VADDIO RoboSHOT 12 Series Manual de usuario

Complete Manual for

RoboSHOT 12 and RoboSHOT 30

Robotic PTZ Camera Systems

Including

RoboSHOT QCCU, RoboSHOT QUSB, RoboSHOT QMini,

RoboSHOT QDVI, RoboSHOT QSR, and RoboSHOT AVBMP

Document 411-0025-30 Rev. B

October 2018

Contents

Overview 1

What's in this Guide 2

Camera Features 2

Quick-Connect Features 3

Quick-Connect Universal CCU (QCCU) 3

Quick-Connect USB (QUSB) 3

Quick-Connect USB Mini (QMini) 4

Quick-Connect DVI/HDMI-SR (QDVI) 4

Quick-Connect SR (QSR) 4

Unpacking the Camera System 5

A Quick Look at the Camera 11

Front of the Camera 11

Back of the Camera 12

Camera Switch Settings 13

DIP Switches:Camera Behavior Settings 13

Video Resolution 14

A (Quick) Look at the Quick-Connect Devices 15

The Quick-Connect Universal CCU Interface 16

Switch Settings for the Universal CCU 18

The Quick-Connect USB Interface 19

Switch Settings for the Quick-Connect USB 20

The Quick-Connect USB Mini Interface 20

The Quick-Connect DVI/HDMI-SR Interface 21

The Quick-Connect SR Interface 22

Installing the Camera and Quick-Connect Device 23

Don’t Void Your Warranty! 23

Before You Start 24

Installing the Wall Mount 24

About Ceiling-Mounted Cameras 24

Installing the Quick-Connect Device 25

Cabling Notes 25

Basic Connections 25

Basic Connections: RoboSHOT QCCUSystem 27

Basic Connections: RoboSHOT QUSB System 28

Basic Connections: RoboSHOT QMini System 29

Basic Connections: RoboSHOT QDVI System 30

Basic Connections: RoboSHOT QSR System 30

Basic Connections: RoboSHOT AVBMP 31

RS-232 Serial Communication 32

Speed and Encoding 32

Connector Pin-Out 32

Installing the Camera 33

Powering Up the Camera 34

Status Light 34

Using the IR Remote 35

IR Remote Cheat Sheet 35

IR Remote Details 36

Storing a Preset Using the Remote 36

Clearing a Preset Using the Remote 36

Web Interface 37

Getting the Camera's IP Address 37

Accessing the Web Interface 37

Browser Support 37

User Access 38

Administrative Access 39

Compact Menu View 39

Working with the Quick-Connect Device's Web Interface 40

Getting the Quick-Connect Device's IP Address 40

Quick-Connect USB Mini: Video Mode vs. Control Mode 40

Accessing the Web Interface for the Quick-Connect USB or Quick-Connect USB Mini 41

Web Interface Cheat Sheet 42

System Administration 43

Configuring the Camera with a Static IP Address 44

Configuring the Quick-Connect USB Device with a Static IP Address 46

Changing the Camera's Hostname 48

Changing the Quick-Connect Device's Hostname 48

Changing to a Static IP Address in a DHCP Network 49

Specifying Time Zone and NTP Server 50

Managing Access and Passwords 51

Disabling Telnet Access 51

Setting the Admin Password on the Quick-Connect Device 52

Adding Room Information to the Camera's Web Interface 53

Adding Room Information to the Quick-Connect Device's Web Interface 53

Saving (Exporting) or Restoring (Importing)a Camera Configuration 54

Rebooting the Camera 55

Rebooting the Quick-Connect Device 55

Installing a Camera Firmware Update 56

Installing a Quick-Connect USB or Quick-Connect USB Mini Firmware Update 57

Installing a Firmware Update on the Universal CCU 58

Contacting Vaddio Technical Support 59

Accessing the Diagnostic Logs 59

iii

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Configuring Camera Behavior 60

