Panasonic KX-UT248 Manual de usuario

Panasonic KX-UT248 manual

Welcome!

Your new IP telephone provides direct access to your telephone system. This manual will help you

achieve optimal use of your Panasonic IP telephone with your telephone system.

We hope you will enjoy using it!

•It is currently not possible, to connect corded headsets to

the Panasonic telephone systems because they do not

feature a headset softkey to activate the headset mode.

•On the KX-UT248 only 21 of the 24 function keys are

available. The other 3 function keys are reserved as line

keys.

•

There is currently no CTI client available for

Panasonic system telephones.

A. Initial operation

1. Requirements

The only thing required to use your Panasonic IP telephone with your telephone system is a sound

broadband connection.

2. Adding an extension

All telephones you receive are preconfigured and connected to the telephone system.

B. Notices

1. Encryption

You have the option of voice encrypting (SRTP) your telephone calls. You can activate this function

for your customer account via the administration portal at any time.

2. “Hot desking”

The basic function of “Hot desking” allows cancelling the registration of existing users and

registering new users to your Panasonic device. This is useful when employees frequently change

their work station but don’t take along

their devices.

After completing the registration process, your configuration is automatically transferred to the new

telephone.

1. Step: Cancelling the registration of the current extension

Press the “Setting” softkey Select “Application” Select “Phone Setting” Select

“Logoff”

The registration of the extension has been successfully cancelled

2. Step: Registering the new extension

Enter the extension number Press the “Enter” softkey to confirm Enter the voicemail PIN

Press the “Enter” softkey to confirm The new extension is now registered. This may take some

time.

C. Operation

1. Basic functions

1.1. Keys/Connections overview

Panasonic KX-UT248 (Front view)

LCD: 4,4 inches LCD

The KX-UT248 features a backlit LCD.

Enter

Confirms the selected entry.

Softkeys (S1 to S4)

To select the functions in the bottom line of the display.

Cancel

Cancels the selected function.

Do not disturb (DND, forced busy)

Activates do not disturb (DND) for your extension. The

telephone won’t ring, same as “for call forwarding...

delayed” to the caller.

VoiceMail

Accesses VoiceMail.

Conference call

To start a 3-way call.

Hold

Places a call on hold. When a

call is placed on hold the

“Hold” light flashes red.

Signal light message/call signal

The light flashes green with an incoming call.

The light is a steady red to indicate a voicemail

message.

Mute

Mutes the

microphone/receiver during a

call.

Currently not defined Microphone

Used for hands-free mode.

Receiver hook

Secures the receiver if the device is mounted on a

wall.

Transfer

Transmits a call to another

party.

Freely programmable function keys

The light on the keys indicates their respective status.

Hands-free mode / Headset

The light on the keys indicates

their respective status.

Page keys

Used to switch the page of flexible buttons displayed.

There are three pages of eigtl flexible buttons.

Redial

Used to redial the last dialled

number.

Navigation keys

For adjusting the volume or to select the desired

entries.

Panasonic KX-UT248 (Back view):

1.2. Placing calls

There are various methods for placing a call:

1.) With the receiver:

Pick up the receiver, enter the number number and press [ENTER] to confirm the telephone

number.

or enter the desired telephone number and pick up the receiver.

2.) With the speaker / microphone:

Enter the telephone number and press [SP-PHONE/HEADSET].

3.) Calling a number from the call list:

Press the softkey and select [Call list] and confirm with [ENTER].

This displays the telephone numbers for the last missed, incoming and outgoing telephone

numbers. Select the respective telephone number using .

Select the respective telephone number and press [ENTER] to place the call.

4.) Calling a number from the phone book:

Press the softkey to access the phone book.

Use the arrow keys to select the respective name. Alternatively, you can also use the “Search”

softkey to enter an initial (or additional letter) and confirm with the “Enter” softkey, which

displays a list of search results.

Select the respective phone book entry and press [ENTER] to place the call.

5.) Dialing the number via function keys:

Press the respective function keys on your telephone to place a call.

Refer to “2.2. Function keys” for options to program function keys.

Refer to the administration portal manual for instructions on configuring the function keys for

your extension.

1.3. Incoming call

There are various options for answering a call:

1.) Using the receiver:

Pick up the receiver.

2.) With the speaker / microphone:

Press the [SP-PHONE/HEADSET] key.

3.) With the headset:

Press the [SP-PHONE/HEADSET] key, when you have connected your headset.

1.4. Missed calls

The telephone display indicates missed calls (e.g.: “Missed calls: 001”).

To view missed calls press the softkey and select [Missed call], then confirm with [ENTER].

Now, you can see a list of missed calls. Use to select the respective call.

1.5. Call pick-up

If the function keys (speed dial, busy field lamps (BFL), etc.) have been configured through the

administration portal and all parties are members of a pick-up group, you can pick up the call from

another extension.

(For details on configuring the busy field lamps (BFL), please refer to the administration portal

manual)

1.6. Hold

1.) During an active call press the [HOLD] key.

The active call is now placed on “Hold”.

2.) Returning to a call on hold.

Press the [HOLD] key again.

The call is now active again.

1.7. Call waiting/Toggle calls

1.) If you are already have an active call, one of the function keys lights up green.

2.) The call waiting tone indicates a second call is coming in. At the same time, another function key

rapidly flashes green. Press the function key (next to the rapidly flashing LED) to accept the call.

3.) You can now toggle between the two calls by directly pressing the two function keys. The active

call is indicated with a consistent green LED and the waiting call with a flashing green LED.

4.) To end a call, simply hang up the receiver during the active call.

1.8. Conference calls/Toggle calls

Your Panasonic system telephone allows you to place a 3-way call.

1.) Call party 1.

