OWC Mercury Elite Pro Dual Guía

MERCURY ELITE PRO DUAL

Assembly Manual & User Guide

TABLE OF CONTENTS

INTRODUCTION ...............................................................................................1

1.1 Minimum System Requirements

1.1.1 Apple Mac Requirements

1.1.2 PC Requirements

1.1.3 Supported Drives

1.2 Package Contents

1.3 About This Manual

1.4 Front View

1.5 Rear View

1.5.1 Rear Features

1.5.2 Connectivity Notes

DEVICE SETUP .................................................................................................4

2.1 Quick Start

2.2 Assembly

2.3 RAID Settings

2.3.1 Changing the RAID Mode

2.3.2 RAID Modes

2.4 Drive Failure

2.4.1 Drive Replacement

2.4.2 Rebuilding a RAID 1

SUPPORT RESOURCES ............................................................................12

3.1 Formatting

3.2 Unmounting drives

3.3 Troubleshooting

3.4 About Data Backup

3.5 Online Resources

3.6 Contacting Technical Support

MERCURY ELITE PRO DUAL CONTENTS

MERCURY ELITE PRO DUAL INTRODUCTION

INTRODUCTION

1.1 MINIMUM SYSTEM REQUIREMENTS

1.1.1 Apple Mac Requirements

• USB 2.0: OS X 10.2 or later

• USB 3.1 Gen 1: OS X 10.6 or later

• Thunderbolt™: OS X 10.6 or later

1.1.2 PC Requirements

• USB 2.0: Windows®XP or later

• USB 3.1 Gen 1: Windows XP or later

• Thunderbolt: Windows 7 or later

NOTE: Boot Camp not supported using the Thunderbolt connection.

1.1.3 Supported Drives

• 3.5” SATA hard drives

NOTE: Drives of identical model and capacity are required for RAID 0 and RAID 1.

1.2 PACKAGE CONTENTS

Mercury Elite Pro Dual Power Supply and

cable

Thunderbolt cable

USB 3.1 Gen 1 (Standard-A

to Standard-B) cable

1.3 ABOUT THIS MANUAL

The images and descriptions may vary slightly between this manual and the unit

shipped. Functions and features may change depending on the rmware version.

Please visit the product web page for the most recent product specications.

MERCURY ELITE PRO DUAL INTRODUCTION

1.4 FRONT VIEW

Power LED — This LED will emit a solid blue

light when the Mercury Elite Pro Dual is on.

During drive activity the LED will blink blue

steadily, and during a rebuild the LED will

pulse blue slowly.

HDD1 / HDD2 LEDs— These LEDs represent

the two hard disk drives (HDDs) inside the

Mercury Elite Pro Dual. During normal activity,

these LEDs will remain o. If one of the hard

drives inside the Mercury Elite Pro Dual fails,

or if one of the drives is removed without the

RAID mode being reset, the corresponding

LED will blink red.

1.5 REAR VIEW

Power HDD2HDD1

MERCURY ELITE PRO DUAL INTRODUCTION

1.5.1 Rear Features

1. USB 3.1 Gen 1 port — Attach the included USB 3.1 Gen 1 (Standard-A to

Standard-B) cable here.

2.Conrm button — Press this button to conrm a newly selected RAID mode.

3.RAID dial — Adjust the position of the dial to change to a new RAID mode.

4.Thunderbolt ports — Attach the included Thunderbolt cable to one of these

ports and to a computer or a display, or to another Thunderbolt device. Use the

other Thunderbolt port to add more Thunderbolt devices to the chain.

5.DC IN — Connect the included power supply here.

6.Kensington® Security Slot — Connect a security tether here.

1.5.2 Connectivity Notes

• Only one interface (USB 3.1 Gen 1 or Thunderbolt) at a time can be used.

• To change the data connection type from Thunderbolt to USB or vice-versa,

unmount the volume in the OS, then power o the Elite Pro Dual. Next switch

the data connection, wait 10 seconds, then power on the Elite Pro Dual.

• Thunderbolt device chains can support up to six Thunderbolt devices.

