SurgeX Defender Series Manual de usuario

SX-DS-154 / SX-DS-156

User Manual

120V Firmware Revision 1.40 and higher

Software Revision 2.7 and higher

User Manual

Software Version 2.7

User Manual

Software Version 2.7

I. Introduction 3

1. Models.............................................................................................................................3

2. Key Features...................................................................................................................3

3. Technical Support ...........................................................................................................3

II. Installation Instructions 4

1. Installation.......................................................................................................................4

2. PC Setup and Driver Installation .....................................................................................5

3. Diagnostic Software Installation ......................................................................................8

III. Hardware 9

1. MULTIPAK ......................................................................................................................9

a. Normal Operation....................................................................................................9

b. Wiring Fault.............................................................................................................9

c. Abnormal Voltage....................................................................................................9

d. Clearing Memory.....................................................................................................9

2. Data Interface Cable .......................................................................................................9

a. Overview.................................................................................................................9

b. Instructions for Data Retrieval.................................................................................9

IV. Diagnostic Software 10

1. Starting the program......................................................................................................10

2. How to Connect to the MULTIPAK................................................................................10

3. GUI Overview................................................................................................................11

4. Menu Items ...................................................................................................................13

5. Voltage Limit Selection..................................................................................................15

6. Cycle Power Command.................................................................................................15

7. Enhanced Logging Mode ..............................................................................................16

8. Graph Overview and Control.........................................................................................17

V. Troubleshooting 21

1. MULTIPAK ....................................................................................................................21

2. Diagnostic Software ......................................................................................................21

VI. Specifications 22

User Manual

Software Version 2.7

I. INTRODUCTION

The MULTIPAK is a state-of-the-art power protector/power conditioner engineered with real-time data

acquisition and storage.

1. Models: This manual applies to the following MULTIPAK models:

2. Key Features:

Multi-Stage power protection technology

Normal and Common Mode EMI Noise Filter

Zero-Voltage Turn-On

Zero-Current Turn-Off

Inrush Current Elimination (ICE®)

Wiring Fault Detection

Catastrophic over/under Voltage Shutdown (COUVS®) with selectable thresholds

Under Voltage Event Recorder (up to 999 events)

Over Voltage Event Recorder (up to 999 events)

Power Outage Event Recorder (up to 999 events)

Surge Event Recorder (up to 999 events)

oRecords surges in all three modes: Line-Neutral, Line-Ground, Neutral-Ground

Event Timestamp Recorder (up to 60 events)

oRecords time between events

Additional features available when connected to a PC

(detailed in Section IV: Diagnostic Software)

3. Technical Support:

To download software and access further product information, visit http://www.surgex.com.

For technical support, please contact SurgeX at 1-800-645-9721.

Model Number

Voltage (AC RMS)

Current (AC Amps)

Receptacles

Input

Output

SX-DS-154

120

NEMA 5-15P

NEMA 5-15R

SX-DS-156

120

NEMA 5-15P

NEMA 5-15R

User Manual

Software Version 2.7

II. INSTALLATION INSTRUCTIONS

1. Installation:

a. Turn off the equipment you are connecting to the

MULTIPAK, and unplug the equipment’s power cord

from the wall outlet.

b. Connect Equipment

Connect the AC power cord of the equipment to be protected into one of the

MULTIPAK convenience receptacles. Make sure that the total amperage of all

equipment plugged into the MULTIPAK does not exceed the maximum branch circuit

rating.

Please Note: Exceeding the branch circuit rating will

cause the branch circuit breaker to trip.

c. Connect the MULTIPAK to the Outlet: Plug the MULTIPAK input power cord into a properly

grounded and compatible branch circuit outlet.

Please Note: Do not plug the MULTIPAK into a relocatable power tap.

i. If the branch circuit outlet is correctly wired and the magnitude of the line voltage is

acceptable, between 105 and 130 VRMS, power will be connected to the outlets of the

MULTIPAK and the Green “System On” LED will illuminate. Your equipment is now

protected and installed correctly. You may now turn all connected equipment back on.

ii. If the branch circuit outlet is incorrectly wired, the “Red Wiring Fault” LED will

illuminate. If this occurs, contact a licensed electrician to correct the outlet wiring.

Refer to Section III.1: Hardware/MULTIPAK

iii. If neither “System On”, nor the “Wiring Fault” LED illuminates, there is either no

voltage at the receptacle or the magnitude of the line voltage is not acceptable (less

than 105 VRMS or above 130 VRMS). If this occurs, verify that the MULTIPAK is

operating properly. To test, plug the MULTIPAK into a known properly functioning

outlet. If the “System On” LED still does not illuminate in the functioning outlet call

SurgeX at 1-800-645-9721. If the “System On” LED illuminates, contact a licensed

electrician to troubleshoot the abnormal voltage condition.

User Manual

Software Version 2.7

2. PC Setup and Driver Installation:

Data interface cable model XG-PCS-IC-1 (optional)

Please Note:

The MULTIPAK may be accessed by a PC while connected to AC power and equipment or while

disconnected from AC power and equipment.

If accessed by a PC while connected to AC power: For best protection, it is recommended that the

power cord of the computer is plugged into an available receptacle on the MULTIPAK.

Connecting the MULTIPAK to a PC allows for the availability of the

following features:

Import data stored in the MULTIPAK’s device memory

Import data from a stored data file

Export data to a data file

Export data to a report in PDF format

Set over and under voltage shutdown thresholds

Clear device memory

Real-time AC voltmeter

Enhanced Logging Mode

Equipment required for PC communication:

MULTIPAK

MULTIPAK Data Interface Cable (optional)

MULTIPAK Diagnostic Software (Revision 2.7)

PC running Windows 2000 or later with a CD-ROM and USB port and

a minimum screen resolution of 1024 x 768

CAUTION –Do not install this device if there

is not at least 10 meters (30 feet) or more of

wire between the electrical outlet and the

electrical service panel.

