SonicWALL ViewPoint Manual de usuario

SonicWALL ViewPoint

User's Guide

Page 1

CONTENTS

Software License Agreement ...................................................... 3

1 INTRODUCTION ............................................................................ 5

2 GETTING STARTED ........................................................................ 6

System Requirements .................................................................. 6

Network Configuration for ViewPoint ....................................... 6

3 REGISTERING VIEWPOINT............................................................. 7

4 UPDATING SONICWALL FIRMWARE ............................................ 9

5 CONFIGURING THE SONICWALL ................................................ 11

6 INSTALLING VIEWPOINT ............................................................. 12

Installing the ViewPoint Software ............................................ 12

7 MANAGING VIEWPOINT ............................................................ 14

Logging into the ViewPoint Web Interface .............................. 14

Configuring ViewPoint Settings ................................................. 15

Configuring SonicWALL Settings ............................................... 16

Configuring Syslog Settings ....................................................... 18

Setting the ViewPoint Report Date .......................................... 20

8 VIEWPOINT WEB INTERFACE ..................................................... 21

9 REPORT DESCRIPTIONS .............................................................. 23

General Reports ......................................................................... 23

Bandwidth Reports ..................................................................... 24

Services Reports ......................................................................... 25

Web Usage Reports ................................................................... 26

Web Filter Reports ..................................................................... 27

FTP Usage Reports ..................................................................... 29

Mail Usage Reports .................................................................... 29

Attack Reports ........................................................................... 30

10 ACCESSING VIEWPOINT REMOTELY .......................................... 32

APPENDIX ................................................................................... 33

Uninstalling ViewPoint ............................................................... 33

ViewPoint Server Across a VPN ................................................. 33

ViewPoint Administrative Tools ................................................ 34

ViewPoint Software Components ............................................. 35

Active ViewPoint Services .......................................................... 35

NOTES ......................................................................................... 36

Page 2 SonicWALL ViewPoint

Under the copyright laws, this manual or the software de-

scribed within, may not be copied, in whole or part, without

the written consent of the manufacturer, except in the nor-

mal use of the software to make a backup copy. The same

proprietary and copyright notices must be affixed to any per-

mitted copies as were affixed to the original. This exception

does not allow copies to be made for others, whether or not

sold, but all of the material purchased (with all backup cop-

ies) may be sold, given, or loaned to another person. Under

the law, copying includes translating into another language

or format.

SonicWALL is a registered trademark of SonicWALL, Inc.

Other product and company names mentioned herein may

be trademarks and/or registered trademarks of their respec-

tive companies.

Specifications and descriptions subject to change without

notice.

Page 3

Software License Agreement for ViewPoint

This Software License Agreement (SLA) is a legal agreement between you and SonicWALL, Inc. (SonicWALL)

for the SonicWALL software product identified above, which includes computer software and any and all

associated media, printed materials, and online or electronic documentation (SOFTWARE PRODUCT). By open-

ing the sealed package(s), installing, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by

the terms of this SLA. If you do not agree to the terms of this SLA, do not open the sealed package(s), install

or use the SOFTWARE PRODUCT. You may however return the unopened SOFTWARE PRODUCT to your place

of purchase for a full refund.

• The SOFTWARE PRODUCT is licensed as a single product.

• You may install and use one copy of the SOFTWARE PRODUCT, or any prior version for the same operating

system. The installation script may install the SOFTWARE PRODUCT on more than one computer.

• You may also store or install a copy of the SOFTWARE PRODUCT on a storage device, such as a network

server, used only to install or run the SOFTWARE PRODUCT on your other computers over an internal

network.

• You may not resell, or otherwise transfer for value, the SOFTWARE PRODUCT.

• You may not rent, lease, or lend the SOFTWARE PRODUCT.

• You may not remove any product identification, copyright, or other notices from the SOFTWARE PRODUCT.

• The SOFTWARE PRODUCT is trade secret or confidential information of SonicWALL or its licensors. You

shall take appropriate action to protect the confidentiality of the SOFTWARE PRODUCT. You shall not

reverse-engineer, de-compile, or disassemble the SOFTWARE PRODUCT, in whole or in part. The provisions

of this section will survive the termination of this SLA.

• You agree and certify that neither the SOFTWARE PRODUCT nor any other technical data received from

SonicWALL, nor the direct product thereof, will be exported outside the United States except as permit-

ted by the laws and regulations of the United States which may require U.S. Government export approval/

licensing. Failure to strictly comply with this provision shall automatically invalidate this License.

LICENSE

Subject to and conditional upon the terms of this SLA, SonicWALL grants you a non-exclusive, nontransferable

license to use the SOFTWARE PRODUCT only in conjunction with a single SonicWALL Internet Security Appli-

ance. Support for additional SonicWALL Internet Security Appliances is subject to a separate upgrade license.

OEM

If the SOFTWARE PRODUCT is modified and enhanced for a SonicWALL OEM partner, you must adhere to the

software license agreement of the SonicWALL OEM partner.

