Samsung DCS Manual de usuario

SAMSUNG

DCS GATEWAY

SINGLE LINE

TELEPHONE

USER GUIDE

DIGITAL COMMUNICATION GATEWAY SYSTEM

Publication Information

Samsung Telecoms reserves the right without

prior notice to revise information in this

publication for any reason.

Samsung Telecoms also reserves the right with-

out prior notice to make changes in design or

components of equipment as engineering and

manufacturing may warrant.

Disclaimer

Samsung Telecoms is not responsible for errors

or problems arising from customers not in-

stalling, programming or operating their Sam-

sung systems as described in this manual.

Samsung Telecoms (U.K.) Limited

may be reproduced in any form or by any means

– graphic, electronic or mechanical, including

recording, taping, photocopy or information

retrieval system – without express written

permission of the publisher of this material.

Part No.:16085 Version 2.0

EU Declaration ofConformity(RTTE)

SamsungElectronics Co.,Ltd.

259 Gongdan-Dong,Gumi-CityKyungbuk,Korea,730-030

(factoryname,address)

declareunderoursoleresponsibilitythat theproduct

DigitalTelephoneExchangemodel"DCSGateway"

towhichthisdeclarationrelates isinconformitywith

RTTEDirective 1999/5/EC(AnnexII )

LowVoltageDirective 73/23/EEC

EMC Directive 89/336/EEC:92/31/EEC

By applicationof thefollowingstandards

EN55022 ;1995 A1:1995 /A2:1997

EN50082-1;1992

EN61000-3-3;1995

EN60950 ;1992+A1:1993+A2:1993+A3:1995+A4:1997

CTR3/A1(CommissionDecision98/515/EC)

CTR4/A1(CommissionDecision98/520/EC)

CTR21/A1(CommissionDecision98/482/EC)

(Manufacturer)

SamsungElectronics Co., Ltd

259,Gongdan-Dong,Gumi-City

Kyungbuk,Korea,730-030

Sung-ChulHong/GeneralManager

................................................. .................................................................................

(place and date ofissue) (name andsignature ofauthorized person)

(Representative intheEU)

SamsungElectronics EuroQALab.

BlackbusheBusiness Park

SaxonyWay,Yateley,Hampshire

GU46 6GG, UKIn-Seop Lee /Manager

................................................. ...............................................................................

(place and date ofissue) (name andsignature ofauthorized person)

SC Hong

2000-07-03

IS Lee

2000-07-06

Intended Use

This analogue telephone is intended to be connected to a

analogue extension of a Samsung DCS telephone system. The

connection allows voice communication between the DCS

central processor unit and the telephone.

The telephone may be connected to the analogue extensions o

any other telephone system or the public telephone network,

but in this case the user instructions provided with the tele-

phone will not be valid.

DCS Gateway SLT User Guide

— i —

Contents

Things You Should Know ................................. 1

Recall / Hookflash Key..........................................1

System Access Codes ............................................1

Outside Calls ...................................................... 2

Making An Outside Call .......................................2

Answering An Outside Call ..................................2

Sending a Flash ..................................................... 2

Busy Line Queuing With Callback .......................2

Internal Calls ..................................................... 3

Making An Internal Call .......................................3

Answering An Internal Call ..................................3

Busy Extension/Group Callback ...........................3

Calling Your System Operator ..............................4

Call Processing ................................................... 5

Holding Calls ........................................................5

Transferring Calls .................................................5

Conference Calls ...................................................6

Direct Call Pickup .................................................6

Group Call Pickup .................................................6

Consultation ..........................................................6

Forwarding Calls ...................................................7

DCS Gateway SLT User Guide

— ii —

Dialling Features ................................................ 9

System Speed Dialling ..........................................9

Personal Speed Dial Numbers ...............................9

Save Number With Redial ..................................10

Last Number Redial ............................................10

Control Group Call Forwarding ..........................11

Paging and Messaging ..................................... 12

Making An Internal Page ....................................12

Making An External Page ...................................12

Call Parking .........................................................12

Setting a Message Indication ..............................13

Cancelling Messages ...........................................14

Returning Messages ............................................14

Other Useful Features ..................................... 15

Do Not Disturb (DND) .......................................15

Account Codes ....................................................15

For your convenience and quick reference:

List of Personal Speed Dial Numbers ..........................16

List of Changed System

Access Codes ..................................................................17

List of Default System Access Codes ......... (back cover)

DCS Gateway SLT User Guide

— 1 —

Things You Should Know

• Lines from the Telephone Company are “C.O. lines.” Calls

on these lines are referred to as “outside calls.”

• Lines may be assigned to groups. When they are in a group,

you access a line by dialling a group access code. For ex-

ample, dial 9to get a local outside line.

• DCS provides distinctive ring patterns to your SLT:

− Outside calls have a double ring tone repeated.

− Internal calls have a single ring tone repeated.

Recall / Hookflash Key

A variety of single line telephones (SLTs) are available for

connection to your Gateway system. Most SLTs have a key

marked ‘Recall’; others have a similar key marked ‘R’ or

‘Hookflash’. Please note that where an instruction in this guide

requires you to press the Recall key, you should press the

equivalent R or Hookflash key if appropriate.

System Access Codes

Your system is configured with default system access codes for

using the various features described in this guide. These codes

are also printed on the back cover for quick reference. How-

ever, your system may have been set up to use a different set of

codes. Therefore, if your system does not work as described in

this guide, refer to your System Administrator for advice.

A special table has been provided at the back of this guide for

you to enter the codes required by your system, if different

from the default codes.

DCS Gateway SLT User Guide

— 2 —

Outside Calls

Making An Outside Call

• Lift the handset and dial 9.

• Dial the telephone number.

• Finish the call by replacing the handset.

If your system is programmed to require an authorisation code

before making a call, dial feature code *48 plus a valid authori-

sation code. Press the # key and then select an outside line.

For more information on authorisation and account codes, see

your System Administrator.

Answering An Outside Call

Lift the handset to answer the ringing call.

Sending a Flash

While on an outside call, press the RECALL key and dial *49 to

send a flash to the telephone company.

Busy Line Queuing With Callback

If you cannot obtain an outside line:

• Press the RECALL key and dial *44. You will hear confir-

mation tone.

• When the line becomes free, the system will call you back.

• Lift the handset to answer.

The Callback feature can be released (cancelled), before the

system calls you back, by dialling #44.

DCS Gateway SLT User Guide

— 3 —

Internal Calls

Making An Internal Call

• Dial the extension number or group number.

• Wait for the party to answer. If you hear a brief tone burst

instead of ring-back tone, the extension you called is set for

Voice Announce or Auto Answer. Begin speaking immedi-

ately after the tone.

• Finish the call by replacing the handset.

Answering An Internal Call

• Lift the handset.

• To finish the call, replace the handset.

Busy Extension/Group Callback

When you call another extension and receive a busy signal:

• Press the RECALL key and dial *44.When you hear con-

firmation tone, hang up.

When the busy extension becomes free, your phone will ring.

• Lift the handset to answer.

The Callback feature can be released (cancelled), before the

system calls you back, by dialling #44 plus the extension num-

ber.

A callback will be cancelled if not answered within a pre-

programmed period of time.

DCS Gateway SLT User Guide

— 4 —

Calling Your System Operator

Dial 0 to call your System Operator.

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