Sagem MyX-6 Guía

29/09/2003 – SAV/GSM/254/V1 EN

SITE TECHNICAL DOCUMENTATION

myX-6 / myV-65

Doc. No. : SCT U38 SSC DTS 0012

Version : A

Date : May 12 , 2003

Produced by E

2, rue du Petit Albi, 95800 Cergy Saint-Christophe, France

Tel (33) 1 30 73 50 50 - Fax (33) 1 30 73 50 55

SAGEM

Cergy Saint-Christophe, France

29/09/2003 – SAV/GSM/254/V1 EN

STechnical Site Documentation - myX-6/myV-65

29/09/2003 – SAV/GSM/254/V1 EN

Ref. SCT U38 SSC DTS 0012 – Index A - May 12 , 2003 Page I

NO DISCLOSURE AGREEMENT

This document is SAGEM SA property. It can not be copied or communicated without written authorisation.

STechnical Site Documentation - myX-6/myV-65

29/09/2003 – SAV/GSM/254/V1 EN

Ref. SCT U38 SSC DTS 0012 – Index A - May 12 , 2003 Page II

CONTENTS

CHAPTER 1 - FOREWORD

1.1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION.............................................................1-1

1.2 ABREVIATIONS.................................................................................................................................1-2

1.3 COMMENTS SHEET..........................................................................................................................1-3

CHAPTER 2 - DESCRIPTION - OPERATION

2.1 REMINDERS ABOUT THE GENERAL CHARACTERISTICS OF GSM AND PCS NETWORKS.....2-1

2.2 REMINDERS ABOUT THE CHARACTERISTICS OF myX-6............................................................2-3

2.3 REMINDERS ABOUT THE CHARACTERISTICS OF myV-65..........................................................2-5

2.4 SMK CONNECTOR............................................................................................................................2-7

2.4.1 Connector description................................................................................................................2-7

2.4.2 Signal description ......................................................................................................................2-7

2.5 IDENTIFICATION...............................................................................................................................2-9

2.5.1 Illustration...................................................................................................................................2-9

2.5.2....Description 2-9

2.5.3 Description after reparation .......................................................................................................2-9

2.6 PHONE BLOCK DIAGRAM..............................................................................................................2-10

2.6.1 myX-6 block diagram...............................................................................................................2-10

2.6.2 Standards and environment.....................................................................................................2-11

2.7 EQUIPEMENTS................................................................................................................................2-11

2.7.1 Battery packs...........................................................................................................................2-11

2.7.2 Mains modules.........................................................................................................................2-12

CHAPTER 3 - SYMPTOMS

3.1 GENERAL...........................................................................................................................................3-1

3.2 LIST OF REPORTED DEFECTS.......................................................................................................3-2

3.3 ERROR MESSAGES DURING START UP .......................................................................................3-4

3.4 OTHER ERROR MESSAGES............................................................................................................3-4

3.5 LIST OF OBSERVED DEFECTS.......................................................................................................3-6

SYMPTOM SHEET…..…………………………………………………………………………………………….3-7

SYMPTOM SHEET 01 : ENDURANCE BATTERY CHARGER………………………………………………3-8

SYMPTOM SHEET 02 : COMMUNICATION………….……………………………………………………... 3-9

SYMPTOM SHEET 03 : NO FAULT GIVEN…………………………………………………………… 3-10

SYMPTOM SHEET 04 : DISPLAY…………………………….…………………………………………….. 3-11

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Ref. SCT U38 SSC DTS 0012 – Index A - May 12 , 2003 Page III

SYMPTOM SHEET 05 : KEYPAD…..………….………………………………………………………………3-12

SYMPTOM SHEET 06 : RING TONES.……………………………………………………………………… 3-13

SYMPTOM SHEET 07 : VIBRATE……………………………………………………………………………...3-14

SYMPTOM SHEET 08 : MICROPHONE / LOUDSPEAKER……………………………………………… 3-15

SYMPTOM SHEET 09 : CAMERA…………………………………………………………………………… 3-16

CHAPTER 4 - TESTS AND CHECKS

4.1 GENERAL ABOUT TESTS ................................................................................................................4-1

4.2 TEST TOOLS .....................................................................................................................................4-1

4.3 INSTALLING ON A WORKSTATION.................................................................................................4-2

4.3.1 Minimum required configuration ................................................................................................4-2

4.3.2 Installing the CRA downloading kit............................................................................................4-2

4.3.3 OMM functions...........................................................................................................................4-2