SUPPORT SERVICES

SonicWALL may provide you with support services related to the SOFTWARE PRODUCT (“Support Services”).

Page 4 SonicWALL ViewPoint

U.S. GOVERNMENT RESTRICTED RIGHTS

If you are acquiring the Software including accompanying documentation on behalf of the U.S. Government,

the following provisions apply. If the Software is supplied to the Department of Defense (“DoD”), the Software

is subject to “Restricted Rights”, as that term is defined in the DOD Supplement to the Federal Acquisition

Regulations (“DFAR”) in paragraph 252.227 7013(c) (1). If the Software is supplied to any unit or agency of the

United States Government other than DOD, the Government’s rights in the Software will be as defined in

paragraph 52.227 19(c) (2) of the Federal Acquisition Regulations (“FAR”). Use, duplication, reproduction or

disclosure by the Government is subject to such restrictions or successor provisions. Contractor/Manufacturer

is: SonicWALL, Inc. 1160 Bordeaux Drive, Sunnyvale, California 94089.

LIMITED WARRANTY

Media. For a period of ninety (90) days from the date of license, SonicWALL warrants to you only that the media

containing the SOFTWARE (but not the SOFTWARE itself) is free from physical defects.

NO OTHER EXPRESS WARRANTIES ARE MADE OR AUTHORIZED WITH RESPECT TO THE MEDIA. ALL IMPLIED

WARRANTIES WITH RESPECT TO THE MEDIA, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MER-

CHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, ARE LIMITED IN DURATION

TO THE WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WAR-

RANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

PRODUCTS EXCLUDED FROM WARRANTY COVERAGE

Misuse, Damage, Etc. Products which have been abused, misused, damaged in transport, altered, neglected or

subjected to unauthorized repair or installation as determined by SonicWALL are not covered by this Limited War-

ranty.

SOFTWARE PROGRAMS. SOFTWARE IS PROVIDED “AS IS’’ AND SONICWALL MAKES NO WARRANTY OR

REPRESENTATION, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRAN-

TIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WITH RESPECT

TO ANY SOFTWARE, YOU BEAR THE ENTIRE RISK AS TO QUALITY AND PERFORMANCE. SHOULD THE SOFT-

WARE PROVE DEFECTIVE FOLLOWING LICENSE, YOU (AND NOT SONICWALL OR ANY DISTRIBUTOR OR

RETAILER) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

LIMITATION OF REMEDIES

SONICWALL’S ENTIRE LIABILITY AND LICENSEE’S EXCLUSIVE REMEDY FOR BREACH OF THE FOREGOING

WARRANTY SHALL BE, AT SONICWALL’S OPTION AND EXPENSE: (1) REPAIR, (2) REPLACEMENT OR (3) REFUND

(IF REPAIR OR REPLACEMENT IS IMPRACTICAL) OF MEDIA NOT MEETING SONICWALL’S “LIMITED WAR-

RANTY’’ WHICH IS RETURNED TO SONICWALL ACCORDING TO THE CLAIM PROCEDURE BE LOW. IN NO EVENT

WILL SONICWALL BE LIABLE FOR ANY LOST PROFITS, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR

ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH

PRODUCT EVEN IF SONICWALL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO

NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU (LICENSEE).

WARRANTY CLAIM PROCEDURE

Any claim under this Limited Warranty must be submitted before the end of the warranty period to SonicWALL

at the address listed below. SonicWALL will use reasonable commercial efforts to repair, replace or refund

within thirty (30) days of receipt of the media.

THIS WARRANTY GIVES YOU (LICENSEE) SPECIFIC LE GAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS

WHICH VARY FROM STATE TO STATE.

SonicWALL, Inc. 1160 Bordeaux Drive, Sunnyvale, California 94089, 408-745-9600

MISCELLANEOUS

This SLA represents the entire agreement concerning the subject matter hereof between the parties and

supercedes all prior agreements and representations between them. It may be amended only in writing ex-

ecuted by both parties. This SLA shall be governed by and construed under the laws of the State of California

as if entirely performed within the State and without regard for conflicts of laws. Should any term of this SLA

be declared void or unenforceable by any court of competent jurisdiction, such declaration shall have no effect

on the remaining terms hereof. The failure of either party to enforce any rights granted hereunder or to take

action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party

as to subsequent enforcement of rights or subsequent actions in the event of future breaches.

TERMINATION

This SLA is effective upon your opening of the sealed package(s), installing or otherwise using the SOFTWARE

PRODUCT, and shall continue until terminated. Without prejudice to any other rights, SonicWALL may termi-

nate this SLA if you fail to comply with the terms and conditions of this SLA. In such event, you agree to return

or destroy the SOFTWARE PRODUCT (including all related documents and components items as defined above)

and any and all copies of same.

Manufacturer is SonicWALL, Inc. with headquarters located at 1160 Bordeaux Drive, Sunnyvale, CA 94089-1209,

USA.

