Polycom Polycom VVX 600 Manual de usuario

Polycom'VVX500/600'Quick'Reference'

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About the Touchscreen

Tap to select and highlight screen items. To scroll, touch

the screen and swipe your finger. To go back to a

previous screen, tap Back.

Handset Volume and Ringing Volume

To adjust the volume on the handset press the – or +

buttons during a call. To adjust the ringing volume, press

the – or + buttons outside of a call.

Answer an Incoming Call

Simply lift the handset to answer incoming calls, or tap

Answer on the touch screen. After answering the call

you can:

• Put the call on local hold

• Transfer the call

• Put the call on or off speakerphone

Place an Outbound Call

1. Tap New Call on the touch screen, enter the phone

number with the exit and area code and tap .

2. Lift the handset or press the speakerphone button

and then dial the desired number and tap .

Checking Voicemail

• To check your own mailbox from your phone, press the

Messages button, and follow the prompts.

• If you wish to check your messages from another

NocTel phone, dial *98 on the keypad. Follow the menu

prompts to enter your extension number and password.

You can then check your voicemail and change your

greetings using the prompts.

Dialing 911 [9-1-1]

If you need to dial emergency services from your phone,

you do not need to dial an exit code to access an outside

line before dialing 9-1-1.

Phone Views

Your phone has four main views: Home, Calls, Active Call,

and Lines Views.

Home View displays icons you can tap to access

functions.

• Touch and hold to display fewer icons.

• From home view tap the phone line to display your

phone lines view and favorites.

Lines View displays phone lines, favorites, and soft keys.

Calls Vew displays a list of all your current calls, with

soft keys to control the highlighted call. Call color

indicates status:

• Dark green is active call

• Dark blue is incoming and held calls

• Bright green is active call is highlighted

• Bright blue incoming of held call is highlighted.

Active Call View is if a phone line has only one call and

it’s active. Soft keys at the bottom of the screen will

control the active call.

Polycom'VVX500/600'Quick'Reference'

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Transfer a Call

1. During an active call, tap Transfer. This will place the

call on hold.

2. Dial the extension you want to transfer the call to.

3. When the party to whom you are transferring

answers the call, consult with them about the call and

tap Transfer again to complete the transfer.

Transfer a Call to Voicemail

Transfer directly to someone's voicemail by transferring

to **<extension#>.

Call Hold

Call hold is used when you want to place a call on hold

and go back to the caller from the same phone. Tap the

Hold soft key to place the call on hold. If in Calls view,

remember to highlight the call first. To resume a held call

tap resume.

Note: The Hold feature applies only to the Local phone.

Held calls can only be picked up from the extension they

were placed on hold from. If you wish to pick them up

from another extension, use the “Transfer a Call” feature.

Redial

1. Press the New Call.

2. Use the finger to scroll through the numbers, and tap

to highlight the number.

3. Press the dial soft key or tap .

Do Not Disturb

To disable ringing, tab Settings from the Home View,

and tap Features > Do Not Disturb. Tap Enable or

Disable.

Initiating a Local Conference Call

1. Establish your first.

2. Touch the Confrnc soft key; the party you have been

speaking to will be put on hold and you will hear the dial

tone.

3. Dial an additional party and wait for them to answer

so you can notify them that you are bringing them into a

conference call.

4. Touch the Confrnc soft key again; all parties are now

on the call.

Note: If the party doesn’t answer or doesn’t want to

participate in the conference call, press “End Call” and you

will be returned to the original caller.

For Technical Support

Technical support for your service is included and we’re

happy to assist with any questions you may have. Our

hours are Monday – Friday, 5am – 6pm PST and we can

be reached by one of the following methods:

1. E-mail us anytime at support@noctel.com.

2. Dial 611 from your NocTel Phone.

3. Call from any phone by dialing a local support line:

Portland, OR: +1 503.764.4300

Toll-Free: +1 888.400.4521

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