Rose electronics Orion XTender OT2-SLDTXUD1D Manual de usuario

Orion XTender

Modular CATx/Fiber Extender • 2/4/6

/21-Card Chassis

Installation

and

Operation Manual

10707 Stancliff Road

Houston, Texas 77099

Phone: (281) 933-7673

[email protected]

LIMITED WARRANTY

No part of this manual may be reproduced, stored in a retrieval system, or transcribed in any form or any means, electronic or mechanical, including

photocopying and recording, without the prior written permission of Rose Electronics.

manual-orion-xtender-2017-08-23

Rose Electronics warrants the Orion XTender to be in good working order for one year from the date of

purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at

any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as

set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced parts

become the property of Rose Electronics. This limited warranty does not include service to repair damage to

the Unit resulting from accident, disaster, abuse, or unauthorized modification of the Unit, including static

discharge and power surges.

Limited Warranty service may be obtained by delivering this unit during the one-year warranty period to Rose

Electronics or an authorized repair center providing a proof of purchase date. If this Unit is delivered by mail,

you agree to insure the Unit or assume the risk of loss or damage in transit, to prepay shipping charges to the

warranty service location, and to use the original shipping container or its equivalent. You must call for a return

authorization number first. Under no circumstances will a unit be accepted without a return authorization

number. Contact an authorized repair center or Rose Electronics for further information.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO A

PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE, AND NO WARRANTIES, WHETHER EXPRESS

OR IMPLIED, WILL APPLY AFTER THIS PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW

LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE, YOUR SOLE REMEDY

SHALL BE REPLACEMENT OR REPAIR AS PROVIDED ABOVE. IN NO EVENT WILL ROSE

ELECTRONICS BE LIABLE TO YOU FOR ANY DAMAGES INCLUDING ANY LOST PROFITS, LOST

SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR

THE INABILITY TO USE SUCH PRODUCT, EVEN IF ROSE ELECTRONICS OR AN AUTHORIZED DEALER

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER

PARTY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS, SO THE ABOVE MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS

WHICH MAY VARY FROM STATE TO STATE.

This is to certify that, when installed and used according to the instructions in this manual, together with the

specified cables, the Orion XTender units listed in this manual are shielded against the generation of radio

interferences in accordance with the application of Council Directive 2014/30/EU and 2014/35/EU as well as

these standards:

EN 55022: 2010/AC:2011 (Class A)

EN 55024:2010 + A1:2015

EN 61000-3-2:2014

EN 61000-3-3:2013

EN 61000-6-2:2005

This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to cause

harmful interference in which case the user will be required to correct the interference at their own expense.

The product safety of the devices is proven by their compliance with the following standards:

IEC 60950-1/A1:2010

EN 60950-1/A12:2011/A1:2010/A11:2009

UL 60950-1-2007

CAN/CSA-C22.2 60950-1-07

The manufacturer complies with the EU Directive 2012/19/EU on the prevention of waste electrical and

electronic equipment (WEEE). The device labels carry a respective marking.

These devices comply with Directive 2011/65/EU of the European Parliament and of the council of 8 June

2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment

(RoHS 2, RoHS II). The device labels carry a respective marking.

