Western Digital Sentinel DX4200 Manual de funcionamiento

WD Sentinel DX4200

Storage Server

Administrator and Maintenance Guide

™

WD®Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this

product. Most technical support questions can be answered through our knowledge base or email

support service at http://support.wd.com. If the answer is not available or if you prefer, please

contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the 2-year standard limited warranty

period. This 30-day period starts on the date of your first telephone contact with WD Technical

Support. Email support is free for the entire warranty period and our extensive knowledge base is

available 24/7. To help us keep you informed of new features and services, remember to register

your product on the Registration page on the user interface or online at http://register.wd.com.

WD Guardian Services

When you need a little help from an expert, we’ll take care of you! WD Guardian Services offers

flexible, affordable and hassle-free technical support and extended warranty plans with a variety of

benefits. Choose the plan that works best for your business. Visit www.wdguardian.com for details.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these topics:

•Downloads - Download drivers, software, and updates for your WD Product.

•WD Support Portal - Register your WD products and get support information customized

to your needs.

•Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and

Data Recovery Information.

•Knowledge Base - Enter keyword, phrase, answer ID, or PID.

•Installation - Get manuals, installation guides, and documentation for your WD product.

•WD Community - Share your thoughts and connect with other WD users.

Contacting WD Technical Support

When contacting WD for support, have your WD product serial number, system hardware, and

system software versions available.

North America Europe (toll free)* 00800 ASK4 WDEU

English / Spanish 855.556.5117 (00800 27549338)

Europe +31 880062100

South America Middle East +31 880062100

Chile 1230 020 5871 Africa +31 880062100

Colombia 009 800 83247788 Russia 8 10 8002 335 5011

Venezuela 0800 100 2855

Peru 0800 54003 Asia Pacific

Uruguay 000 413 598 3787 Australia 1800 429 861 / 0011 800 2275 4932

Argentina 0800 4440839 China 800 820 6682 / 400 627 6682

Brazil 0800 7704932 Hong Kong 3057 9031

0021 800 83247788 India 1800 200 5789 / 1800 419 5591

Indonesia 001 803 852 3993

Japan 0800 805 7293

Korea 02 2120 3415

Malaysia 1800 817 477

New Zealand 0508 555 639 / 00800 2275 4932

Philippines 1800 1855 0277

Singapore 1800 608 6008

Taiwan 0800 225 593

Thailand 00 1800 852 5913

Other countries +86 21 2603 7560

* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy,

Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

TABLE OF CONTENTS – i

WD SENTINEL DX4200

ADMINISTRATOR AND MAINTENANCE GUIDE

WD® Service and Support................................ii

WD Guardian Services ...................................ii

1 Important User Information ....................1

Important Safety Instructions ..............................1

Handling Precautions ....................................2

Recording Your WD Product Information .....................2

About This Guide .......................................2

2 Product Overview ............................3

Getting to Know Your WD Sentinel DX4200 Server .............3

Key Features ..........................................3

System Requirements and Compatibility Information ............6

Technical Specifications..................................7

Product Views .........................................8

Indicators............................................10

LEDs ...............................................10

Where to Find Help ....................................11

3 Connecting the Server and Getting Started ......12

Administrator Responsibilities.............................12

How the WD Sentinel Fits into Your Office ...................12

Connecting the WD Sentinel Server to Your Network ...........13

Setting up your WD Sentinel Server (one time only) ............14

4 Managing the WD Sentinel Server..............18

WD StorCentral .......................................18

Shutting Down and Rebooting the Server ...................31

5 Managing Storage on the WD Sentinel Server ....32

Storage Spaces .......................................32

Setting Up Your Drives..................................32

Recovering from a Failed Drive............................32

6 Best Practices ..............................33

Setting up the WD Sentinel Server .........................33

Using the WD Sentinel Server Efficiently .....................33

Table of Contents

TABLE OF CONTENTS – ii

WD SENTINEL DX4200

ADMINISTRATOR AND MAINTENANCE GUIDE

Replacing Drives ......................................33

Shutting Down ........................................34

7 Troubleshooting ............................35

First Steps Checklist ...................................35

Specific Problems and Corrective Actions ...................35

8 Regulatory and Warranty Information...........38

Regulatory Compliance .................................38

Limited Warranty ......................................40

9 Appendix ..................................42

Hardware Replacement Procedures........................42

Before You Begin......................................42

Replacing a Hard Drive .................................43

Replacing a Server Fan .................................46

Removing the Unit Cover ................................48

Replacing the SODIMM Memory Module ....................49

Adding a Boot Drive ...................................52

WD Sentinel DX4200 Administrator Reference Sheet ...........53

10 Index......................................54

IMPORTANT USER INFORMATION

WD SENTINEL DX4200

ADMINISTRATOR AND MAINTENANCE GUIDE

Important User Information

Important Safety Instructions

Handling Precautions

Recording Your WD Product Information

About This Guide

Important Safety Instructions

This device is designed and manufactured to assure personal safety. Improper use can

result in electric shock or fire hazard. The safeguards incorporated into this unit will protect

you if you observe the following procedures for installation, use, and servicing.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or

aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near any liquids.

