Siemens NHS Audiology Manual de usuario

Audiology - Hearing Care

Torbay and Sout Devon

Information about your new earing aid

Appointments

and Repairs

We hope that you are happy with your new hearing aid.

However, should you experience any problems, for

example, if you are not hearing clearly or if your

earmould is not comfortable, then please feel free to

arrange an appointment to see an Audiologist. Before

you do so however, check the list of common problems

(see Advice and Common Problems which you will find

later in this booklet). Once you have had your hearing

aid fitted, we will contact you every three years for a

reassessment. If you feel your hearing has deteriorated

before this time please ring and speak to the Audiology

Department.

The plastic tubing in your hearing aid will eventually

wear out. When this happens you will not hear so clearly

with your hearing aid. This will need changing

approximately every 6 months.This can be done by an

Audiologist. Depending on what type of earpiece you

have you might be able to do this yourself. Please ask

an Audiologist if you are interested in learning how to

do this.

We hope that you are happy with your new hearing aid. How-

ever, should you experience any problems, for example, if

you are not hearing clearly or if your ear mould is not com-

fortable, then please feel free to arrange an appointment to

see an Audiologist. Before you do so however, check the list

of common problems (see Advice and Common Problems

which you will find later in this booklet). Once you have had

your hearing aid issued, a hearing test is generally recom-

mended every 3 years. However if you are managing with

your hearing aid you can leave this longer.

The plastic tubing in your hearing aid will eventually wear out.

When this happens you will not hear so clearly with your

hearing aid. This will need changing approximately every

6 months. This can be done by an Audiologist. Depending

on what type of earpiece you have you might be able to do

this yourself. Please ask an Audiologist if you are interested

in learning how to do this.

Making t e

most of your

earing aid

Getting used to your hearing aid

When you first start wearing a hearing aid you may find

that you are very aware of everyday background sounds

that you have not been used to hearing, like kettles

boiling, toilets flushing etc. You may find that these

noises are distracting and make it difficult for you to

focus on what you want to hear, this is quite normal.

As you gradually become accustomed to these sounds,

your brain will learn to filter them out, so that you

become less aware of them over time.

Build up the use of your hearing aid gradually. It can take time to get

used to it and the more you persevere with it, the more you will

benefit. Start by wearing the hearing aid for a couple of hours a day

and gradually increase this. Everyone is different, so do this at a

rate that you are comfortable with. Start off in a quiet place and

when you feel ready, try wearing it in more noisy places. The

important thing to remember is to persevere. Try to give yourself at

least 6-8 weeks to become used to the hearing aid. If at this point

you are not happy with it then please arrange an appointment to see

an Audiologist.

It is very common that your own voice may sound slightly different

to what you are used to hearing, this is because you have been

used to hearing your own voice with a hearing loss. When the aid is

initially fitted the sound of your own voice can sound a little strange

as it is now being amplified. Your own voice may appear a little

quieter to others.

Hearing tactics

Do not have unrealistic expectations of your hearing aid. It will not

restore your hearing to normal, but hopefully it will help you to hear

some of the sounds that you have been missing out on. Please

remember that in noisy places it will always be more difficult to hear

even when you are wearing a hearing aid a nd that no hearing aid

will completely eliminate background noise.

Make the most of visual information by watching people’s mouths,

you will probably find that you are already lip-reading to a certain

extent without realising it. You should hear much better if the person

you are speaking to is facing you and sitting in the light. Reduce any

unnecessary background noise, such as the TV/radio. Do not be

embarrassed to ask people to repeat themselves if you have not

heard what they have said.

Turning on/off & c anging t e battery

Turning ON/OFF

Tu ning the

hea ing aid ON

•close the battery

compartment

Tu ning the

hea ing aid OFF

•open the battery

compartment

(Battery door

located on

underside of

hearing aid)

You may have an alternative

ON/OFF on your hearing aid.

Ask your Audiologist for

further details:

Rocker

Switch

Push

Button

Remote

Control

C anging t e battery

Open the battery

compartment.

Remove coloured sticker

from new battery, place

battery in drawer with +

symbol on battery + side up.

(You should only remove the

protective sticker when you

actually use the battery).

Close battery door.

