Q-See CENTRAL MANAGEMENT Manual de usuario
1
Remote Monitoring Software for Q-See’s
QT-Series DVRs
User Manual
CENTRAL
MANAGEMENT
SOFTWARE
CMS
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© 2011-2012 Q-See. Reproduction in whole or in part without written permission is
prohibited. All rights reserved. This manual and software and hardware described herein, in
whole or in part, may not be reproduced, translated, or reduced to any machine-readable
form without prior written approval.
Trademarks: All brand names and products are trademarks or registered trademarks of their
respective owners.
Q-See is a registered trademark of DPS, Inc.
Disclaimer: The information in this document is subject to change without notice. The
manufacturer makes no representations or warranties, either express or implied, of any kind
with respect to completeness of its contents.
Manufacturer shall not be liable for any damages whatsoever from misuse of this product.
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12
months from the date of purchase. Additionally, our products also come with a free exchange
policy that covers all manufacturing defects for one month from the date of purchase.
Permanent upgrading service is provided for the software and is available at www.Q-See.com.
Be certain to make the most of your warranty by completing the registration form online. In
addition to warranty and technical support benefits, you’ll receive notifications of product
updates along with free downloadable firmware updates for your DVR. Register today at
www.Q-See.com!
Please see the back of this manual for exclusions.
CMS, or Central Management Software, is a client management program which allows you to
control and monitor one or more Q-See QT-series security DVRs from a single location. CMS
can also be used to monitor IP (Internet Protocol, or networked) cameras as well. Through
CMS, you can adjust all of the settings, control a PTZ camera, play back recorded video,
backup files or view live feeds just as you would at the DVR itself. You are able to watch video
from multiple DVRs simultaneously on the same screen making CMS ideal for monitoring
multiple locations no matter where they – or you – are.
ABOUT THIS MANUAL
Because of our ongoing effort to constantly improve our products, additional features and
functions may have been added since this manual was written and on-screen displays may
change. We encourage you to visit our website at www.Q-See.com to check for the latest
updates and product announcements.
Throughout the manual we have highlighted warnings and other important information that will
assist you in operating your new system in a safe and trouble-free manner. Please take the
time to read and follow all instructions and pay attention to alerts as shown below:
INTRODUCTION
NOTE! Text in blue boxes with the Information icon offer additional guidance
and explanations about how to make the most out of your system.
IMPORTANT! Red boxes with this icon indicate warnings. To prevent
possible injury or damage to the product, read all warnings before use.
Rev. 1.5 2/7/12
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TABLE OF CONTENTS
1. System Requirements 6
Software 6
Hardware 6
Internet Connection Speeds 6
Compatible Network Security Systems 6
2. Getting Started 7
2.1 Installing CMS 7
Uninstalling CMS 8
2.2 Logging In 9
2.3 Control Center Operation Interface 10
2.4 E-Map 12
Using the E-Map 12
2.5 Basic Configuration 13
Channel Groups 15
3. Monitoring Using CMS 17
Live Viewing 17
Display Mode 17
Snapshot 19
Pan-Tilt-Zoom (P.T.Z.) Camera Operation 20
Alarm Display 20
4. System Configuration 21
4.1 Device Manager 21
4.2 Local Configuration 22
Local Basic Configuration 22
Local Schedule Configuration 24
Local Alarm Configuration 27
4.3 Server Configuration 28
4.4 E-map Configuration 29
Adding Maps 30
Map Configuration 31
4.5 User Management 32
Adding a User 32
Passwords 33
4.6 Log Inquiry 34
5. Video Search 35
5.1 Playback 35
File Search 36
Video Playback 38
Picture Playback 39
5.2 Backup 40
Backing up by Event 40
Backing up by Time 40
TROUBLESHOOTING 41
IP TOOL 42
QUESTIONS OR COMMENTS? CONTACT US 43
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SOFTWARE
The table below lists the versions of the Windows operating system that are compatible with
CMS along with any updates and which version of DirectX you will need to be running.
2.1 INSTALLING CMS
CMS can be installed by clicking on the
Install CMS Software button on the CD
included with your DVR, or by clicking on the
file Setup.exe in the CMS folder.
SYSTEM REQUIREMENTS GETTING STARTED
HARDWARE
The following shows the minimum hardware requirements necessary to ensure a stable
operating experience depending on the number of channels being monitored simultaneously
with CIF resolution and real-time 30 frames per second speed. Up to 64 channels can be
viewed simultaneously, at a slower frame-rate. The actual number of channels that can be
monitored – along with their speed – is dependent upon bandwidth, the nature of your internet
connection (both at your location and the location of each DVR), and the capabilities of your
computer’s video card.
