Polycom Pano Guía de referencia rápida

DEPLOYMENT GUIDE 1.2.2 | September 2019 | 3725-85391-003A

Polycom® Pano™

translated into another language or format, or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc.

6001 America Center Drive

San Jose, CA 95002

USA

Trademarks Polycom®, the Polycom logo and the names and marks associated with Polycom products

are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the

United States and various other countries.

All other trademarks are property of their respective owners. No portion hereof may be reproduced or

transmitted in any form or by any means, for any purpose other than the recipient's personal use, without

the express written permission of Polycom.

End User License Agreement By installing, copying, or otherwise using this product, you acknowledge

that you have read, understand and agree to be bound by the terms and conditions of the End User

License Agreement for this product. The EULA for this product is available on the Polycom Support page

for the product.

Patent Information The accompanying product may be protected by one or more U.S. and foreign

patents and/or pending patent applications held by Polycom, Inc.

Open Source Software Used in this Product This product may contain open source software. You may

receive the open source software from Polycom up to three (3) years after the distribution date of the

applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing

the software to you. To receive software information, as well as the open source software code used in

this product, contact Polycom by email at [email protected] (for video products) or

OpenSourceV[email protected] (for voice products).

Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this

document, Polycom makes no warranties or representations as to its accuracy. Polycom assumes no

liability or responsibility for any typographical or other errors or omissions in the content of this document.

Limitation of Liability Polycom and/or its respective suppliers make no representations about the

suitability of the information contained in this document for any purpose. Information is provided "as is"

without warranty of any kind and is subject to change without notice. The entire risk arising out of its use

remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any

direct, consequential, incidental, special, punitive or other damages whatsoever (including without

limitation, damages for loss of business profits, business interruption, or loss of business information),

even if Polycom has been advised of the possibility of such damages.

Customer Feedback We are striving to improve our documentation quality and we appreciate your

feedback. Email your opinions and comments to [email protected].

Polycom Support Visit the Polycom Support Center for End User License Agreements, software

downloads, product documents, product licenses, troubleshooting tips, service requests, and more.

Contents

Before You Begin................................................................................................3

Get Help.............................................................................................................................. 3

Getting Started................................................................................................... 4

Features and Capabilities................................................................................................... 4

Hardware Features...................................................................................................4

System Indicator Lights.......................................................................................................6

Powering On and Off...........................................................................................................6

Power On the Device............................................................................................... 7

Power Off the Device................................................................................................7

Managing the System......................................................................................................... 7

Access the System Web Interface............................................................................8

Access the Polycom Cloud Service Administration Portal from the System

Web Interface...................................................................................................... 8

Access the Polycom Cloud Service Administration Portal from an Assigned

URL..................................................................................................................... 9

System Hardware............................................................................................. 10

Connect a Touch-Capable Monitor....................................................................................10

Connect a Non-Touch Monitor.......................................................................................... 10

Positioning the System......................................................................................................11

Mount the System on a Wall...................................................................................11

Mount the System on a Monitor............................................................................. 12

Network Settings.............................................................................................. 14

Configuring the Primary Network (LAN) Settings..............................................................14

LAN Status Lights...................................................................................................14

Obtain IP Addresses Automatically ....................................................................... 14

Configure IPv4 Settings..........................................................................................14

Configure IPv6 Settings..........................................................................................15

Configure DNS Settings......................................................................................... 15

Configure LAN Options.......................................................................................... 16

Configuring the Secondary Network (Wi-Fi) Settings........................................................17

Configure Wi-Fi Settings........................................................................................ 17

Disable the Secondary Network (Wi-Fi)................................................................. 19

Integrating with a Polycom Video System..................................................... 20

Polycom, Inc. 1

Supported Polycom Video Systems..................................................................................21

Connecting a Polycom Video System Using Two Monitors.............................................. 21

Direct Connection Setup........................................................................................ 21

HDMI Splitter Setup................................................................................................23

HDMI USB Adapter Setup......................................................................................24

Complete the Two-Monitor Setup (HDMI Splitter or HDMI USB Adapter)..............26

Connecting a Polycom Video System Using Three Monitors............................................28

Complete the Three-Monitor Setup........................................................................ 29

Test Content Sharing.........................................................................................................31

Unpair a Polycom Video System.......................................................................................31

System Deployment......................................................................................... 32

General Notes................................................................................................................... 32

Notes on Wi-Fi Network ........................................................................................ 32

Using an Ethernet Connection.......................................................................................... 33

Using a Wi-Fi Connection................................................................................................. 33

Configure Pano for Using Wi-Fi as the Connection................................................34

Using a Dedicated Content VLAN.....................................................................................34

Configure Your Firewall.......................................................................................... 35

Using Dual Connections on a Single Device.....................................................................38

Notes About This Deployment................................................................................39

Using Dual Pano............................................................................................................... 39

Contents

Polycom, Inc. 2

Before You Begin

Topics:

▪Get Help

This information is for system integrators who need to deploy and integrate Polycom® Pano™ devices with

other Polycom video endpoints.

