Verizon FiOS TV Manual de usuario

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SELF-INSTALLATION GUIDE

Installation

begins here.

In just a few simple steps, you’ll be ready to experience

all the beneﬁts of life on FiOS®.

1. Install your router.

You’ll ﬁnd installation instructions on page 2.

2. Choose a wired or wireless Internet setup option.

See page 4 for instructions.

3. Activate service.

Visit activatemyﬁos.verizon.net.

4. Set up your FiOSTV service.

Use the Setup Web Site or follow the instructions

starting on page 7.

5. Set up your FiOS Phone service.

Go to page 16 for instructions.

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CCF13070 eONT Self-Install Guide (Top)

FiOS™Router Setup

COAX CABLE

IN EQUIPMENT BOX

ETHERNET CABLE (6')

IN ROUTER BOX

CABLE BARREL

CONNECTOR

IN EQUIPMENT BOX

Optional if wall outlet

not available.

POWER CORD

IN ROUTER BOX

2-WAY SPLITTER

IN EQUIPMENT BOX

Optional if installing TV

and router in same room.

FiOS ROUTER

To set up your router, here’s what you may need:

The amazing power of Verizon

FiOS all starts with the router.

To get started:

1. Find the box labeled “Your Equipment.”

2. Underneath that you’ll ﬁnd your Set Top Boxes.

3. Find another box labeled “Wireless

Broadband Router.”

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CCF13070 eONT Self-Install Guide (Bottom)

Plug the power cord into

the port on the back of

the router; then into a

power outlet.

COAX CABLE

Router installation required for both FiOS TVand Internet service.

Connect one end of the coax cable to the red coax port on the

back of the router. Connect the other end to a coax wall outlet.

1Turn the FiOS Router ON. Make sure the three lights are GREEN.

FiOS Router (Back)

Coax Wall Outlet

FiOS Router Setup

CABLE BARREL

CONNECTOR

OPTIONAL IF WALL OUTLET

IS NOT AVAILABLE.

Power Light

SOLID GREEN

Coax WAN Light

SOLID GREEN

LAN Ethernet Lights

SOLID or FLASHING GREEN

FiOS Router Setup

Next, if installing FiOS Internet and TV, go to page 4. If installing FiOS TV only, go to page 7.

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CCF13070 eONT Self-Install Guide (Top)

FiOS Router

Ethernet Port

Coax Wall Outlet

ETHERNET CABLE (6')

Laptop Computer

FiOS® Internet Setup

Wired setup

NOTE: If aTV will be connected

in the same room as your

router, you will need a splitter,

shown below. Connect splitter

IN port to the coax wall outlet.

Then connect a splitter OUT

port to the red coax port on

router. The remaining OUT port

will connect to the Set Top Box.

2-WAY SPLITTER

Coax Cable to

Set Top Box

Coax Cable to

FiOS Router

CONFIGURING WIRED INTERNET

1. Plug the Ethernet cable into any one of the four yellow Ethernet ports on the back of the

FiOS Router. An Ethernet port looks like a large telephone jack.

2. Make sure the computer is turned on, then plug the other end of the cable into an

Ethernet port on the computer.

3. Make sure at least one of the LAN Ethernet lights is either SOLID or FLASHING GREEN.

This may take a few minutes.

ETHERNET CABLE 4

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CCF13070 eONT Self-Install Guide (Bottom)

CONFIGURING WIRELESS DEVICES

1. On the FiOS Router, you will see a label that lists the router’s preset codes.

Network Password/Key (WPA2 or WEP): ________________________________________

Wireless Network Name (ESSID): __________________________________________________

2. Launch your device’s wireless application. Select Network Name (ESSID) and

then Connect.

3. When you are prompted to enter a Network Password/Key, enter the WPA2 or WEP

EXACTLY as it appears on your router’s label (case sensitive). Then select Connect.

FiOS Internet Setup

Wireless setup

FiOS Router (Front)

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CCF13070 eONT Self-Install Guide (Top)

INTERNET ACTIVATION STEPS

1. Open an Internet browser from your computer or tablet. If you are not automatically

redirected, go to activatemyfios.verizon.net.

