Spark Smart Modem 3 Manual de usuario
Quick start guide
Spark
Smart
Modem
3
Contents
Set up
your
smart
modem
on
Fibre
3 - 4
1.1
How
to
connect
your
modem
on
Fibre
connections
3
1.2
How
to
connect
your
landline
on
Fibre
connections
4
Set up your smart modem on ADSL/VDSL
5 - 6
2.1
How to connect your modem
on ADSL/VDSL connections
5
2.2
How to connect your landline on ADSL/VDSL connections
6
How to connect your devices
7 - 8
3.1
Wireless (WiFi)
7
3.2
Wired
(Ethernet)
8
Personalise
your
modem
settings
9 - 10
4.1
Access
the
modem’s
web
interface
9
4.2
Change
the
Wi-Fi
name
and
password
10
Troubleshooting
11
- 14
5.1
Check and fix your internet using the Spark App
11
5.2
What do the lights mean?
13
5.3
Common
issues 14
1
2
5
3
4
3
DS L
WA N
LA N 1
LA N 2
LAN 3
LAN 4
U SB
Phone2 Phone1
Po w er
On/Off
Things you’ll need from the box
Set up your Spark
modem on Fibre
Power supply unit
Modem
Blue ethernet cable
1.1
Howto connect your modem on a Fibreconnection
A.
Plug the modem into a power
supply.
B. Connect the BLUE ethernet
cable from the modem’s
Fibre port to the Fibre box’s
port
labelled
LAN1
or
GE1.
If
there’s already something
there or the light doesn’t
come on, try a different port.
NOTE: The colour of the ports
on the modem and the Fibre box
(ONT) may not be the same as the
BLUE ethernet cable.
1
4
GE1/LAN1 GE2/LAN2 GE3/LAN3 GE4/LAN4
OR
1.2
Howto connect your landline on a Fibre connection
Fibre
Box
(ONT)
If
you
have
integrated
wiring
Locate a jackpoint within your
house and plug your phone
directly into the jackpoint.
If
you
don’t
have
integrated
wiring
From your Fibre box (ONT), plug
your phone into the Fibre box’s
phone port.
NOTE: The phone port can be
labelled POTS1, TEL or TEL1. If the
light doesn’t come on and your Fibre
box has another phone port, plug in
to POTS2 or TEL2 instead.
How do I know if I have integrated wiring?
1. From your Fibre box (ONT),
check if there’s a cable already
plugged in to the phone port
of the Fibre box (ONT).
2.
If the cable is connected
to a jackpoint or another
device, this means
you have
“Integrated
wiring”
OR
5
Things you’ll need from the box
Set up your Spark
modem on ADSL/VDSL
Modem
Powersupply
unit ADSL Phone
cable/VDSL cable
Filter
(ADSL only)
2.1
Howto connect your modemon an
ADSL/VDSL
connection
If you have a standard
jackpoint (BT) only
A.
Plug the modem into a power
supply.
B. Connect the GREY cable
from
the modem’s DSL port to
the
filter’s ADSL port.
C.
Connect the filter to the
jackpoint.
OR
2
DSL
WAN
LAN1
LAN2
LAN3
LAN4
USB
Phone 2
Ph one1
Power
On/Off
6
If you have an internet
jackpoint (RJ45)
A.
Plug the modem into a power
supply.
B.
Connect the BLACK VDSL
cable from the modem’s
DSL
port to the jackpoint
directly.
2.2
Howto connect your landline onan
ADSL/VDSL
connection
Plug the phone cable into the
filter’s PHONE port and the filter
into any jackpoint.
NOTE: If you have an internet
jackpoint you can simply connect
your phone into the jackpoint
without the filter.
7
How to connect your
devices
3.1
Wireless devices (WiFi)
From your device’s WiFi menu select the matching WiFi name and enter the
WiFi password to connect.
NOTE: The WiFi name and password is located on the back of the modem
.
Slide off the sticker with the WiFi details on it to see additional info.
3
8
3.2
Wired devices (Ethernet)
Connect the YELLOW ethernet cable from the modem’s LAN port to the
device’s LAN port.
9
Personalise your modem
settings
4.1
Access the modem’s web interface
A.
Open your device’s internet browser, for example, Google
Chrome, Safari or Mozilla Firefox.
B. Type http://192.168.1.254 in the address bar and press enter.
C.
Sign
in
with
the
default
credentials
below:
Username - admin
Password
-
admin
D.
You’ll be prompted to change the default password of the
modem to enhance the security.
See next page 10.
4
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