OWC Mercury Elite Pro Dual Guía
MERCURY ELITE PRO DUAL
Assembly Manual & User Guide
TABLE OF CONTENTS
INTRODUCTION ...............................................................................................1
1.1 Minimum System Requirements
1.1.1 Apple Mac Requirements
1.1.2 PC Requirements
1.1.3 Supported Drives
1.2 Package Contents
1.3 About This Manual
1.4 Front View
1.4.1 LED Indicators
1.5 Rear view
1.5.1 Rear Features
1.6 Usage Notes
DEVICE SETUP .................................................................................................4
2.1 Quick Start
2.2 Assembly
2.3 RAID Settings
2.3.1 Changing the RAID Mode
2.3.2 RAID Modes
2.4 Drive Failure
2.4.1 Replacing Drives
SUPPORT RESOURCES ............................................................................12
3.1 Formatting
3.2 Troubleshooting
3.3 About Data Backup
3.4 Online Resources
3.5 Contacting Technical Support
OWC MERCURY ELITE PRO DUAL TABLE OF CONTENTS
OWC MERCURY ELITE PRO DUAL INTRODUCTION
1
1.2 Package Contents
Not pictured: If the Elite Pro Dual was purchased as an empty enclosure, a packet
of screws is included inside the enclosure.
1.3 About This Manual
The images and descriptions may vary slightly between this manual and the unit
shipped. Functions and features may change depending on the rmware version.
Please visit the product web page for the most recent product specications.
INTRODUCTION
1.1.1 Apple Mac Requirements
• USB 3.1 Gen 1: OS X 10.6 or later
• FireWire 800: OS X 10.2 or later
1.1 Minimum System Requirements
1.1.2 PC Requirements
• USB 3.1 Gen 1: Windows XP or later
• FireWire 800: Windows XP or later
1.1.3 Supported Drives
3.5” SATA hard drives *
* Drives of identical model and capacity are required for RAID 0 and RAID 1.
Mercury Elite Pro Dual Power Supply and
cable
FireWire 800 (1394b)
9-9 pin cable
USB 3.1 Gen 1 (Standard-
A to Standard-B) cable
OWC MERCURY ELITE PRO DUAL INTRODUCTION
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1.4 Front View
1.4.1 LED Indicators
1. Power — This LED emits a solid blue light
when the Elite Pro Dual is powered on.
2. LEDs 1 & 2 — These LEDs represent the
two drives inside the Elite Pro Dual. During
normal activity, each of these LEDs will
blink green when the corresponding drive
is accessed. If one of the drives in the Elite
Pro Dual fails, or if the drive bay is empty,
the corresponding LED will turn solid red.
3. Rebuild — If the Elite Pro Dual is set up
as a RAID 1 and one of the hard drives
is being rebuilt, this LED will blink green
during the rebuild process. The LED that
corresponds to the hard drive being rebuilt
will also blink green.
1.5 Rear view
1.5.1 Rear Features
1. USB 3.1 Gen 1 port — Attach the
included USB 3.1 Gen 1 (Standard-A to
Standard-B) cable here.
2. RAID Dial — Set the RAID mode here.
3. FireWire 800 ports — Attach the included
9-9 pin FireWire 800 cable to one of these
ports and to your computer. Use the other
FireWire 800 port to daisy chain other
FireWire 800 devices.
4. DC IN — Connect the included power
supply here.
5. ON/OFF Switch — Turn power to the Elite
Pro Dual on and o with this switch.
6. Kensington®Security Slot — Connect a
security tether here.
123
1
2
3
4
5
6
OWC MERCURY ELITE PRO DUAL INTRODUCTION
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1.6 Usage Notes
• Use only one interface (USB 3.1 Gen 1 or FireWire 800) at a time.
• In order for the computer to access volumes larger than 2TB, the operating system
needs to support large volumes (e.g. Windows Vista or OS X 10.4 and above).
• If the enclosure is powered on but there is no active data connection, or if the
computer is sleeping, both drive LEDs will display as solid red. If this happens when
the drive is not sleeping and there is a cable connection present, check both ends of
the data cable to ensure it is securely connected to the enclosure and the computer.
• When you want to change the data connection type from FireWire to USB or vice-
versa, do the following: unmount the volume in the OS, then power o the Elite Pro
Dual. Next switch the data connection, wait 10 seconds, then power on the Elite Pro
Dual again to resume operation.
• For the safe removal of your drive and to ensure that no data is lost, always eject or
unmount the corresponding disk from your operating system before powering o.
There are several methods to unmount disks when using OS X systems.
