RADVision SCOPIA 400 Manual de usuario
SCOPIA 400/1000 Gateway
version 5.6
User Guide
NOTICE
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For further information contact RADVISION or your local distributor or reseller.
SCOPIA Gateway version 5.6, May 2008
Publication 10
http://www.radvision.com
Contents iii
About This Manual
Related Documentation ix
Conventions Used in this Manual ix
Feedback ix
1Functionality
About SCOPIA Gateway Products 1
About the Gateway P20 SP 1
About the Gateway S40 SP 1
About Gateway Features 2
About SCOPIA Gateway Applications and Topologies 7
About Multimedia Conferencing 8
About Point-to-Point Conferencing 9
About Multipoint Conferencing 9
About Gateway IP Network Connections 10
About Gateway ISDN Network Connections 10
About Gateway Encryption 12
About Conferencing via Leased Lines 13
About IP-to-Legacy MCU Conferencing 14
About SCOPIA Gateway Functionality 14
About PRI Gateway Call Handling Capacity 14
About Gateway Call Bandwidth Overhead 15
Resource Allocation across E1/T1 Lines 15
About Peer-to-Peer Connectivity 16
CONTENTS
iv SCOPIA 400/1000 Gateway User Guide
2Installing the SCOPIA Gateway
Physical Description 18
Gateway Module 18
Gateway P20 SP RTM 19
Gateway S40 SP RTM 20
Preparing for Installation 21
On the SCOPIA 400 Platform 21
On the SCOPIA 1000 Platform 22
Verifying the Package Contents 24
Mounting the SCOPIA 400 Chassis in a 19-inch Rack 26
Mounting the SCOPIA 1000 Chassis in a 19-inch Rack 27
Installing the Gateway 28
Installing the RTM Module 29
Installing the Gateway Module 31
Removing a Module 32
Initial Gateway Configuration 34
Connecting to a PC 35
Setting the IP Address 35
Changing the Configuration Tool Login Password 37
Upgrading Gateway Software 38
Connecting the Gateway to the Network 39
Connecting PRI Lines to the Gateway 39
Connecting Serial Lines to the Gateway 40
Serial Gateway Cable Connections and Pin-outs 40
Physical Description of DTE Cables 40
Physical Description of DCE Cables 46
Data Interface Cable Pin-out Configurations 50
Data Interface Pin Layouts 52
DB-25 Connector 54
Signaling Interface Cable Pin-out Configuration 55
Signaling Interface Pin Layout 56
Connecting the Gateway to a Power Source 56
Accessing the Gateway Administrator Interface 57
Registering the Online Help 58
Netscape Navigator Users 59
Contents v
3Configuring the SCOPIA Gateway
About Gateway Interface Users 62
Adding Gateway Interface Users 62
Editing Gateway Interface Users 62
Deleting Gateway Interface Users 63
Viewing LED Information 63
Viewing General Information About the Gateway 64
Updating Your License 65
Viewing Software Version Details 65
Setting the Time and Date on the Gateway 66
Setting the Gateway Location 67
Resetting Default Board Basic Settings 67
Viewing Address Settings 68
Changing Address Settings 69
Configuring Web Settings 70
Changing the Administrator Interface Web Server Port 70
Enabling HTTPS 70
Managing Digital Certificates 71
Configuring Security 76
Configuring SCOPIA 400 Chassis Parameters 77
Viewing the System Section 77
Setting Chassis Temperature Thresholds 79
Refreshing the System Section 79
About the Gateway Administrator Interface 80
Viewing the Status Tab 82
Viewing B Channel Status 83
Refreshing Gateway Status 84
Configuring Gateway Settings 84
Configuring Basic Gateway Settings 85
Configuring IP Connectivity Settings 85
Configuring IVR Settings 92
Configuring Outgoing Call Delimiters 94
About Codecs 95
Configuring Codecs 97
Configuring ISDN Channel Bonding Settings for Downspeeding 98
Configuring Quality of Service 99
vi SCOPIA 400/1000 Gateway User Guide
Configuring Alert Indications 101
Configuring Gateway Resources for Calls 109
Configuring Gateway Encryption 110
Configuring Advanced Settings 111
About DTMF Settings 117
Configuring DTMF Settings 119
Configuring Advanced Commands 121
About Gateway Services 123
Viewing Existing Services 124
Adding or Editing Services 124
Deleting Gateway Services 126
Configuring Port Settings 127
Configuring Basic Port Settings 127
Configuring Port Physical Interface Settings 128
PRI Ports 128
Serial Ports 131
About Advanced ISDN Settings for PRI Gateways 135
Configuring Port Call Policies 146
Configuring Port Supported Services 148
Viewing Call Information 148
Refreshing Call Information 149
Viewing Call Details 149
Disconnecting Calls 152
Viewing Gateway Alarm Events 152
Viewing Gateway Statistics 152
Configuring Gateway Maintenance Tasks 153
Saving Configuration Settings 154
Importing Configuration Files 155
4Using the SCOPIA Gateway
About Dialing Out to the ISDN Network via the Gateway 157
About Gateway Service Prefixes 158
About Second Number Delimiters 159
About Dialing In to the IP Network via the Gateway 160
About Incoming Call Routing 160
Contents vii
About the IVR Operator 163
5Troubleshooting the SCOPIA Gateway
Checking Your Gateway Environment 166
Checking Your LAN Environment 166
Checking Your ISDN Environment 167
Resolving IP-to-ISDN Call Failure 167
Resolving ISDN-to-IP Call Failure 169
Resolving Peer-to-Peer Call Failure 171
Resolving Intermittent Call Failure 172
Resolving IP Video Quality Issues 172
Resolving ISDN Video Quality Issues 173
Resolving Video Channel Issues 174
Resolving DTMF Issues 175
Resolving Caller ID Issues 176
6Using the RADVISION Audio Message Utility for IVR
Messaging
Introduction 178
About Gateway Call Routing 178
Launching the RADVISION Audio Message Utility 179
Playing a Message 179
Gateway Messages 180
Recording a Message 182
Replacing a Message 183
Uploading a Message to a Device 184
Viewing Message Details 185
Exiting the Utility 185
About Express Setup 186
Using Express Setup 186
viii SCOPIA 400/1000 Gateway User Guide
7Using the RADVISION Software Upgrade Utility
Introduction 189
Launching the Utility 190
Upgrading Software 190
Index 193
About This Manual ix
ABOUT THIS MANUAL
The SCOPIA 400/1000 Gateway User Guide describes how to install, configure
and monitor SCOPIA Gateway blades.
RELATED
DOCUMENTATION The Gateway documentation set is available on the RADVISION Utilities and
Documentation CD-ROM and includes manuals and online helps. The manuals
are available in PDF format.
Note You require Adobe Acrobat Reader version 5.0 or later to open the PDF
files. You can download Acrobat Reader free of charge from www.adobe.com.
Note For hardware-specific information relating to the SCOPIA Gateway, see
the appropriate Platform Guide for the platform on which your Gateway is
operating.
CONVENTIONS
USED IN THIS
MANUAL
The SCOPIA Gateway blade is sometimes referred to as “the Gateway”
throughout this manual.
FEEDBACK The team at RADVISION constantly endeavors to provide accurate and
informative documentation. If you have comments or suggestions regarding
improvements to future publications, we would value your feedback.
We thank you for your contribution.
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