Setting the Custom Home Position and Other Preset Shots 60

Renaming Presets and Custom CCU Scenes 61

Lighting and Color Adjustments: Setting up Custom CCU Scenes 61

Color and Lighting Cheat Sheet 63

Adjusting the Focus 64

Setting the Speed for Manual Movements 64

Setting the Direction for Camera Movements 65

Reading the Camera's Switches 66

Software Switch Settings 66

Configuring Streaming (Quick-Connect USB or Quick-Connect USB Mini) 67

Managing Lighting and Color Adjustments with the Universal CCU 69

A Quick Look at the Menu Controls 69

Adjusting Color 71

Setting the Default Lighting Adjustments 71

Adjusting Light Level and Detail 71

Working with Custom Scenes 72

Adjusting for Cable Length 72

Adjusting the Front Panel Display 73

Operating the Camera from the Web Interface 74

Switching the Camera Off or On (Standby) 74

Stop or Resume Sending Video (Mute) 74

Moving the Camera 75

Zooming In or Out 75

Moving the Camera to a Preset Position 75

Adjusting the Color and Lighting 75

Telnet Command Reference 76

camera home 77

camera pan 77

camera tilt 78

camera zoom 79

camera focus 80

camera preset 81

camera ccu get 82

camera ccu set 83

camera ccu scene 84

camera led 84

camera standby 85

network settings get 85

network ping 86

system reboot 86

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

system factory-reset 87

version 87

history 88

help 88

exit 88

RS-232 Serial Command Reference 89

Camera Movement, Zoom, and Focus Commands 89

Movement, Zoom, and Focus Inquiry Commands 91

Color and Light Management Commands 92

Shutter Speed Values (CAM_Shutter) 94

Iris Values (CAM_Iris) 95

Iris Gain and Gain Limit Values (CAM_Gain) 95

Color and Light Management Inquiry Commands 96

CCU Scene Commands for the Universal CCU 96

Other Commands 97

Other Inquiry Commands 97

Specifications 98

RoboSHOT 12 and RoboSHOT 30 Cameras 98

Quick-Connect Devices 99

Troubleshooting and Care 101

Check the Status Light First 101

Power/Responsiveness Issues 101

Video Issues 102

Camera Control and Other Issues 102

Status Light 103

Restoring Factory Settings from the Web Interface 104

Restoring Factory Default Settings Via Hardware 104

Operation, Storage, and Care 105

Compliance Statements and Declarations of Conformity 106

FCC Part 15 Compliance 106

ICES-003 Compliance 106

European Compliance 107

Compliance Statements and Declarations of Conformity for Quick-Connect Devices 108

FCC Part 15 Compliance 108

ICES-003 Compliance 108

European Compliance 109

Warranty and Return Policy 110

Photo Credits 114

Index 115

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Overview

This guide covers the RoboSHOT®12 and RoboSHOT 30 robotic PTZ

camera systems. RoboSHOT 12 and RoboSHOT 30 cameras must be

used with a Quick-Connect device or with an AV Bridge MATRIXPRO.

nRoboSHOT 12 QCCU, North America – 999-9907-000

(silver/black)

nRoboSHOT 12 QCCU, Europe/UK – 999-9907-001 (silver/black)

nRoboSHOT 30 QCCU, North America – 999-9917-000 (black);

999-9917-000W (white)

nRoboSHOT 30 QCCU, Europe/UK – 999-9917-001 (black); 999-9917-001W (white)

nRoboSHOT 30 QCCU, Australia/New Zealand – 999-9917-009 (black); 999-9917-009W (white)

lRoboSHOT 12 QUSB, North America – 999-9909-000 (silver/black)

lRoboSHOT 12 QUSB, Europe/UK – 999-9909-001 (silver/black)

lRoboSHOT 12 QUSB, Australia/New Zealand – 999-9909-009 (silver/black)

lRoboSHOT 30 QUSB, North America – 999-9919-000 (black); 999-9919-000W (white)

lRoboSHOT 30 QUSB, Europe/UK – 999-9919-001 (black); 999-9919-001W (white)

lRoboSHOT 30 QUSB, Australia/New Zealand – 999-9919-009 (black); 999-9919-009W (white)

nRoboSHOT 12 QMini, North America – 999-9901-000 (silver/black)

nRoboSHOT 12 QMini, Europe/UK – 999-9901-001 (silver/black)

nRoboSHOT 12 QMini, Australia/New Zealand – 999-9901-009 (silver/black)

nRoboSHOT 30 QMini, North America – 999-9911-000 (black); 999-9911-000W (white)

nRoboSHOT 30 QMini, Europe/UK – 999-9911-001 (black); 999-9911-001W (white)

nRoboSHOT 12 QDVI, North America – 999-9906-000 (silver/black)

nRoboSHOT 12 QDVI, Europe/UK – 999-9906-001 (silver/black)

nRoboSHOT 30 QDVI, North America – 999-9916-000 (black); 999-9916-000W (white)

nRoboSHOT 30 QDVI, Europe/UK – 999-9916-001 (black); 999-9916-001W (white)

nRoboSHOT 12 QSR, North America – 999-9905-000 (silver/black)

nRoboSHOT 12 QSR, Europe/UK – 999-9905-001 (silver/black)

nRoboSHOT 30 QSR, North America – 999-9915-000 (black); 999-9915-000W (white)

nRoboSHOT 30 QSR, Europe/UK – 999-9915-001 (black); 999-9915-001W (white)

nRoboSHOT 12 AVBMP, worldwide – 999-9900-500 (silver/black)

nRoboSHOT 30 AVBMP, worldwide – 999-9910-500 (black); 999-9910-500W (white)

What's in this Guide

This guide covers:

nUnpacking

nPhysical features

nSwitch settings

nInstallation

nControlling the camera using the IR remote

nWeb interface:system administration and configuration

nTelnet and RS-232 API references

nSpecifications

nTroubleshooting

nWarranty and compliance/conformity information

For your convenience, the information you need to install this product is also available in the smaller, stand-

alone Installation Guide for RoboSHOT PTZ Camera Systems, which covers unpacking, physical

features, switch settings, installation, and initial power-up.

Download manuals, dimensional drawings, and other information from www.vaddio.com/support.