• There is no power switch on the Mercury Elite Pro Dual. As long as the power

supply is connected, the device will power on when it receives a data signal

through the interface cable (USB 3.1 Gen 1 or Thunderbolt). If there is no

interface cable connected, or if the computer is o or in a sleep or hibernation

mode, the device will power o.

• For the safe removal of your drive and to assure that no data is lost, always

eject or unmount the drive from your operating system before unplugging the

drive.

• In order for the computer to access volumes larger than 2TB, the operating

system needs to support large volumes (e.g., Windows Vista or OS X 10.4 and

above).

MERCURY ELITE PRO DUAL DEVICE SETUP

2.1 QUICK START

If you purchased the OWC Mercury Elite Pro Dual as an empty enclosure, proceed

to Section 2.2, Assembly. If you purchased the Mercury Elite Pro Dual with drives,

the drives ship as a RAID 0 array with the OWC Drive Guide pre-installed to assist

with the formatting process. Follow the steps below to use Drive Guide to format

your drives for Mac (OS X 10.4 and later) or Windows (XP and later). IMPORTANT: if

the RAID mode is changed rst, it will destroy all data on the drives, including Drive

Guide.

1. Plug in the device, then connect it to your computer using the proper cable. If you

prefer to use a dierent formatting utility, do so at this time, skipping the remaining

instructions.

2. Your drive will show up as “OWC SETUP”. Open your drive to view its contents.

3.Double-click the OWC Drive Guide application.

4.Follow the simple on-screen instructions to complete the formatting process.

5.Once the formatting is nished the drive is ready to use.

2.2 ASSEMBLY

NOTE: The following assembly instructions are written for users who purchased the

Mercury Elite Pro Dual as an empty enclosure. The instructions show how to open

the Mercury Elite Pro Dual in order to install drives. If you purchased the Mercury

Elite Pro Dual with drives already installed, opening the Mercury Elite Pro Dual

before the expiration of the original warranty will VOID the warranty. If you wish

to remove or replace the drives after the expiration of the original warranty, you may

do so at that time.

1. Remove the Mercury Elite Pro Dual from its packaging. Set the enclosure on its

side. Use a Phillips screwdriver to remove the two screws highlighted below.

DEVICE SETUP

MERCURY ELITE PRO DUAL DEVICE SETUP

2. Slide the inner chassis out the front of the

outer case, as shown at left. Start by pushing

on the back cover, then grip the front grill and

pull the chassis the rest of the way.

3. Remove the packet of screws from the inner chassis and set them aside; they will

be used in upcoming steps. Note: the plastic shield over the circuit board is there

by design and should not be removed.

4. Install the lower hard drive (HDD2), as shown below. Slide the SATA connector on

the hard drive into the black SATA connector highlighted below-left. Make sure the

drive is rmly connected to the SATA port before continuing.

MERCURY ELITE PRO DUAL DEVICE SETUP

5. Install the upper hard drive (HDD1), as shown below. Insert the SATA power and

SATA data cables from the Mercury Elite Pro Dual into the SATA connectors on

the hard drive (NOTE: do not twist the black SATA data cable). Next, slide the hard

drive to line up the screw holes in the hard drive with those on the inner chassis.

Make sure the SATA connectors are seated rmly before continuing.

6. Using eight of the larger screws from the packet you removed earlier, fasten the

hard drives to the inner chassis. There are four screw holes on each side.

MERCURY ELITE PRO DUAL DEVICE SETUP

7. The inner chassis can t into either end of the outer enclosure, but only one end

works for the assembly process. To determine the correct end, turn the outer

enclosure on its side and look at the bottom. As shown below, the screw holes at

the front of the outer enclosure are close to the silicone feet. The screw holes at

the rear of the outer enclosure are farther away from the silicone feet.

8. Once you have determined the

correct side for inserting the inner

chassis, slide it back into the outer

enclosure, as shown at left.

REAR FRONT

MERCURY ELITE PRO DUAL DEVICE SETUP

9. Once the front grill of the inner chassis sits ush with the edge of the outer enclo-

sure, turn the Mercury Elite Pro Dual on its side again. The screw holes in the outer

enclosure should line up with the screw holes in the inner chassis. Use the four

smaller screws to fasten the inner chassis to the outer enclosure, as shown below.

The assembly of the Mercury Elite Pro Dual is now complete.

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