Sharp E-Copy ShareScan Manual

Part Number: 73-00013 (5/2005)

eCopy ShareScan®OP

Version 3.0

Installation and Setup Guide

for Send to eCopy (for Sharp)

Licensing, Copyright, and Trademark Information

The information in this document is subject to change and does not represent a commitment on

the part of eCopy, Inc. The software described in this document is furnished under a license

agreement. The software may be used or copied only in accordance with the terms of the

agreement. It is against the law to copy the software on any medium except as specified in the

license agreement. No part of this document may be reproduced, transmitted in any form or by

any means, electronic or mechanical, including photocopying, recording, or information storage

and retrieval systems, or translated into any language for any purpose other than the purchaser’s

personal use, without the written permission of eCopy, Inc.

eCopy, the eCopy logo, eCopyFax, the Simplify logo, the MailRoom logo, eCopy ShareScan, eCopy

ShareScan OP, eCopy ScanStation, eCopy Desktop, eCopy Quick Connect, eCopy Xpert

Compression, UniDoc, SpeedFax, eCopy ScanStand, and SpeedPrint are trademarks of eCopy, Inc.

Simplify, MailRoom, and ShareScan are registered trademarks of eCopy, Inc. Touchstone

Technology is a registered trademark of Touchstone Technology, Inc.

Captaris and RightFax are trademarks of Captaris, Inc.

Interwoven and iManage are trademarks of Interwoven, Inc.

Intel and Pentium are registered trademarks of Intel Corporation.

Lotus, Lotus Notes, and Lotus Domino are trademarks and or registered trademarks of Lotus

Development Corporation and/or IBM Corporation in the United States, other countries or both.

Microsoft, Windows, Windows NT, Outlook, and MS-DOS are registered trademarks, and

Windows Server is a trademark, of Microsoft Corporation in the USA and in other countries.

All other terms and products are trademarks or registered trademarks of their respective owners

and are hereby acknowledged.

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Obtaining technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

US/North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Outside North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

ShareScan OP overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installation Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Network environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Novell support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installing the UPDD driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing the UPDD driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Configuring the touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Installing eCopy ShareScan OP . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Installing eCopy ShareScan OP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Licensing and configuring ScanStation OP . . . . . . . . . . . . . . . . . 19

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Licensing the scanning device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Configuring a connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Enabling a connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Running the ScanStation client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

iv |Table of Contents

Setting up Sharp MFP devices to use with Send to eCopy . . . . . 27

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Creating a network shared folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Creating an FTP folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Supported scan settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Creating a profile that uses a network folder (SMB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Creating a profile that uses an FTP folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring Send to eCopy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Sending to the scan destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using Send to eCopy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

eCopy ShareScan OP Installation and Setup Guide |1

Introduction

About this guide

This guide is intended for administrators responsible for installing eCopy ShareScan® OP. It

provides an overview of ShareScan OP and describes system requirements and installation

procedures.

Further information

The ShareScan OP documentation set consists of the following documents:

■eCopy ScanStand™ Assembly Instructions: Provides information about assembling the

ScanStand that is used with eCopy ScanStation.

■ShareScan OP Installation and Setup Guide: Provides information about important network

prerequisites and guides you through the initial installation and setup process.

■ShareScan OP Configuration Guide: Provides information about licensing scanning devices,

configuring general system properties, and configuring core connectors provided by eCopy,

Inc.

■ShareScan OP Help: The Help files contain the same information that is in the configuration

guide.

To get Help about eCopy ShareScan OP Administration from the ShareScan OP

Administration Console, click Help > Help Topics. On the Contents tab, double-click

ShareScan OP Administration Console. When the Services Manager is selected, you can

also click the Help button on the console toolbar.

To get Help on a connector, right-click the connector in the console tree and then click

Connector Help. You can also click the Help button on the toolbar.

2 |Introduction

Obtaining technical support

Technical support is available to registered users from eCopy during the warranty period or for the

duration of your software support and maintenance agreement. Contact your supplier for details.

