Synology NAS HD6500 Manual

Synology NAS HD6500

Hardware Installation Guide

Table of Contents

Chapter 1: Before You Start

Package Contents 3

Synology HD6500 at a Glance 4

System Modes and LED Indicators 6

Other LED Indicators 8

Hardware Specication 9

Spare Parts 10

Optional Accessories 10

Safety Instructions 11

Chapter 2: Hardware Setup

Tools and Parts for Component Installation 12

Install Storage Drives 12

Install System Drives 14

Install Memory Modules 17

Install a PCle Add-in Card 21

Install and Remove Rail Kits 23

Expansion Unit Deployment and Topology 32

Start up Your Synology NAS 38

Chapter 3: System Maintenance

Replace System Fan 39

Replace Power Supply Unit (PSU) 41

Chapter 4: Install DSM on Synology NAS

Install DSM with Web Assistant 42

Learn More 42

Synology_HIG_HD6500_20210519

Thank you for purchasing this Synology product! Before setting up your new Synology NAS, please check the

package contents to verify that you have received the items below. Also, make sure to read the safety instructions

carefully to avoid harming yourself or damaging your Synology NAS.

Note: All images below are for illustrative purposes only, and may di󰀨er from the actual product.

Package Contents

Main unit x 1 RKS-03 (Rail kit) x 1

AC power cord x 2

Synology SATA SSD x 2

Screws for 2.5” drives x 10

Before You Start 1

Chapter

4Chapter 1: Before You Start

Synology HD6500 at a Glance

Front

Rear

No. Article Name Location Description

1 POWER Button and

Indicator

Front

1. Press to power on your Synology NAS.

2. To power o󰀨 your Synology NAS, press and hold until you hear

a beep sound and the Power LED starts blinking.

2 STATUS Indicator Displays the status of the system. For more information, see

"System Modes and LED Indicators".

3 ALERT Indicator Displays warnings regarding fan or temperature. For more

information, see "Other LED Indicators".

4 Beep O󰀨 Button Press to deactivate the beep that sounds when a malfunction

occurs.

5 STORAGE Drive

Status Indicator

Displays the status of drive. For more information, see "Other

LED Indicators".

5Chapter 1: Before You Start

No. Article Name Location Description

6SYSTEM Drive

Status Indicator

Rear

Displays the status of drive. For more information, see "Other

LED Indicators".

7SYSTEM Drive Tray Install Synology SATA SSD here.

8PSU Fan Disposes of excess heat and cools the PSU.

9Power Port Connect power cord here.

10 PSU Indicator Displays the status of the power supply unit (PSU). For more

information, see "Other LED Indicators."

11 Console Port This port is used for manufacturing only.

12 RESET Button

1. Mode 1: Press and hold until you hear a beep sound to restore

the IP address, DNS server, and password for the admin

account to default.

2. Mode 2: Press and hold until you hear a beep, release the

button immediately, then press and hold again until you hear

three beeps to return the Synology NAS to "Not Installed"

status so that DiskStation Manager (DSM) can be reinstalled.

For detailed information on how to reset your Synology NAS,

please refer to this article.

13 1GbE RJ-45 LAN

Port Connect RJ-45 network cable here.

14 10GbE RJ-45 LAN

Port Connect RJ-45 network cable here.

15 Management Port This port is used for out-of-band management only.

16 USB 3.0 Port Connect external drives or other USB devices to the Synology

NAS here.

17 PCI Express

Expansion Slot Supports the addition of PCIe network interface cards.

18 SAS OUT Port

(primary) Connect to Synology Expansion Unit1here.

19 SAS OUT Port

(secondary) Connect to Synology Expansion Unit1here.

1For more information about Synology Expansion Unit supported by your Synology NAS, please visit www.synology.com.

6Chapter 1: Before You Start

System Modes and LED Indicators

System Modes and Denitions

There are 7 system modes in Synology NAS. The System modes and their denitions are as below:

System mode Denition

Powering on Synology NAS is powering on and performing hardware initialization, such as

hardware reset or BIOS initialization.

Shutting down Synology NAS is shutting down as a result of pressing the power button or operation

in DSM.

DSM not ready

DSM is not ready for use. This could either be:

• Synology NAS is powered on, but DSM is not properly installed.

• Synology NAS is currently powering on and initializing services necessary for

DSM to fully function.

• The attached UPS device has insu󰀩cient power; DSM stops all services to

prevent data loss (enters safe mode).

DSM is ready for use DSM is fully functioning and users can sign in.

Hibernation Synology NAS has been idle for a while and is now in Hibernation mode.

Application

Certain packages/services (e.g., USB Copy and Find me service) while in operation

will control the actions of the LED. After the operation is complete, the LED indicator

will return to its normal state.

Powered o󰀨 Synology NAS is powered o󰀨.

Identify System Modes

You can identify the system mode through the POWER and STATUS LED indicators. Please refer to below table

for more details.

