UNIT TROUBLESHOOTING
Possible Problems:
• Pump dispenses little or no product.
• Portion control is not consistent.
Possible Solutions:
• Clean pump.
• Ensure product pouch is not empty.
• Ensure product pouch is installed correctly.
• Ensure roller is properly installed on lever.
• Ensure ap inside pump dome and pinch valve
are properly positioned when assembling pump.
• Ensure pump is installed into retaining slot on
inside front wall of unit.
BEFORE FIRST USE AND AFTER USE DAILY,
DISASSEMBLE AND CLEAN PUMP AND UNIT.
STAINLESS STEEL PARTS CAN CORRODE.
IT IS IMPORTANT TO CLEAN, RINSE, SANITIZE,
AND DRY THESE PARTS DAILY AND PROPERLY.
FAILURE TO COMPLY WITH ANY OF THESE
INSTRUCTIONS MAY VOID UNIT WARRANTY.
1 SEE UNIT TAKE DOWN.
2 WASH ALL PARTS WITH DISHWASHING
DETERGENT AND HOT WATER DAILY. RINSE
THOROUGHLY AND DRY WITH A CLEAN SOFT
CLOTH.
• A general purpose, nonabrasive cleaner may be
used on hard to remove food deposits.
• A mildly abrasive NYLON or brass brush may be
used to remove any stubborn food or mineral
deposits on interior surfaces of unit.
• Do not use abrasive cleansers, scrapers, steel
pads, steel wool, or other cleaning tools that can
scratch surfaces.
• Do not use cleansing agents with high
concentrations of acid, alkaline or chlorine.
These agents can corrode stainless steel and
plastic.
• Fully rinsing all parts can help prevent corrosion.
• Various elements and minerals, such as chlorides
in tap water, can accumulate on stainless steel
parts and create corrosion.
• To prevent corrosion on any stainless steel parts,
it is important to fully dry with a clean soft cloth
regularly.
3 WIPE EXTERNAL SURFACES OF UNIT DAILY WITH
A CLEAN DAMP CLOTH. DRY WITH A CLEAN
SOFT CLOTH.
• A nontoxic glass cleaner may be used for cleaning
any stainless steel parts and lid.
4 SANITIZE ALL PARTS FOLLOWING LOCAL
SANITIZATION REQUIREMENTS. ALL PARTS IN
CONTACT WITH FOOD MUST BE SANITIZED.
• Allow parts to fully air dry after sanitization.
8
NEED HELP?
Please be prepared with your Model, P/N and
Series located on the lid or base of the unit.
Example:
Chat with us!
262.628.5600 | 800.558.8722
Server Products Inc.
3601 Pleasant Hill Road
Richfield, WI 53076 USA
MODEL
XXXX
P/N
#####
SERIES
##X ##X
SERVER PRODUCTS
LIMITED WARRANTY
This Server product is backed by a two-year
limited warranty against defects in materials and
workmanship. See Server-Products.com for details.
GENERAL SERVICE,
REPAIR OR RETURNS
Before sending an item to Server Products, contact
Customer Care to request a Return Authorization
Number. The RA Number ensures proper processing
and a prompt turnaround. Repaired units are typically
shipped out within 48 hours of receipt.
Merchandise returned for credit will incur a 20%
restocking charge, must be less than 90 days old, and in
unused (new) condition. Electrical parts (thermostats,
heating elements, etc.) are not returnable.
Servicing Cord: Specic tools are required for safe and
proper power supply cord removal and installation.
Repairs should be done by an OEM representative or
qualied technician using a cord meeting code H05
RN-F requirements.
UNIT TROUBLESHOOTING
CLEANING UNIT