Camera Features

nPowered by your choice of Quick-Connect device or by an AV Bridge MATRIX PRO for maximum

flexibility in installation and output connectivity

nFull HD (native 1080p/60) with an Exmor® 1/2.8 type, high-speed, low-noise image sensor – 2.38

megapixels total, 2.14 megapixel s (effective)

nRoboSHOT 12: 12x optical zoom, 73° horizontal field of view in wide mode – perfect for small to

medium rooms

nRoboSHOT 30:30x optical zoom, 65° horizontal field of view for medium to large venues – houses of

worship, lecture theaters, IMAG systems

nTri-Synchronous Motion™ simultaneous 3-axis pan/tilt/zoom movement between presets

nSmooth, silent direct-drive motors – ultra-accurate positioning, from 120° per second down to 0.35° per

second

nWeb interface for remote administration and operation, integration-ready Telnet or serial RS-232 control,

presenter-friendly IR remote control

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Quick-Connect Features

Quick-Connect devices provide power and connectivity for the RoboSHOT 12 and RoboSHOT 30

cameras. Tailored to specific environments and situations, they give the RoboSHOT cameras unparalleled

flexibility.

Quick-Connect Universal CCU (QCCU)

Best for environments where lighting and color management are priorities, and for installations requiring

long cabling distances.

nFull camera control unit functionality – manage lighting and color; store and recall up to 3 CCU scenes

nSupports resolutions up to 1080p/60 from the camera

nSimultaneous HD-SDI, HDMI and HD analog component (YPbPr) outputs

nUp to 500 ft. (152 m) cabling distance

nTally light shows when the camera is on-air

nBack-lit 8-line menu display

n1RU form factor; ships with rack mounting brackets

nCompatible with ProductionVIEW HD-SDI and ProductionVIEW HD-SDI MV

Quick-Connect USB (QUSB)

Versatile USB 2.0 device for environments using soft conferencing applications. Extends HDMI up to 100

ft. (30 m).

nChoice of USB 2.0 MJPEG or IP (H.264) streaming

nSimultaneous HDMI and HD analog component (YPbPr) outputs

nSupports resolutions up to 1080p/60 from the camera

nUp to 150 ft. (46 m) cabling distance for fixed cameras; 100 ft. (30 m) for PTZ cameras

nStandard UVC drivers

nWeb interface for network and streaming configuration

nHalf-rack form factor; mounting brackets available (not included)

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Quick-Connect USB Mini (QMini)

Cost-effective USB 2.0 connectivity for soft conferencing applications, designed for environments where

only one camera is needed.

nUSB streaming/capture only

nStandard UVC drivers

nUp to 150 ft (45 m) cabling distance

nCompact form factor

Quick-Connect DVI/HDMI-SR (QDVI)

Connectivity solution for use with legacy equipment.

nSupports resolutions up to 1080p/60 from the camera

nDVI-D/HDMI and analog component (YPbPr) outputs

nUp to 100 ft. (30 m) cabling distance

nPush-button color space selection - sRGBfor DVI-D or YCbCr for HDMI

nIR output for codecs

nSupports daisy-chaining

nHalf-rack form factor; mounting brackets available (not included)

Quick-Connect SR (QSR)

Basic connectivity for use with legacy equipment.

nSupports resolutions up to 1080p/60 from the camera

nAnalog component YPbPr output

nUp to 100 ft. (30 m) cabling distance

nIR output for codecs

nCompatible with ProductionVIEW HD and ProductionVIEW HD MV

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

Unpacking the Camera System

Make sure you received all the items you expected. Here are the packing lists for the RoboSHOT camera

systems.

Caution

Always support the camera's base when picking it up. Lifting the camera by its head or mounting

arm will damage it.

RoboSHOT 12 AVBMP, worldwide – 999-9900-500

nRoboSHOT 12Camera

nThin Profile Wall Mount with mounting hardware, black (535-2000-240)

nVaddio IR Remote Commander (998-2100-000)

nQuick-Start Guide

RoboSHOT 30 AVBMP, black, worldwide – 999-9910-500

RoboSHOT 30 AVBMP, white, worldwide – 999-9910-

500W

nRoboSHOT 30Camera

nThin Profile Wall Mount with mounting hardware, black

(535-2000-240) or white (535-2000-240W), depending on

camera color

nVaddio IR Remote Commander (998-2100-000)

nQuick-Start Guide

RoboSHOT 12 QCCU System, North America – 999-9907-000

RoboSHOT 12 QCCU System, Europe and UK – 999-9907-

001

RoboSHOT 12 QCCU System, Australia and New Zealand

– 999-9907-009

nRoboSHOT 12Camera

nThin Profile Wall Mount with mounting hardware, black

(535-2000-240)

nVaddio IR Remote Commander (998-2100-000)

nQuick-Connect Universal CCUCat-5 Interface (QCCU)

n36V power supplywithAC cordset(s)

nRack mounting brackets, qty. 2 (not shown)

nQuick-StartGuides

nEZCamera RS-232 Control Adapter (998-1001-232)

Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras

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