Poly Savi 7310 UC Manual de usuario

Savi 7310/7320 UC

Wireless DECT headset system for

computer

User guide

Contents

DECT information 3

DECT Enhanced security 3

Overview 4

Headset overview 4

Charge stand (select models only) 4

D400 DECT USB adapter 5

Fit and charge 6

Wear on the right or left 6

Charge your headset 6

Talk time 6

Battery 6

Connect to PC 7

Subscribe D400 USB adapter again 7

Configure USB adapter 7

Load software 9

Update firmware 9

The basics 10

Headset overview 10

Power on/off 10

Make, answer, end calls 10

Adjust volume 11

Mute 11

Interact with Microsoft Teams 11

View Microsoft Teams notifications 11

More Features 12

Optimise audio quality 12

Limit office noise 12

Set up a conference call 12

Subscribe D400 USB adapter again 12

End subscription mode 13

Online indicator 13

Out of range warning tones 13

Troubleshooting 14

Headset 14

Softphone 14

What's in the box 16

Support 17

DECT information

DECT products should never be used outside the region in which they were originally

purchased and intended to be used.

The enclosed DECT wireless product uses restricted wireless radio frequencies which

vary by country. Use of this DECT product in unauthorised countries is a violation of law,

may disrupt telecommunications networks and devices and can subject you to fines and

penalties by regulatory agencies.

DECT Enhanced security

Poly is a member of the DECT Forum and has fully adopted their recommendations for

enhancements to security within all DECT products.

Poly DECT-based products now fully incorporate the latest recommendations on

Enhanced Security from the DECT Forum and ETSI. These improvements cover

registration, authentication, authorisation and encryption procedures. Poly DECT

products are now secure against known vulnerabilities that were highlighted by the

public announcements of the Chaos Communication Congress in 2009.

Poly DECT products have been tested against and passed the DECT Forum security

certification requirements and consequently have been granted 'DECT Forum security'

logo certification.

Poly DECT products using the new enhanced version of DECT that includes these

security improvements are marked on the base with the DECT Forum security logo.

Overview

Headset overview

Note: Headset design may vary but function is the same.

Volume up

/ Call / Press to interact with Microsoft Teams (Teams model only, app

required)

Volume down

Power

Mute/unmute

Be safe

Please read the safety guide for important safety, charging, battery and regulatory

information before using your new headset.

Charge stand (select models only)

Note: The charge stand plugs into a computer or wall charger's USB port.

D400 DECT USB adapter

Note: The DECT adapter connects to a USB-A port on your computer. To connect to a

USB-C port, first connect your DECT adapter to the accessory USB-C adapter and plug

into your computer.

Standard LEDs

USB LEDs Status

Solid green Headset connected; subscription successful

Fast flashing green Incoming call

Flashing green On a call; call on hold; streaming media

Solid red Call is muted

Flashing red and green Subscribe mode

Flashing green Update in progress

Red for 4 seconds Subscription failed

LEDs when Microsoft Teams* is detected

USB LEDs Status

Solid white Connected to Teams

Pulsing white Teams notification

Flashing white for 10

seconds

Teams connection failed

Note: *Requires Microsoft Teams desktop application.

Fit and charge

Wear on the right or left

• To position the microphone on the right or left side, rotate the microphone boom up

and over. Bend the boom so it is approximately 2 finger widths from the corner of

your mouth.

• Gently flex the headband wider if the fit is uncomfortable on your ears.

Charge your headset

Place the headset in the charging cradle. The charging LED flashes when charging the

headset and remains steady when the headset is fully charged. Charge for at least 20

minutes prior to the first use.

Talk time

With a single full charge, the headset provides up to 13 hours of continual talk time in

wideband mode.

Battery

This product has a replaceable battery. To ensure replacement batteries meet high

quality standards and for optimal performance, only use replacement batteries provided

by Poly.

Connect to PC

Your DECT™ USB adapter is pre-subscribed (connected) to your headset.

1Turn on your headset and insert the DECT USB adapter into your laptop or PC.

D400 adapter: To connect your DECT adapter to a USB-C port, use it with the

optional USB-C adapter.

2The USB adapter LED is solid red when inserted and then turns solid green or blue to

indicate the headset is connected to the USB adapter. If you are wearing your headset

you will hear "Base connected" to indicate the connection has been established.

When on a call, the LED on the USB adapter flashes green or blue. When not on a call

the LED is solid green or blue. LED colour varies by USB adapter model.

Subscribe D400 USB adapter again

Typically, your DECT USB adapter is subscribed (connected) to your headset. In the event that

your adapter is disconnected or bought separately, you will need to subscribe the adapter to

your headset.

1Insert the DECT USB adapter into your laptop or computer and wait for the LED to

light up.

2To put your headset in subscribe mode, press and hold the Volume up button for 4

seconds. Your headset LED lights up.

3To put your DECT USB adapter into subscribe mode, double press the subscription

button until the USB adapter flashes red and green.

Note: To connect your DECT adapter to a USB-C port, use it with the optional USB-

C adapter.

4Subscription is successful when you hear "pairing successful" and "base connected"

and the DECT USB adapter LED is solid green.

Note: If the USB adapter LED goes solid red after flashing red and green, the

subscription attempt has failed and should be repeated.

End subscription

If the USB adapter is in subscription mode and you want to stop the adapter from

searching for a headset, press the subscription button once. The subscription light will be

solid red for four seconds and then go to its previous state.

Configure USB adapter

Your DECT USB adapter comes ready to take calls. If you want to listen to music, you will

need to conﬁgure your DECT USB adapter.

Windows

1To conﬁgure your DECT USB adapter to play music, go to Start menu > Control Panel

> Sound > Playback tab. Select your headset and set it as the Default Device and click

OK.

2To pause music when you place or receive calls, go to Start menu > Control Panel >

Sound > Communications tab and select the desired parameter.

Mac

3To conﬁgure the DECT USB adapter, go to Apple menu > System Preferences >

Sound. On both the Input and Output tabs, select your headset.

Load software

Download Poly Lens App to get the most out of your device. Some softphones require the

installation of Poly software to enable device call control (answer/end and mute)

functionality. Download: poly.com/lens.

• Enable features

• Change settings

• Configure call control for softphones

• Update device firmware

• Manage notifications and alerts

• Schedule health and wellness reminders

Update firmware

Keep your firmware up-to-date to improve performance and add new features to your

Poly device.

Update your firmware using your computer with Poly Lens Desktop App. Download at

poly.com/lens.

While updating firmware:

• Do not use your Poly device until the update is complete.

• Do not start a second update from a second device.

• Do not stream media.

• Do not answer or place a call.

The basics

Headset overview

Note: Headset design may vary but function is the same.

Volume up

/ Call / Press to interact with Microsoft Teams (Teams model only, app

required)

Volume down

Power

Mute/unmute

Power on/off

To turn on the headset, slide the Power button to reveal green.

Make, answer, end calls

Make a call

Dial from your softphone.

Answer or end a call

Tap the Call button.

Answer a second call

1While on a call, press the headset Call button for 2 seconds to answer the second call.

This will place the first call on hold.

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