R-Quest TCP-7200 Manual de usuario

TCP-AUTOLOADER

UserManual

This manual covers the following products:

TCP-7200

TCP-7400

COPYRIGHT___________________________________________________

reproduced, transmitted, transcribed, stored in a retrieval system or translated

into any language in any form by any means without the written permission of

Global DiscWare, Inc.

TRADEMARKS_________________________________________________

R-Quest, R-Quest by Global DiscWare, CopyQuest, TCP-7200, TCP-7400,

TCP-7500, TCP, TrueNet, TrueCopy, TrueCopy System Technology,

TrueCopy Technology, Powered By R-Quest and Powered By Global

DiscWare are trademarks of Global DiscWare, Inc. Other brand names and

product names are trademarks or registered trademarks of their respective

companies. Global DiscWare Inc. may also claim other names, words or

phrases contained in this manual as trademarks.

PIRACY / ILLEGAL COPYING_____________________________________

The TCP series copiers are designed to help you easily reproduce material for

which you own the copyright or have obtained permission from the copyright

owner to make copies. Unless you own the copyright or have permission from

the copyright owner to make copies, you may be violating copyright law and

be subject to payment of fines, damages and / or other remedies. Global

DiscWare Inc. accepts no responsibility for the use or misuse of this

equipment for illegal purposes. If you are uncertain about your rights, contact

your legal advisor.

WARRANTY___________________________________________________

Global DiscWare, Inc. (hereinafter “Global DiscWare”) warrants its Products to

be free from defects in materials and workmanship under normal and proper

usage for the period of one year from the date of shipment from Global

DiscWare or from Global DiscWare’s authorized, manufacturing subcontractor

to an authorized Global DiscWare distributor or to an End-User. “End User”

means that person, firm, or corporation which first uses the Product on a

continuous basis in connection with its business operation. “End User” does

not include any subsequent purchaser or user of the Product.

THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER

REPRESENTATIONS MADE, BOTH EXPRESS AND IMPLIED, INCLUDING

WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Global DiscWare further warrants that the goods sold are as described, but no

promise, description, affirmation of fact, sample model or representation, oral

or written shall be part of an order, unless set forth in these terms and

conditions, or are in writing and signed by an authorized representative of

Global DiscWare. This warranty does not apply to any Product which has

been subject to misuse, negligence, accident or normal wear and tear - or to

any Product which has been modified or repaired, improperly installed,

altered, or disassembled -except according to Global DiscWare’s written

instructions.

This warranty is subject to the following further conditions:

1) This warranty is limited to the electronic and mechanical performance only, as

expressly detailed in the Product specifications and NOT to the imbedded

software, firmware or to third party software.

2) This warranty shall not apply to any Products which are stored, or utilized, in

harsh environmental or electrical conditions outside Global DiscWare’s written

specifications.

3) This warranty is applicable only to Products shipped from Global DiscWare or

from its authorized manufacturing subcontractor subsequent to June 1, 2007.

4) This warranty shall be valid only if the Product was purchased by the End

User from an authorized Global DiscWare Distributor/Reseller.

5) Heavy use (per recorder or printer, 12,000 discs / 100 cartridges) may require

consumable items such as printers or recorders to be serviced within the

warranty period. Parts replaced in the course of a service are warranted to

be free of defects in material and workmanship for a period of ninety (90)

days, or until the expiration of the original warranty (whichever is the later),

and are subject to the same service interval requirements.

6) Removal of the Global DiscWare / R-Quest by Global DiscWare Label or

Serial number from the product will void this warranty.

7) Inkjet Printers Only: Use only the appropriate genuine HP cartridges in the

FlashJet 4800 and Si1000 printers. Using, or attempting to use cartridge

refills or attempting to ‘bulk ink’ the printers will void this warranty.

Purchaser’s Remedies

If a Global DiscWare Distributor or an End User desires to make a warranty

Claim, the Distributor or End User shall, if requested by Global DiscWare, ship

the Product to Global DiscWare’s authorized service facility, postage or freight

prepaid. Global DiscWare shall, at its option, take one of the following two

courses of action for any Products which Global DiscWare determines are

defective in materials or workmanship:

1) Repair or replace the Product and ship the Product to the End User or to the

authorized Global DiscWare Distributor, postage or freight prepaid; or

2) Replace with a new product and ship the product to the End User or to the

authorized Global DiscWare Distributor, postage or freight prepaid.

