CAB XD4M/300 Manual de usuario

Made in Germany
Service Manual
XD4M
Label Printer

2 2
Family Type
XD4M XD4M/300
Edition: 03/2018 - Part No. 9008861
Copyright
This documentation as well as translation hereof are property of cab Produkttechnik GmbH & Co. KG.
The replication, conversion, duplication or divulgement of the whole manual or parts of it for other intentions than its original
intended purpose demand the previous written authorization by cab.
Trademark
Centronics®is a registered trademark of the Data Computer Corporation.
Microsoft®is a registered trademark of the Microsoft Corporation.
Windows 2000®, 2003®, XP®are registered trademarks of the Microsoft Corporation.
TrueTypeTM is a registered trademark of Apple Computer, Inc.
Editor
Regarding questions or comments please contact cab Produkttechnik GmbH & Co. KG.
Topicality
Due to the constant further development of our products discrepancies between documentation and product can occur.
Please check www.cab.de for the latest update.
Terms and conditions
Deliveries and performances are effected under the General conditions of sale of cab.
Service Manual
for the following products
Germany
cab Produkttechnik GmbH & Co KG
Karlsruhe
Phone +49 721 6626 0
www.cab.de
USA
cab Technology, Inc.
Chelmsford, MA
Phone +1 978 250 8321
www.cab.de/us
Taiwan
cab Technology Co., Ltd.
Taipei
Phone +886 (02) 8227 3966
www.cab.de/tw
China
cab (Shanghai) Trading Co., Ltd.
Guangzhou
Phone +86 (020) 2831 7358
www.cab.de/cn
France
cab Technologies S.à.r.l.
Niedermodern
Phone +33 388 722501
www.cab.de/fr
Mexico
cab Technology, Inc.
Juárez
Phone +52 656 682 4301
www.cab.de/es
China
cab (Shanghai) Trading Co., Ltd.
Shanghai
Phone +86 (021) 6236 3161
www.cab.de/cn
South Africa
cab Technology (Pty) Ltd.
Randburg
Phone +27 11 886 3580
www.cab.de/za

3
Contents
1 Important Information............................................................................................................................4
1.1 Instructions...............................................................................................................................................4
1.2 General Safety Instructions......................................................................................................................4
1.3 Protective Devices ...................................................................................................................................5
1.4 Handling Electricity ..................................................................................................................................5
1.5 Procedure in Case of Accidents ..............................................................................................................5
2 Cleaning..................................................................................................................................................6
2.1 Cleaning by Operator...............................................................................................................................6
2.2 Cleaning the Label Sensor.......................................................................................................................6
3 Replacing Assembly Units.................................................................................................................... 7
3.1 Tools.........................................................................................................................................................7
3.2 Removing and installing the rear cover....................................................................................................7
3.3 Replace the printhead..............................................................................................................................8
3.4 Replacing the Print Roller ......................................................................................................................10
3.5 Replacing the Slipping Clutches .............................................................................................................11
3.6 Replacing the Label Sensor...................................................................................................................13
3.7 Replacing Guides and Spindle...............................................................................................................14
3.8 Replacing the PCB CPU........................................................................................................................16
3.9 Replacing the Power Supply Unit...........................................................................................................17
4 Adjustments .........................................................................................................................................18
4.1 Measuring and Adjusting the Winding Torques......................................................................................18
4.1.1 Measuring the Winding Torques.......................................................................................................18
4.1.2 Adjusting the Winding Torques.........................................................................................................20
4.2 Adjusting the Printing Mechanism..........................................................................................................21
4.2.1 Preparing the Printer for Adjustment................................................................................................21
4.2.2 Adjusting the Printhead Position.......................................................................................................22
4.2.3 Adjusting the Printhead Pressure.....................................................................................................23
4.2.4 Adjusting the Transfer Ribbon Feed Path.........................................................................................24
4.2.5 Final Test..........................................................................................................................................24
4.3 Adjusting the Belt Tension......................................................................................................................25
4.4 Adjusting the Head Switch.....................................................................................................................26
5 Troubleshooting and Error Treatment................................................................................................ 27
5.1 Failure of Device Functions....................................................................................................................27
5.2 Hardware Faults.....................................................................................................................................28
6 Block Diagram......................................................................................................................................29
7 Layout Diagram PCB CPU...................................................................................................................31
8 Index......................................................................................................................................................33

