Plantronics VOYAGER PRO UC 200B Manual de usuario

Voyager® PRO UC

Wireless Headset System

WG200/B

User Guide

Plantronics Voyager PRO UC User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Voyager

PRO UC WG200/B (BUA-200 USB Adapter + WH200/B (Voyager®PRO) Headset) Wireless Headset System.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Contents

Plantronics Voyager PRO UC User Guide

1 Package Contents and Features.................................4

1.1 USB Adapter............................................................ 4

1.2 Headset ................................................................... 4

2 Set Up ........................................................................ 6

2.1 Connecting USB Adapter to PC .............................. 6

2.2 Charging Headset .................................................... 6

2.3 Fitting Headset ........................................................ 6

3 Test Call ......................................................................8

3.1 Making a Test Call.................................................... 8

4 System Information .....................................................9

Muting Headset During a Call........................................ 9

USB Adapter Indicator Light.......................................... 9

Headset Controls and Indicators................................... 9

Checking Battery Status.............................................. 10

Automatic Battery Status Alerts .................................. 10

Out of Range Warning ................................................. 10

Pairing Headset to USB Adapter ................................. 10

5 Using Your Headset with Your Bluetooth

Mobile Phone............................................................11

Pairing Your Headset to Your Bluetooth

Mobile Phone............................................................... 11

Placing, Answering and Ending Calls

with Your Headset and Bluetooth Mobile Phone......... 11

6 PerSono®Suite Software ..........................................12

Softphone Support ...................................................... 12

Battery Life................................................................... 12

Settings Screen – Headset and USB Adapter............. 13

Help for USB Adapter Settings.................................... 13

PC Panel Screen.......................................................... 14

Advanced Settings....................................................... 14

Support Screen............................................................ 14

Updates ....................................................................... 14

7 Troubleshooting and Common Questions.................15

Plantronics Voyager PRO UC User Guide 4

1.2 Voyager PRO UC WH200/B Headset

1.1 Voyager PRO UC USB Adapter and Charger

USB Adapter

USB Charging Cable AC Charger

1 Package Contents and Features

Headset with Pre-Installed Medium

Eartip

Soft Gel Eartips (Small & Large)

and Foam Eartip Covers

CD includes:

• PerSono®Suite Software

• Complete User Guide

Plantronics Voyager PRO UC User Guide 5

Voyager PRO UC USB Adapter Features

Voyager PRO UC WH200/B Headset Features

Pairing Button

Indicator Light

Status Indicator Light

Power On/Off

Check Battery Button

Dual Microphones with

Wind Screens

Micro USB Charging Jack

Call Control Button

Volume Up (+) and Down (-) Buttons

(also controls mute)

Eartip

Plantronics Voyager PRO UC User Guide 6

2.3 Fitting Headset

The headset comes conﬁgured for the right ear. Ensure a proper

ﬁt for optimal sound clarity and comfort.

1Guide the earloop behind your ear and place the

headset so that the speaker and eartip rest comfortably

in your ear.

2For optimal voice clarity, pivot the boom up or down to

point the microphones toward the corner of your mouth.

The headset can be worn on either ear by adjusting the

microphone boom. To convert for wearing on the left ear:

3Pivot the boom into an upright position.

4Rotate the boom and speaker to the other side of the

headset.

2 Set Up

2.1 Connecting USB Adapter to PC

1Insert the USB adapter into USB Port on PC. The indicator

light on the USB adapter will be solid red to indicate the USB

adapter is powered on.

IMPORTANT NOTE For best performance it is recommended

that Windows is updated with Service Pack levels listed below:

Microsoft Windows®XP-Service Pack 3 (SP3) or later

Microsoft Windows Vista®-Service Pack 1 (SP1) or later

2.2 Charging Headset

1Connect the AC charger to outlet and headset.

The indicator light on the headset will be solid red to indicate

that the headset battery is charging.

2Charge for at least 30 minutes prior to the ﬁrst use.

A full charge takes 1.5 hours.

NOTE Always charge at near room temperatures; never charge

battery at temperatures below 0ºC (32ºF) or above 40ºC (104ºF).

CHARGING TIME

30 min .....................

Minimum charge

before ﬁrst use

1.5 hours ................

Full charge

Indicator

Light

NOTE The USB charging cable can also be used to charge the

headset. To successfully charge your headset with the USB cable

the PC must be on and in active state (not standby). The charging

time will vary according to the number of other devices drawing

power from the PC’s USB port(s).

Plantronics Voyager PRO UC User Guide 7

Changing Eartips

The headset comes with the medium eartip installed. You can

replace it with the optional small or large eartip provided.

1To remove the eartip, grip the eartip with your thumb and

foreﬁnger. Gently push it into the speaker housing and

rotate it a quarter turn to the left. Gently lift the eartip

away from the headpiece.

2To attach a new eartip, align the tabs on the eartip with

the slots on the speaker housing. Gently push the eartip

into housing while turning it a quarter turn to the right.

The eartip will stop rotating when it is attached.

NOTE The optional foam eartip cover can be used for a more

comfortable and stable ﬁt.

