SATO SX4M Manual de usuario

Operation Manual

SX4M

SX5M

TXPSX4

TXPSX5

www.satolabeling.com

Precautions

The following precautions will help to ensure that this machine will continue to

function correctly.

1. Try to avoid locations that have the following adverse conditions:

•Temperatures out of the specification

•Direct sunlight

•High humidity

•Shared power source

•Excessive vibration

•Dust/Gas

2. The cover should be cleaned by wiping with a dry cloth or a cloth slightly

dampened with a mild detergent solution. NEVER USE THINNER OR ANY

OTHER VOLATILE SOLVENT on the plastic covers.

3. DO NOT STORE the paper or ribbons where they might be exposed to direct

sunlight, high temperatures, high humidity, dust, or gas.

4. Ensure the printer is operated on a level surface.

5. Any data stored in the memory of the printer could be lost during a printer

fault.

6. Try to avoid using this equipment on the same power supply as high voltage

equipment or equipment likely to cause mains interference.

7. Unplug the machine whenever you are working inside it or cleaning it.

8. Keep your work environment static free.

9. Do not place heavy objects on top of the machines, as these items may

become unbalanced and fall causing injury.

10.Do not block the ventilation slits of the machines, as this will cause heat to

build up inside the machines and may cause fire.

11.Do not lean against the machine. It may fall on you and could cause injury.

12.Care must be taken not to injure yourself with the printer paper cutter.

13.Unplug the machine when it is not used for a long period of time.

1. Product overview

1.1 Thank You

Thank you for purchasing the SATO Labeling Solutions

America, Inc. model SX Printer. This owner’s manual will

cover the steps necessary to operate the machine. This

owner’s manual should be read completely before operating

the printer to help minimize failures of the machine. If you

have any questions about the operation of the machine

consult this manual. If you have any questions about the

printer that are not in the manual please contact SATO

Labeling Solutions America, Inc. Technical Support at 800-

888-7425.

1.2 Features

•The print head block can be raised for easy ribbon, label or tag loading.

•Many different kinds of materials can be used in the machine from plastic tags

to adhesive labels.

•An optional interface board will allow advanced features like remote

maintenance and print servers.

•Superior Print quality and speed, the resolution of 203 dots per inch will

provide clarity on the media. The print speed of up to ten inches per second

will help you save time.

1.3 Unpacking the printer

•Check for damage or scratches on the printer

•Keep the cartons and materials used in packaging the printer for future

service to the printer.

1.4 Accessories

When unpacking the printer, make sure that the box

contains the following materials:

•Power cord.

•Parallel Cable

•Front extension plate

•Fan filter and filter plate.

2. Printer Setup

2.1 Guidelines

To provide the best operating conditions and the safety of the operator follow these

guidelines:

•Make sure that the printer is set on a flat stable surface in an environment

that is free of dust.

•Make sure the work area is free of static.

•Turn the printer off and unplug it before servicing the machine.

•Store the ribbon and labels in a clean area.

•Clean the print head and other parts in the printer every time you change

labels.

•Be careful when cleaning the print head. There are sensitive electronics on

the head that should not be scratched.

•Use only denatured or hardware store grade alcohol. Standard rubbing alcohol

contains mostly water and should not be used.

2.2 Setup Process

1. Unpack the Printer and accessories from the box.

2. Review the printer setup section (section 2.1).

3. Install the fan filter and filter screen.

4. The host computer must have a free LPT or COM port.

5. Make sure the printer is plugged in.

6. Load the ribbon in the machine.

7. Load the tag/labels into the machine.

8. Adjust the feed gap sensor per media.

9. Turn the power ON.

10.Install the printer drivers.

2.3 Installation of Fan Filter

The fan filter consists of two parts.

1. The filter

2. The filter cover

Install the filter inside the filter cover. Then press the cover and filter into the two

holes in the case near the fan.

2.4 Cable Connection

The following cables will be needed for installation:

•1 serial cable if the printer only has a serial RS232

connector.

•1 parallel cable to connect to the computer’s printer

port.

•1 RJ45 cable is needed if the optional LAN board is

installed.

•1 USB cable is needed if using a USB port.

•1 power cord.

2.5 Connecting the power cord

•Make sure the printer is in the OFF position.

•Connect the power cord to the printer.

•Plug the other end of the power cord into a grounded outlet.

2.6 Turning the printer ON and OFF

•To turn on the printer, press the switch on the back side of the printer above

the power cord.

•Make sure the front display reads ONLINE and the green power LED is on.

•To turn off the printer just press the switch in the opposite direction.

2.7 Loading the Media

Warning!

•Do not let any loose clothing or other objects fall in the

printer when printing as they can become tangled up

and cause injury or damage to the printer.

•The print head can become very hot after use. Use

caution when working with it or loading labels.

•When engaging the print head be careful not to lock

clothing or loose objects in it.

Notes:

•When the print head lever is set in the up position the print head is up.

•The print head must be locked down to allow printing.

