Tieline Merlin PLUS Manual de usuario

Merlin PLUS

IP / ISDN / POTS Codec

User Manual

Software Version: Build 2.16.80

Manual Version: v2.0_20170808

August, 2017

Merlin PLUS User Manual v2.02

Table of Contents

Part I Warnings & Safety Information 6

Part II How to Use the Documentation 8

Part III Glossary of Terms 9

Part IV Getting to know Merlin PLUS 11

Part V Merlin PLUS Rear Panel

Connections 13

Part VI Merlin Front Panel Controls 15

Part VII Navigating Menus 17

Part VIII Merlin PLUS Input Levels and

PPMs 24

Part IX Configuring AES3 Input Audio 33

Part X Merlin PLUS Headphone/Aux

Output 35

Part XI Inserting Hardware Modules 37

Part XII About ISDN Modules 38

................................................................................................................................... 391ISDN Module Settings

................................................................................................................................... 422ISDN Answering Configuration

Part XIII About POTS Modules 45

................................................................................................................................... 461POTS Module Settings

................................................................................................................................... 492POTS Answering Configuration

Part XIV About SIP 52

................................................................................................................................... 541Configuring SIP Interfaces

................................................................................................................................... 562Configuring SIP Accounts

Part XV Language Selection 58

Part XVI About Program Dialing 59

Part XVII Multiple Stream Programs 61

Part XVIII 6 x Mono Programs 61

3Contents

Part XIX Mono or Stereo + IFB Programs 62

Part XX 2 x Mono or Stereo + IFB

Programs 62

Part XXI Getting Connected Quickly 63

................................................................................................................................... 631Steps to Connect over IP

................................................................................................................................... 662Monitoring IP Connections

................................................................................................................................... 683Steps to Connect over ISDN

................................................................................................................................... 714Monitoring ISDN Connections

................................................................................................................................... 715Steps to Connect over POTS

................................................................................................................................... 746Monitoring POTS Connections

................................................................................................................................... 757Load and Dial Custom Programs

................................................................................................................................... 758Disconnecting a Connection

................................................................................................................................... 759Redialing a Connection

................................................................................................................................... 7510 Configuring Auto Reconnect

................................................................................................................................... 7611 Speed Dialing Connections

................................................................................................................................... 7712 Dial/Disconnect Multiple Audio Stream Programs

................................................................................................................................... 7813 Dialing SIP Connections

................................................................................................................................... 8014 Creating a Multicast Client Program

................................................................................................................................... 8315 Deleting Programs

................................................................................................................................... 8316 Selecting Algorithm Profiles

................................................................................................................................... 8517 Merlin Algorithm Profiles

................................................................................................................................... 8618 Merlin Backup Options

................................................................................................................................... 8819 Lock or Unlock a Program in the Codec

................................................................................................................................... 8920 Locking the Front Panel

Part XXII Connecting to the ToolBox

Web-GUI 90

................................................................................................................................... 901Opening the HTML5 Web-GUI & Login

................................................................................................................................... 932Security and Changing the Default Password

Part XXIII Using the HTML5 Toolbox

Web-GUI 95

................................................................................................................................... 1101Using the HTML5 Toolbox Quick Connect Web-GUI

................................................................................................................................... 1162Configuring IP Settings

................................................................................................................................... 1213Configure Fuse-IP Bonding

................................................................................................................................... 1244Line Hunt Call Answering

................................................................................................................................... 1265Configuring ISDN

................................................................................................................................... 1346Configuring POTS

................................................................................................................................... 1397Configuring Input/Output Settings

................................................................................................................................... 1438Configure Mono or Stereo Peer-to-Peer Programs in Merlin

................................................................................................................................... 1549Configure 2 Mono Peer-to-Peer Answering Programs in Merlin

Merlin PLUS User Manual v2.04

................................................................................................................................... 15910 Configure Mono or Stereo + IFB Dialing Programs

................................................................................................................................... 17111 Configure Mono or Stereo + IFB Answering Programs

................................................................................................................................... 17712 Configure 2 Mono or Stereo + IFB Answering Programs

................................................................................................................................... 18413 Configure 6 x Mono Peer-to-Peer Answering Programs

................................................................................................................................... 19114 Configure 6 x Mono Peer-to-Peer Answering Programs

