Plantronics Savi WT100/T Manual de usuario

Savi™Talk WT100/T

Professional wireless headset system

(WT1/T base + WH100/T headset)

with optional HL10 lifter

User Guide

Plantronics Savi User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This guide contains instructions for

setting up and using your Savi Talk professional wireless headset system.

Contents

Plantronics Savi User Guide

1 Package contents and features.................................. 4

1.1 Base......................................................................... 4

1.2 Savi WH100/T headset ............................................ 5

1.3 HL10 lifter and features (optional)............................ 6

2 Base set-up ................................................................ 7

2.1 Attaching charging cradle to base........................... 7

2.2 Connecting base to desk phone.............................. 7

2.3 Connecting power supply to base........................... 7

2.4 Positioning base ..................................................... 7

3 Headset set-up........................................................... 8

3.1 Fitting headset ......................................................... 8

3.2 Docking and charging the headset.......................... 8

4 Conﬁguration and test call ......................................... 9

4.1 Checking conﬁguration............................................ 9

4.2 Making a test call..................................................... 9

5 Lifter set-up (optional) .............................................. 10

5.1 Installing lifter ........................................................ 10

5.2 If you do not hear a dial tone ................................ 10

5.3 Additional parts (if required) .................................. 11

6 Using your Savi Talk professional wireless headset

system ..................................................................... 12

Powering headset on/off.............................................. 12

Placing, answering and

ending calls with desk phone ..................................... 12

Muting a call ................................................................ 13

Base indicator lights .................................................. 13

Headset indicator lights and tones.............................. 13

Subscription................................................................. 14

7 Troubleshooting and common questions................. 15

Plantronics Savi User Guide 4

Savi WT1/T base features

1.1 Base

Base

Telephone

interface cable

Base power supply

Master

speaking

volume

Talk indicator light

Subscription

button and

indicator light

Power

indicator

light Telephone interface

cable jack

Power jack

Handset

lifter jack

Master

listening

volume

Conﬁguration

switch

1 Package contents and features

Plantronics Savi User Guide 5

Headband

1.2 Savi WH100/T headset

Ear loop

Indicator light

Microphone

Charging cradle

Headset with pre-installed ear loop

Call control button (also controls

volume and mute functions)

Savi WH100/T headset features

Plantronics Savi User Guide 6

1.3 HL10 lifter and features (optional)

Additional HL10 lifter parts (if required)

HL10 lifter

Accessory jack

Ringer microphone

Extender

arm

For Nortel i2004

phones only

Handset lifter arm

Power cord Height switch

Ringer microphone jack

(remove cover)

Plantronics Savi User Guide 7

2 Base set-up

2.1 Attaching charging cradle to base

1Connect the headset charging cradle to the base. Push

ﬁrmly on the cradle until the cradle snaps into place.

2.2 Connecting base to desk phone

1Connect the telephone interface cable to the telephone

interface cable jack on the base.

2Disconnect the handset coil cord from the desk phone.

3Connect the telephone interface cable to the now open

handset port on the desk phone.

4Connect the handset coil cord to the telephone interface

cable junction box.

5Place the handset back on the telephone cradle.

2.3 Connecting power supply to base

1Connect the base power supply into the power jack on

the base.

2 Connect the power supply to outlet. The power indicator

light will be solid red.

2.4 Positioning base

The minimum recommended separation between your desk

phone and the base is 15 cm.

The minimum recommended separation between the base and

computer is 30 cm. Incorrect position can cause noise and

interference problems.

NOTE If your phone has a built-in headset port, you should only

use the headset port if you will not be using the HL10 lifter. In this

conﬁguration, you must press both the call control button on your

phone and the call control button on the headset to answer or

end calls.

30 cm

15 cm

Plantronics Savi User Guide 8

3.2 Docking and charging the headset

1Gently push the headset into the charging cradle.

The indicator light on the headset will be solid red to indicate

that the headset battery is charging

2Charge for at least 20 minutes prior to the ﬁrst use.

A full charge takes 3 hours.

CHARGING TIME

20 min .....................

Minimum charge

before ﬁrst use

3 hours ...................

Full charge

3 Headset set-up

3.1 Fitting headset

The headset comes with a pre-installed ear loop. An optional

headband is also provided.

1To install the headband, gently unsnap the pre-installed

ear loop from the headset.

2Snap the headband into the headset. The headband can

be adjusted to ﬁt.

3For either wearing option, rotate the headset until the

microphone is pointed towards your mouth.

4The headset can be converted for wearing on the left or

right ear with both ear loop and headband.

Headset

Snap

Ear loop

Indicator light

Headband

Plantronics Savi User Guide 9

4.2 Making a test call

1Remove handset from desk phone cradle.

2With your headset on, press the call control button on

the headset.

3Dial using your desk phone.

4Adjust the master speaking volume on base to the

best setting for your listener. A setting that is too high can

produce an uncomfortable echo for you and a distorted sound

for your listener. A setting of 3 or 4 is ideal.

4 Conﬁguration and test call

4.1 Checking conﬁguration

1Set volume on desk phone to mid-range.

2Remove handset from desk phone cradle.

3With your headset on, press the call control button on

the headset.

4Listen for a normal dial tone. If you hear a dial tone and the

dial tone sounds normal, continue with Step 4.2 Making a test

call.

5If you do not hear a dial tone or the dial tone is distorted,

adjust the conﬁguration switch until the dial tone sounds

normal.

NOTE Multiple settings might work with your phone; however,

only one is the optimal position

5Adjust the master listening volume on base. A setting of 2

or 3 is ideal.

6You can also ﬁne-tune the listening volume on the

headset by pushing the call control button up to increase

the volume and pushing down to decrease the volume.

NOTE Do not press the call control button in when adjusting the

volume; otherwise, the call can be ended accidentally.

7To end the test call, press the call control button on the

headset.

8Replace the handset in the desk phone cradle.

Conﬁguration

switch

Master

listening

volume

Master speak-

ing volume

Plantronics Savi User Guide 10

5 Lifter set-up (optional)

5.1 Installing lifter

5.2 If you do not hear a dial tone

1If you do not hear a dial tone, raise the lifter height

switch to the next highest position.

1Firmly press the handset lifter power cord into the

handset lifter jack.

2While wearing your headset, slide the handset lifter arm

under the handset until the lifter base touches the side

of the phone.

3Slide the lifter up to where it nearly touches the handset

earpiece.

7Gently place the lifter on the desk phone in the pre-

determined position.

8Press ﬁrmly to adhere.

Handset lifter

power cord

2Repeat Steps 2 to 5 in Section 5.1 as necessary until you

hear a dial tone.

3When you hear a dial tone, secure the lifter as described

in Steps 6 to 8.

4Press the call control button on your headset to activate

the lifter.

5If you hear a dial tone, the lifter is set correctly and

needs no adjustment.

6Remove the protective strips from the 3 mounting tapes

on the underside of the lifter.

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