TKH 1004 Series Manual de usuario

1004 Series

4 MP Intelligent IP cameras

BL1004F4-EI / BL1004M1-EI / CD1004F2-EI / FD1004M1-EI

User Manual

Note: To ensure proper operation, please read this manual thoroughly before using the

product and retain the information for future reference.

1004 Series

User Manual v1 (173103-1)

AIT55

Nothing from this publication may be copied, translated, reproduced, and/or published by

means of printing, photocopying, or by any other means without the prior written permission

of Siqura.

Siqura reserves the right to modify specifications stated in this manual.

Brand names

Any brand names mentioned in this manual are registered trademarks of their respective

owners.

Liability

Siqura accepts no liability for claims from third parties arising from improper use other than

that stated in this manual.

Although considerable care has been taken to ensure a correct and suitably comprehensive

description of all relevant product components, this manual may nonetheless contain errors

and inaccuracies. We invite you to offer your suggestions and comments by email via

[email protected]. Your feedback will help us to further improve our documentation.

How to contact us

If you have any comments or queries concerning any aspect related to the product, do not

hesitate to contact:

Siqura B.V.

Zuidelijk Halfrond 4

2801 DD Gouda

The Netherlands

General : +31 182 592 333

Fax : +31 182 592 123

E-mail : [email protected]

WWW : http://www.tkhsecurity.com

Contents

1 About this manual ..................................................................................... 5

2 Safety and compliance .............................................................................. 6

2.1 Safety instructions ............................................................................... 6

2.2 Protection against overvoltage ............................................................... 7

2.3 Compliance information ........................................................................ 9

3 Connect to network ................................................................................... 10

3.1 System requirements ........................................................................... 10

3.2 Connect the camera to a LAN ................................................................ 11

3.3 Connect the camera to a WAN ............................................................... 12

4 Get access to the camera .......................................................................... 15

4.1 Get access via web browser .................................................................. 15

4.2 Get access via Device Manager .............................................................. 16

4.3 Get access via UPnP ............................................................................. 17

4.4 Log on to the camera ........................................................................... 18

4.5 Install the videoplayer plug-in ............................................................... 19

5 Live View .................................................................................................. 20

6 Playback ................................................................................................... 23

7 System ...................................................................................................... 25

7.1 Basic information ................................................................................. 25

7.2 Time settings ...................................................................................... 26

7.3 Upgrade and maintenance .................................................................... 28

7.4 Log .................................................................................................... 30

7.5 Local configuration ............................................................................... 31

8 Security ..................................................................................................... 33

8.1 User Management ................................................................................ 33

8.2 Authentication ..................................................................................... 34

8.3 IP Address Filter .................................................................................. 35

9 Network .................................................................................................... 37

9.1 TCP/IP ............................................................................................... 37

9.2 DDNS ................................................................................................. 39

9.3 PPPoE ................................................................................................ 40

9.4 SNMP ................................................................................................. 41

9.5 802.1X ............................................................................................... 42

9.6 QoS ................................................................................................... 43

9.7 NAT ................................................................................................... 44

9.8 HTTPS ................................................................................................ 45

9.9 Mail ................................................................................................... 47

9.10 FTP .................................................................................................... 48

10 Video/Audio .............................................................................................. 50

10.1 Streaming .......................................................................................... 50

10.2 Picture Adjustment .............................................................................. 52

10.3 Text Overlay ....................................................................................... 54

10.4 Privacy Mask ....................................................................................... 55

10.5 ROI ................................................................................................... 56

11 Events ....................................................................................................... 58

11.1 Motion Detection ................................................................................. 58

11.2 Video Tampering ................................................................................. 61

11.3 Alarm Input ........................................................................................ 62

11.4 Alarm Output ...................................................................................... 64

11.5 Exception ........................................................................................... 65

11.6 Intrusion Detection .............................................................................. 66

11.7 Line Crossing Detection ........................................................................ 68

12 Storage ..................................................................................................... 70

12.1 HDD Management ................................................................................ 70

12.2 Record Schedule .................................................................................. 71

12.3 Capture .............................................................................................. 73

12.4 Net HDD ............................................................................................. 74

Index ...................................................................................................... 76

Contents

1 About this manual

What's in this manual

This is version 1 of the user assistance provided in the web interface of the 1004 Series

camera. The Help topics give you all the information you need to use this product efficiently.

They tell you:

● How to get access to the camera

● How to communicate with the camera

● How to operate the camera

● How to configure the settings of the camera

Where to find more information

Find additional manuals, the datasheet, the EU Declaration of Conformity, and the latest

firmware for this product at www.tkhsecurity.com/support-files. We advise you to make sure

that you have the latest version of this manual.

