THOMSON TWG850 Manual de usuario
TWG850/DWG855
digital ⎢BROADBAND
RESIDENTIAL VOICE GATEWAY
Important Information
ii
CAUTION
Disconnect power before
servicing.
This device is intended for
indoor operation only.
Telephone jacks Line 1 and
Line 2 must not be
connected to outside
wiring.
CAUTION
To ensure reliable operation and to prevent
overheating, provide adequate ventilation for this
modem and keep it away from heat sources. Do
not locate near heat registers or other
heat-producing equipment. Provide for free air
flow around the Residential Voice Gateway and its
power supply.
NORTH AMERICAN CABLE INSTALLER:
This reminder is provided to call your attention to Article 820-40 of the National Electrical Code
(Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper
grounding and, in particular, specifies that the cable ground shall be connected to the grounding
system of the building as close to the point of cable entry as practical.
Euro-PacketCable, Euro-DOCSIS, and DOCSIS compliant (TWG850)
This product was designed according to Euro-PacketCable Specification, Euro-DOCSIS
Specifications and Data over Cable Service Interface Specifications.
CableHome, PacketCable, and DOCSIS compliant (DWG855)
This product was designed according to CableHome Specifications, PacketCable Voice over IP
Cable Telephony Specifications and Data over Cable Service Interface Specifications.
It will operate on any DOCSIS-compliant Hybrid Fiber Coax (HFC) cable system and offers DOCSIS
and PacketCable Baseline Privacy to promote secure internet transactions and PC-secure
telephone service.
Operating Information
Operating Temperature: 0˚- 40˚C (32˚- 104˚F)
Storage Temperature:-30˚to 65˚C
If you purchased this product at a retail outlet, please read the following:
Illustrations contained in this document are for representation only.
iii
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it
here and record the serial and model numbers in case you need them. The numbers are located
on the back of the product.
Model No. ____________________________Serial No ________________________________
Purchase Date: ________________________Dealer/Address/Phone: _________________________
iv
Chapter 1: Connections and Setup
Introduction ............................................................................................................................ 1
Residential Voice Gateway Features ................................................................................... 1
What’s on the CD-ROM ..................................................................................................... 1
Computer Requirements.................................................................................................... 3
Wall Mounting ...................................................................................................................4
Residential Voice Gateway TWG850 Overview........................................................................... 6
Front Panel........................................................................................................................ 6
Rear Panel ......................................................................................................................... 7
Residential Voice Gateway DWG855 Overview .......................................................................... 8
Front Panel........................................................................................................................ 8
Rear Panel ....................................................................................................................... 10
Installing the Battery ....................................................................................................... 10
Relationship among the Devices ............................................................................................ 12
What the Modem Does .................................................................................................... 12
What the Modem Needs to Do Its Job............................................................................... 12
Contact Your Local Cable Company ................................................................................. 13
Connecting the Residential Voice Gateway to a Single Computer............................................ 15
Attaching the Cable TV Wire to the Residential Voice Gateway ......................................... 15
Important Connection Information .................................................................................. 16
USB Connection to One Computer ................................................................................... 16
USB Connection............................................................................................................... 18
Using Windows 2000 for USB Connection ........................................................................ 18
Using Windows Me for USB Connection............................................................................ 22
Using Windows XP for USB Connection ............................................................................ 23
Illustrations contained in this document are for representation only.
