OWC Mercury Elite Pro Dual Guía

MERCURY ELITE PRO DUAL

Assembly Manual & User Guide

TABLE OF CONTENTS

INTRODUCTION ...............................................................................................1

1.1 Minimum System Requirements

1.1.1 Apple Mac Requirements

1.1.2 PC Requirements

1.1.3 Supported Drives

1.2 Package Contents

1.3 About This Manual

1.4 Front View

1.4.1 LED Indicators

1.5 Rear view

1.5.1 Rear Features

1.6 Usage Notes

DEVICE SETUP .................................................................................................4

2.1 Quick Start

2.2 Assembly

2.3 RAID Settings

2.3.1 Changing the RAID Mode

2.3.2 RAID Modes

2.4 Drive Failure

2.4.1 Replacing Drives

SUPPORT RESOURCES ............................................................................12

3.1 Formatting

3.2 Troubleshooting

3.3 About Data Backup

3.4 Online Resources

3.5 Contacting Technical Support

OWC MERCURY ELITE PRO DUAL TABLE OF CONTENTS

OWC MERCURY ELITE PRO DUAL INTRODUCTION

1.2 Package Contents

Not pictured: If the Elite Pro Dual was purchased as an empty enclosure, a packet

of screws is included inside the enclosure.

1.3 About This Manual

The images and descriptions may vary slightly between this manual and the unit

shipped. Functions and features may change depending on the rmware version.

Please visit the product web page for the most recent product specications.

INTRODUCTION

1.1.1 Apple Mac Requirements

• USB 3.1 Gen 1: OS X 10.6 or later

• FireWire 800: OS X 10.2 or later

1.1 Minimum System Requirements

1.1.2 PC Requirements

• USB 3.1 Gen 1: Windows XP or later

• FireWire 800: Windows XP or later

1.1.3 Supported Drives

3.5” SATA hard drives *

* Drives of identical model and capacity are required for RAID 0 and RAID 1.

Mercury Elite Pro Dual Power Supply and

cable

FireWire 800 (1394b)

9-9 pin cable

USB 3.1 Gen 1 (Standard-

A to Standard-B) cable

OWC MERCURY ELITE PRO DUAL INTRODUCTION

1.4 Front View

1.4.1 LED Indicators

1. Power — This LED emits a solid blue light

when the Elite Pro Dual is powered on.

2. LEDs 1 & 2 — These LEDs represent the

two drives inside the Elite Pro Dual. During

normal activity, each of these LEDs will

blink green when the corresponding drive

is accessed. If one of the drives in the Elite

Pro Dual fails, or if the drive bay is empty,

the corresponding LED will turn solid red.

3. Rebuild — If the Elite Pro Dual is set up

as a RAID 1 and one of the hard drives

is being rebuilt, this LED will blink green

during the rebuild process. The LED that

corresponds to the hard drive being rebuilt

will also blink green.

1.5 Rear view

1.5.1 Rear Features

1. USB 3.1 Gen 1 port — Attach the

included USB 3.1 Gen 1 (Standard-A to

Standard-B) cable here.

2. RAID Dial — Set the RAID mode here.

3. FireWire 800 ports — Attach the included

9-9 pin FireWire 800 cable to one of these

ports and to your computer. Use the other

FireWire 800 port to daisy chain other

FireWire 800 devices.

4. DC IN — Connect the included power

supply here.

5. ON/OFF Switch — Turn power to the Elite

Pro Dual on and o with this switch.

6. Kensington®Security Slot — Connect a

security tether here.

123

OWC MERCURY ELITE PRO DUAL INTRODUCTION

1.6 Usage Notes

• Use only one interface (USB 3.1 Gen 1 or FireWire 800) at a time.

• In order for the computer to access volumes larger than 2TB, the operating system

needs to support large volumes (e.g. Windows Vista or OS X 10.4 and above).

• If the enclosure is powered on but there is no active data connection, or if the

computer is sleeping, both drive LEDs will display as solid red. If this happens when

the drive is not sleeping and there is a cable connection present, check both ends of

the data cable to ensure it is securely connected to the enclosure and the computer.

• When you want to change the data connection type from FireWire to USB or vice-

versa, do the following: unmount the volume in the OS, then power o the Elite Pro

Dual. Next switch the data connection, wait 10 seconds, then power on the Elite Pro

Dual again to resume operation.

• For the safe removal of your drive and to ensure that no data is lost, always eject or

unmount the corresponding disk from your operating system before powering o.

There are several methods to unmount disks when using OS X systems.

