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Contents
About this Guide .......................................................1
Merchant Welcome Kit Contents ...............................1
The TD Generation with PINPad ................................1
The Terminal ..............................................................1
Navigation ............................................................................................. 2
Changing the paper.............................................................................. 2
The PINPad.................................................................2
Navigation ............................................................................................. 2
Terminal and PINPad Screens .................................... 3
Idle screens and icons............................................................................ 3
Desktop screen ...................................................................................... 3
Cardholder Privacy and Security ............................... 4
Terminal security ................................................................................... 4
Fraud prevention................................................................................... 4
Force post fraud prevention ......................................................... 4
Call for authorization fraud prevention......................................... 4
Financial Transactions................................................5
Accepted card types .............................................................................. 5
Credit card purchase ............................................................................. 5
Debit card purchase .............................................................................. 7
Phone or mail purchase ........................................................................ 7
Force post purchase .............................................................................. 8
Void........................................................................................................ 8
Transaction recall .................................................................................. 8
Refund ................................................................................................... 9
Receipts .....................................................................9
Reprinting receipts................................................................................ 9
Receipt examples................................................................................. 10
Business Day Functions ...........................................11
Performing day close .......................................................................... 11
Reprinting the day close report ......................................................... 12
Continued on next page