OS X:
• Drag the icon for the disk you wish to unmount to the trash can.
• Right-click the disk icon on the desktop, then click “Eject”.
• Highlight the disk on your Desktop and press Command-E.
Windows:
1. Go to the System Tray (located in the lower right corner of your screen). Click on
the “Eject” icon (a small green arrow over a hardware image).
2. A message will appear, detailing the devices that the “Eject” icon controls, i.e.,
“Safely remove...” Click on this prompt.
3. You will then see a message that says, “Safe to Remove Hardware.” It is now safe
to disconnect the Elite Pro Dual from the computer.
OWC MERCURY ELITE PRO DUAL DEVICE SETUP
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DEVICE SETUP
2.1 Quick Start
Follow the steps below to use the OWC Drive Guide utility to format your Elite Pro
Dual for Mac (OS X 10.4 and later) or Windows (XP and later). If you installed your
own drives, please use the formatting method you are most familiar with or check
Section 3.1 for a link to our online formatting tips.
1. Power on the Elite Pro Dual and plug it into to your computer using the proper data
cable. If you prefer to use a dierent formatting utility, do so at this time and skip
the rest of these steps.
2. The disk will mount and your operating system will display it as “OWC SETUP”.
Open the disk icon to view its contents.
3.Double-click the OWC Drive Guide application.
4.Follow the simple on-screen instructions to complete the formatting process.
Once the formatting is nished the drive is ready to use.
2.2 Assembly
NOTE: these assembly instructions are written for users who purchased the Elite Pro
Dual as an empty enclosure. The instructions show how to open the Elite Pro Dual in
order to change the RAID settings and install drives. If you purchased the Elite Pro
Dual with drives already installed, opening the Elite Pro Dual before the expiration
of the original warranty will VOID the warranty. If you wish to remove or replace the
drives after the expiration of the original warranty, you may do so at that time.
1. Remove the Elite Pro Dual from the retail box and the protective plastic bag. Set
the Elite Pro Dual on its side and look at the bottom of the enclosure. Use a Phillips
screwdriver to remove the two screws, as circled below in red.
OWC MERCURY ELITE PRO DUAL DEVICE SETUP
5
2. Once the two screws have been removed, slide the inner chassis out the front
of the outer enclosure, as shown below. Start by pushing on the rear of the inner
chassis, then when you are able to grip the front grill of the inner chassis, pull it
the rest of the way.
3. When removed from the outer enclosure, the inner chassis will appear as shown
below. There will also be a packet of screws inside (not shown). Remove this
packet and use the screws as directed in subsequent assembly steps.
OWC MERCURY ELITE PRO DUAL DEVICE SETUP
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4. Install the rst hard drive (Drive 1), as shown below. Slide the SATA connector on
the hard drive into the black SATA connector (shown in red). Make sure the drive
is rmly seated on the black SATA connector before proceeding. NOTE: the red
SATA cable used to connect the second hard drive has been removed in order
to provide a better image. Do not remove any cables from the Elite Pro Dual.
5. Install the second hard drive (Drive 2), as shown below. Insert the SATA connector
from the red cable into the SATA connector on the hard drive. Make sure the SATA
connectors are rmly seated. NOTE: Make sure that the at red cable is twisted as
shown (below-right) in order to avoid interfering with the exhaust fan.
OWC MERCURY ELITE PRO DUAL DEVICE SETUP
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6. Using eight of the larger screws from the packet you removed in Step 1, fasten
the inner chassis to the hard drives. There are four screw holes on each side of the
inner chassis, as shown below.
7. Slide the inner chassis back into the outer enclosure. Note that while the inner
chassis can slide into both sides of the outer enclosure, there is only one correct
way that will allow the screw holes to line up correctly. To determine the correct
orientation relative to the outer enclosure, turn the outer enclosure on its side and
look at the bottom. The screw holes at the front of the outer enclosure are close to
the silicone feet, while the screw holes at the rear of the outer enclosure are farther
away from the silicone feet.
REAR FRONT
OWC MERCURY ELITE PRO DUAL DEVICE SETUP
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8. Once you have determined the correct orientation, slide the inner chassis back
into the outer enclosure, as shown below.
9. Once the front grill of the inner chassis sits ush with the edge of the outer
enclosure, turn the Elite Pro Dual on its side again to look at the screw holes on
the bottom. You should see that the screw holes in the outer enclosure line up
with the screw holes in the inner chassis. Use the four smaller screws to fasten
the inner chassis to the outer enclosure, as shown below.
The assembly of the Elite Pro Dual is now complete.
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