Starkey Evolv AI CIC Manual de usuario
Quick
Start
Guide
Evolv AI
CIC, CIC NW and IIC NW
Get the most out of
your hearing aids
Please visit starkey.com/care for additional
tools and resources including:
• Instructional videos
• Operations manuals
• Product brochures
At Starkey, we
understand the
impact of hearing loss.
Which is why we take
every step to make
hearing effortless.
Evolv AI offers a complete line of
our most innovative hearing aids
ever. Handcrafted and loaded with
our most innovative technology
and clearest sound, these hearing
aids seamlessly connect you to
the life you love.
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Batteries
Your hearing aid uses a battery as its power source.
To insert or replace the battery:
1. Use the finger pick on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the colored tab from the new battery.
Wait 3–5 minutes after removing tab before
inserting battery.
4. Insert into the battery door, “+” side up.
5. Close the battery door.
• NEVER FORCE THE BATTERY DOOR SHUT.
This could result in serious damage. If the door
will not close securely, check that the battery is
inserted correctly.
• Do not open the battery door too far or
damage is likely to occur.
• Dispose of used batteries immediately in
the proper waste or recycling container.
Battery Indicators
An indicator will sound when the battery voltage is
low. You have approximately 30 minutes*to replace
the battery. An indicator may also sound just before
the battery stops working.
Power On & Off
TO TURN ON:
Insert a battery and completely close the battery
door. Your hearing aid has a power‑on delay which
may require a few seconds. You may hear a tone
indicating that your hearing aid is powered on.
TO TURN OFF:
Open the battery door until the battery is no longer
touching the battery contacts.
Hearing Aid Care
Keep your hearing aid clean. Heat, moisture and
foreign substances can result in poor performance.
• Use a cleaning brush or soft cloth to
clean debris from around the user control,
microphone and battery compartment.
• Inspect the receiver, earbud and wax guard
regularly.
• Never use water, solvents, cleaning fluids
or oil to clean your hearing aid.
Helpful Hints
• When not wearing your hearing aid, open
the battery door to allow any moisture to
evaporate.
• Do not take apart your hearing aids or insert
the cleaning tools inside them.
• When not in use, place your hearing aid in the
storage container and store:
– In a dry, safe place
– Away from direct sunlight and heat
to avoid extreme temperatures
– Where you can easily find them
– Safely out of reach from children and pets
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*Actual time between low battery indicator and shutdown will vary
depending on environmental noise levels and brand of battery used.
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Hear Clear Receiver
Wax Guards
Custom hearing aids integrate disposable Hear
Clear earwax protection. The innovative wax guards
prevent earwax accumulation in the hearing aid
receiver. When you need to replace your wax guards,
please follow the instructions below:
1. Insert empty end of the application stick
straight into used wax guard in hearing aid.
2. Pull straight out (do not twist) on stick to
remove used wax guard.
3. Use opposite end of stick to firmly insert clean
wax guard straight into hearing aid.
4. Pull straight out (do not twist) to remove stick
and discard.
Download and
Connect to the Thrive
Hearing Control App*
The Thrive Hearing Control app makes it easy
to control and adjust your 2.4 GHz hearing aids
with your compatible Apple or Android device.
Downloading and connecting to the app is easy;
refer to the Thrive Hearing Control app User Guide
or visit starkey.com/thrivesupport for additional
information, such as:
• Integrated sensors and artificial
intelligence features
• Automatic and custom memories
• Geotags
• Tinnitus management
• Find My Hearing Aids
• Alerts
For Thrive Hearing Control app and iOS/Android compatibility
information, please visit starkey.com/thrivesupport.
*Thrive Hearing Control app compatible with 2.4 GHz CIC only.
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Special instructions:
Hearing professional:
Memory # Environment/
Listening Situation Beep/Indicator
Hearing Aid Information
Hearing aid model:
Serial number: L R
Warranty expiration date:
Battery size:
Memory settings, if applicable:
Limited Warranty
This Limited Warranty provided by Starkey, to you, the
original purchaser of a Starkey hearing aid, covers your new
hearing aid when sold by a hearing professional authorized
by Starkey. This Limited Warranty is a general guide and
may vary by purchase. The duration of this Limited Warranty
begins when you first take delivery of your hearing aid from
an authorized hearing professional and ends thirty‑six (36) or
twenty‑four (24) months later (“warranty period”):
36 months:
Evolv AI 2400
24 months:
Evolv AI 2000/1600/1200
Limitation on Duration of Implied Warranties
IMPLIED WARRANTIES, IF ANY, ARISING BY WAY OF
STATE LAW, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND/OR ANY IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE WARRANTY PERIOD. There is no
warranty of any nature made by Starkey beyond this Limited
Warranty. No person has authority to enlarge, amend, or
modify this Limited Warranty. Starkey is not responsible
for any undertaking, representation, or warranty (written,
express, or implied) made by any hearing professional or
other person beyond those expressly set forth in this Limited
Warranty.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
What this Limited Warranty Covers
This Limited Warranty covers only a “defect” in the
workmanship performed and/or materials used to
manufacture your hearing aid.