There are two levels that the print head lever can be set to. This

allows for the adjustment of the print quality.

The following section will describe how to load the media into

the printer.

1. Release the print head.

2. Raise the print head block.

3. Slide the media onto the roll in the back of the machine.

4. Pass the media under the print head block.

5. Align the labels with the print head.

6. If you are using notched tags they should be moved over to the left of the

printer.

7. Adjust the label guides to hold the label in place.

8. Make sure that the label roll is lined up with the labels that are under the

print head.

9. Lock down the print head.

10.Adjust the feed gap sensor.

2.8 Loading the Ink Ribbon

1. Make sure that the ribbon stoppers are properly installed

and pushed back to the back of the spool.

2. Hold the new ribbon roll in your right hand and hold the

take up roll in your left hand.

3. Place the new ribbon roll on the back ribbon spool.

4. Slide the ribbon under the print head block ONLY.

5. Place the take-up roll on to the front ribbon spool.

6. Roll up the slack so that the ribbon is tight and free of wrinkles.

2.9 Sensor Calibration and Alignment

The feed gap sensor must be calibrated to the backing paper of

the adhesive labels. The reflective black mark sensor must be

calibrated to the darkest color of tag material on hand. The

sensors must also be aligned according to the example below.

The machine comes factory calibrated for both materials.

Make sure that the correct sensor is being used. When using notched material the

reflective black mark sensor (indicated by the arrow that is bouncing off the line)

should be used. When using adhesive backed labels the feed gap sensor (indicated

by the arrow that is passing through the line) should be used.

Make sure that when printing on notched material you change the sensor to black

mark per software setting. If the machine reads “paper jam” or “no paper”

continuously the machine might need calibration.

To calibrate the feed gap or black mark sensor perform the following steps:

1. Turn the printer OFF.

2. Hold down FEED and PAUSE and turn the machine on.

3. The printer will read (1)DIAG.

4. Press the RESTART key until (5)SENSOR ADJ appears.

5. Press PAUSE and [H] and [A] will appear.

6. Press PAUSE and [S] will appear.

7. Press Pause and [REFLECT] will appear.

This is the sensor setting for the reflective black mark sensor:

Slide the notched tags under the sensor and hold down the

RESTART key until an asterisk (*) appears. The voltage should

read between 4.5 and 4.7. Then press PAUSE and [TRANS] will

appear. If only calibrating the black mark sensor you can shut

the machine off and turn it back on to get ready to print.

8. Press PAUSE and [TRANS] will appear.

This is the sensor setting for the feed gap sensor: Take about

10 inches of labels and take all of the labels off of the backing

paper. Slide the backing paper under the sensor. Press and

hold the RESTART key until an asterisk (*) appears. The

voltage should read between 4.5 and 4.7. Then press PAUSE

and [PE] will appear. If you are calibrating the feed gap sensor

only you can skip step 7.

For the sensor alignment the sensor must be placed according to the picture

depending on what kind of media is being used.

2.10 Test Printing

A test print should be performed to ensure that the printer is operating correctly.

1. Use label stock for best results (test print may be performed on tags

but may not be as clear).

2. Turn the printer off.

3. Hold down the FEED and PAUSE key and turn the machine on, (1)DIAG

will appear.

4. Press the FEED key until (4)TEST PRINT appears.

5. Press the PAUSE key and PRINT CONDITION will appear.

6. Press PAUSE and ISSUE COUNT will appear.

7. Press the FEED or RESTART key until the desired quantity is selected.

8. Press PAUSE and PRINT SPEED will appear (leave this setting as is).

9. Press PAUSE and SENSOR TRANS will appear (leave this setting as is

unless you are test printing on plastic tags then set it to REFLECT by

pressing RESTART).

10.Press PAUSE and PRT TYPE TRANSFER will appear (leave this setting

as is).

11.Press PAUSE and TYPE [S] NO CUT will appear (leave this setting as

is).

12.Press PAUSE and LABEL LEN. 76mm will appear. Change this setting

according to the size of labels that are being printed by pressing the

FEED or RESTART keys.

13.Press PAUSE and PAPER FEED will appear.

14.Press PAUSE and the printer will present one blank label and display

(4) TEST PRINT.

15.Press PAUSE and the printer will display PRINT CONDITION.

16.Press RESTART until SLANT LINE (3 DOT) appears.

17.Press PAUSE and the requested number of labels will print out with a

slanted line pattern.

3. Online Mode

This section describes the operation of the printer when it is online.

3.1 Operation panel

The LCD display shows the status of the printer. There are also indicator lights

under the display. The printer under normal conditions will read ONLINE.

1. When the printer has an error the ERROR light will light up.

2. When the error occurs there will also be a message on the LCD panel.

3. To clear the error you can turn off the machine and turn it back on, or you

can hold down the RESTART key until the display reads RESET and then press

PAUSE.

4. If the PAUSE key is pressed in the middle of printing, the display will read

PAUSE.

5. If the RESTART key is pressed, the printer will resume printing.

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