TEST SHEET……………………………………………………………………… ............................................4-3

TEST SHEET 01 : TEST CHECK BY OMM …………………………………………………..........................4-4

TEST SHEET 02 : CHARGER TEST……………………………………………………………………………4-13

TEST SHEET 03 : BATTERY TEST…………………………………………………………………...............4-14

TEST SHEET 04 : CONSUMPTION TEST…………………………….......................................................4-15

TEST SHEET 05 : "HOTLINE" MENU …………………………… .............................................................4-16

TEST SHEET 06 : RADIO TEST…………………………..........................................................................4-17

TEST SHEET 07 : CAMERA TEST…………………………......................................................................4-18

CHAPTER 5 – MAINTENANCE PROCEDURES

5.1 TECHNICAL WORK LEVELS ............................................................................................................5-1

5.2 SHORT LOOP PROCESS .................................................................................................................5-2

5.3 MAINTENANCE TOOLS ....................................................................................................................5-4

LEVEL 0 MAINTENANCE…………………………………………………………………………………..............5-5

PROCEDURE SHEET 0 01 : REMOVING AND REPLACING THE BACK COVER………………. 5-6

PROCEDURE SHEET 0 02 : REMOVING AND REPLACING THE BATTERY ……..……………………..5-8

PROCEDURE SHEET 0 03 : REMOVING AND REPLACING THE FRONT COVER…………….……. 5-10

PROCEDURE SHEET 0 04 : REMOVING AND REPLACING THE KEYPAD…..……………………..….5-12

PROCEDURE SHEET 0 05 : REMOVING AND REPLACING THE KNOB LOCK………….…………….5-14

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Ref. SCT U38 SSC DTS 0012 – Index A - May 12 , 2003 Page V

LEVEL 1 MAINTENANCE…………………………………………………………………………………… ........5-16

PROCEDURE SHEET 1 02 : REMOVING AND REPLACING THE DISPLAY……………………………5-17

PROCEDURE SHEET 1 03 : REMOVING AND REPLACING THE LIGHT GUIDE KEYPAD…………. 5-19

PROCEDURE SHEET 1 04 : REMOVING AND REPLACING THE ELECTRONIC BOARD….……… 5-21

PROCEDURE SHEET 1 05 : REMOVING AND REPLACING THE METAL DOME..………………….. 5-23

PROCEDURE SHEET 1 06 : REMOVING AND REPLACING THE SIM LOCKER……………………….5-25

PROCEDURE SHEET 1 07 : REMOVING AND REPLACING THE BATTERY CONNECTOR…….…. 5-27

PROCEDURE SHEET 1 08 : REMOVING AND REPLACING THE MICROPHONE…………………… 5-29

PROCEDURE SHEET 1 09 : REMOVING AND REPLACING THE LOUDSPEAKER……….………….5-31

PROCEDURE SHEET 1 10 : REMOVING AND REPLACING THE VIBRATING DEVICE..…………….5-33

PROCEDURE SHEET 1 11 : REMOVING AND REPLACING THE CAMERA..…….…………………….5-35

PROCEDURE SHEET 1 12 : ELECTRONIC BOARD EXCHANGE.…………………………….………….5-37

LEVEL 3 MAINTENANCE ............................................................................................................................5-40

PROCEDURE SHEET 3 01 : RETURN TO SAGEM FACTORY..…………………………………………..5-42

PROCEDURE SHEET 3 02 : RETURN TO CUSTOMER……………………………………………………5-43

CHAPTER 6 - ACCESSORIES

6.1 12 V / 24 V CHARGERS.....................................................................................................................6-1

6.1.1 Description.................................................................................................................................6-1

6.1.2 Characteristics...........................................................................................................................6-1

6.2 DESKTOP CHARGERS AND CRADLES ..........................................................................................6-2

6.2.1 Description…………………………………………………………………………………………......6-2

6.2.2 Characteristics...........................................................................................................................6-2

6.3 CAR CRADLE.....................................................................................................................................6-3

6.3.1 Description.................................................................................................................................6-3

6.3.2 Characteristics...........................................................................................................................6-3

6.4 FULL DUPLEX CAR HANDSFREE KIT.............................................................................................6-4

6.4.1 Description.................................................................................................................................6-4

6.4.2 Characteristics...........................................................................................................................6-4

6.5 PEDESTRIAN HANDSFREE KIT.......................................................................................................6-6

6.5.1 Description.................................................................................................................................6-6

6.5.2 Characteristics...........................................................................................................................6-6

6.6 DATA CABLES...................................................................................................................................6-7

6.6.1 Description.................................................................................................................................6-7

6.6.2 Characteristics...........................................................................................................................6-7

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Ref. SCT U38 SSC DTS 0012 – Index A - May 12 , 2003 Page V

CHAPTER 7 – TECHNICAL INFORMATION BULLETIN

7.1 PURPOSE..........................................................................................................................................7-1