“Defect” means the failure of the workmanship performed
and/or materials used to conform the hearing aid to
Starkey’s design and manufacturing specifications and
tolerances.
Your hearing professional may have issued a warranty or
service plan that goes beyond the provisions of this Limited
Warranty. Please contact him or her for further information.
Starkey will either replace the hearing aid or repair any
covered defect in your hearing aid, provided that you
deliver your hearing aid to one of Starkey’s authorized
hearing professionals and notify the hearing professional of
the defect during the warranty period and within thirty (30)
days of discovering the defect. There will be no cost to you
for Starkey’s repair or replacement of the aid itself, but the
hearing professional may charge a fee for services he or she
provides. Performance of warranty repairs on your hearing
aid shall not extend the duration of the warranty period. Any
repairs performed on your hearing aid after the warranty
period has expired shall be considered “good will” repairs,
which shall not alter the terms of this Limited Warranty.
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How to Obtain Warranty Service
Deliver your hearing aid (at your expense) to the Starkey
authorized hearing professional from whom you purchased
it. If that professional is unavailable, visit www.starkey.com
or call the toll‑free telephone number on the back of the
Operations Manual to locate another authorized Starkey
hearing professional.
What this Limited Warranty Does Not Cover
Batteries, earmolds, accessories, or damage to your hearing
aid caused by misuse or neglect, accident, unauthorized
alteration, or failure to provide reasonable and necessary
maintenance and cleaning.
Disclaimer of Consequential and Incidental
Damages
THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER
FROM STARKEY ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES RESULTING FROM ANY DEFECT IN THE
HEARING AID, INCLUDING BY WAY OF EXAMPLE ONLY,
EXPENSES TO DELIVER THE HEARING AID TO AN
AUTHORIZED HEARING PROFESSIONAL, HOTEL ROOMS,
OR LOST WAGES. THIS EXCLUSION AND DISCLAIMER OF
CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE
DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY
FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY
OF THIS LIMITED WARRANTY. Some states do not allow
the exclusion or limitation of consequential or incidental
damages, so the above exclusions may not apply to you.
Your Legal Remedies
THIS LIMITED WARRANTY DOES NOT “EXTEND TO
FUTURE PERFORMANCE.” ANY ACTION TO ENFORCE
THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTIES
MAY AND SHALL NOT BE COMMENCED MORE THAN
90 DAYS AFTER THE EXPIRATION OF THE WARRANTY
PERIOD. THE PERFORMANCE OF REPAIRS SHALL NOT
SUSPEND THIS LIMITATIONS PERIOD FROM EXPIRING.
UNDER NO CIRCUMSTANCES SHALL STARKEY BE
OBLIGATED TO REFUND ALL OR ANY PART OF THE
PURCHASE PRICE OF THE HEARING AID. Some states
do not allow the reduction in the limitation period, so the
above reduction in the limitation period may not apply to
you. This warranty gives you specific legal rights. You may
also have other rights which vary from state to state. This
warranty is valid only in the United States.
Product specification may be obtained from your
hearing professional.
Attention Hearing Professionals: For product specification
please visit StarkeyPro.com/Evolv‑AI.
M T
CIC 4N/A
CIC NW 4N/A
IIC NW 4N/A
M/T Ratings
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Notes Notes
©2021 Starkey Laboratories, Inc. All Rights Reserved. 86577‑000 7/21 BKLT3122‑00‑EE‑ST
For Thrive Hearing Control app and iOS/Android compatibility information,
please visit starkey.com/thrivesupport.
Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other countries. App Store is a registered service
mark of Apple Inc.
Android and Google Play are trademarks of Google LLC.
Starkey, Starkey logo, Thrive and Thrive logo are registered trademarks of Starkey
Laboratories, Inc. Evolv is a trademark of Starkey Laboratories, Inc.
Starkey.com
6700 Washington Ave. S.
Eden Prairie, MN 55344
1.800.328.8602
Este manual sirve para los siguientes modelos
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