La PRUDENCE - n’installe pas cet artifice s’il

n’y a pas au moins 10 mèters (30pieds) ou

plus de fil entre l’issue èlectrique et le comitè

de service èlectrique.

User Manual

Software Version 2.7

a. Connect the MULTIPAK Data Interface Cable to your PC

i. Plug the USB end of the optional Data Cable into an

available USB port on your PC.

b. Install the MULTIPAK Driver Files

i. Automatic (requires Internet connection)

When you plug the USB into your PC, Windows will automatically detect the cable.

1. When the “Found New Hardware” pop-up box appears, be sure to select “Yes, this

time only” option for the device driver installation

2. This installation could take a few minutes to search and download the driver files.

Once the files are found, follow the on-screen instructions to install.

3. Please Note: The drivers will first install the USB serial converter and will then install

the USB serial port drivers separately.

ii. Manual

In the event that the automatic driver installation does not function or there is no

Internet connection, select “Install Drivers” during the MULTIPAK Software Installation.

User Manual

Software Version 2.7

c. Configure PC Settings for COM Port

Note: The COM Port Settings procedure has been automated in software version 2.7. See Section II –3 –c –

ii –3 for details.

i. Open Device Manager

1. Windows 2000 / XP

a. Click on Start and then select Run

b. Type the following command in the “Open:” text box: devmgmt.msc

c. Click on the OK button

d. Device Manager will display

2. Windows 7 / Vista

a. Click on Start button

b. Type the following command in the “Search:” text box: devmgmt.msc

c. Click on the OK button

d. Device Manager will display

ii. In the Device Manager, Expand “Ports (COM & LPT)”

1. Locate the entry labeled “USB Serial Port (COMx)”, where x refers to the COM port number

assigned by Windows

2. Right-click on “USB Serial Port (COMx)” and click “Properties”

3. USB Serial Port Properties pop-up box will display

iii. In the USB Serial Port Properties pop-up box:

1. Click the “Port Settings” tab and then click the “Advanced” button.

a. If the “COM Port Number” is not between 1 and 9, change the assigned value to a

value between 1 and 9

i. Make a note of the COM Port Number.

It will be needed to configure the Diagnostic Software

(as noted in Section II –3 –C : Select COM Port.)

b. In “USB Transfer Sizes”, change both the “Receive” and “Transmit” values to 512

c. In “BM Options”, change the “Latency Timer” value to 4

d. Leave all other settings at default

e. Press “OK”, and then press “OK” again

iv. Close Device Manager

User Manual

Software Version 2.7

3. Diagnostic Software Installation:

a. Install Software:

i. Download Software Installer from www.surgex.com. Software is located on the

MULTIPAK page in the Downloads tab.

ii. Unzip and run the installation utility.

iii. Follow the on-screen instructions to complete installation of the

MULTIPAK Diagnostic Software.

b. Starting the program: Open the Software on your PC

(located under “Programs”). When you first open the

program, it will look like the following.

c. Select COM Port:

i. Specify which COM port the MULTIPAK Diagnostic

Software should communicate through by

navigating to “Setup/COM Port”.

ii. In the window that appears, use the drop box to select the appropriate COM port, and

press “Save”.

1. Be sure to use the same COM port number that was selected in Section II –2 –C

–iii: USB Serial Port Properties pop-up box.

2. The correct COM port number may be automatically detected by pressing the

“Auto Detect” button while the MULTIPAK and Data Interface Cable are

connected to the computer.

3. The COM Port Settings may be automatically configured by pressing the “Auto

Configure” button. Windows Vista/7 users: For proper operation of this feature,

right-click on the application shortcut and choose “Run As Administrator”.

Your PC is now set up correctly to communicate

with the MULTIPAK Product Line.

User Manual

Software Version 2.7

III. HARDWARE

1. MULTIPAK:

a. Normal Operation

Plug the MULTIPAK input power cord into a properly grounded and compatible branch circuit

outlet; the green “System On” LED will illuminate.

b. Wiring Fault

When connected to an incorrectly wired branch circuit outlet, the Red LED will be illuminated.

c. Abnormal Voltage

When the magnitude of the branch circuit outlet voltage is not acceptable*, the MULTIPAK will

disconnect power to its outlets; refer to Section IV: Diagnostic Software for more information).

d. Clearing Memory

The MULTIPAK is able to timestamp the 60 most recent power quality events (information stored

in microcontroller non-volatile memory). The microcontroller memory contents can be cleared at

any time by following this method:

i. Diagnostic Software:

The device microcontroller memory may be cleared from within the Diagnostic Software

in the following location: “Tools/Clear Device Memory”. See Section IV –4 - C: Tools

Menu, for details.

2. Data Interface Cable:

a. Overview

i. The MULTIPAK Data Interface Cable consists of a USB connection on one end and

an RJ-11 connection on the opposite end.

ii. The USB connection plugs into an available USB port on your PC. The RJ-11

connection plugs into the RJ-11 jack (labeled “Data Port”) on the MULTIPAK.

b. Instructions for Data Retrieval

i. Connect the MULTIPAK Data Interface Cable into the USB

port on your PC.

ii. Connect the MULTIPAK Data Interface Cable into the RJ-11

jack (labeled “Data Port”) on the MULTIPAK

iii. Open the MULTIPAK Diagnostic Software.

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