System mode

LED Indicator

POWER STATUS

Blue Green Orange

Powering on Blinking O󰀨 O󰀨

Shutting down Blinking Static O󰀨

DSM not ready Static Blinking O󰀨

DSM is ready for use Static Static O󰀨

Hibernation Static O󰀨 O󰀨

Application Static Switching

Powered o󰀨 O󰀨 O󰀨 O󰀨

7Chapter 1: Before You Start

Transitions between System Modes

To better understand the transition between system modes, please refer to below examples:

• Powered on with no DSM installed:

Powered o󰀨 > Powering on > DSM not ready

• Powered on with DSM installed:

Powered o󰀨 > Powering on > DSM not ready > DSM is ready for use

• Enter hibernation then wake up from hibernation:

DSM is ready for use > Hibernation > DSM is ready for use

• Shutdown Synology NAS:

DSM is ready for use > Shutting down > Powered o󰀨

• Power failure with UPS attached:

DSM is ready for use > DSM not ready (due to power failure, DSM enters safe mode) > Shutting down >

Powered o󰀨 > Powering on (power has recovered, DSM will reboot)> DSM not ready > DSM is ready for use

8Chapter 1: Before You Start

Other LED Indicators

LED Indicator Color Status Description

STORAGE Drive Status

Indicator

(on tray)

Blue

Static Drive ready and idle

Blinking Accessing drive

Red Static Drive error/Port disabled1

O󰀨 No internal Drive

SYSTEM Drive Status

Indicator

(on tray)

Green

Static Drive ready and idle

Blinking Accessing drive

Red Static Drive error/Port disabled1

O󰀨 No internal Drive

ALERT

Orange Blinking System error2

O󰀨 System normal

PSU Indicator

Green

Static Power supply unit normal

Blinking Power standby/AC present

Orange Static Power supply unit fail/No AC power

O󰀨 Power supply unit o󰀨

Rear 1GbE LAN

(on left side of jack)

Green

Static Network connected

Blinking Network active

O󰀨 No network

Rear 1GbE LAN

(on right side of jack)

Green

Static

1 Gbps connected

Orange 100 Mbps connected

O󰀨 10 Mbps connected/No network

Rear 10GbE LAN

(on left side of jack)

Green

Static Network connected

Blinking Network active

O󰀨 No network

Rear 10GbE LAN

(on right side of jack)

Green

Static

10 Gbps connected

Orange 1 Gbps connected

O󰀨 100 Mbps connected/No network

Note:

1 Please try to restart your Synology NAS or re-insert the drives, then run the HDD/SSD manufacturer's

diagnostic tool to check the health status of the drives. If you can sign in to DSM, please run the built-in

S.M.A.R.T. test to scan the drives. If the problem remains unresolved, please contact Synology Technical

Support for help.

2 If the ALERT LED continuously blinks orange, this indicates there are system errors such as fan failure,

system overheating, or volume degrade. Please sign in to DSM for detailed information.

9Chapter 1: Before You Start

Hardware Specication

Item HD6500

Compatible Drive Type

• System Drive: 2.5" SATA x 2

• Storage Drive: 3.5" SAS x 60

External Port

• USB 3.2 Gen 1 x 2

• SAS OUT (primary) x 1, SAS OUT (secondary) x 1

LAN Port

• 1GbE RJ-45 x 2

• 1GbE RJ-45 for OOB x 1

• 10GbE RJ-45 x 2

PCIe Slot

• Gen3 x16 slot (x16 link) x 2

• Gen3 x8 slot (x8 link) x 2

Size (H x W x D) (mm)

• 176 x 438 x 985

• 176 x 482 x 1020 (with server ears)

Weight (kg) 37.9

Supported Client

• Windows 7 onwards

• macOS 10.12 onwards

Agency Certication • FCC Class A • CE Class A • UKCA • BSMI Class A

• EAC • VCCI • CCC • RCM • KC • UL • RoHS Compliant

Scheduled Power On/O󰀨 Yes

Wake on LAN Yes

Language Localization

Environment Requirement

• Line voltage: 200 V to 240 V AC

• Frequency: 50/60 Hz

• Operating Temperature: 32 to 95˚F (0 to 35˚C)

• Storage Temperature: -5 to 140˚F (-20 to 60˚C)

• Relative Humidity: 5% to 95% RH

Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.

10 Chapter 1: Before You Start

Spare Parts

Visit www.synology.com/products/spare_parts if you need to replace system fans, disk trays, or power supply

units

Model Name Picture Description

Disk Tray (Type R9) 3.5" Drive Tray

2.5" Disk Tray (R1) 2.5" Drive Tray

FAN 80*38_1 System Fan 80*80*38 mm

PSU 1600W-RP Module_1 Redundant PSU Module

1600W

RKS-03 Sliding rails solutions

Optional Accessories

With Synology accessories, you can customize your Synology NAS to t di󰀨erent business environments without

worrying about compatibility and stability. Visit www.synology.com/compatibility for more information.

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