TABLE OF CONTENTS

Contents Page #

Disclaimer 7

System Introduction 7

Features 7

Compatibility 8

Package contents 8

System Overview 10

Orion XTender Models 11

Orion Xtender Chassis Types 11

Orion XTender Card Types 12

DVI Cards 12

1 x Single-Link DVI-D Cards 12

1 x Dual-Link DVI-D Cards 13

2 x Single-Link DVI-D Cards 14

1 x DVI-I (VGA) Cards 15

HDMI Cards 16

1 x HDMI Video-Only Cards 16

1 x HDMI with USB HID Cards 17

1 x HDMI with Redundant Link Cards 18

1 x HDMI with Local Video Out Cards 19

1 x HDMI with Local Video Out and Redundant Link Cards 20

Standalone Upgrade Cards 21

Embedded Upgrade Cards 22

Embedded Upgrade Cards with USB-HID 22

Embedded Upgrade Cards with USB 2.0 23

Embedded Upgrade Cards without USB 24

Orion Xtender Units 25

Units with 2-Card Chassis 26

Units with 4-Card Chassis 28

Units with 6-Card Chassis 34

Installation 38

Extender Module Setup 38

Setup of Upgrade Modules 39

Upgrade Module Analog Audio / Serial: 39

Upgrade Module Serial RS422: 39

Upgrade Module Digital Audio: 39

Upgrade Module USB-HID: 39

Upgrade Module PS/2: 39

Upgrade Module USB 2.0 Embedded: 39

Upgrade Module USB 2.0: 39

Status LEDs 40

Video Cards 40

Embedded Upgrade Cards 42

Digital Audio Only Embedded Upgrade Card 42

USB-HID Only Embedded Upgrade Card 43

USB 2.0 Only Embedded Upgrade Card 44

Standalone Upgrade Cards 45

First Generation USB 2.0 Standalone Upgrade Card 45

Second Generation USB 2.0 Standalone Upgrade Card 46

Operation 47

Transmission Parameters 47

Command Mode 47

DDC Settings 48

Downloading DDC Information from Console Monitor 48

Working with the DDC Information File 49

USB-HID Ghosting 49

Configuration File 50

Transmitter Settings 51

Receiver Settings 51

Transmitter AND Receiver Settings 52

Shared Operation of Redundant Interconnects on Transmitters 52

Shared Operation of Redundant Interconnects on Receivers 52

Troubleshooting the Orion Xtender System 53

General Failures 53

Blank Screen 53

Video Card USB HID Failure 54

Serial Connection Failure 54

Analog Audio Failure 54

Digital Audio Failure 55

USB HID Only Embedded Upgrade Card Failure 55

USB 2.0 Only Embedded Upgrade Card Failure 56

First Generation USB 2.0 Standalone Upgrade Card Failure 56

Safety 57

Maintenance and Repair 58

Technical Support 58

Figures Page #

Figure 1.System Overview 10

Figure 2.Orion XTender Chassis Types 11

Figure 3.DVI Cards: 1 x Single-Link DVI-D Cards Part 1 12

Figure 4. DVI Cards: 1 x Single-Link DVI-D Cards Part 2 13

Figure 5. DVI Cards: 1 x Dual-Link DVI-D Cards 13

Figure 6. DVI Cards: 2 x Single-Link DVI-D Cards 14

Figure 7. DVI Cards: 1 x DVI-I (VGA) Cards 15

Figure 8.HDMI Video-Only Cards 16

Figure 9. HDMI Cards: 1 x HDMI with USB HID Cards 17

Figure 10. HDMI Cards: 1 x HDMI with Redundant Link Cards 18

Figure 11. HDMI Cards: 1 x HDMI with Local Video Out Cards 19

Figure 12. HDMI Cards: 1 x HDMI with Local Video Out and Redundant Link Cards 20

Figure 13. Standalone Upgrade Cards: USB 2.0 21

Figure 14. Embedded Upgrade Cards with USB-HID 22

Figure 15. Embedded Upgrade Cards with USB 2.0 23

Figure 16. Embedded Upgrade Cards without USB Part 1 24

Figure 17. Embedded Upgrade Cards without USB Part 2 25

Figure 18. Units with 2-Card Chassis Part 1 26

Figure 19. Units with 2-Card Chassis Part 2 27

Figure 20. Units with 4-Card Chassis Part 1 28

Figure 21. Units with 4-Card Chassis Part 2 29

Figure 22. Units with 4-Card Chassis Part 3 30

Figure 23. Units with 4-Card Chassis Part 4 31

Figure 24. Units with 4-Card Chassis Part 5 32

Figure 25. Units with 4-Card Chassis Part 6 33

Figure 26. Units with 6-Card Chassis Part 1 34

Figure 27. Units with 6-Card Chassis Part 2 35

Figure 28. Units with 6-Card Chassis Part 3 36

Figure 29. Units with 6-Card Chassis Part 4 37

Figure 30. Status LEDs on DVI-D Single Link and DVI-D Dual-Head / Dual-Link Video Cards 40

Figure 31. Status LEDs on HDMI Video Cards 41

Figure 32. Font Panel LED on DVI-I (VGA) Video Card 42

Figure 33. Status LED on Digital Audio Only Embedded Upgrade Card 42

Figure 34. Status LEDs on USB-HID Only Embedded Upgrade Card 43

Figure 35. Status LEDs on USB-2.0 Only Embedded Upgrade Card 44

Figure 36. Status LEDs on First Generation USB 2.0 Standalone Upgrade Card 45

Figure 37. Status LEDs on Second Generation USB 2.0 Standalone Upgrade Card 46

Figure 38. Sample Configuration File 50

Figure 39. DVI-D and DVI-I Single-Link Connector Pinouts 66

Figure 40. DMS-59 Dual-Link Connector Pinouts 67

Figure 41, HDMI Connector Pinouts 68

Figure 42.USB Type A Connector Pinouts 68

Figure 43. USB Type B Connectors Pinouts 68

Figure 44. Mini USB Type B Connector 69

Figure 45. PS/2 Connector Pinouts 69

Figure 46. RJ45 Connector Pinouts 69

Figure 47. Fiber SFP Type LC Connector Pinouts 69

Figure 48. Power Supply Connector Pinouts 70

Figure 49. D-Sub 9 (Serial) RS232 and RS422 Connector Pinouts 70

Figure 50. 3.5 / 6.35 mm Stereo Jack Plug Pinouts 71

Figure 51. RCA (Cinch) Connector Pinouts 71

Figure 52. Mini-XLR Connector Pinouts 71

Figure 53. TOSLINK Connector Pinouts 71

Tables Page #

Table 1. Compatible Devices 8

Table 2. Video Card LEDs: LED 1 and 2 - Connection Status 41

Table 3.Video Card LEDs: LED 3 & 4 (on Dual-Head / Dual-Link Card Only) - USB and Video Status 41