Do not place this product on an unstable surface. The product may fall, causing serious

damage to the product.

Do not drop the product.

Do not block the slots and openings on the back or bottom side of the chassis; to

ensure proper ventilation and reliable operation of the product and to protect it from

overheating, these openings must not be blocked or covered. Making sure the server is

standing upright also helps prevent overheating.

Operate this product only from the type of power indicated on the marking label. If you

are not sure of the type of power available, consult your dealer or local power company.

Do not allow anything to rest on the power cord. Do not locate this product where

persons will walk on the cord.

Never push objects of any kind into this product through the chassis slots as they may

touch dangerous voltage points or short out parts that could result in a fire or electric

shock.

Ensure that you keep the door lock keys that come with your WD Sentinel device in a

safe place.

Unplug this product from the wall outlet and refer servicing to qualified service personnel

under the following conditions:

-When the power cord or plug is damaged or frayed.

-If liquid has been spilled on the product.

-If the product has been exposed to rain or water.

-If the product does not operate normally when the operating instructions are fol-

lowed. Adjust only those controls that are covered by the operating instructions

since improper adjustment may result in damage and require extensive work by a

qualified technician to return the product to normal condition.

-If the product has been dropped or the chassis has been damaged.

-If the product exhibits a distinct change in performance, contact WD Customer Sup-

port at http://support.wd.com.

WARNING! The WD Sentinel™Server uses a lithium battery, type CR2032. There

is danger of an explosion if the battery is incorrectly replaced.

Replace only with the same or equivalent battery type recommended

by the manufacturer. Dispose of used batteries according to the

manufacturer’s instructions.

IMPORTANT USER INFORMATION

WD SENTINEL DX4200

ADMINISTRATOR AND MAINTENANCE GUIDE

Handling Precautions

WD products are precision instruments and must be handled with care during unpacking

and installation. The WD Sentinel server may be damaged by rough handling, shock, or

vibration. Be aware of the following precautions when unpacking and installing your external

storage product:

Do not drop or jolt the WD Sentinel server.

Do not move the unit while it is powered on.

Do not use this product as a portable drive.

Recording Your WD Product Information

Remember to write down the following WD product information, which is used for setup and

technical support. Your WD product information is found on the label on the bottom of the

device.

Serial Number

Model Number

Purchase Date

System and Software Notes

About This Guide

This Administrator and Maintenance Guide provides detailed instructions and information for

WD-specific interface elements and functions. Unless otherwise noted, refer to

Microsoft®Online Help for standard interface elements and functions. This guide uses the

following conventions:

Convention Used for...

Bold font Names of items on a page such as menus, buttons, option names, fields, and

tabs that the user must click or complete and keys the user must press.

Note: Extra, but not vital, information

Important: Essential Information to know or to prevent problems when using the

WD Sentinel server

WARNING! Vital information for operating the WD Sentinel server or to prevent damage to

the server or your computer.

PRODUCT OVERVIEW

WD SENTINEL DX4200

ADMINISTRATOR AND MAINTENANCE GUIDE

Product Overview

Getting to Know Your WD Sentinel DX4200 Server

Key Features

System Requirements and Compatibility Information

Technical Specifications

Product Views

Indicators

LEDs

Where to Find Help

Getting to Know Your WD Sentinel DX4200 Server

Congratulations on your purchase of the WD Sentinel DX4200 Windows Storage Server.

Your WD Sentinel DX4200 device delivers a reliable, easy-to-deploy and manage storage

server designed for small business or workgroup environments. The

WD Sentinel DX4200 Storage Server provides secure centralized storage and seamlessly

integrates within almost any existing infrastructure.

Your WD Sentinel DX4200 features an easy-to-use WD StorCentral Dashboard, hard drives

optimized for reliability, quality, and performance, an Intel Atom dual-core processor, and

Windows Storage Server 2012 R2 Workgroup.

Key Features

WD StorCentral Dashboard

The WD Sentinel DX4200’s proprietary dashboard includes easy-to-use task wizards for

initial set up and common management tasks like storage configuration. It also provides an

at-a-glance summary of the system status, and manages networking, alerts, registration,

software updates, performance, and health monitoring.

WD enterprise-class hard drives

Equipped with WD Se hard drives that feature high capacity storage, peak performance and

24/7 datacenter-caliber reliability.

Seamless Integration

The WD Sentinel DX4200 easily integrates into workgroups, Active Directory, and most other

environments. Within the Active Directory environment, Microsoft’s Server Manager offers a

single view of all servers joined to the domain.