4 4
1.1 Instructions
Important information and instructions in this documentation are designated as follows:
Danger!
Draws your attention to an exceptionally grave, impending danger to your health or life.
!
Warning!
Indicates a hazardous situation that could lead to injuries or material damage.
!Attention!
Draws attention to possible dangers, material damage or loss of quality.
iNotice!
Gives you tips. They make a working sequence easier or draw attention to important working processes.
Environment!
Gives you tips on protecting the environment.
Handling instruction
Reference to section, position, illustration number or document.
Option (accessories, peripheral equipment, special ttings).
Zeit Information in the display.
1.2 General Safety Instructions
This service manual is intended for use by qualied service and maintenance personnel. For more operation and
conguration information, refer to the user or conguration manual.
Follow the general safety rules below:
• Keep the area around the device clean at all times!
• Work with safety in mind.
• Parts of device that are removed during the maintenance work must be put in a safe place.
• Avoid risks of tripping over.
Danger!
Danger to life and limb from increased current ow through metal parts in contact with the device.
Do not wear clothing with metal parts.
Do not wear jewelry.
!
Warning!
Items of clothing drawn into the device by moving parts can lead to injuries.
Do not wear any items of clothing which could get caught by moving parts.
1 Important Information

5
1 Important Information
1.3 Protective Devices
!
Warning!
There is a risk of injury if protective devices are missing or defective.
Replace all protective devices (covers, safety notices, grounding cables etc) after maintenance work
has been completed.
Replace parts that have become defective or unusable.
Wear protective goggles for:
• Knocking pins or similar parts in or out with a hammer.
• Using spring hooks.
• Inserting or removing springs, retaining rings or grip rings.
• Using solvents, cleansers or other chemicals.
1.4 Handling Electricity
The following work may only be done by trained and qualied electricians:
• Work on electrical components.
• Work on an open device still connected to the mains supply.
General precautions before starting maintenance work:
• Find out where the emergency and power switches are so that they can be quickly thrown in an emergency.
• Disconnect the current supply before carrying out the following work:
- Installing or removing power units.
- Working in the immediate vicinity of open power supply components.
- Mechanical check of power supply components.
- Modifying circuits in the device.
• Test the zero potential of the device parts.
1.5 Procedure in Case of Accidents
• Act calmly and with great care.
• Avoid danger to yourself.
• Switch off power.
• Request medical assistance.
• Give rst aid, if necessary.
iNotice!
The complete documentation is included in the scope of delivery on CD ROM, and can also currently be
found in the Internet.

6 6
2 Cleaning
2.1 Cleaning by Operator
The following cleaning work is described in the “Operator's Manual“:
• Cleaning the device
• Cleaning the printhead
• Cleaning the print roller
2.2 Cleaning the Label Sensor
342 31 5
69mm
Fig.1 Cleaning the label sensor
Danger!
Risk of death via electric shock!
Before opening the housing cover, disconnect the device from the mains supply and wait at lease one
minute until the power supply unit has discharged.
1. Remove media from the printer.
2. Remove the Allen key (1) from its retainer.
3. Remove the rear cover of the printer. 3.2 on page 7
4. Loosen screw (2) .
5. Unplug the cable (4) from the plug on the rear end of the label sensor (3).
6. Push the label sensor (3) so deep as possible into the guide prole toward the chassis.
7. Slide out the label sensor assembly (3) toward the back side cover.
8. Clean label sensor and sensor units (3) with brush or cotton swab soaked in pure alcohol.
9. Push label sensor (3) back toward the print head side of printer so you can see the hole in the label sensor over
the long hole in the prole (guide).
10.Connect the cable (4) to the label sensor (3).
11. Pull the label sensor (3) via knurled thumb screw (1) so far as possible toward cover side. This prevents the cable
(4) from being pinched when installing the rear cover.
12.Install the rear cover of the printer. 3.2 on page 7
13.Adjust label sensor (3) that the marker (5) has a distance of 69 mm to the chassis.
14.Tighten screw (2).
15.Insert the Allen key (1) into its retainer.