2.) Once party 1 has been reached, press the [CONF] key. The active call is now placed on “Hold”.

3.) Now call party 2 and wait until party 2 has been reached.

4.) Now press the [CONF] key to activate the 3-way call. The display now indicates Conference.

Removing a party from a conference call / toggling:

1.) Press [HOLD] key during a conference call.

2.) Both parties are placed on hold and another line is now open.

Note: Once [HOLD] has been pressed you cannot continue the conference call.

3.) To switch between the two parties (toggle), please press the respective function keys on the right

side of your Panasonic telephone indicating the lines in use (these can only be function keys, which

have not yet been programmed). The function key flashes green when the party is placed on “hold”.

A steady green light indicates you are in an active call.

4.) To end one of the calls, simply hang up while the call with this party is active.

5.) The party is now disconnected.

6.) Press the flashing green function key on the right side of the telephone. You can now continue the

conversation with party 2.

Notes:

A conference call with more than 3 parties can easily be set up on the administration portal:

Please refer to the administration portal manual.

Toggle refers to switching between 2 different telephone calls. Toggle places one of the

parties on hold and they then hear the telephone system’s hold music while you continue

speaking to the other party.

1.9. Announced call transfer

1.) During an active call press the [TRANSFER] key.

2.) Now dial the party to whom you would like to transfer the call.

To do so, enter the party’s telephone number and press [ENTER] to confirm.

3.) Wait for the other party to answer, then announce the call.

Note: If necessary, this step can also be omitted.

4.) Press the softkey .

1.10. Unannounced call transfer

1. During an active call press the BTrf softkey.

2. Now dial the party to which you would like to transfer the call.

3. To do so, enter the party’s telephone number and press [ENTER] to confirm.

Hang up the receiver.

1.11. Call forwarding

The following call forwarding options are available. You can activate or deactivate call forwardings

via the telephone menu's call settings.

Permanent call forwarding

All incoming calls will be forwarded directly

Forward if busy

New calls will be forwarded immediately, when coming in during an active call. This redirection

works only, if the Call Waiting function is deactivated.

Delayed call forwarding

A call will be forwarded after a preset time.

If unavailable

The “Call forwarding … if not available” function only works if the end device is not registered to the

telephone system:

When the Internet connection fails or there is no LAN connection.

If “call forwarding …if unavailable” is programmed for a direct extension (e.g. extension 123 -

John Doe) and a caller calls the direct dial number for the extension directly, call forwarding

applies. If the extension is a member of a queue or a group and the queue or group receives a

call, call forwarding for the individual extension no longer applies! In general, the destination

should always be an available destination number. I.e., make sure that no voicemail or

announcement comes on.

You can also set up call forwarding via the XML menu.

To do so, please press the “Setting” softkey then “Application” then “Call Settings”

and then “Call Forwarding”: Here, you can select between fixed (permanent) call forwarding,

call forwarding if busy, delayed call forwarding and call forwarding if no answer.

To cancel call forwarding simply repeat the above steps.

2. Advanced telephone features

2.1. Overview

The various telephone system functions (e.g. queues, timing, groups, etc.) can be configured on the

administration portal. For detailed configuration information, please refer to the administration

portal manual.

You can also configure the initial settings for the Panasonic telephone using the softkey “Setting”

“Application”. The following functions are available after pressing “Application”:

Call settings

Call waiting - define whether this function should be activated.

Timeout – set the ringing time.

Intercom - the intercom function enables speaking directly to a linked extension through the

system, without dial tone and ring tone.

Caller ID block - set your entire number to be shown to the party being called, the

switchboard number to be displayed or all caller ID information to be blocked.

Call forwarding - activate the function Call forwarding

Parallel call - configure another telephone or your mobile phone to ring in addition to your

telephone when a call comes in. You can then answer the call with one of the two telephones.

Telephone settings

Automatic redialling

Suggests number (if necessary, remove function)

Ring tone

Define as primary device

Logoff

System settings

(enables or disables services; for set-up see administration portal manual)

Queues

Log into an existing queue directly via the telephone.Simply use to select the desired queue and

press [ENTER] to confirm. To log out of the queue, select the respective queue again and press

[ENTER] to confirm.An “x” before a queue indicates you are already logged in.

2.2. Function keys & codes

On the administration portal you can assign the following functions to any function key:

Telephone number

Busy Field Light (BFL)

Intercom

Function code

Services

Please refer to the administration portal manual for detailed information.

Telephone number

You can program any telephone number to one of your function keys. Pressing the programmed

function key then starts a telephone call.

Busy Field Light (BFL)

1.) You can program any extension to one of your function keys. Pressing the programmed function

key starts a telephone call.

2.) A flashing LED for the respective function key indicates an incoming call to the extension. To

pick up the call, simply press the flashing function key. In order to pick up calls, all parties must be

members of a pick-up group.You have now picked up the call.

3.) If the monitored extension (Busy Field Light (BFL)) is busy, the LED for the respective function

key remains lit.

Program field keys freely programmable as function keys

Note: 8 function keys can be configured on each of the 3 pages so there are 24 function keys in

total. You can switch between the pages by pressing the page keys below the function keys.

ATTENTION: only 21 of the 24 function keys can be used. The last 3 function keys are

reserved as line keys.

Intercom

Program any extension to one of your function keys, to then be able to communicate with this

extension directly via the intercom by pressing this function key. However, the other party must also

have the intercom activated on their telephone. Intercom refers to a conventional intercom system

(similar to walkie-talkies), directly connecting you to the other party’s speaker by pressing the

assigned function key.

Function code

You can also program functions such as call forwarding to function keys by entering various codes

(see “Functions via control codes (* codes)” leaflet). Pressing the programmed function key then

activates or deactivates this function.

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