Who this manual is for

These instructions are for all professionals who will configure and operate 1004 Series

cameras.

What you need to know

You will have a better understanding of how the camera works if you are familiar with:

● Camera technologies

● CCTV systems and components

● Ethernet network technologies and Internet Protocol (IP)

● Windows environments

● Video, audio, data, and contact closure transmissions

● Video compression methods

Before you continue

Before you continue, read and obey all instructions and warnings in this manual. Keep this

manual with the original bill of sale for future reference and, if necessary, warranty service.

When you unpack your product, make sure there are no missing or damaged items. If any

item is missing, or if you find damage, do not install or operate this product. Ask your supplier

for assistance.

Why specifications may change

At TKH Security, we are committed to delivering high-quality products and services. The

information given in this manual was current when published. As we continuously seek to

improve our products and user experience, all features and specifications are subject to

change without notice.

We like to hear from you!

Customer satisfaction is our first priority. We welcome and value your opinion about our

products and services. Should you detect errors or inaccuracies in this manual, we would be

grateful if you would inform us. We invite you to offer your suggestions and comments via

[email protected]. Your feedback helps us to further improve our documentation.

2 Safety and compliance

This section provides safety instructions and compliance information.

In This Chapter

2.1 Safety instructions.................................................................................................. 6

2.2 Protection against overvoltage..................................................................................7

2.3 Compliance information........................................................................................... 9

2.1 Safety instructions

These instructions are intended to make sure that the user can use the product correctly and

avoid danger or property loss.

The precaution measure is divided into ‘Warnings’ and ‘Cautions’:

●Warnings: Serious injury or death may be caused if any of these warnings are neglected.

●Cautions: Injury or equipment damage may be caused if any of these cautions are

neglected.

Warnings Follow these safeguards to

prevent serious injury or

death.

Cautions Follow these precautions to

prevent potential injury or

material damage.

Warnings

● Use a power adapter which can meet the safety extra low voltage (SELV)

standard and source it with 12 Vdc or 24 Vac (depending on the model)

according to the IEC60950-1 and Limited Power Source standard.

● To reduce the risk of fire or electrical shock, do not expose this product to

rain or moisture.

● This installation should be made by a qualified service person and should

conform to all the local codes.

● Install blackout equipment into the power supply circuit for convenient

supply interruption.

● Make sure that the ceiling can support more than 50 (N) Newton if the

camera is fixed to the ceiling.

● If the product does not work properly, contact your dealer or the nearest

service centre. Never attempt to disassemble the camera yourself. We shall

not assume any responsibility for problems caused by unauthorised repair or

maintenance.

Cautions

● Make sure the power supply voltage is correct before using the camera.

● Do not drop the camera or subject it to physical shock.

● Do not touch the sensor modules with your fingers. If cleaning is necessary,

use a cleaning cloth with a bit of ethanol and wipe it gently. If the camera

will not be used for an extended period of time, put on the lens cap to

protect the sensor from dirt.

● Do not aim the camera lens at strong light such as the sun or an

incandescent lamp. The strong light can cause fatal damage to the camera.

● The sensor may be burned out by a laser beam, so if any laser equipment is

used, make sure that the surface of the sensor is not exposed to the laser

beam.

● Use the unit under conditions where the temperature remains within the

range given in the Technical Specifications of this product. You can

download the datasheet of the camera at www.tkhsecurity.com/support-

files.

● Do not install the camera in a dusty or damp environment, and do not

expose it to high electromagnetic radiation.

● To avoid heat accumulation, good ventilation is required to ensure a proper

operating environment.

● Keep the camera away from water and any liquid.

● While shipping, the camera should be packed into its original packing.

● Improper use or replacement of the battery may result in the hazard of

explosion. Use the battery type recommended by the manufacturer.

Cautions

The following cautions apply to cameras with IR functionality. Be sure to follow them to

prevent IR reflection.

● Dust or grease on the dome cover will cause IR reflection. Do not remove

the dome cover film until the installation is finished. If there is dust or

grease on the dome cover, clean the dome cover with a clean soft cloth and

isopropyl alcohol.

● Make sure that the installation location does not have any reflective surfaces

of objects that are too close to the camera. The IR light from the camera

may reflect back into the lens causing a reflection in the video image.

● The foam ring around the lens must be seated flush against the inner

surface of the bubble to isolate the lens from the IR LEDS. Fasten the dome

cover to the camera body so that the foam ring and the dome cover are

attached seamlessly.