Security

WD Sentinel DX4200 has multiple layers of security. Beginning with physical security, the

WD Sentinel DX4200 has a bezel lock to prevent hard drives from being removed from the

system. It also includes a Kensington-style lock slot to secure the DX4200 to a desk. Upon

power up, the BIOS creates a secure UEFI boot environment. This prevents unauthorized

access to your company data by preventing booting from root kits. The Windows Storage

Server 2012 R2 Workgroup also contains layers of security. The WD Sentinel DX4200 can

manage users locally with multiple levels of access, and can be fully integrated into and

existing Active Directory.

PRODUCT OVERVIEW

WD SENTINEL DX4200

ADMINISTRATOR AND MAINTENANCE GUIDE

Windows Storage Spaces

With Windows Storage Spaces, you can create large storage spaces and add more drives

to them when you run low on pool capacity. With the minimum of at least two WD-populated

drives, you can have two or more drives in the storage pool (data parity) and create storage

spaces that won’t be affected in the event of a drive failure.

Pre-installed Boot Drive

WD Sentinel DX4200 comes with one 2.5 inch boot drive pre-installed with

Windows Storage Server 2012 R2 Workgroup and specialized hardware services and

drivers. The pre-installed boot drive provides the ability to keep the OS running from the

boot drive while redeploying or changing applications and running folders on the large

capacity data drives. This allows businesses to save deployment time, as there is no need to

install from a DVD or search for any specialized drivers to install online. The

WD Sentinel DX4200 comes with the option to add a second boot drive with RAID 1 data

redundancy.

Redundant power capabilities

WD Sentinel DX4200 offers dual power supply ports, so in the event of a power surge or

other failure damage to the power supply, the second power supply will take over, providing

small businesses with the added peace of mind knowing that their server will remain

operational.

Dual Gigabit Ethernet Ports

WD Sentinel DX4200 comes with two Ethernet ports that can be configured for fault

tolerance, aggregated for high performance, or used for two separate LANs.

A Total Solution with Industry-Leading Technology Partners

The WD Sentinel DX4200 combines hardware and software from industry leaders to deliver

a reliable, secure, and easy-to-manage storage server designed specifically for

medium-sized businesses to small enterprise environments. WD Sentinel DX4200 features:

Unified Storage - The WD Sentinel DX4200 delivers an ultra-compact and quiet unified

storage solution with NAS functionality for file sharing and iSCSI SAN for block level storage

for virtualized environments.

Intel®Atom®processor – Built with an Atom dual core processor inside, with 4 GB

ECC RAM expandable to 16 GB RAM, the WD Sentinel DX4200 can easily handle your

business’s computing and file storage demands.

Windows®Storage Server 2012 R2 Workgroup – The dependable Microsoft

Windows Storage Server 2012 R2 Workgroup operating system provides the cost effective,

reliable, and easy-to deploy and manage storage solution your business needs to quickly

and efficiently organize, protect, and share your critical business data using the familiar

Windows user experience.

WD Guardian Services

When you need a little help from an expert, we’ll take care of you! WD Guardian™ Services

offers flexible, affordable and hassle-free technical support and extended warranty plans

with a variety of benefits. Choose the plan that works best for your business. With the

purchase of the WD Sentinel DX4200, WD is offering one FREE year of WD Guardian Pro,

which will be auto activated upon product registration. For details about WD Guardian

Services, visit www.wdguardian.com.

Why WD

WD has been making hard drives for over 40 years. We know how to build drives to store

and protect your data because we understand that your company’s data is paramount to

your business success.

PRODUCT OVERVIEW

WD SENTINEL DX4200

ADMINISTRATOR AND MAINTENANCE GUIDE

Package Contents

WD Sentinel Storage Server

1 RJ-45 Ethernet cable

1 -1.8 meter power adaptors with cord

2 door lock keys

Basic Installation Guide

WD Sentinel

DX4200

1.8 meter power cord and

power adaptor

Ethernet cable Basic Install Guide

PRODUCT OVERVIEW

WD SENTINEL DX4200

ADMINISTRATOR AND MAINTENANCE GUIDE

For information on additional accessories, visit:

System Requirements and Compatibility Information

US www.shopwd.com or www.wdstore.com

Europe • Austria: www.wdstore.de

• United Kingdom: www.wdstore.eu

• France: www.wdstore.fr

• Italy: www.wdstore.it

• Germany: www.wdstore.de

• Spain: www.wdstore.es

• Netherlands: www.wdstore.nl

• Rest of EU Countries: www.shopwd.eu or www.wdstore.eu

All others Contact WD Technical Support in your region. For a list of

Technical Support contacts, visit http://support.wd.com and see

Knowledge Base Answer ID 1048.

Requirement Description

File Sharing Support /

Client Operating System

File sharing support for Linux, UNIX, and Windows operating

systems.

Local Network Router/switch (Gigabit Ethernet recommended to maximize

performance)

Display and Peripherals • Super VGA (800 x 600) or higher-resolution monitor

• USB Keyboard

• USB Mouse or compatible pointing device

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