OS X:

• Drag the icon for the disk you wish to unmount to the trash can.

• Right-click the disk icon on the desktop, then click “Eject”.

• Highlight the disk on your Desktop and press Command-E.

Windows:

1. Go to the System Tray (located in the lower right corner of your screen). Click on

the “Eject” icon (a small green arrow over a hardware image).

2. A message will appear, detailing the devices that the “Eject” icon controls, i.e.,

“Safely remove...” Click on this prompt.

3. You will then see a message that says, “Safe to Remove Hardware.” It is now safe

to disconnect the Elite Pro Dual from the computer.

OWC MERCURY ELITE PRO DUAL DEVICE SETUP

DEVICE SETUP

2.1 Quick Start

Follow the steps below to use the OWC Drive Guide utility to format your Elite Pro

Dual for Mac (OS X 10.4 and later) or Windows (XP and later). If you installed your

own drives, please use the formatting method you are most familiar with or check

Section 3.1 for a link to our online formatting tips.

1. Power on the Elite Pro Dual and plug it into to your computer using the proper data

cable. If you prefer to use a dierent formatting utility, do so at this time and skip

the rest of these steps.

2. The disk will mount and your operating system will display it as “OWC SETUP”.

Open the disk icon to view its contents.

3.Double-click the OWC Drive Guide application.

4.Follow the simple on-screen instructions to complete the formatting process.

Once the formatting is nished the drive is ready to use.

2.2 Assembly

NOTE: these assembly instructions are written for users who purchased the Elite Pro

Dual as an empty enclosure. The instructions show how to open the Elite Pro Dual in

order to change the RAID settings and install drives. If you purchased the Elite Pro

Dual with drives already installed, opening the Elite Pro Dual before the expiration

of the original warranty will VOID the warranty. If you wish to remove or replace the

drives after the expiration of the original warranty, you may do so at that time.

1. Remove the Elite Pro Dual from the retail box and the protective plastic bag. Set

the Elite Pro Dual on its side and look at the bottom of the enclosure. Use a Phillips

screwdriver to remove the two screws, as circled below in red.

OWC MERCURY ELITE PRO DUAL DEVICE SETUP

2. Once the two screws have been removed, slide the inner chassis out the front

of the outer enclosure, as shown below. Start by pushing on the rear of the inner

chassis, then when you are able to grip the front grill of the inner chassis, pull it

the rest of the way.

3. When removed from the outer enclosure, the inner chassis will appear as shown

below. There will also be a packet of screws inside (not shown). Remove this

packet and use the screws as directed in subsequent assembly steps.

OWC MERCURY ELITE PRO DUAL DEVICE SETUP

4. Install the rst hard drive (Drive 1), as shown below. Slide the SATA connector on

the hard drive into the black SATA connector (shown in red). Make sure the drive

is rmly seated on the black SATA connector before proceeding. NOTE: the red

SATA cable used to connect the second hard drive has been removed in order

to provide a better image. Do not remove any cables from the Elite Pro Dual.

5. Install the second hard drive (Drive 2), as shown below. Insert the SATA connector

from the red cable into the SATA connector on the hard drive. Make sure the SATA

connectors are rmly seated. NOTE: Make sure that the at red cable is twisted as

shown (below-right) in order to avoid interfering with the exhaust fan.

OWC MERCURY ELITE PRO DUAL DEVICE SETUP

6. Using eight of the larger screws from the packet you removed in Step 1, fasten

the inner chassis to the hard drives. There are four screw holes on each side of the

inner chassis, as shown below.

7. Slide the inner chassis back into the outer enclosure. Note that while the inner

chassis can slide into both sides of the outer enclosure, there is only one correct

way that will allow the screw holes to line up correctly. To determine the correct

orientation relative to the outer enclosure, turn the outer enclosure on its side and

look at the bottom. The screw holes at the front of the outer enclosure are close to

the silicone feet, while the screw holes at the rear of the outer enclosure are farther

away from the silicone feet.

REAR FRONT

OWC MERCURY ELITE PRO DUAL DEVICE SETUP

8. Once you have determined the correct orientation, slide the inner chassis back

into the outer enclosure, as shown below.

9. Once the front grill of the inner chassis sits ush with the edge of the outer

enclosure, turn the Elite Pro Dual on its side again to look at the screw holes on

the bottom. You should see that the screw holes in the outer enclosure line up

with the screw holes in the inner chassis. Use the four smaller screws to fasten

the inner chassis to the outer enclosure, as shown below.

The assembly of the Elite Pro Dual is now complete.

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