When calling eCopy Technical Support, please be at your computer with your system powered on

and be prepared to provide the technical support representative with the following information:

US/North America

Technical Support hours are Monday through Friday, 6:00 A.M. to 5:30 P.M. EST.

Phone: +1 (603) 881-4450 (select option 8)

E-mail: support@ecopy.com

Outside North America

Please contact your local dealer or national sales organization.

Item Description

eCopy serial number

and product key

These numbers are printed together on stickers. Depending on your eCopy

product, you may find these numbers in one of the following locations: the

back of the eCopy software CD case, the eCopy ScanStation PC, the bottom

of the eCopy software packaging box, the shipping box, and the inside

packaging box.

eCopy software

version

The version of the eCopy software you are using. For example, on Windows

XP, you can find this information by clicking Help > About (in eCopy

Desktop or eCopy ShareScan OP Administration) or by clicking the About

tab (in eCopy ShareScan Administration). Examples: Version 1.1.0.4, Version

8.5 (Build 0.7)

Operating system

and network

The version of the operating system that the eCopy software is running on,

along with any network information that you can provide.

Third-party products A list of third-party applications that are used in conjunction with eCopy

products, such as Microsoft® Exchange, Microsoft Outlook®, Lotus Notes,

Captaris™ RightFax™, Interwoven™ iManage™, and Lotus® Domino.Doc.

Problem description A detailed description of the problem, the steps needed to reproduce it, and

the exact wording of any error messages.

Contact information Dealer contact information as well as your contact information (for follow-

up). Please include name, e-mail address, and telephone number.

eCopy ShareScan OP Installation and Setup Guide |3

ShareScan OP overview

eCopy ShareScan OP (Open Platform) extends the capabilities of digital copiers and scanners. A

complete system includes the following components:

■A client.

■A PC running the ShareScan OP Services Manager and one or more connectors.

■An Administration Console.

The ShareScan OP client is installed on the ScanStation. It displays the user interface and handles

user input. All information, including the raw scanned image file, is passed back to the eCopy

ShareScan OP Services Manager for processing.

Connector

ShareScan OP

Services

Manager

ShareScan OP Client

Administration Console

Enterprise

applications

such as

e-mail and

fax

4 |Introduction

The ShareScan OP Services Manager and the connectors are installed on a network computer

running Microsoft® Windows® 2000 or Windows XP. (No special server hardware is required.) The

Services Manager handles requests from the client and processes the image file. It returns user

interface forms and thumbnail images to the client and creates the master image file according to

the selected options (file type, searchable text, encryption, etc.). The connectors provide

connectivity to various back-end applications, such as e-mail and fax servers. For example, the

Exchange connector enables users to scan documents and e-mail them using Microsoft Exchange.

The Administration Console is a Microsoft Management Console (MMC) snap-in that enables

system administrators to configure and administer ShareScan OP Services Managers, connectors,

services, and scanning devices.

Installation overview

Installing ShareScan OP on a ScanStation includes the following tasks:

■Installing the Universal Pointing Device Driver (UPDD), which is also called the touch screen

driver. You do not need to install this driver if you have an existing ScanStation on which the

driver was pre-loaded.

■Installing the ShareScan OP Services Manager, the Administration Console, and the client.

■Licensing and configuring the scanning device used with the ScanStation.

■Setting up your multifunctional product (MFP) device for use with the ScanStation OP Send to

eCopy feature.

eCopy ShareScan OP Installation and Setup Guide |5

Installation Environment

Overview

eCopy ShareScan OP is a client/server-based application. The ShareScan OP Services Manager on a

ScanStation supports a single digital copier or scanner.

Network environment

eCopy ShareScan OP runs on domain-based networks and in workgroup environments. In a

domain environment, static or dynamic IP addressing is supported. In a workgroup environment,

ShareScan OP Services Managers must have static IP addresses.