You batte y size is:

312 13 675

Speake phone

You may prefer to use a telephone with speakerphone. This allows

you to press a button and listen to the conversation through a

speaker on the telephone, without having to lift the receiver. This

can be particularly beneficial if you have two hearing aids.

Volume cont ol

Many telephones now have an adjustable volume control. Whilst

this can be helpful, often the problem lies with clarity and not

volume. Therefore it is still important to use your hearing aid(s)

even if your telephone has additional volume control.

Mobile Phones

Hearing aids can be used just as easily with mobile telephones.

Hold the receiver to your hearing aid and not to your ear. Most

hearing aids are compatible with some form of external

Bluetooth device. If you have Siemens hearing aids they are likely

to be compatible with the miniTek.

™

The miniTek wirelessly connects the hearing aids to the

television, mobile phone, Bluetooth®land line telephones, iPods,

MP3 players, radios and all other audio devices. To find out more

about miniTek ask your Audiologist or go to:

www.bestsound-technology.co.uk

miniTek is available to purchase. Please ask your audiologist

for more information about how you can obtain this device.

Loops and P ones

The Bluetooth word mark and logos are owned bythe Bluetooth SIG, Inc.

and any use of such marksby Sivantos GmbH is under license.

Volume control

Many telephones now have an adjustable volume control. Whilst this

can be helpful, often the problem lies with clarity and not volume.

Therefore it is still important to use your hearing aid (s) even if your

telephone had additional volume control.

Controlling your phone using an app

Some hearing aids can be controlled by an app that can be down-

loaded to most phones and tablets. If you would like more informa-

tion about this, please speak to the Audiologist.

Mobile Phones

Hearing aids can be used just as easily with mobile telephones.

Hold the receiver to your hearing aid and not to your ear. Most hear-

ing aids are compatible with some form of external Bluetooth device.

If you have Siemens hearing aids they are likely to be compatible

with the miniTek.

The miniTek wirelessly connects the hearing aids to the television,

mobile phone, Bluetooth land line telephones, iPods, MP3 players,

radios and all other audio devices. To find out more about miniTek

ask your Audiologist or go to:

www.bestsound-technology.co.uk

miniTek is available to purchase. Please ask your audiologist

for more information about how you can obtain this device.

•The telecoil loop system is

compatible with most NHS

hearing aids. It is available in most

public buildings, e.g. banks, building

societies, post offices, theatres,

cinemas and places of worship.

•Anywhere you see the following

symbol, you can use the loop

system on your hearing aid:

•This system allows the hearing aid

user to hear sound directly from

the source. The sound source/

person talking is picked up by a

microphone, this signal is

amplified and transmitted

through a loop of wire around a

given area (bank window, desk,

room etc). When the hearing aid is

turned onto the loop the signal is

received by the hearing aid.

T e Telecoil Loop System (‘T’)

The loop system has been tu ned ON OFF on you hea ing aid.

•The loop is controlled through the programme button on the aid.

Simply press the button to select your loop programme. If your

hearing aid is set to work with the loop system your Audiologist

will let you know how many beeps you will hear when it is

activated. You will then be able to use the loop system. When

you have finished using the loop system, push the button once

until it beeps again. You should now be back on programme 1.

•If you are unable to hear any sound when trying to use the loop

system in a public building please ask a member of staff to check

that their loop is turned on and working. If their system is

working correctly and you are still unable to hear, please attend

one of our repair clinics for an audiologist to check the hearing

aid for you.

Please note:

• Do not use the loop programme on your hearing aid at

home unless your television or telephone have been

installed with a loop system. Ask your Audiologist about

equipment, such as specialist phones or a loop for your

home.

Using t e loop system wit your digital NHS earing aids

Some practical day-to-day situations may require just a small

adjustment now that you are wearing hearing aids. Using the

telephone is an example of this as the sound needs to pass

through the hearing aid for you to be able to hear it. There are

various ways to improve hearing on the telephone depending on

the features available on the particular telephone model.

Using the telephone handset

•Leave your hearing aid in your

ear and working normally.

•Put the telephone receiver to the

hearing aid towards the top of

your ear as shown in the picture

bottom right.

•This will make the voice of the

person calling louder for you.

Using t e telep one wit your digital NHS earing aids

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