
Table of Contents
Welcome to TD Merchant Solutions ...................................1
Who should use this guide? .......................................................................... 1
The TD Generation family..................................................................................... 1
Hardware terminology .......................................................................................... 1
The TD Generation Terminals............................................. 2
The terminal...................................................................................................2
Dierences between the terminals......................................................................2
Ports ........................................................................................................................ 3
Communications ...........................................................................................3
All-in-One terminal................................................................................................ 3
HSPA terminal........................................................................................................ 3
Terminal Screens...........................................................................................4
Idle screen and icons............................................................................................ 4
Navigation on the terminal.................................................................................. 4
Dierences between the terminal screens........................................................ 4
Desktop screen.......................................................................................................5
Main menu screen..................................................................................................5
The Generation Hub (All-in-One) ..................................................................6
Ports ........................................................................................................................ 6
The WiFi Access Point / Repeater.................................................................6
Lights........................................................................................................................7
Ports .........................................................................................................................7
The Charger Base (Optional for HSPA and WiFi) .........................................8
Cardholder Privacy and Security.......................................9
Terminal security ...........................................................................................9
Fraud prevention ...........................................................................................9
Manually entered credit card transactions ...................................................... 9
Force post transactions are disabled by default ............................................. 9
Call for authorization............................................................................................ 9
Imprinters ..............................................................................................................10
Transaction records.............................................................................................10
Storing cardholder receipts.................................................................................11
Financial Transactions ..................................................... 13
Accepted card types................................................................................... 13
Special transactions ................................................................................... 13
Cashback .............................................................................................................. 13
Tip ........................................................................................................................... 13
UnionPay card selection ..................................................................................... 13
Purchase ..................................................................................................... 14
Credit card ............................................................................................................ 14
Debit card..............................................................................................................16
Mail order purchase............................................................................................. 17
Mail order refund.................................................................................................. 17
Telephone order purchase.................................................................................. 17
Telephone order refund....................................................................................... 18
Continued on next page