StarTech.com SV231DPDDUA2 Manual de usuario

Manual Revision: 11/22/2016

For the latest information, technical specications, and support for

this product, please visit www.StarTech.com/SV231DPDDUA2.

FR: Guide de l’utilisateur - fr.startech.com

DE: Bedienungsanleitung - de.startech.com

ES: Guía del usuario - es.startech.com

NL: Gebruiksaanwijzing - nl.startech.com

PT: Guia do usuário - pt.startech.com

IT: Guida per l’uso - it.startech.com

SV231DPDDUA2

2-Port KVM Switch with Dual

DisplayPort - 4K 60Hz

*actual product may vary from photos

Instruction manual

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment o and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols

This manual may make reference to trademarks, registered trademarks, and other

protected names and/or symbols of third-party companies not related in any way to

StarTech.com. Where they occur these references are for illustrative purposes only and do not

represent an endorsement of a product or service by StarTech.com, or an endorsement of the

product(s) to which this manual applies by the third-party company in question. Regardless

of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby

acknowledges that all trademarks, registered trademarks, service marks, and other protected

names and/or symbols contained in this manual and related documents are the property of

their respective holders.

Instruction manual

Table of Contents

Introduction............................................................................................1

Product diagram........................................................................................................................................ 1

Package contents...................................................................................................................................... 2

System requirements............................................................................................................................... 2

KVM switch setup...................................................................................3

Connect a console to the KVM switch............................................................................................... 3

Connect computers to the KVM switch ............................................................................................ 3

About drivers.............................................................................................................................................. 4

Operating the KVM switch....................................................................4

About the LED indicators ....................................................................................................................... 4

Select a port................................................................................................................................................ 4

Using hotkey commands ......................................................................4

Enable hotkey commands ..................................................................................................................... 5

Select a computer..................................................................................................................................... 5

Enable or disable Independent Audio Switching.......................................................................... 5

Alternative hotkey commands............................................................................................................. 5

Troubleshooting.....................................................................................6

I can’t get my wireless mouse and keyboard to work.................................................................. 6

I can’t get my gaming or combination mouse and

keyboard to work...................................................................................................................................... 6

My display or video destination uses a dierent type of

video connector than DisplayPort...................................................................................................... 6

My keyboard keeps repeating keys when it’s plugged

into the switch............................................................................................................................................ 7

My mouse doesn’t move properly between my monitors......................................................... 7

Instruction manual

Technical support...................................................................................8

Warranty information............................................................................8

Instruction manual

Introduction

You can use the SV231DPDDUA2 to control two computers enabled with DisplayPort™

1.2, and share USB 2.0 peripherals among the connected computers.

If you connect monitors enabled with DisplayPort 1.2, the SV231DPDDUA2 supports

4K at 60Hz. This two-port dual monitor KVM switch includes 3.5 mm audio speaker

and microphone ports, and a select button that you can use to quickly switch between

connected computers. SV231DPDDUA2 also features support for hotkey commands.

Product diagram

Front view

Computer 1

LED

Computer 2

LED Select button

Back view

1 - Power input port

2 - Console audio port

3 - Console microphone port

4 - Console DisplayPort port

5 - Console DisplayPort port

6 - Console USB mouse port

7 - Console USB keyboard port

8 - USB hub port

9 - USB hub port

10 - PC 2 USB port

11 - PC 2 DisplayPort port

12 - PC 2 DisplayPort port

13 - PC 2 audio port

14 - PC 2 microphone port

610

14 17

18 19

15 - PC 1 DisplayPort port

16 - PC 1 DisplayPort port

17 - PC 1 USB port

18 - PC 1 audio port

19 - PC 1 microphone port

Instruction manual

Package contents

• 1 x KVM switch

• 1 x universal power adapter (NA, EU, UK, ANZ)

• 4 x rubber pads

• 1 x instruction manual

System requirements

• Display device (for example, monitor, TV, and so on) equipped with DisplayPort 1.2

• Computer system and video card enabled with DisplayPort 1.2

• Computer system enabled with USB

• Standard 104-key wired USB keyboard

• Standard wired USB mouse

• 3.5 mm mini-jack microphone and/or speakers or headset (optional)

Note: This KVM switch supports DisplayPort 1.2 and earlier. However, to achieve

maximum resolution, you need to use a display device and computer system that

support DisplayPort 1.2.

The maximum resolution for this KVM switch is 4K at 60Hz. In order to obtain the

maximum resolution, the monitor and computer that you’re using must support 4K at

60Hz.

System requirements are subject to change. For the latest requirements, please visit

www.StarTech.com/SV231DPDDUA2.

Instruction manual

KVM switch setup

Connect a console to the KVM switch

1. Turn o your computer and any devices or peripherals that are connected to it (for

example, printers, external hard drives, and so on).

2. Connect a monitor to the Console DisplayPort port.

3. If necessary, connect a second monitor to the second Console DisplayPort port.

4. Connect a USB mouse to the Console USB mouse port.

5. Connect a USB keyboard to the Console USB keyboard port.

6. If necessary, do the following:

• Connect speakers or a headset to the Console audio port.

• Connect a microphone to the Console microphone port.

Connect computers to the KVM switch

You can connect one or two computers to the KVM switch.

1. Turn o the computers that you want to connect to the KVM switch and any devices

or peripherals that are connected to the computers (for example, printers, external

hard drives, and so on).

2. Connect a male-to-male DisplayPort cable to the DisplayPort port on the computer

and to the PC 1 DisplayPort port.

3. Connect a USB A-to-B cable to the USB port on the computer and to the PC 1 USB

port.