Polycom recommends that you record your device’s serial number and have it available for setup and

troubleshooting. The serial number is printed on the device and the shipping box labels. It also is listed on

the Dashboard of the system web interface.

Get Help

For more information about installing, configuring, and administering Polycom products, refer to Polycom

Support.

Polycom, Inc. 3

Getting Started

Topics:

▪Features and Capabilities

▪System Indicator Lights

▪Powering On and Off

▪Managing the System

Features and Capabilities

The Pano device provides real-time collaboration with the following features:

▪ Up to full 4K performance for sending content streams to high-definition monitors with or without

touch capabilities. Meeting participants simultaneously stream content onto the monitor or

interactively annotate and control content.

▪ Support for multiple content streams from AirPlay®- and Miracast®-certified devices, the Polycom®

Content™ App, and HDMI connections.

▪ Integration with supported Polycom video systems.

▪ Integrated toolbar with high-performance annotation capabilities.

▪ Cloud connectivity for remote administrator access.

▪ System security with 802.1X authentication for wired connections and PKI certificates.

▪ Device management with Polycom® RealPresence™ Resource Manager.

▪ Remote administrator access for managing standalone devices.

Note: Audio transmission in Miracast mirroring is best-effort. For Windows 10 or Android devices,

Miracast audio-video synchronization isn’t guaranteed.

Hardware Features

Polycom designed the Pano device system to be always connected and powered. The system includes

limited cable and Wi-Fi connections to simplify setup, and its compact design fits most space

requirements.

Polycom, Inc. 4

Front and Side Feature Descriptions

Reference Number Feature

1 LED indicator of system status and button to initiate factory reset

2 Security cable lock slot on the side

Back Panel Feature Descriptions

Reference Number Feature

1 HDMI input port

2 Analog audio output

3 HDMI output port

Getting Started

Polycom, Inc. 5

Reference Number Feature

4 USB 3.0 host port

If you plug a dongle for a wireless pointing device into the USB 2.0 port and connect a

USB flash drive to the USB 3.0 port, the wireless pointing device may not function

properly.

5 USB 2.0 host port

If you plug a dongle for a wireless pointing device into the USB 2.0 port and connect a

USB flash drive to the USB 3.0 port, the wireless pointing device may not function

properly.

6 10/100/1000 Ethernet port

The device ships with this Ethernet port covered. This port is reserved for future use.

7 10/100/1000 Ethernet port powered with PoE+ PD

This port supports IEEE 1588 for time synchronization with devices in a room.

8 2.0 mm jack for optional external 54 V DC power adapter

System Indicator Lights

The LED on the front of the Pano device system provides the following information.

Indicator Light System Status

Off or blinking red light System is disconnected, cannot initialize, or has encountered a severe

malfunction

Steady white light System is initializing

Steady blue light System is running

Alternating blue and amber lights System is in software update or factory restore mode

Powering On and Off

The system turns on when you plug it into a power source. The system doesn’t have a power button, so

you must unplug the power cable to turn it off.

You can power the device with the following:

▪ Power over Ethernet+ (PoE+) IEEE 802.3at Type 2 (Link Layer Discovery Protocol [LLDP]

negotiation is supported for switches that require it)

▪ 2.0 mm power adapter

Remember the following when powering the Pano device:

Getting Started

Polycom, Inc. 6

▪ When you connect both a PoE+ source and power adapter, the power adapter takes precedence.

▪ The device reboots when you connect or disconnect the power adapter.

▪ The Pano device supports only PoE 2-event classification mode. Depending on the model, you may

need to configure your switch to support the 2-event classification mode before the system is able

to receive proper power from the component. If necessary, check the switch user manual for

instructions to activate this feature.

▪ Powering a Consumer Electronics Control (CEC)-enabled monitor off and on disrupts how the Pano

device functions and requires you to restart the device. To avoid these issues, Polycom

recommends disabling the monitor's CEC setting. (Note: CEC may have a different name

depending on the monitor manufacturer.)

Power On the Device

You need to connect all of the related equipment that you intend to use before connecting the power

source to the Pano device.

Procedure

1. Connect the Pano device to the monitor using an HDMI cable.

2. Optional: Connect the touch-capable monitor to the bottom USB port.

3. Connect the LAN cable.

Note: You might experience a low signal strength when connecting the device with a LAN cable

longer than 30 m (100 ft). Polycom recommends that you use an externally powered

Ethernet hub or PoE switch to limit the LAN cable length to shorter than 30 m (100 ft).

4. Connect the power source.

The device is considered on.

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