Operating System Comments
Windows XP SP2 or later DirectX 9.0c or later
Windows 2000 SP4, DirectX 9.0c or later
Windows Vista DirectX 10.0c or later
Windows 7 DirectX 10.0c or later
Channels CPU Memory Hard Drive Size
4 Intel Pentium 3.0 GHz
AMD 3000+
1GB 160GB
8 Intel Core 2 Duo 1.8 GHz
AMD Dual Core 3800+
1GB 250GB
16 Intel Core 2 Duo 2.2 GHz
AMD Dual Core 3800+
2GB 500GB
INTERNET CONNECTION SPEEDS
The minimum speed on the internet connection is 1Mbps download and 1Mbps upload for 4
and 8 channels, and 2Mbps download and upload for 16 channels. This applies to the Internet
connections both at the DVR and the computer you are monitoring from. If you are monitoring
multiple DVRs, your computer’s bandwidth needs will increase proportionately if you wish
to monitor a large number of channels simultaneously. You can check the speed of your
connection at both ends by going www.SpeedTest.net from both a computer attached to the
same router as the DVR as well as the remote computer which you will be using.
COMPATIBLE NETWORK SECURITY SYSTEMS
The following Q-See products can be accessed and controlled using CMS. They must be
set up and properly configured for remote monitoring before attempting to access them with
CMS.
QT4 SERIES – Includes: QT426, QT428, QT446, QT454, QT474 and QT4332.
QT5 SERIES – Includes: QT504, QT518, QT526, QT528, QT536 and QT5116.
This list was complete at the time of its writing but any new QT-series DVR purchased after the
revision date noted at the bottom of page 3 will be compatible with the latest version of CMS.
IMPORTANT! Turn off any anti-virus software currently running on your
computer before beginning installation to avoid software conflicts.
If launching the installer from the CD, an
information window will pop up. Click OK to
continue.
The Setup window will open advising you
to close all other programs. Click on Next to
proceed.
The next window will allow you to select
where to install the CMS Control Center
application. By default, it will install in the
Program Files folder on your computer, but
you may click on Browse to choose another
destination. Click on Next to proceed.
CHAPTER 1 CHAPTER 2
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You will be asked where you want the
program to add its icons. Select a specific
location if desired. Click on Next to proceed.
The installer will display a progress bar as it
installs the program onto the hard drive.
When installation is complete, you will receive
a completion notice at which time you can
click on Finish to close the installer.
UNINSTALLING CMS
If you need to uninstall CMS for any reason you may do so by using Windows’ Add or
Remove Programs (XP, 2000) or the Programs and Features (Vista, 7) control panels. You
may also use the unistaller which can be found when selecting Control Center from the All
Programs menu.
2.2 LOGGING IN
To launch CMS, double click on the CMS icon on your computer desktop, or
select it from the program menu available by clicking on the Windows icon at
the lower left corner of your computer screen.
When you first launch the program, it will
ask you to create a password. You cannot
change the field labelled “System.”
The next window will ask you to re-enter the
password along with giving you the option to
input an e-mail address where the password
can be sent in the event you forget it.
Once you have entered the information, the
actual log in screen will appear. When you
access the software in the future, this will be
the starting window.
You will only need to enter your password
and it is here where the button to e-mail you
your password is located.
The default user name is SYSTEM and the
default password is 123456
When you log in, you will be
shown the Control Center
Operation Interface with the
Preview Window in the center.
This is the main window for
monitoring your DVR(s). The
window will be blank until you
have added your systems to the
program.
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2.3 CONTROL CENTER OPERATION INTERFACE
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234
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8
9
10
18
11 12 13 14 16
17
15
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Item Name Description
1 Device List Shows the connected DVRs and available cameras. This can
be switched to show groups of specific channels by clicking
on the Channel Group tab at the bottom.
2 Lock/Unlock Locks the current configuration. When locked, one must enter
the user name and password to make any changes.
3 Minimize/Maximize Minimize or maximize the Control Center’s window.
4 Close You can close the program by clicking on the X or the Exit
button at the bottom.
5 Preview Window Displays the live video from selected cameras. The channel
with the red surround is the camera currently being controlled
(if applicable). Double clicking on a channel will bring it to full
screen.
6 Local PC Time Displays the local time of the monitoring PC.
7 Drive Capacity
Shows the amount of space remaining in the partition on the
computer’s hard drive that has been set to save recorded videos.