2. Follow the Setup Web Site to activate your Verizon account.

3. Activate Internet service (if ordered).

4. Follow the Setup Web Site to activate your FiOS TV equipment.

FiOS ROUTER

FiOS Internet Setup

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CCF13070 eONT Self-Install Guide (Bottom)

SET TOP BOX

HD DVR (MODELS VARY)

SET TOP BOX

SD/HD (MODELS VARY)

FiOS® TV Service Setup

DIGITAL

ADAPTER

IF SPECIAL-ORDERED

CableCARD

IF SPECIAL-ORDERED

COMPONENT

CABLE

IN EQUIPMENT BOX

COAX CABLE

IN EQUIPMENT BOX

Here’s what you may need for installation:

POWER CORD

FiOS TV Setup

Two ways to install your

Verizon FiOS TV.

If installing FiOS TV and Internet, continue using the

Setup Web Site at activatemyﬁos.verizon.net.

If installing FiOS TV ONLY, use this guide.

FiOS

TV REMOTE

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HD TV plug connections

plu

conn

ect

ion

CCF13070 eONT Self-Install Guide (Top)

FiOS TV Service Setup

HD TV installation instructions

1. Plug one end of the coax cable into the wall outlet, then the other

end into RF IN or FiOS TV IN on your Set Top Box.

2. Connect the 3 black video plugs on the component cable to the

jacks of the same color on the Set Top Box (Video OUT) and then

on the TV (Video IN).

Plug the 2 white audio connections into the jacks on the

Set Top Box (Audio OUT) and then on the TV (Audio IN).

Connect both the right and left sides.

Connect the Set Top Box’s power cord and plug it into the wall.

5. Activation starts immediately.

COAX CABLE

COMPONENT CABLE

2 White Plugs = Audio

3 Black Plugs = Video

POWER CORD

HD Set Top Box plug connections

Coax Wall Outlet

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CCF13070 eONT Self-Install Guide (Bottom)

Verizon FiOS Set Top Box Activation

Welcome to Verizon FiOS TV.

Please wait while the Set Top Box performs automatic activation process.

Activation in Progress. ...

Note: Set Top Box will reboot during the process.

FiOS TV REMOTE

ACTIVATION STEPS

1. Activation starts automatically when you plug the power cord of your

Set Top Box into the wall. It may take up to 15 minutes to complete.

2. Is your TV on? If not, turn it on now and tune to the correct input. Use your TV

remote (not FiOS remote) and select Input until you see the activation screens.

3. Your Set Top Box will automatically turn off and on during this process.

4. Follow the instructions on the screen. If asked to choose HD or SD, choose HD.

5. Once you see a live TVpicture, your Set Top Box is activated!

SIMPLE TROUBLESHOOTING TIPS

• Did you order more than 10 business days ago? If so, you must use manual

activation on page 18.

• If you do not see activity on your TVscreen for 15 minutes, then unplug

the Set Top Box. Wait 15 seconds. Plug back in and repeat activation steps.

• If you’ve tried Automatic Activation three times and it does not complete,

see page 18 for Manual Activation.

You will see multiple on-screen images like these during Automatic Activation.

A B

FiOS TV Service Setup

Activation of HD Set Top Box

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Standard-Deﬁnition TV plug connection

COAX CABLE

NOTE: YOU MAYNEED A SECOND CABLE,

NOT SUPPLIED.

POWER CORD

1. Plug one end of the coax cable into the wall outlet, then the other end into

RF IN on your Set Top Box.

2. Connect one end of the second coax cable to the Set Top Box’s TV/VCR

output and the other end to the TV’s Antenna, Cable or A/V input.

3. Connect the Set Top Box’s power cord and plug it into the wall.

Activation starts immediately.

CCF13070 eONT Self-Install Guide (Top)

FiOS TV Service Setup

Standard-Deﬁnition TVor SetTop Box Model #QIP2500

installation instructions

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