................................................................................................................................... 19815 Configure Multicast Client Programs

................................................................................................................................... 20316 Configuring SIP

................................................................................................................................... 21017 Configure Peer-to-Peer SIP Programs

................................................................................................................................... 21418 Configure Multiple Stream SIP Programs

................................................................................................................................... 21919 Answering Multiple SIP Peer-to-Peer Calls

................................................................................................................................... 22120 Load, Unload and Dial a Program

................................................................................................................................... 22421 Delete a Program

................................................................................................................................... 22522 Adjusting the Connection Bit Rate

................................................................................................................................... 22523 Reset Factory Default Settings

................................................................................................................................... 22624 Backup and Restore Functions

................................................................................................................................... 22825 Lock or Unlock Programs

................................................................................................................................... 22926 Configuring SNMP in the Codec

................................................................................................................................... 23027 Download Logs

................................................................................................................................... 23228 Using the Program Scheduler

................................................................................................................................... 23629 Configuring Alarms

................................................................................................................................... 24230 RS232 Data Configuration

................................................................................................................................... 24431 Creating Rules

................................................................................................................................... 24932 Adjusting Codec Time and Date

................................................................................................................................... 25033 Upgrading Codec Firmware

Part XXIV Front Panel Configuration Tasks 252

................................................................................................................................... 2521Configuring IP via the Front Panel

................................................................................................................................... 2552IP Via Mapping

................................................................................................................................... 2573Connecting over Wi-Fi

................................................................................................................................... 2594Inverting Input Polarity

................................................................................................................................... 2605Connecting with Fuse-IP Bonding

................................................................................................................................... 2656Selecting an Algorithm

................................................................................................................................... 2727Configuring the Jitter Buffer

................................................................................................................................... 2768Configuring Forward Error Correction

................................................................................................................................... 2799Configuring Encode/Decode Direction

................................................................................................................................... 28010 Enabling Relays & RS232 Data

................................................................................................................................... 28111 Configuring TCP/UDP Ports

................................................................................................................................... 28312 Configuring QoS for IP Packets

................................................................................................................................... 28413 Tieline G3 Profile Compatibility

................................................................................................................................... 28514 Reset and Restore Factory Default Settings

................................................................................................................................... 28715 System Backup and Restore

................................................................................................................................... 28916 Configuring SNMP Settings

5Contents

................................................................................................................................... 29017 Adjusting the LCD Screen Display

................................................................................................................................... 29118 Adjusting Time Settings

................................................................................................................................... 29119 Test Mode

................................................................................................................................... 29220 Upgrading Firmware via USB

................................................................................................................................... 29321 Installing a Security Certificate

Part XXV Reference 296

................................................................................................................................... 2961Regular Maintenance

................................................................................................................................... 2972Installing the Codec at the Studio

................................................................................................................................... 3033Understanding IP Networks

................................................................................................................................... 3054Tips for Creating Reliable IP Connections

................................................................................................................................... 3065Testing IP Network Connections

................................................................................................................................... 3086Testing ISDN Connections

................................................................................................................................... 3087Using Answer Routes for Sessionless ISDN Calls

................................................................................................................................... 3118POTS Connection Tips & Precautions

................................................................................................................................... 3139Merlin Compliances and Certifications

................................................................................................................................... 31310 FCC Compliance Statements

................................................................................................................................... 31511 Declaration of Conformity

................................................................................................................................... 31612 Trademarks and Credit Notices

Part XXVI Merlin PLUS Specifications 317

Part XXVII Appendix A: RS232 and Control

Port Wiring 319

Part XXVIII Appendix B: DB25 Wiring 320

Index 322

6Merlin PLUS User Manual v2.0

1Warnings & Safety Information

1. Both appliance power cables must be removed from the device for Power Disconnection.

2. Remove the phone cable from the POTS interface before servicing.

THUNDERSTORM AND LIGHTNING WARNING:

DO NOT USE Tieline codecs during thunderstorms and lightning. You may suffer an injury

using a phone, Tieline codec, or any device connected to a phone during a thunderstorm.

This can lead to personal injury and in extreme cases may be fatal. Protective devices can

be fitted to the line, however, due to the extremely high voltages and energy levels involved

in lightning strikes, these devices may not offer protection to the users, or the Tieline codec

and equipment connected to the codec.