PURCHASER’S REMEDIES SHALL BE LIMITED EXCLUSIVELY TO THE

RIGHT OF REPLACEMENT OR REPAIR AS PROVIDED AND DOES NOT

INCLUDE ANY LABOR COST OR REPLACEMENT AT END USER’S SITE.

GLOBAL DISCWARE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL

DAMAGES RESULTING FROM ANY BREACH OF THIS WARRANTY,

INCLUDING WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM

PROPERTY DAMAGE, PERSONAL INJURY OR BUSINESS

INTERRUPTION.

Governing Law and Venue

The sale and purchase of Products covered hereby and all terms and

conditions of this Warranty shall be governed by the laws of the State of

Minnesota, and any disputes hereunder shall be venued in the Hennepin

County District Courts in Minneapolis, Minnesota.

If Your Product Requires Support

If your product requires servicing, you should first contact the place of

purchase and request support. If the service request cannot be completed by

the place of purchase, you should contact Global DiscWare directly using one

of the following methods:

E-Mail: su[email protected]

Telephone: (800) 859-6927

Fax: (877) 839-0039

Before shipping any item to Global DiscWare, first obtain an RMA (Return

Material Authorization) Number from Global DiscWare support. This number

must be placed on the outside of the product packaging where it can be easily

found otherwise the item will be refused and returned at the sender’s

expense.

All products returned to Global DiscWare under warranty MUST be in original

Global DiscWare / R-Quest by Global DiscWare supplied packaging. If you

do not have the original packaging, new packaging can be supplied for a

charge. Please contact Global DiscWare for the cost of replacement

packaging, which may vary based on the product, and your location. Your

warranty will be voided if original Global DiscWare / R-Quest by Global

DiscWare packaging are not used.

Within the first 30 days of warranty, Global DiscWare will cover the cost of

shipping to the Global DiscWare factory via UPS Ground or other similar

transportation method; otherwise you are responsible for the cost of shipping

the product to Global DiscWare.

During the warranty period, Global DiscWare will cover the cost of returning

the repaired product to you via UPS Ground or other similar transportation

method. If you require a more urgent transportation method, upgrades can be

arranged for a charge, which in all cases must be pre-paid.

TABLE OF CONTENTS

QUICK START............................................................................................................................................. 9

BOX CONTENTS.......................................................................................................................................... 9

OPERATING ENVIRONMENT ...................................................................................................................... 10

POWER ON................................................................................................................................................ 10

PRINTER SET-UP ....................................................................................................................................... 10

QUICKSTART COPYING ............................................................................................................................ 11

QUICKSTART COMPARING....................................................................................................................... 12

OPERATION .............................................................................................................................................. 13

TURNING ON............................................................................................................................................ 13

KEYBOARD............................................................................................................................................... 14

< YES Key (left cursor or ‘Y’ on a USB keyboard) ............................................................................ 14

> NO Key (right cursor or ‘N’ on a USB keyboard).......................................................................... 14

/\ Key (up cursor on a USB keyboard) ................................................................................................14

\/ Key (down cursor on a USB keyboard) ........................................................................................... 14

Enter Key (Enter or Return key on a USB keyboard) ......................................................................... 14

Stop Key (use the escape key on a USB keyboard)............................................................................. 14

LCDDISPLAY........................................................................................................................................... 15

MENU STRUCTURE ...................................................................................................................................15

Copy.................................................................................................................................................... 15

Compare.............................................................................................................................................. 15

Batch Mode......................................................................................................................................... 15

Image Functions ................................................................................................................................. 15

Utilities................................................................................................................................................ 16

Set-up Menu........................................................................................................................................ 20

PASSWORD MENU..................................................................................................................................... 23

PRINTER SET-UP MENU ............................................................................................................................ 24

NETWORK SET-UP MENU.......................................................................................................................... 24

Use DHCP.......................................................................................................................................... 24