4. To include audio in your setup, connect a set of audio cables to the speaker port on

your computer and to the PC 1 audio port.

5. To add a microphone to your setup, connect a microphone to the microphone port

on your computer and to the PC 1 microphone port.

6. To connect a second computer, repeat steps 1 to 5 and use the PC 2 connections.

7. Connect the universal power adapter to a wall outlet and to the Power input port.

8. Turn on the computer and any devices or peripherals that are connected to it.

Wait for the computer to nish loading and then test the keyboard and mouse

functionality of the connected computer.

9. If a second computer is connected to the KVM switch, press the Select button to

change the focus to the second computer, and repeat step 8.

You should now be able to switch between the connected computers. If you

experience issues with this KVM switch, see the “Troubleshooting”section of the

manual.

Instruction manual

About drivers

You don’t need to install any drivers for this KVM switch, as the keyboard and mouse

use generic USB drivers that are already installed on any operating system that

supports USB technology.

Operating the KVM switch

About the LED indicators

There are three LED indicators located on the front of the KVM switch. For more

information about what the LED behavior indicates, see the table below.

LED Behavior Meaning

Computer 1 LED LED is illuminated red Computer is selected

LED is illuminated green Computer is connected

Computer 2 LED LED is illuminated red Computer is selected

LED is illuminated green Computer is connected

Select a port

• To switch between connected computers, press the Select button on the front of

the KVM switch.

The LED of the selected computer illuminates red.

Using hotkey commands

If you’re using a computer that is running a version of Windows® or Linux®, you can use

hotkey commands to operate the KVM switch. All hotkey commands begin by pressing

the Left Ctrl key twice and then pressing one or two additional keys.

The KVM switch emits a high-pitched beep when you enter a correct command and a

low-pitched beep when you enter an incorrect command. Incorrect hotkey commands

aren’t sent to the computer.

To use hotkey commands, the keyboard you’re using needs to be connected to the

Console USB keyboard port.

Note: Hotkey commands aren’t supported in the Mac OS operating system.

Instruction manual

Enable or disable hotkey commands

By default, hotkey commands are enabled on the KVM switch.

• To disable hotkey commands, press and hold the Left Shift key and press Num Lock

twice. Release the Left Shift key and then press the Left Ctrl key.

• To enable hotkey commands, press and hold the Left Shift key and press Num Lock

twice. Release the Left Shift key and then press the Left Ctrl key.

Select a computer

To select a computer, press the Left Ctrl key twice and the number of the PC port that

you want to select.

For example, if you wanted to select computer 2, you would press Left Ctrl, Left Ctrl, 2.

Note: Don’t use the numeric keypad on the right side of the keyboard when you

complete the hotkey command above.

Enable or disable Independent Audio Switching

By default, Independent Audio Switching is disabled on the KVM switch, which means

that the audio selection is determined by the computer that you select. For example, if

you select computer 1 and then switch to computer 2, the audio selection changes to

computer 2.

You can enable Independent Audio Switching and make the audio selection

independent from the computer that is currently selected. For example, if you select

computer 1 and then switch to computer 2, the audio selection would remain with

computer 1 until you change it.

• To enable Independent Audio Switching, on the computer with the audio that you

want to listen to, press Left Ctrl, Left Ctrl, F5.

• To disable Independent Audio Switching, press Left Ctrl, Left Ctrl, F5.

The KVM switch beeps once to indicate that Independent Audio Switching is enabled,

and beeps twice to indicate that Independent Audio Switching is disabled.

Alternative hotkey commands

In addition to the Left Ctrl hotkey commands, there are two alternative commands

that you can use to select a computer:

• Press Scroll Lock, Scroll Lock, the number of the PC port that you want to select.

• Press and hold the Left Shift key and press Num Lock twice. Release the Left Shift

key and then press the number of the PC port that you want to select.

Note: Do not use the numeric keypad on the right side of the keyboard when you

complete the hotkey commands listed above.

Instruction manual

Troubleshooting

If you experience issues using this KVM switch and you’re using a PC, you may want to

make the following changes to the BIOS settings on your computer:

1. Set HALT ON ERROR to All but keyboard.

2. In PNP AND PCI SETUP, do the following:

• Set PNP OS INSTALLED to YES.

• Set USB IRQ to ENABLED.

I can’t get my wireless mouse and keyboard to work

Some wireless mice and keyboards do work with KVM switches, but in general most

wireless mice and keyboards don’t support KVM switches. If you’re using a wireless

mouse and keyboard in your setup and are experiencing issues with your KVM switch,

try the following:

• Remove the wireless mouse and keyboard transmitter from the Console USB mouse

port and the Console USB keyboard port, and move the transmitter to one of the

USB hub ports on the KVM switch.

Note: Hotkey commands won’t work if the wireless keyboard transmitter is plugged

into one of the USB hub ports.

If you’re still experiencing issues, replace the wireless mouse and keyboard with a

wired mouse and keyboard.

I can’t get my gaming or combination mouse and

keyboard to work

Gaming mice and keyboards and combination mice and keyboards have more buttons

and functionality than 3-button mice and 104-key keyboards. Most KVM switches

don’t support the additional key functions and using them in your setup may impact

the performance of your KVM switch. As such, StarTech.com recommends that you use

a standard 3-button wired mouse and a 104-key wired keyboard in your setup.

My display or video destination uses a dierent type of

video connector than DisplayPort

If the display or video destination in your setup uses a dierent type of video

connector than DisplayPort, you can use a converter to change the output type. For

more information, visit www.StarTech.com to see the dierent types of converters

available.

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