Secondary strikes can occur. These secondary strikes are induced by lightning strikes and

also produce dangerously high currents and energy levels. You only need to be near an

object struck by lightning to lead to personal injury or damage to equipment. e.g. if you are

located near a lighting tower at a sports facility, water features and drains on golf courses,

you may be affected by these secondary strikes.

Damage to personnel and Tieline codecs may occur during thunderstorm, even if the codec

is turned off but remains connected to the phone or ISDN system, LANor the power.

ANY DAMAGE TO A TIELINE PRODUCT CAUSED BY LIGHTNING or an ELECTRICAL

STORM WILL VOID THE WARRANTY. Use of this product is subject to Tieline's

SOFTWARE LICENSE and WARRANTY conditions, which should be viewed at

www.tieline.com/support before using this product.

DIGITAL PHONE SYSTEM WARNING:

DO NOT CONNECT THE ANALOG POTS MODULE TO A DIGITAL PHONE SYSTEM.

PERMANENT DAMAGE MAY OCCUR! If you are unfamiliar with any facility, check that the

line you are using is NOT a digital line. If the Tieline codec becomes faulty due to the use

of a digital phone system, the WARRANTY WILL BE VOID.

WARNING:

HIGH LEAKAGE CURRENT. EARTH CONNECTION ESSENTIAL BEFORE CONNECTING

SUPPLY.

If the total leakage current exceeds 3.5 mA, or if the leakage current of the connected

loads is unknown, connect the supplementary ground terminal to a reliable ground

connection in your facility.

Supplementary ground connection

A supplementary ground terminal is provided on the codec to connect the unit to a ground

connection. The ground terminal has an M4 stud with M4 retaining nuts and is compatible

with all grounding wires. Remove only NUT 2 to connect your ground wire. The ground wire

must have a suitable lug. When refitting NUT 2 ensure that both NUT 1 & NUT 2 are

correctly tightened to establish and maintain a proper earth connection.

Merlin PLUS User Manual v2.0

SAFE LISTENING GUIDANCE

WARNING: LISTENING TO AUDIO AT EXCESSIVE VOLUMES CAN CAUSE

PERMANENT HEARING DAMAGE. USE AS LOW A VOLUME AS POSSIBLE.

Over exposure to excessive sound levels can damage your ears resulting in permanent

noise-induced hearing loss (NIHL). Please use applicable health and safety authority

guidelines on maximum exposure limits. As a rule of thumb, avoid extended periods

listening to sound pressure levels (SPLs) of 85dBA or higher.

Warranty and Disclaimer

This equipment manufactured by Tieline is warranted by Tieline against defects in material and

workmanship for two years from the date of original purchase. During the warranty period, we will

repair or, at our option, replace at no charge a product that proves to be defective, provided you

obtain return authorization from Tieline and return the product, shipping prepaid, to Tieline. For return

authorization, contact Tieline's US or Australian office (see http://www.tieline.com/Contact-Us).

This Warranty does not apply if the product has been damaged by accident or misuse or as the

result of service or modification performed by anyone other than Tieline. With the exception of the

warranties set forth above, Tieline makes no other warranties, expressed or implied or statutory,

including but not limited to warranties of merchantability and fitness for a particular purpose, which

are hereby expressly disclaimed. In no event shall Tieline have any liability for indirect,

consequential or punitive damages resulting from the use of this product. Use of this product is

subject to Tieline's SOFTWARE LICENSE and WARRANTY conditions, which should be viewed at

http://www.tieline.com/Support/Product-Warranty before using this product.

Whilst every effort has been made to ensure the accuracy of this manual we are not responsible for

any errors or omissions within it. The product specifications and descriptions within this manual will

be subject to improvements and modifications over time without notice, as changes to software and

hardware are implemented. Tieline takes no responsibility for any damage to equipment attached to

the codec.

8Merlin PLUS User Manual v2.0

2How to Use the Documentation

Manual Conventions

Warnings: Instructions that, if ignored, could result in death or serious personal injury

caused by dangerous voltages or incorrect operation of the equipment. These must be

observed for safe operation.

Cautions: Instructions warning against potential hazards, or to detail practices that must

be observed for safe operation and to prevent damage to equipment or personnel.

