference Sheet ..........106

12 Index.....................................107

IMPORTANT USER INFORMATION

WD SENTINEL RX4100

ADMINISTRATOR AND MAINTENANCE GUIDE

Important User Information

Important Safety Instructions

Handling Precautions

Recording Your WD Product Information

About This Guide

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use can

result in electric shock or fire hazard. The safeguards incorporated into this unit will protect

you if you observe the following procedures for installation, use, and servicing.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or

aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near any liquids.

Do not place this product on an unstable surface. The product may fall, causing serious

damage to the product.

Do not drop the product.

Do not block the slots and openings on the back or bottom side of the chassis; to

ensure proper ventilation and reliable operation of the product and to protect it from

overheating, these openings must not be blocked or covered. Making sure the server is

standing upright also helps prevent overheating.

Operate this product only from the type of power indicated on the marking label. If you

are not sure of the type of power available, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not locate this product where

persons will walk on the cord.

If an extension cord is used with this product, make sure that the total ampere rating of

the equipment plugged into the extension cord does not exceed the extension cord

ampere rating. Also, make sure that the total rating of all products plugged into the wall

outlet does not exceed the fuse rating.

Never push objects of any kind into this product through the chassis slots as they may

touch dangerous voltage points or short out parts that could result in a fire or electric

shock.

Unplug this product from the wall outlet and refer servicing to qualified service personnel

under the following conditions:

-When the power cord or plug is damaged or frayed.

-If liquid has been spilled on the product.

-If the product has been exposed to rain or water.

-If the product does not operate normally when the operating instructions are fol-

lowed. Adjust only those controls that are covered by the operating instructions

since improper adjustment may result in damage and require extensive work by a

qualified technician to return the product to normal condition.

-If the product has been dropped or the chassis has been damaged.

IMPORTANT USER INFORMATION

WD SENTINEL RX4100

ADMINISTRATOR AND MAINTENANCE GUIDE

-If the product exhibits a distinct change in performance, contact WD Customer Sup-

port at http://support.wd.com.

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking

and installation. The WD Sentinel server may be damaged by rough handling, shock, or

vibration. Be aware of the following precautions when unpacking and installing your external

storage product:

Do not drop or jolt the WD Sentinel server.

Do not move the unit while it is powered on.

Do not use this product as a portable drive.

Recording Your WD Product Information

Remember to write down the following WD product information, which is used for setup and

technical support. Your WD product information is found on the label on the bottom of the

device.

Serial Number

Model Number

Purchase Date

System and Software Notes

About This Guide

This Administrator and Maintenance Guide provides detailed instructions and information for

WD-specific interface elements and functions. Unless otherwise noted, refer to

Microsoft®Online Help for standard interface elements and functions. This guide uses the

following conventions:

WARNING! The WD Sentinel™Server uses a lithium battery, type CR2032. There

is danger of an explosion if the battery is incorrectly replaced.

Replace only with the same or equivalent battery type recommended

by the manufacturer. Dispose of used batteries according to the

manufacturer’s instructions.

Convention Used for ...

Bold font Names of items on a page such as menus, buttons, option names, fields, and

tabs that the user must click or complete and keys the user must press.

Note: Extra, but not vital, information

Important: Essential Information to know or to prevent problems when using the

WD Sentinel server

WARNING! Vital information for operating the WD Sentinel server or to prevent damage to

the server or your computer.

PRODUCT OVERVIEW

WD SENTINEL RX4100

ADMINISTRATOR AND MAINTENANCE GUIDE

Product Overview

Getting to Know Your WD Sentinel RX4100 Server

Key Features

System Requirements and Compatibility Information

Technical Specifications

Product Views

Indicators

Where to Find Help

Getting to Know Your WD Sentinel RX4100 Server

Congratulations on your purchase of the WD Sentinel RX4100 Small Business Storage

Server. Whether you’re an IT expert or not, WD Sentinel RX4100 is easy to install and

provides secure unified storage (NAS and iSCSI SAN), complete data protection for up to 25

computers, and remote file access for your employees and trusted vendors while in the

office or from anywhere.

Key Features

Easy installation: The easy setup process allows you to integrate WD Sentinel RX4100 into

your office network like a pro. The administration dashboard quickly guides you through the

process including adding users, setting up data access, creating shared folders, and

scheduling backups.