2.2 Protection against overvoltage

The installer is responsible for protection of the camera against overvoltage.

Safety and compliance

These international standards apply (equivalent standards may also be used):

● IEC 60364-4-44 Electrical installations of buildings - Part 4-443:

Protection against overvoltages of atmospheric origin or due to switching.

● IEC 60364-5-53 Electrical installations of buildings - Part 5-534:

Devices for protection against overvoltages

● IEC 62305 Protection against lightning – All parts

The information below can be used to determine the required measures.

Transient overvoltage immunity test level

The equipment installed in this outdoor enclosure, including camera and power supply, is

tested for application in an industrial environment. The transient overvoltage immunity is

tested according IEC 61000-6-2 and IEC 61000-4-5 for industrial levels.

● For AC power ports the test level is 2kV Line to Earth and 1kV Line to Line.

● For signal ports the test level is 1kV Line to Earth. (no Line to Line test required)

Overvoltage Category according IEC 60950-22

Mains-operated outdoor equipment shall be suitable for the highest Overvoltage Category

expected in the installation location. The Overvoltage Category for outdoor equipment can be

higher than for indoor equipment. This outdoor enclosure and the internal camera equipment

is designed for overvoltage category II.

The installer is required to provide additional protection to reduce the overvoltage if the

equipment is subject to transient overvoltages exceeding those for Overvoltage Category II.

It is permitted to include protection components within the outdoor equipment. Components

used to reduce the Overvoltage Category, Surge Protection Devices (SPD), shall comply with

the requirements of IEC 61643-series or equivalent standards.

NOTE: The Overvoltage Category of outdoor equipment is normally considered to be one of

the following:

● if powered via the normal building installation wiring, Overvoltage Category II;

● if powered directly from the mains distribution system, Overvoltage Category III;

● if at, or in the proximity of, the origin of the electrical installation, Overvoltage Category

IV.

Protection against lightning strikes (direct and indirect)

Additional protection is also required for protection against direct or indirect lightning strikes

according the IEC 62305 series standards, or equivalent standards.

Consideration shall be given to the following:

● The use of properly earthed air-termination rods for pole-mounted or high-mounted

cameras

● Avoid wiring loops

● Locate protection devices close to the protected equipment (within 0.5 m)

● Keep wiring to protection devices short.

Safety and compliance

2.3 Compliance information

FCC compliance

This equipment has been tested and found to comply with the limits for a digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is

likely to cause harmful interference in which case the user will be required to correct the

interference at his own expense.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1 This device may not cause harmful interference.

2 This device must accept any interference received, including interference that may cause

undesired operation.

Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are

marked with "CE" and comply therefore with the applicable

harmonised European standards listed under the EMC Directive

2004/108/EC, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol

cannot be disposed of as unsorted municipal waste in the European

Union. For proper recycling, return this product to your local supplier

upon the purchase of equivalent new equipment, or dispose of it at

designated collection points. For more information see:

www.recyclethis.info.

2006/66/EC (battery directive): This product contains a battery that

cannot be disposed of as unsorted municipal waste in the European

Union. See the product documentation for specific battery

information. The battery is marked with this symbol, which may

include lettering to indicate cadmium (Cd), lead (Pb), or mercury

(Hg). For proper recycling, return the battery to your supplier or to a

designated collection point. For more information see:

www.recyclethis.info.

Safety and compliance

3 Connect to network

This section gives instructions for connecting the camera to the network.

In This Chapter

3.1 System requirements............................................................................................ 10

3.2 Connect the camera to a LAN................................................................................. 11

3.3 Connect the camera to a WAN................................................................................ 12

3.1 System requirements

To open communication with the camera, you need:

● A computer with a web browser installed.

● An IP connection between the computer and the camera.

Computer

The browsing computer should meet the following minimum system requirements:

Item Description

Operating System Microsoft Windows 7 / Server 2008 32 bits

CPU Intel Pentium IV 3.0 GHz or higher

RAM 1 GB or higher

Display 1024×768 resolution or higher

Web browser Internet Explorer 7.0 and higher, Apple Safari 5.02 and higher,

Mozilla Firefox 5 and higher.

IP connection

You can connect the network camera to:

● A local area network (LAN)

● A wide area network (WAN)

Note: Be aware that using this product with Internet access may pose serious threats to

your network security. To avoid network attacks and information leakage, strengthen your

security against intrusions. To ensure the network security of the network camera, we advise

you to inspect and maintain the network camera at specific intervals. If the product does not

work properly, contact your sales representative.

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