Important Note: Information you should know to connect and operate your codec

successfully.

Information specific to IP connections.

Information specific to ISDN connections.

Information specific to POTS connections.

Typographic Conventions

Codec software elements are in Arial bold, e.g. Contacts

Codec hardware elements are in bold Capitals, e.g. KEYPAD

Help Button

Press the (information/help) button when navigating codec menus to display a dialog

suggesting the actions which can be performed from within the current menu.

Merlin PLUS User Manual v2.0

3Glossary of Terms

AES/EBU

Digital audio standard used to carry digital audio signals between devices

AES3

Official term for the audio standard referred to often as AES/EBU

BRI

Basic Rate Interface for ISDN services

Directory Number for ISDN

DNS

The Domain Name System (DNS) is used to assign domain names to IP

addresses over the World-Wide Web

Domain

A group of computers or devices on a network which are administered with

common rules and procedures. Devices sharing a common part of the IP

address are said to be in the same domain

DSCP

The Differentiated Services Code Point is a field in an IP packet header for

prioritizing data when traversing IP networks

Failover

Method of switching to an alternative backup audio stream if the primary

connection is lost.

GUI

Graphical User Interface

IFB

Interrupted Foldback/Interruptible Foldback: an intercom circuit consisting of a

mix-minus program feed sent to talent, which can be interrupted and replaced

by a producer's or director's intercom microphone

ISDN

Integrated Services Digital Network

ISP

Internet Service Providers (ISPs) are companies that offer customers access to

the internet

Internet Protocol; used for sending data across packet-switched networks

LAN

Local Area Network; a group of computers and associated devices sharing a

common communications link

Latency

Delay associated with IP networks and caused by algorithmic, transport and

buffering delays

MIB

A management information base (MIB) is a database used for managing the

entities in a communications network. This term is associated with the Simple

Network Management Protocol (SNMP).

Multicast

Efficient one to many streaming of IP audio using multicast IP addressing

Multi-unicast

A multi-unicast program (also known as multiple unicast) can transmit a single

audio stream with common connection settings to a number of different

destinations.

MSN

Multiple Subscriber Number for ISDN

Network Address

Translation

(NAT)

A system for forwarding data packets to different private IP network addresses

that reside behind a single public IP address.

Packet

A formatted unit of data carried over packet-switched networks.

Port Address

Translation

(PAT)

Related to NAT; a feature of a network device that allows IP packets to be

routed to specific ports of devices communicating between public and private IP

networks

POTS

Plain old telephone system: copper phone network infrastructure

PSU

Power Supply Unit

QoS (Quality of

Service)

Priority given to different users or data flows across managed IP networks. This

generally requires a Service Level Agreement (SLA) with a Telco or ISP

RTP

A standardized packet format for sending audio and video data streams and

ensures consistency in the delivery order of voice data packets

10 Merlin PLUS User Manual v2.0

SDP

SDP defines the type of audio coding used within an RTP media stream. It

works with a number of other protocols to establishes a device’s location,

determines its availability, negotiates call features and participants and adjusts

session management features

SIP

SIP is a common protocol which works with a myriad of other protocols to

establish connections with other devices to provide interoperability

SLA

Service Level Agreements (SLAs) a contractual agreement between an ISP and

a customer defining expected performance levels over a network

SNMP

Simple Network Management Protocol: Simple Network Management Protocol:

a protocol used mostly in network management systems to monitor devices for

conditions that warrant administrative attention.

SPID

Service Profile ID for identifying devices over ISDN networks

STL

Studio-to-transmitter link for program audio feeds

STS

Studio-to-studio audio link

TCP

TCP protocol ensures reliable in-order delivery of data packets between a

sender and a receiver

TTL

Time-to-Live is the setting used in muliticast servers to ensure data packets

have a finite life and don't cause congestion over networks.

UDP

User Datagram Protocol: the most commonly used protocol for sending internet

audio and video streams. UDP packets include information which allows them

to travel independently of previous or future packets in a data stream

Unicast

Broadcasting of a single stream of data between two points

VLAN

Virtual Local Area Network: partitioning of a single layer-2 network to create

multiple distinct broadcast domains

WAN

Wide Area Network; a computer network spanning regions and/or countries to

connect separate LANs

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