8 PTZ Controls Clicking on the directional controls will move a connected PTZ
camera.
9 Zoom/Focus/Iris Allows you to adjust the zoom, focus and light level (iris) of the
camera.
10 Preset/Cruise Allows you to activate pre-set PTZ functions
11 Display Mode Choose the number of cameras you wish to view at once.
12 Audio Turn audio on or off. You must have a microphone or other
audio input device connected to listen to audio.
13 Snapshot Take up to 10 still images from selected camera (highlighted
in red)
14 Close Preview Closes all currently displayed video streams.
15 Dwell Allows you to automatically switch between channel groups.
Depending on display mode settings, Dwell will:
Proceed through each camera in sequence
Switch to the next set of channels if more are
available than can be displayed at once.
16 Previous/Next
Group
Manually switch to the prior or next group of channels.
17 Alarm Display Shows activity, such as the beginning and ending of motion
detection events or video loss, along with camera number,
alarm type, and device name.
18 Mode Buttons Live - Live viewing mode
E-Map - Opens a user-created map showing location of
cameras and sensors.
System Config - Add systems, create Channel Groups, etc.
Video Search - Switches to video search mode
Exit - Exits CMS
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2.5 BASIC CONFIGURATION
You will need to access your DVRs through CMS in order to monitor them.
STEP 1. Click on the System Config
button at the lower right of the
Control Center Operation
Interface.
This will change the screen to the
Device Manager window which
will allow you to begin to add one or
more DVRs to your system. Adding
an IP camera is done in the same
manner.
STEP 2. Click on the Add Region icon at the upper left of the window.
Add
Region
Add
Device
Modify Delete
STEP 3. Name the new region. This can
be named whatever you want - up to
32 characters in length. If you have
several DVRs in a building, you may
want to name the region after that
location for easy reference. You can
also add sub-regions if needed.
2.4 E-MAP
Users have the option to add a map showing
the locations of the cameras being monitored
in order to quickly show the location of an
alarm event. The maps can be a floorplan
of a single building or they can show the
location of DVRs within a city. The settings
for the E-map function are made in the
Map Config portion of the System Config
window. This process is covered in Section
4.4 E-Map Configuration.
USING THE E-MAP
Select the map you want to monitor from the tree to the right of the window and it will be
displayed along with any cameras you’ve placed on it.
You have the option of displaying the map while monitoring the cameras in Live View. Right-
clicking on the map in the window will bring up a dialog box giving you the option to display it
full screen. If you have an additional monitor connected to the PC, you may choose to have it
display on that screen while the main window for CMS can be viewed on the original monitor.
Right-clicking again on the map will give you the option to return to the regular viewing mode.
If you selected the check box “E-Map” in
the Local Alarm Configuration tab (See
Section 4.2), that camera’s icon will begin
blinking on the map when it detects motion.
Right-clicking on that camera will open a
window showing you that channel’s view.
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STEP 4. Once you have set up your region, you can add one or more DVRs or IP
cameras to it by clicking on the Add Device icon.
Device Name - You can name the device (DVR or camera) anything you chose but it is
generally helpful to use a descriptive term that will help you quickly identify it. There is
a 32 character limit.
Server - The Internet IP or DDNS address which allows you to access your DVR
from outside of your Local Area Network (LAN). Please see your DVR’s Remote
Monitoring Guide or camera’s manual for instructions on how to configure your
DVR for access over the Internet.
Data Port - Typically 6036 for the QT-series unless you had to configure it differently
during setup.
User Name and Password - These are the same as you use to log into your DVR. By
default, they are admin and 123456.
Search Device - Use this only if you are connecting to DVRs connected to the same
router as your computer. It will not bring up devices located outside of your LAN.
When you have successfully added a device,
it will show up in the selected region along
with a list of cameras available for viewing.
Repeat the steps above to add more devices
(if any).
Use the Modify tool to rename or modify
the settings for the region or any connected
systems. If you change the password or user
name on your DVR, you will need to update
that information within CMS using this tool.
Delete can be used to remove systems or
regions as needed.
STEP 5. To view your DVRs, click on the
Live button at the lower right of the
Operation Interface.
STEP 6. You will see your connected
devices listed to the left of the viewing
window. You can drag and drop the
DVR’s icon onto the blank Operation
Interface window to open the feeds
from the attached cameras.
CHANNEL GROUPS
Channel groups are any collection of channels that you have grouped together for your
convenience. They can be selected channels from one DVR or a few channels from multiple
systems.