7.2 APPLICATION....................................................................................................................................7-1

CHAPTER 8 – ILLUSTRATED PARTS CATALOG

8.1 myX-6 SPARE PARTS.......................................................................................................................8-1

APPENDIX 1 – COMPOSITION TABLE

STechnical Site Documentation - myX-6/myV-65

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Ref. SCT U38 SSC DTS 0012 – Index A - May 12 , 2003 Page 1-1

CHAPTER 1 - FOREWORD

This document is common to all myX-6 phones in the SAGEM. It is composed of independent sheets:

− Symptom sheets = Symp Sheet XX

− Test and check sheet = Test Sheet XX

− Maintenance procedure sheet = Proc Sheet X XX

The applicability of a procedure is indicated in the independent sheets title block.

These sheets are updated from time to time in Technical Information Bulletins (TIB).

The information contained in this document is non-contractual, since phone characteristics can change.

Phones are managed based on SAGEM handset codes; any order for spare parts must refer to these codes

(typical code 25 xxx xxx-x).

1.1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION

This is a modular document. Each sheet is single and independent. In some cases several sheets may have

to be used in order to determine the complete procedure to be applied.

A troubleshooting chapter (chapter 3) is provided and is sorted according to the type of reported fault, to

determine the maintenance procedure to be carried out.

These sheets describe the procedure to be followed. They refer to test sheets or removal and replacement

maintenance sheets. Maintenance ,executed by the repair center, terminates either by returning the product

to the customer, or by dispatching it to level 3 maintenance (return to factory).

Symp Sheet (Chap. 3)

Test Sheet (Chap. 4)

Proc Sheet (Chap. 5)

Test Sheet (Chap. 4)

Customers

Symptoms

Maintenance

Tests

Checks

Return to SAGEM

level 3

level 0-1-2

STechnical Site Documentation - myX-6/myV-65

29/09/2003 – SAV/GSM/254/V1 EN

Ref. SCT U38 SSC DTS 0012 – Index A - May 12 , 2003 Page 1-2

All sheets include illustrations to make it easier to read the procedure.

 Chapter 1: Foreword, describes general data about this document.

 Chapter 2: Description - Operation, describes general data and options available in the myX-6.

 Chapter 3: Symptoms, contains troubleshooting procedures to be carried out on equipment.

 Chapter 4: Tests and checks, contains tests and check procedures to be performed on the equipment.

 Chapter 5: Maintenance procedures, contains level 0 to 2 maintenance procedures to be carried out

on the equipment, and the procedure to return to SAGEM level 3.

 Chapter 6: Accessories, describes the characteristics of accessories for myX-6 phones.

 Chapter 7: Technical Information Bulletins, contains the various modifications made to this

documentation.

 Chapter 8: Illustrated Parts Catalogue, contains the various reference for spare parts.

 Appendix 1: Composition table, contains the various Sagem references codes for equipment

described in this document.

1.2 ABREVIATIONS

AAC Advanced Audio Coder

ADPCM Adaptive Differential Pulse Codec Modulation

ALS Alternative Line Services

AOC Advice Of Charge

CCD Charged Coupled Device

CLI Calling Line Identification

CLIP Calling Line Identification Presentation

DCS Digital Cellular System

EFR Enhanced Full Rate

EMS Enhanced Message Service

FDN Fix Dial Number

GPRS General Packet Radio Service

GSM Global System for Mobile

IMEI International Mobile Equipment Identity

ISO International Standard Organisation

LU Livret d’Utilisation (User’s guide)

MMS Multimedia Message Service

OMM Outil de Maintenance des Mobiles (Mobile Maintenance Tools)

PIN Personal Identity Number

PUK PIN Unlocking Key

SAR Specific Absortion Rate

SIM Subscriber Identify Module

SMS Short Message Service

STechnical Site Documentation - myX-6/myV-65

29/09/2003 – SAV/GSM/254/V1 EN

Ref. SCT U38 SSC DTS 0012 – Index A - May 12 , 2003 Page 1-3

SMS CB Short Service Message Cell Broadcast

TFT Thin Film Transistors

USSD Unstructured Supplementary Service Data

VGA Video Graphics Array

WAP Wireless Application Protocol

WSP Wireless Session Protocol

1.3 COMMENTS SHEET

Broad experience is very beneficial in several respects. Please let us know your comments so that we can

improve the contents and presentation of this document.

Your suggestions will be read carefully by :

- the design laboratory,

- production,

- the purchasing department,

- the after sales service,

- all users of this document.

All your suggestions are valuable, they will help us to better satisfy you.

Please photocopy and fill in the sheet 1-4.

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