Table 4. HDMI Video Card LED: LED 4 - Locally Connected Source Status 41

Table 5. DVI-I (VGA) Video Card: Front Panel Connection Status LED' 42

Table 6. Status LED 1 on Digital Audio Only Embedded Upgrade Card 42

Table 7. Status LEDs on USB-HID Only Embedded Upgrade Card 43

Table 8. Status LEDs on USB 2.0 Only Embedded Upgrade Card 44

Table 9. Status LEDs 1 and 2 on First Generation USB 2.0 Standalone Upgrade Card 45

Table 10.Status LED 3 on First Generation USB 2.0 Standalone Upgrade Card 45

Table 11. Status LEDs 1-2, 4-9 on Second Generation USB 2.0 Standalone Upgrade Card 46

Table 12. Status LED 3 on Second Generation USB 2.0 Standalone Upgrade Card 46

Table 13. Command Mode Operation 47

Table 14.Hot Key' Options 48

Table 15. USB-HID Ghosting Hot Keys 49

Table 16. Transmitter Configuration File Settings 51

Table 17. Receiver Configuration File Settings 51

Table 18. Configuration File Settings Required by Both Transmitter and Receiver 52

Table 19. Keyboard Commands for Shared Operation of Redundant Interconnects on Receivers 52

Table 20. Troubleshooting General Failures 53

Table 21. Troubleshooting Blank Screen at Receiver 53

Table 22. Troubleshooting Video Card USB HID Failure 54

Table 23. Troubleshooting Serial Connection Failure 54

Table 24. Troubleshooting Analog Audio Failure 54

Table 25.Troubleshooting Digital Audio Failure 55

Table 26.Troubleshooting USB HID Upgrade Module Failure 55

Table 27.Troubleshooting USB 2.0 Only Embedded Upgrade Card Failure 56

Table 28.Troubleshooting First Generation USB 2.0 Standalone Upgrade Card Failure 56