Page 5

1 INTRODUCTION

Monitoring critical network events and activity, such as secu-

rity threats, inappropriate Web use, and bandwidth levels, is

an essential component of network security. SonicWALL

ViewPoint compliments SonicWALL's Internet security offer-

ings by providing detailed and comprehensive reports of

network activity.

SonicWALL ViewPoint is a software application that creates

dynamic, Web-based network reports. SonicWALL ViewPoint

generates both real-time and historical reports to offer a com-

plete view of all activity through your SonicWALL Internet

security appliance. With SonicWALL ViewPoint, you are able

to monitor network access, enhance security and anticipate

future bandwidth needs.

SonicWALL ViewPoint:

•Displays bandwidth use by IP address and service

•Identifies inappropriate Web use

•Provides detailed reports of attacks

•Collects and aggregates system and network errors

•Shows VPN events and problems

•Presents visitor traffic to your Web site

SonicWALL ViewPoint software may be installed on a server

running Windows 2000 or NT located on the SonicWALL's

LAN. SonicWALL ViewPoint 1.1 is available as a standard fea-

ture for the SonicWALL PRO-VX and the SonicWALL GX and

an optional upgrade for the SonicWALL PRO.

Page 6 SonicWALL ViewPoint

2 GETTING STARTED

SonicWALL ViewPoint is a software reporting solution that

may be installed on any computer on the SonicWALL's LAN.

The computer used to host the reporting software will be

referred to as the “ViewPoint Server.”

System Requirements

The following is a list of the minimum requirements for

the ViewPoint Server:

• Microsoft Windows 2000 or NT 4.0 Service Pack 4 or greater

• 500 MHz Processor

• 512 MB available disk space

• 256 MB memory

• Internet Explorer 4.0 or later or

Netscape Navigator 4.0 or greater

Note: More disk space may be required for large networks.

Network Configuration for ViewPoint

The following diagram illustrates the network configura-

tion for SonicWALL ViewPoint:

The SonicWALL ViewPoint Server may be any computer or

server located on the SonicWALL's LAN running Windows

2000 or Windows NT 4.0 SP 4 or greater and meeting the

minimum system requirements.

LAN Network

Segment

SonicW

ALL

Syslog

ViewPoint

iewPoint

Ser

ver

Note: The ViewPoint Server must have a static, permanent

IP address.

Page 7

3 REGISTERING VIEWPOINT

The following instructions describe the procedure to register

and activate the ViewPoint Upgrade for the SonicWALL PRO.

Registering the ViewPoint Upgrade is not required for the

SonicWALL PRO-VX or SonicWALL GX.

From a Web browser, go to the SonicWALL registration site at

http://www.mysonicwall.com and enter your User Name and

Password to login. If you do not have a mysonicwall.com

user account, you will need to create one.

To register your SonicWALL Internet security appliance:

1. Select the My Products option on the menu at the top

of the browser window. The SonicWALL Product Regis-

tration page will be displayed.

2. In the "Add New Product" section, enter the Serial Num-

ber of your SonicWALL.

3. Enter a Friendly Name that you will use to identify your

SonicWALL.

4. Click the Register button.

To activate your ViewPoint Upgrade:

1. Return to the home page by selecting My SonicWALL.

2. Select the friendly name that you created for your

SonicWALL to display the registration information. A win-

dow similar to the following will be displayed.

Page 8 SonicWALL ViewPoint

3. In the "My SonicWALL Service Management" window,

select the Activate button displayed next to the

ViewPoint service. An "Activate Service" window will be

displayed.

4. Enter the ViewPoint Activation Key displayed on the back

of this manual in the Activation Key field.

5. Click the Submit button.

Once the Activation Key has been registered, a ViewPoint Li-

cense Key will be displayed. Record this activation key carefully

or copy the License Key to your Windows Clipboard.

1. Log into SonicWALL Web Management Interface.

2. Click the Log button on the left side of the browser win-

dow and then click the ViewPoint tab at the top of the

window. The ViewPoint Upgrade window will be displayed.

3. Enter the ViewPoint License Key displayed on the

mysonicwall.com registration site into the Enter upgrade

key field in the SonicWALL PRO.

4. Click the Update button and then restart the SonicWALL

for the change to take effect.

Page 9

4 UPDATING SONICWALL FIRMWARE

You must upgrade the SonicWALL firmware to version

6.1.0.0 to support ViewPoint. You may skip this section if

you are using firmware version 6.1.0.0 or greater.

1. From a Web browser, go to http://www.sonicwall.com

and navigate to the Download Center to download the

latest version of SonicWALL firmware to your local disk.

2. Login to your SonicWALL Internet security appliance.

3. Click the Tools button on the left side of the browser

window and then click the Firmware tab at the top of

the window. A window similar to the following will be

displayed.

Note: You must register your SonicWALL Internet se-

curity appliance at http://www.mysonicwall.com before

you may upgrade firmware.

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