A ScanStation is networked to a scanning device. If the scanning device is not on the same network

segment as the ScanStation, there can be performance issues.

For information about Novell support, see "Novell support" on page 6.

6 |Installation Environment

Novell support

When Novell client software is installed on the computer that is running the ShareScan OP

Services Manager, some eCopy ShareScan OP connectors (Quick Connect, Scan to Desktop, and

LDAP/SMTP) can use a back-end Novell server for authentication and temporary file storage (of

scan inboxes).

To communicate with a Novell server, Novell client software must be installed on the Services

Manager PC. Although Windows includes the Microsoft Client for NetWare Networks, eCopy has

not tested ShareScan OP with this client software and cannot recommend it. You should install the

same NetWare client you are using on the rest of your networked PCs. eCopy strongly recommends

that you install the latest 32-bit Novell client.

Note: If you have a Novell network with multiple trees, you must set the Preferred tree field in the

Novell client configuration for the eCopy Inbox Agent and Scan to Desktop connector to

function properly.

ShareScan OP Services Manager

Novellclient Novell server

Other connectors Scan to Desktop

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Software de Sharp

Sharp

Sharp AR-NB2A Manual de usuario

Sharp

Sharp MX-5111N Manual de usuario

Sharp

Sharp XE-A507 Manual de usuario

Sharp

Sharp REACH Manual de usuario

Sharp

Sharp EL-9900 Manual de usuario

Sharp

Sharp eCopy ShareScan OP Manual de usuario

Sharp

Sharp VN-EZ1 Manual

Sharp

Sharp SL-5500 File Manager Guide Guía de instalación

Sharp

Sharp AR-NB2A Guía de configuración

Sharp

Sharp CE-LK1P Manual de usuario

Sharp

Sharp XE-A207 Manual de usuario

Sharp

Sharp PN-L702B Manual de usuario

Sharp

Sharp PixLab Guía de configuración

Sharp

Sharp MXUSX5 - Desk - PC Manual de usuario

Sharp

Sharp PN-V601 Manual de usuario

Sharp

Sharp VR-PK50E Manual de usuario

Sharp

Sharp AR-PB2 Manual de usuario

Sharp

Sharp On-line Manual Video Capture Instrucciones de montaje

Sharp

Sharp FO-NS2 Manual de usuario

Sharp

Sharp AR-NB2A Manual de usuario

Sharp

Sharp XG-P25X - Conference Series XGA LCD... Manual de usuario

Sharp

Sharp Qtopia Desktop Manual de usuario

Sharp

Sharp Display Manager Manual de usuario

Sharp

Sharp CE-LK2 Manual de usuario

Manuales populares de Software de otras marcas

COMPRO

COMPRO COMPROFM Manual de usuario

Muratec

Muratec OFFICEBRIDGE ONLINE Manual de usuario

Oracle

Oracle Contact Center Anywhere 8.1 Manual de usuario

Adobe

Adobe 65007312 - Photoshop Lightroom Manual

Avaya

Avaya NULL One-X for RIM Blackberry Manual de usuario

HP ProLiant BL420c Manual de usuario

PS Audio

PS Audio PowerPlay Manual del propietario

Brady

Brady LOCKOUT PRO 3.0 Manual de servicio

Avaya

Avaya Interaction Center Manual de usuario

Texas Instruments

Texas Instruments TI-83 Plus Silver Edition Manual

Novell

Novell GROUPWISE 8 - INTERNET AGENT Manual de usuario

Oracle

Oracle Application 9i Manual de usuario

Acer

Acer RDM Manual de usuario

Canon

Canon Vixia HF21 Manual de usuario

Canon

Canon ZR950 Manual de usuario

Samsung

Samsung Auto Backup Manual de usuario

Polycom

Polycom Vortex EF2201 Instrucciones de instalación y funcionamiento

Brocade Communications Systems

Brocade Communications Systems Brocade 8/12c Manual de usuario

Sharp e-Copy ShareScan Manual

Manuales populares de Software de otras marcas