Table 29. HDMI Audio Specifications 59

Table 30. Serial Interface Specifications 61

Table 31. RS422 Serial Interface Specifications 61

Table 32. Analog Audio Specifications 62

Table 33. Analog Audio USB 2.0 Specifications 62

Table 34. Digital Audio Specifications 63

Table 35.CATx Cable Specifications 64

Table 36. Maximum Acceptable CATx Cable Lengths 64

Table 37, Fiber Cable Specifications 65

Table 38. Maximum Acceptable Fiber Cable Lengths 65

Table 39. DVI-D Single-Link Connector Pinouts 66

Table 40. DVI-D Single-Link Connector Pinouts 67

Table 41. DMS-59 Dual-Link Connector Pinouts 67

Table 42. HDMI Connector Pinouts 68

Table 43. USB Type A Connector Pinouts 68

Table 44. USB Type B Connector Pinouts 68

Table 45. Mini USB Type B Connector Pinouts 69

Table 46. PS/2 Connector Pinouts 69

Table 47. RJ45 Connector Pinouts 69

Table 48. Fiber SFP Type LC Connector Pinouts 69

Table 49, Power Supply Connector Pinouts 70

Table 50. D-Sub 9 (Serial) RS232 Connector Pinouts 70

Table 51. D-Sub 9 (Serial) RS422 Controlled Device Connector Pinouts 70

Table 52. D-Sub 9 (Serial) RS422 Controlling Device Connector Pinouts 70

Table 53. 3.5 / 6.35 mm Stereo Jack Plug Pinouts 71

Table 54. RCA (Cinch) Connector Pinouts 71

Table 55. Mini-XLR Connector Pinouts 71

Table 56. TOSLINK Connector Pinouts 71

Table 57.Orion Xtender Chassis Part Numbers 72

Table 58. Orion Xtender Chassis AC Power Supply Requirements 72

Table 59. Orion Xtender Chassis DC Power Supply Requirements 72

Table 60. Orion Xtender Power Requirements 73

Table 61. Orion Xtender Environmental Specifications 73

Table 62. Orion Xtender Chassis Physical Dimensions 74

Table 63. Orion Xtender Shipping Weights 74

Appendices Page #

Appendix A – General Specifications 59

Interfaces 59

DVI-D Single Link 59

DVI-I Single Link 59

DVI-D Dual Link 59

HDMI Single-Link 59

Video: 59

Audio 59

3D 59

HDCP 59

USB-HID 60

Keyboard 60

Mouse 60

Other USB-HID devices 60

PS/2 60

Keyboard 60

Mouse 60

USB 2.0 (transparent) 60

RJ45 (Interconnect) 60

Fiber SFP Type LC (Interconnect) 60

Serial Interface 61

RS422 Serial Interface 61

Analog Audio Interface 62

Digital Audio Interface 63

Interconnect Cable 64

CATx 64

Fiber 65

Supported Peripherals 66

USB-HID Devices 66

USB 2.0 Devices 66

Connector Pinouts 66

Video Connectors 66

DVI-D and DVI-I Single-Link Connector 66

DMS-59 Dual-Link Connector 67

HDMI Connector 68

HID Connectors 68

USB Type A Connector 68

USB Type B Connector 68

Mini USB Type B Connector 69

PS/2 Connector 69

Interconnect Connectors 69

RJ45 (CATx) Connector 69

Fiber SFP Type LC Connector 69

Power Supply Connector 70

Serial Connectors 70

D-Sub 9 (Serial) Connector for RS232 and RS422 70

Analog and Digital Audio Connectors 71

3.5 / 6.35 mm Stereo Jack Plug 71

RCA (Cinch) Connector 71

Mini-XLR Connector 71

TOSLINK Connector 71

Appendix B – Part Numbers 72

Appendix C – Power Supply 72

AC Power Supply 72

DC Power Supply 72

Power Requirements Per Unit 73

Appendix D – Environmental Conditions 73

Appendix E – Physical Specifications 74

Physical Dimensions 74

Shipping Weights 74

INTRODUCTION

Orion Extender Installation and Operation Manual 7

Disclaimer

While every precaution has been taken in the preparation of this manual, the manufacturer assumes no

responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting

from the use of the information contained herein. The manufacturer reserves the right to change the

specifications, functions, or circuitry of the product without notice.

The manufacturer cannot accept liability for damages due to misuse of the product or other circumstances

outside the manufacturer’s control. The manufacturer will not be responsible for any loss, damage, or injury

arising directly or indirectly from the use of this product.

System Introduction

Thank you for choosing the Rose ElectronicsOrion XTender, a high-performance, long distance, multi-

function digital KVM Extender. The product increases the distance between a source (computer, CPU) and its

console (display, keyboard, mouse, and other peripheral devices). It is compatible with CATx (Twisted Pair)

interconnect cables or fiber interconnect cables. The fiber models of the Orion XTender are especially suitable

for environments with high electromagnetic activity, where electromagnetic interference can affect maximum

distance and signal reliability.

The modular structure of the Orion XTender product family accommodates a variety of applications by offering

the flexibility of customization. Each extender card can be installed in one of four unique frame assemblies: 2,

4, 6, or 21 cards per frame. The DVI and HDMI extenders support high resolution video up to 1920 x 1200 @

60 Hz, Full HD (1080p) and 2K HD (2048 x 1152). USB-HID signals for mice, keyboards or other USB pointing

devices are also extended. A multi-stage compression algorithm maximizes data flow and provides a

consistently clear image for HD video signals. Several options are available for each module, including analog

or digital audio, USB 2.0, VGA inputs and RS232 serial data transmission. Extension distances up to 460 ft

(140 m) with CATx cables or 32808 ft (10 km) with fiber cables are supported.

The system consists of two components: a Transmitter and a Receiver. The Transmitter connects to a

computer’s DVI-D video output, USB keyboard and mouse ports, USB 2.0 device ports, audio input/output

connectors and a serial port. The receiver can connect directly to DVI-D video displays, USB keyboards and

mice, USB 2.0 devices, powered speakers, a microphone and/or serial device. Depending on the model, the

Transmitter and receiver are connected with industry standard CATx or fiber cables.

Features

Superior image quality at all supported resolutions

Transfer of DVI signals over distances up to 32,808 ft (10 km) over fiber cable, and up to 460 ft (140 m)

over CATx cable

Supports video resolutions up to 1920 x1200 @ 60Hz, Full HD (1080p) and 2K HD (2048x1152)

Supports USB 1.1 and USB 2.0 peripherals.

Multi-head video models available

Four frame types are available: 2, 4, 6 or 21 cards per frame

High mounting density using a 19” rack mount kit (up to 3 devices can be placed in a 19”/1U)

All connectors on one side

Power supplies included

Supports all operating systems

Compatible with Orion X KVM Switches

Available options include: 2 additional USB-HID connections, transparent USB 2.0, digital audio interface,

VGA input, redundant power supply (load sharing), and serial interface (RS232) with analog audio

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