Channel groups are set up in the Device Manager console after you’ve added systems to
the Device List. Again, there is a 32-character limit for names.
Add
Group
Modify
Group
Delete Dwell
Setup
Add Group - Creates a new channel group
Modify Group - Change the group’s name.
Delete - Remove a channel group from the list
Dwell Setup - Set the time that the system will display a channel group (between 5
seconds and 2 minutes) before moving to the next channel group.
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STEP 1. Click on the Add Group icon
STEP 2. Enter the name of your group and click OK.
STEP 3. With the channel group’s icon highlighted, click on an available camera in the
Device List and then press the >> button in the middle to add that camera to the
group.
If you have multiple groups and you want
CMS to automatically switch between
them, then you will need to set up the time
delay between groups using Dwell Setup.
Otherwise, you can manually switch using
the Previous Group and Next Group
buttons (items 16 in Section 2.3).
You will need to place a check mark before
each group you want to cycle through. And,
you are able to individually set the dwell
time of each group from five seconds to two
minutes.
1 Ch. 4 Ch. 9 Ch. 16 Ch. 25 Ch. 36 Ch. 6-256 Ch.
MONITORING USING CMS CHAPTER 3
LIVE VIEWING
Once you have added your DVR(s) to the Device Manager, you can view the cameras
attached to those systems in the Control Center Operation Interface.
There are six pre-configured modes ranging
from a single camera to 32 channels on
display at the same time. The last mode is a
drop-down which allows you to chose a 6-,
8-, 13-, 49-, or 64-channel display. You can
drag and drop the channels into any of the
other positions on the screen. You can also
drag a camera name from the Device List
on the left onto an on-screen position.
In the 6-, 8- and 13-channel displays, you
will get one large display surrounded by the
remaining channels in smaller displays.
To begin viewing you will need to be in Live
Viewing mode which can be entered by
clicking on the Live button at the lower right
of your screen.
Next, drag and drop a system’s icon from the Device Manager onto the blank Preview
Window and CMS will populate the screen with the cameras’ video feeds. Alternately, you
can drag and drop individual cameras (from the same DVR or multiple DVRs) onto individual
segments of the multi-channel display.
You can also use this same method to view
cameras in a channel group. You must first
close out the current video feeds by pressing
the Close Preview button. Afterwards, you
can select the Channel Group tab at the
bottom left of the Control Center Interface
and select a group.
DISPLAY MODE
You can choose how many camera streams you wish to view at once by selecting the desired
multi-screen configuration from the row below the Preview Window.
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Clicking on a camera in the multi-channel view so that it has a red outline and then clicking
on the 1-channel display mode button will cause the Preview Window to only display that
channel. You can also double click on a screen to bring it to single camera view.
Right-clicking on a channel will bring up a dialog box allowing you to take several actions:
Turn off live view - This allows you to turn off viewing of this channel alone.
Start Manual Record - This records the video of the selected channel to your computer’s
hard drive.
Stop Manual Record - Ends manual recording.
Enable Audio - If you have a microphone or audio-capable camera connected to this
channel, you can turn the audio on. You can also do this in single-camera display
mode by pressing the Enable Audio button below the Preview Window.
Full Screen - This will bring the Preview Window to full screen mode for easier viewing.
The rest of the Control Center Operation Interface will be hidden. Right-clicking
this screen will return it to normal viewing. If you have more than one display, you will
be given the choice of which monitor on which to display the video.
SNAPSHOT
You can take up to 10 still frames from a
single camera by pressing the Snapshot
button. Click on any channel in the on-screen
Preview Window to chose it. The chosen
camera will have a red outline.
Once you have selected the camera and pressed the Snapshot button, the Snap Picture
window will open.
Channel Which camera will be used. You can select a camera using the drop down.
Frame The number of still images (1-10) that will be taken.
Snap This refreshes the images. Use this if you’ve selected a different camera.
Title This will display the camera’s name in the upper left of the image.
Time This will display the time the image was taken.
Exit Closes the window without taking pictures.
Save To Shows where the files will be saved.
Browse Chose a different destination for the files.
Save Saves the images
Print
Functions
You may print the currently displayed images as you would any other
document. You have the option to preview the printed document, change
your printer settings, and print more than one image to a page.
The images will be saved with the file names shown below each picture. The files are saved
in the bitmap (BMP) format with the file name format showing the DVR’s name, the camera’s
name, the date and the time the image was captured. The first image above would have the
file name: QT4--CAM11.2011.08.30.17.01.14.708.bmp
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