Poly Savi 8410 Office Manual de usuario

Savi 8410/8420 Office

DECT Wireless Headset System

User Guide

Contents

DECT Information 3

DECT Enhanced Security 3

Overview 4

Your headset system 4

Headset Controls 4

Base overview 4

Accessories 5

Connect your headset system 6

Desk phone setup details 6

Position Your Base 8

Fit and charge 9

Customize Your Headset 9

Charge your headset 9

Talk Time 9

Headset battery status 9

Replace rechargeable battery 10

Load software 11

Update your Poly device 11

Pair to your mobile phone 12

Auto connect feature 12

Transfer mobile audio 12

Disconnect your mobile phone 12

The basics 13

Headset Controls 13

Power on your headset 13

Adjust volume 13

Launch Microsoft Teams (Teams model only) 13

ANC (stereo headset feature) 14

Change your default line 14

Get a dial tone 14

Stream audio 14

Make, answer, end calls 15

Make a call 15

End/take a call 15

Mute 15

Answer a second call 15

Reject a Mobile Call 15

Merge a call from 2 sources 15

Set up a conference call 16

More Features 17

Change voice prompt language 17

Optimize audio quality 17

Limit office noise 17

Remove or connect a headset charge cradle 17

Set the range 17

Automatic secure subscription 18

Troubleshooting 19

Headset 19

Desk Phone 20

Mobile 20

Softphone 21

Safety warnings 23

Safety Instructions 23

Support 25

DECT Information

DECT products should never be used outside the region in which they were originally

purchased and intended to be used.

The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which

vary by country. DECT 6.0 devices are generally authorized for use in the US/Canada/

Mexico. Use of this DECT 6.0 product in unauthorized countries is a violation of law, may

disrupt telecommunications networks and devices, and can subject you to fines and

penalties by regulatory agencies.

DECT Enhanced Security

Poly is a member of the DECT Forum and has fully adopted their recommendations for

enhancements to security within all DECT products.

Poly DECT-based products now fully incorporate the latest recommendations on

Enhanced Security from the DECT Forum and ETSI. These improvements cover

registration, authentication, authorization and encryption procedures. Poly DECT

products are now secure against known vulnerabilities that were highlighted by the

public announcements of the Chaos Communication Congress in 2009.

Poly DECT products have been tested against and passed the DECT Forum security

certification requirements and consequently have been granted 'DECT Forum security'

logo certification.

Poly DECT products using the new enhanced version of DECT that includes these

security improvements are marked on the base with the DECT Forum security logo.

Overview

Your headset system

Your DECT™ headset system has 3-way connectivity to computer, desk phone and

mobile phone.

Headset Controls

1Volume wheel: Toggle repeatedly forward or backward to adjust volume

2Call / Teams button: Press to place, answer, end a call or to interact with Microsoft

Teams (Teams model and Teams desktop app required)

3Mute button: During a call, press to mute and unmute

4Headset LED: Flashes when in use

5Power button: Toggle on and off

6ANC (Active Noise Canceling): Toggle on and off

Be safe

Please read the safety guide for important safety and regulatory information before

using your new device.

Base overview

Front view

1Desk phone button

2Computer button

3Back button

4Base screen

5Navigation wheel (scroll/press)

6Headset charge cradle

7Mobile phone button

8Mute button or Microsoft Teams button (varies by model)

Back view

FEDCBA

4567

1Headset charge cradle

2Back button

3Navigation wheel (scroll/press)

4Telephone interface cable jack

5Handset lifter jack

6Computer cable USB-C port

7Power jack

8Desk phone configuration switch

9Cradle release slider

Accessories

1 Electronic hookswitch cable (EHS cable) Electronically and automatically answers/

ends a desk phone call. Enables remote call control with your headset.

2 HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote

call control with your headset.

Connect your headset system

Using the diagram, connect the base to your computer, power outlet and desk phone's

headset port, if available. Otherwise, connect the base to your handset port.

FEDCBA OR

NO HEADSET PORT

HEADSET PORT

Desk phone Base configuration setting (on back of base)

Most phones A

Cisco phones D

Cisco phones with EHS cable A

Desk phone setup details

Your desk phone setup method varies by desk phone and connection accessories.

Choose a desk phone setup A, B, C or D and connect cables.

A Desk phone with dedicated headset port

• Connect one end of the telephone interface cable to the back of the base

• Connect the other end of the telephone interface cable into the dedicated headset

port on the desk phone

Important: Cisco phones use configuration D on the back of the base. Most other

phones use default configuration A. Use this setup if you are not using the HL10 lifter

or EHS cable. In this configuration, press both the headset button on your desk

phone and the call control button on the headset to answer or end calls.

B Desk phone (standard)

• Connect one end of the telephone interface cable to the back of the base

• Disconnect the handset coil cord from the base of the desk phone and re-connect

it to the telephone interface cable junction box

• Finally connect the remaining end of the telephone interface cable into the open

handset port on the desk phone

Important: Cisco phones use configuration D on the back of the base. Most other

phones use default configuration A.

Note: Use this setup if you are not using the HL10 lifter or EHS cable and your desk

phone does not have a dedicated headset port. In this configuration, manually remove

the handset on your desk phone and press the call control button on the headset to

answer or end calls.

C Desk phone + EHS cable (sold separately)

Important: Use configuration A on the back of the base, which works for most

phones including Cisco phones.

D Desk phone + HL10 lifter (sold separately)

Important: Cisco phones use configuration D on the back of the base. Most other

phones use default configuration A.

Position Your Base

The minimum recommended separation between your desk phone and the base is 6

inches.

The minimum recommended separation between the base and computer is 12 inches.

Incorrect position can cause noise and interference problems.

Note: Headset cradle may vary, but function is the same.

Fit and charge

Customize Your Headset

Optimize the comfort and fit of your headset.

Adjust the Headband

1To adjust the headband, lengthen or shorten the band until it fits comfortably.

Position the earcups so that the foam cushions sit comfortably over the center of

your ears.

2Position the stabilizer T-bar above your ear, if applicable.

Adjust the Boom

For optimum audio, bend the boom so it is approximately two finger widths from the

corner of your mouth.

Note: For true stereo listening when wearing the boom on the left, adjust the wearing

preference setting in Poly Lens Desktop App.

Charge your headset

Place the headset in the charge cradle. The headset charging LED flashes when charging

the headset and turns off when the headset is fully charged. Charge for at least 20

minutes prior to the first use. A full charge takes up to 3 hours.

Talk Time

With a full charge, the headset provides up to 13 hours of talk time.

Headset battery status

Determine your headset battery status:

• Listen to the voice prompts after powering on the headset

• With your headset idle, view the headset battery level on your base display's

homescreen

• View in Poly Lens Desktop App

• View headset LEDs while charging in your base charge cradle

Headset battery status Base display

homescreen or Poly

Lens Desktop App

Headset LED

while charging

Battery full

Battery high

Battery medium

Battery low

Battery critical

Tip: To reset the accuracy of the talk time alert, deplete the headset battery then charge

fully.

Replace rechargeable battery

Replace your rechargeable battery after 3 years or 500 charge cycles, whichever occurs

first.

To ensure replacement batteries meet high quality standards and for optimal

performance, use only Poly batteries.

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