Easy administration: WD Sentinel RX4100 is the ideal storage server for small business in

1U rack mountable design. Its easy administration features include four drive bays with hot

swappable design; redundant user-serviceable power supplies; user-serviceable fans and

email alerts. In the event that an IT professional’s assistance is needed, the WD Sentinel

RX4100 allows them to manage the server remotely. Now that’s easy!

Comprehensive data protection for your entire office has never been easier.

The drives inside: Pre-configured with hard drives optimized for reliability, quality and

performance.

RAID: Pre-configured with RAID 5 for added data protection and drive redundancy.

Automatic backup and restore software for Windows®clients: The included

backup software saves time and space by performing a full Bare Metal Backup the first

time and then automatically backing up only the data that has changed since the

previous backup – using block-level deduplication technology. In the event of a data loss

or a drive failure on a client computer, the WD Sentinel RX4100’s fast and easy restore

function finds your files or lets you restore an entire system to get you up and running

again quickly.

Time Machine backup support for Mac OS®clients: WD Sentinel RX4100 offers

seamless support for backing up Mac OS clients to your WD Sentinel server using the

Apple Time Machine backup utility.

Dual Ethernet ports: Comes pre-configured in Adaptive Fault Tolerance, which keeps

your network available by automatically switching to the second Ethernet port if the first

one should fail.

PRODUCT OVERVIEW

WD SENTINEL RX4100

ADMINISTRATOR AND MAINTENANCE GUIDE

Optional dual power supply: WD Sentinel RX4100 offers the small business owner the

option of adding a redundant external power supply that will take over should a power

surge or other failure damage the internal power supply. With the optional external

power supply you have the added peace of mind knowing that your system will remain

operational and available.

Optional off-site disaster recovery protection: Protect your business data against a

disaster by creating an off-site copy to the cloud using KeepVault®*. Learn more at

wdc.keepvault.com.

Secure remote access: WD Sentinel RX4100 is perfect for businesses with employees

working remotely or in home offices. You have the security of knowing all your business files

are safely stored on your WD Sentinel RX4100 small business storage server. With built-in

secure remote access, remote employees, contractors, or clients with access permissions

can securely access business data from any computer with an Internet connection.

Leading-edge performance: With dual Gigabit Ethernet connectivity, WD Sentinel

RX4100 delivers read speeds up to 105 MB/s through the Gigabit Ethernet interface. That's

three times faster than most network drives in this category today.

Note: As tested using a file transfer simulator using two sets of large files averaged over 10 runs.

Fully Compatible with Mac OS Clients: WD Sentinel RX4100 supports Apple®Filing

Protocol (AFP), which provides complete compatibility for Mac OS-based client machines.

Discover WD Sentinel RX4100 automatically using Bonjour®, seamlessly back up your Mac

OS clients using Apple’s Time Machine®backup utility, enjoy faster data transfer over

Ethernet using AFP, and manage your WD Sentinel RX4100 server using the Administration

Dashboard application for Mac.

Virtualize WD Sentinel storage using iSCSI Target: WD Sentinel RX4100 offers built-in

iSCSI target functionality integrated within Dashboard to easily manage the setup,

administration and deployment of iSCSI Storage. IT Pro’s and advanced users have the

ability to partition their WD Sentinel RX4100 for both NAS File-based storage as well as

iSCSI-SAN with the iSCSI Target solution powered by StarWind®. This capability enables

the Administrator to create and manage multiple iSCSI targets to meet the specific needs of

their dynamic IT environments.

A total solution with industry-leading technology partners: We combined hardware

and software from industry leaders to deliver a reliable, secure and easy-to-manage storage

server designed specifically for small business environments. WD Sentinel RX4100 features:

Best-in-class hard drives – Equipped with hard drives that feature high capacity

storage, peak performance and best-in-class reliability.

Intel®Atom™ processor – Built with Intel Atom dual core processor inside, WD

Sentinel™ RX4100 can easily handle your small business’s day-to-day computing and

file storage demands.

Windows Storage Server 2008 R2 Essentials – Microsoft Windows Storage Server

2008 R2 Essentials operating system provides the intuitive, reliable and scalable storage

solution your small business needs to quickly and efficiently organize, protect and share

your critical business data using the familiar Windows user experience. With enterprise-

class, server-based, block-level de-dupe backup capability you can be confident that

your data is well protected.

*Pre-installed in US-only models

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