7
3 Replacing Assembly Units
3.1 Tools
Do not use any worn of damaged tools.
Only use tools and testing devices that are suitable for the task at hand.
cab special tools:
• Test collar for transfer ribbon winder (cab item number: 5534199)
• Label material 110x68 (cab item number: 5556478) for adjusting the print mechanics
Standard tools:
• Phillips-head screwdriver, size 1
• Allen key 1,5 mm, 2 mm
• Screw driver Torx, size TX 20
• Snap ring pliers ZGG 0
• Cylindrical dynamometer (spring scale), 0 - 10 N
• Jaw wrench 10 mm
• Calibrator
3.2 Removing and installing the rear cover
a c
b
2
1
1
d
Fig.2 Removing and installing the rear cover
Removing rear cover :
1. Open the front cover.
2. Loosen screws (1).
3. Close the front cover.
4. Move the rear cover (2) upside (a) at rst. Second move to the side like (b).
Mount rear cover :
1. Close the front cover.
2. Move the rear cover (2) from the side to the chassis (d) and move it down like (c).
In this movement the gaps of the rear cover (2) must be between the chassis an the screw heads
over the screws (1).
3. Open the front cover.
4. Tighten screws (1).

8 8
3 Replacing Assembly Units
3.3 Replace the printhead
The printhead of the label printer can be replaced without the need for ne adjustment. The printhead must be
replaced if worn.
12
3
4
6
7
4
6
5
1 Head plate
2 Plug connector
3 Plug connector
4 Screw
5 Print line
6 Pins
7 Printhead
Fig.3 Printhead components
!
Warning!
Printhead will be very hot on the print line after printing. Risk of burn. Before you remove the printhead,
wait ve minutes after switched off.
!Attention!
The printhead (7) is adjusted on a head plate (1) and precisely aligned at the factory. Do not loosen the
screws (4) under any circumstances.
!Attention!
The printhead can be damaged by static electricity discharges and impacts!
Set up printer on a grounded, conductive surface.
Ground your body, e.g. by wearing a grounded wristband.
Do not touch contacts on the plug connections (2, 3).
Do not touch printing line (5) with hard objects or your hands.

9
1
4
3
5
6
2
7
1 Screw
2 Printhead bracket
3 Allen key
4 Lever
5 Plug connector 1 printhead
6 Plug connector 2 printhead
7 Printhead
Fig.4 Printhead change
iNotice!
The printhead changing is described in follow for the upper printhead. This are the sam procedures for the
lower printhead, only mirrored.
Removing the printhead
1. Remove lever (4) counterclockwise to swing the printhead (7) from the print roller away.
2. Remove labels and transfer ribbon from the printer. Operator's Manual
3. Remove the allen key (3) from its retainer.
4. Lightly keep printhead mounting bracket (2) on the print roller with one nger and loosen screws (1) with the Allen
key.
5. Swivel printhead mounting bracket (2) upward
6. Remove printhead (7) from the printhead mounting bracket (2) if necessary.
7. Loosen both plug connections (5, 6) on the printhead (7).
Installing the printhead
1. Attach plug connectors (5,6).
2. Position the printhead (7) in such a way that the threaded holes of the printhead are centered into the slots
(Figure 3/6) of the printhead carriage.
3. Lightly keep printhead mounting bracket (2) on the print roller with one nger and check for correct positioning of
the printhead mounting bracket (2).
4. Screw in screw (1) with washer with the Allen key (3) and tighten it.
5. Reload labels and transfer ribbon. Operator's Manual
3 Replacing Assembly Units

10 10
3.4 Replacing the Print Roller
1
2
3
3
4
5
Dismount side plates
1. Turn lever (1) counterclockwise and/or Lever
(2) counterclockwise, to swing the printhead
from the print roller away.
2. Remove labels and transfer ribbon from the
printer.
Operator's Manual
3. Loosen screws (3) on plate (4 / 5) with Allen
key.
4. Remove the plate (4 / 5).
Fig.5 Removing the side plate
2
1
6 7 5 4 33
Removing and installing Rollers
1. Pull print roller (6) and/or (7) from the shafts
on the housing.
2. Clean shafts of the roller expanded view.
3. Slide print roller (6) and/or (7) onto their
respective shafts and turn slightly until the
hexagon of the shaft engages in the hexagon
socket of the print roller.
4. Set plate (4/5) in place and tighten screws (3)
with Allen key.
Fig.6 Removing and installing rollers
3 Replacing Assembly Units
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