Plantronics Voyager PRO UC User Guide 8

3.1 Making a Test Call

1 Power the headset on by pressing the Power On/Off

button for two seconds. The headset indicator light will be

remain solid blue for two seconds to conﬁrm that the headset

is powered on.

NOTE The USB adapter indicator light will remain solid blue

when the headset is powered on and paired to the headset. The

indicator light will remain solid red when the headset is powered

on but not paired to the headset.

2 With your headset on, press the call control button on

the headset.

3 Set the headset and microphone volume to a

comfortable level using your softphone or uniﬁed

communication (UC) application set up.

4 Place a test call using your softphone or UC application.

5 Adjust the receive and listen volume to comfortable

levels using the volume control in your softphone or UC

application audio set up.

6 You can also ﬁne tune the listening volume on the

headset by pressing the volume up button [+] to

increase the volume and the volume down button [-] to

decrease the volume.

7To end the test call, press the call control button on the

headset.

NOTE Listening and speaking volume levels can also be adjusted

using the PC “Sounds and Audio Devices” (Windows XP) or the

“Sound Option” (Windows Vista) from your PC Control Panel.

For your safety, do not use headset at high volumes

for extended periods of time. Doing so can cause

hearing loss. Always listen at moderate levels. For more

information on headsets and hearing visit:

www.plantronics.com/healthandsafety.

3 Test Call

Plantronics Voyager PRO UC User Guide 9

Muting Headset During a Call

To mute a call, press and hold the volume + and - buttons

simultaneously until you hear a status prompt. The sequence

will start with low-high tones plus a voice prompt “Mute On” (in

English). The low-high tones repeat after 15 minutes to advise

mute is activated. The full sequence repeats every 30 minutes

until mute is de-activated.

To unmute a call, press and hold the volume + and - buttons

simultaneously until you hear high-low tones followed by a voice

prompt “Mute Off” (in English).

USB Adapter Indicator Light

USB Adapter Status Indicator Light

Headset in talk mode Flashes blue

Adapter and headset pairing Flashes red and blue

Connected, no activity Solid blue

Powered on - headset not paired Solid red

Headset Controls and Indicators

Action Indicator Light Tone

Power on/off Press power/off button 2

seconds

On: solid blue for 2 seconds

Off: solid red for 2 seconds

On: ascending tone

Off: descending tone

Check if headset is powered on Short press call control button

or volume + or - button

Short blue ﬂash None

Incoming call None Flashes blue Three single low tones

Call answer/end Short press call control button Short blue ﬂash Single low tone followed by low-

low-high tones

Adjust the volume (during a call) Short press volume +or -

button

Single blue ﬂash Tone at each change in volume.

Double tone when min/max

volume level reached

Call indicator light

(enable/disable)

With headset powered on, press

power, volume +and - buttons

simultaneously for 1 second

Turn indicator on: blue glow

increases for 2 seconds

Turn indicator off: blue glow

fades for 2 seconds

Single low tone

Reconnect after leaving range

for more than 30 seconds

Short press call control button Single blue ﬂash Single low tone

Volume Up (+) and Down (-) Buttons

4 System Information

Plantronics Voyager PRO UC User Guide 10

Pairing Headset to USB Adapter

The headset and USB adapter are supplied paired to each other.

However, if you wish to use a replacement headset with your

existing USB adapter, the units can be paired to each other by the

following method:

1Ensure your replacement headset is fully charged.

2Press and hold the power button until the indicator light

ﬂashes red and blue. The headset is now in pairing mode.

NOTE If you don’t see the red and blue ﬂash, press and hold the

power button to turn your headset off. Then press and hold the

power button again until you see the red and blue ﬂash.

3Place the USB adapter in pairing mode by pressing

and holding the pairing button on the adapter for two

seconds. The pairing light will ﬂash red and blue.

4When the pairing light on the USB adapter goes solid

blue, the headset and the USB adapter are paired.

NOTE Take caution pairing the USB adapter. Do not press hard.

Please “press” with both ﬁngers rather than push on the USB

adapter to avoid damage to the USB adapter or USB port.

Red Flashes Battery Level

SMore than 2/3 full

S S 1/3 to 2/3 full

S S S Less than 1/3 full

Out of Range Warning

If you are on a call you will hear the audio degrade as you move

out of range.

If you stay out of range, active calls will be suspended. Calls will

be re-established upon walking back into range.

Checking Battery Status

To check the battery status, the headset must be powered on.

Short press the power button. The indicator light ﬂashes red to

show the battery charge level as shown below.

Automatic Battery Status Alerts

When the battery charge is very low, a tone and voice prompt in

English will automatically occur. See below.

Low Battery Warnings

Charge Indicator Lights

Battery Level Tone Voice Prompt

30 minutes of talk

time remaining

(this alert only occurs

during an active call)

Double high tone

every 15 minutes

“Battery Low”

repeats every

30 minutes

10 minutes of talk

time remaining

Triple high tone

every 30 seconds

“Recharge Battery”

repeats every 3

minutes

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