Set Network Name............................................................................................................................... 24

Duplicator IP...................................................................................................................................... 24

Network Mask ..................................................................................................................................... 25

Gateway IP Address............................................................................................................................ 25

Network Active.................................................................................................................................... 25

N/W Fast Start..................................................................................................................................... 25

TIME &DATE........................................................................................................................................... 26

Set Time............................................................................................................................................... 26

Set Date............................................................................................................................................... 26

Set Date Format.................................................................................................................................. 26

ENTERING TEXT (USINGTHE INTEGRATED KEYPAD) ................................................................................. 26

Disc Image Name................................................................................................................................26

Key String ........................................................................................................................................... 27

Numbers.............................................................................................................................................. 27

COPYING DISCS ........................................................................................................................................ 27

COMPARINGDISCS ................................................................................................................................... 29

BATCH MODE........................................................................................................................................... 29

APPENDIX A - ERROR MESSAGES..................................................................................................... 31

APPENDIX B - SET-UP............................................................................................................................ 33

DEFAULT SET-UP...................................................................................................................................... 33

Job Options Set-up.............................................................................................................................. 33

Read/Write Speed................................................................................................................................33

SUPPORTED FORMATS .............................................................................................................................. 34

MENU STRUCTURE ...................................................................................................................................35

APPENDIX C – DISC CREATION HINTS & TIPS................................................................................ 37

DISCS FOR DISTRIBUTION ......................................................................................................................... 37

Quick Start

Your new TCP Autoloader is designed to allow fast, easy and reliable

duplication of discs with optional printing.

The following sections will get you started copying or comparing discs quickly.

More complicated features are skipped here, so after getting started using

these instructions we recommend you browse the Operation section to

become familiar with all the powerful features of your TCP Autoloader.

Possible errors are also bypassed. If you encounter problems see the Error

Messages section of this manual.

Box Contents IMPORTANT NOTE:

The removal of this product should be undertaken by at least two people

because of its size and weight. Please ensure safe manual handling

procedures are followed.

Carefully remove your TCP Autoloader from its shipping carton and verify that

all parts are present. If there are missing or damaged parts contact Global

DiscWare or an authorized distributor immediately to correct any mis-packed

or missing parts.

You should find the following packaged with your Autoloader:

TCP Autoloader (Printer NOT included as standard)

Power Cord

User manual

NOTE:

If your TCP Autoloader is damaged during shipment, please contact the

freight carrier first, then contact your distributor or Global DiscWare.

You need to save your packaging materials so that if the need arises you can

return your Autoloader for service. Sending a unit to Global DiscWare without

the original packaging will void the warranty. This packaging was designed

specifically for shipping your Autoloader. Other packaging may not be as

suitable. If you have already disposed of your packaging materials, you can

receive a new set from Global DiscWare for a fee.

Operating Environment

Your TCP Autoloader system should be used in a climate controlled

environment free of dirt, dust, excess humidity, excessive heat or electro-

magnetic interference. Your TCP Autoloader system should be placed on a

sturdy level surface – away from sources of vibration.

Allow at least four (4) inches, (10cm), of clearance around the sides and back

of the unit for ventilation.

Power On

Before powering the system on, please ensure that if you intend to print then

the printer is correctly installed. The printer should be powered on before the

main system. After the power is turned on the TCP Autoloader goes through a

series of self-tests. If the Main Menu prompt does not appear within two

minutes: see the Error Messages section of this manual.

Printer Set-up

The TCP can optionally print to the discs – either before, or after duplication.

Ensure that the printer-mounting platform is secured to the top of the right

hand side drive cube. Position the printer as per the instructions supplied with

the mounting platform. Connect the printer to the system via the serial and

parallel leads, and ensure that the printer is powered on at the same time, or

before the main system. This will allow the system to correctly initialize the

printer.

To configure the printer, go to the Set-up Menu, then to the Printer Settings

menu within the Set-up Menu. Select the printer type by using the right arrow

key, and then press ENTER to save. Press the STOP key to get back to the

main menu. It is important that the correct printer type is selected, otherwise

the TCP Autoloader will not print correctly.

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