v
Ethernet Connection to One Computer ............................................................................ 25
Connecting More Than Two Computers to the Residential Voice Gateway ........................ 27
Telephone or Fax Connection .......................................................................................... 29
Activating the
Residential Voice Gateway ............................................................................... 31
Chapter 2: Web Configuration
Accessing the Internet ........................................................................................................... 33
Outline of Web Manager .................................................................................................. 34
Status .................................................................................................................................... 35
Software.......................................................................................................................... 35
Connection......................................................................................................................35
Security........................................................................................................................... 36
Diagnostics .....................................................................................................................36
Wireless................................................................................................................................. 37
Basic ............................................................................................................................... 37
Security........................................................................................................................... 39
Access Control ................................................................................................................ 42
Advanced ........................................................................................................................43
Bridging .......................................................................................................................... 44
Chapter 3: Additional Information
Frequently Asked Questions .................................................................................................. 45
General Troubleshooting ....................................................................................................... 47
FCC Declaration of Conformity and Industry Canada Information ........................................... 49
Service Information................................................................................................................ 50
Glossary ................................................................................................................................ 51
Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
1
Introduction
Residential Voice Gateway Features
zSupport Multiple Provisioning Mode
zStandard RJ-45 connector for 10/100BaseT Ethernet with auto-negotiation and MDIS
functions
zUSB Connector for USB interface
zTwo RJ-11 Foreign Exchange Station (FXS) ports for IP telephony
zSupport simultaneous voice and data communications
zTwo simultaneous voice conversations in the different FXS ports with different CODEC:
PCM A-law, PCM-law, G.723.1, G.729, G.729a, G.729e, G.728, G.726, BV16 and BV32
zEcho Cancellation
zVoice Active Detection (VAD)
zDTMF detection and generation
zComfort Noise Generation (CNG)
zSupport V.90 fax and modem services
zTransparent bridging for IP traffic
zRSA and 56 bit DES data encryption security
zSNMP network management support
zRemote operating firmware downloading
zSupport Web pages and private DHCP server for status monitoring
zClear LED display
zPlug and Play
What’s on the CD-ROM
Insert the Residential Voice Gateway CD-ROM into your CD-ROM drive to view troubleshooting
tips, the internal diagnostics, and other valuable information.
Note: You might need to use the CD-ROM to install the USB driver if you are connecting via the
USB port.
Chapter 1: Connections and Setup
2
CD-ROM Contents:
zElectronic copy of this user’s guide in additional languages (PDF format)
zAdobe Acrobat Reader — application you can load to read PDF format, if you don’t have
it loaded already
zUSB drivers — required if connecting by USB
zLinks to Thomson and RCA web sites
DOCSIS and PacketCable are trademarks of Cable Television Laboratories, Inc.
Chapter 1: Connections and Setup
Illustrations contained in this document are for representation only.
3
Computer Requirements
For the best possible performance from your Residential Voice Gateway, your personal computer
must meet the following minimum system requirements (note that the minimum requirements
may vary by cable companies):
IBM PC COMPATIBLE MACINTOSH**
CPU Pentium preferred PowerPC or higher
System RAM 16MB (32MB preferred) 24MB (32MB preferred)
Operating System Windows* NT/2000/Me/XP,
Linux
Mac OS** 7.6.1 or higher
Available Disk Space 125MB 50MB
Sound Card Required for audio on CD-ROM N/A
Video VGA or better (SVGA preferred) VGA or better (SVGA built-in
preferred)
CD-ROM Drive Required Required
10BaseT or 100BaseT 10BaseT or 100BaseTEthernet
An Ethernet card makes it possible for your computer to pass data to
and from the internet. You must have an Ethernet card and software
drivers installed in your computer. You will also need a standard
Ethernet cable to connect the Ethernet card to your Residential Voice
Gateway.
USB (Windows 2000/ME/XP only)USB Port
The Universal Serial Bus is a high speed bus that enables your
computer to communicate simultaneously with a variety of
peripherals. However, if you have other peripherals that send and
receive a lot of information, such as speakers, printers or scanners, we
recommend using an Ethernet card to support this modem.
Chapter 1: Connections and Setup
4
Software •A TCP/IP network protocol for each machine
•Microsoft Internet Explorer 4.0 or later or Netscape Navigator 4.0 or
later. (5.0 and 4.7 or later, respectively, are strongly
recommended.)
*Windows is a trademark of Microsoft Corporation.
**Macintosh and the Mac OS are trademarks of Apple Computer, Inc.
Wall Mounting
The number of the screw: 2 pcs
Direction for wall mounting: LED panel upward.
Dimension for the screw: TBD
There are 4 slots on the underside of the EMTA that can be used for wall mounting.
Note: When wall mounting the unit, ensure that it is within reach of the power outlet.
You will need 2 suitable screws which screw diameter would be 4.4 mm to wall mount the Cable
Modem or the Battery Pack. Two different wall mount directions could be chosen for the Battery
Pack.
To do this:
1. Ensure that the wall you use is smooth, flat, dry and sturdy and use the 4 screw holes
which are 101.6 mm apart from each other.
2. Fix the screws into wall, leaving their heads 3 mm (0.12 inch) clear of the wall surface.
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