Oracle Unified Messaging Manual de usuario

OracleUnified Messaging

Installation Guide

Release 2.1.2 for Sun SPARC Solaris 2.6

January, 2001

Part No. A86091-02

Unified Messaging Installation Guide, Release 2.1.2 for Sun SPARC Solaris 2.6

Part No. A86091-02

Primary Author: Ginger Tabora

Contributors: Byung Choung, Varouzhan Ebrahimian, Duane Jensen, Tom Kraikit, Jae Lee, Sunia Lin,

Allen Liu, Louise Luo, Stefano Montero, Howard Narvaez, Ricardo Rivera

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iii

Contents

Preface........................................................................................................................................................... vii

1 Preinstallation

Installation Overview........................................................................................................................ 1-2

Installation Requirements ................................................................................................................ 1-2

System Requirements................................................................................................................... 1-2

Software Requirements................................................................................................................ 1-3

Preinstallation Tasks.......................................................................................................................... 1-3

Task 1: Back Up and Shut down Existing Database and Log Files....................................... 1-4

Task 2: Install and Configure the Oracle8 Universal Data Server......................................... 1-4

Task 3: Start the Processes Necessary for Installation............................................................. 1-4

Task 4: Configure Net8 (Database Node Installation) TNSLISTENER80 ............................ 1-5

Task 5: Configure Net8 (Multiple Instance Installations Only)............................................. 1-6

2 Installing and Configuring Oracle Unified Messaging

Installing Oracle Unified Messaging.............................................................................................. 2-2

Mounting the Product CD-ROM Manually........................................................................... 2-2

Running the Oracle Universal Installer.................................................................................. 2-2

Entering File Locations ................................................................................................................ 2-5

Verifying Your Installation Settings .......................................................................................... 2-7

Starting the Configuration Assistant Manually................................................................ 2-9

Configuration Assistant Screen Buttons .......................................................................... 2-10

Specifying File Locations........................................................................................................... 2-11

Entering Passwords.................................................................................................................... 2-13

Specifying Oracle eMail Server Parameters............................................................................ 2-15

Specifying Oracle eMail Server Passwords............................................................................. 2-15

Entering LDAP Information...................................................................................................... 2-16

Exiting the Configuration Assistant......................................................................................... 2-19

3 Post Installation

Post Installation Tasks ....................................................................................................................... 3-2

Task 1: Create the Oracle Unified Messaging LDAP Schema................................................ 3-2

Task 2: Encoding the Helpdesk Password................................................................................ 3-3

Task 3: Configuring the oomgr RMI Process............................................................................ 3-4

Task 4: Starting the Oracle Unified Messaging Processes ...................................................... 3-4

Task 5: Configuring Apache Listener Port................................................................................ 3-4

Task 6: Configuring JServ............................................................................................................ 3-5

Task 7: Starting Apache JServ..................................................................................................... 3-5

Task 8: Configuring HelpDesk ................................................................................................... 3-5

Task 9: Updating Real Audio (only if Real Audio is installed).............................................. 3-6

Task 10: Updating the Tiff to Gif Executable (only if a Tiff to Gif executable is installed) 3-6

4 Troubleshooting

Log Files and Trace Files.................................................................................................................... 4-2

Troubleshooting Hints....................................................................................................................... 4-2

Send Us Your Comments

Oracle Unified Messaging Installation Guide, Release 2.1.2 for Sun SPARC Solaris 2.6

Part No. A86091-02

Oracle Corporation welcomes your comments and suggestions on the quality and usefulness of this

publication. Your input is an important part of the information used for revision.

■Did you find any errors?

■Is the information clearly presented?

■Do you need more information? If so, where?

■Are the examples correct? Do you need more examples?

■What features did you like most about this manual?

If you find any errors or have any other suggestions for improvement, please indicate the chapter,

section, and page number (if available). You can send comments to us in the following ways:

■Electronic mail: [email protected]

■FAX: (650) 506-7228 Attn: Unified Messaging Documentation Manager

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USA

If you would like a reply, please give your name, address, and telephone number below.

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vii

Preface

The topics covered in this preface include:

■Intended Audience

■Oracle Unified Messaging Documentation

■Related Documents

■Notation Conventions

viii Installation Guide

Intended Audience

The configuration and installation instructions in this document are intended for

anyone who is responsible for installing Oracle products on Sun SPARC Solaris.

While some command examples are provided, this document does not attempt to

teach Oracle or UNIX administration.

Oracle Unified Messaging Documentation

Oracle Unified Messaging documentation is available in HTML and PDF format on

the CD-ROM and installs automatically during product installation. Use your Web

browser to access $ORACLE_HOME/um/doc/index.html on your server. The following

documents are available:

Related Documents

This guide provides operating system-specific information for Oracle Unified

Messaging for Sun SPARC Solaris 2.6. This document refers to the following user

guides and reference manuals:

■Oracle eMail Server 5.1 Installation Guide

■Oracle eMail Server 5.1 Administration Guide

■Oracle eMail Server 5.1 Release Notes

■Oracle Internet Application Server 8i Installation Guide Release 1.0 for Sun SPARC

Solaris

Ordering Related Documentation

To order documentation, call the appropriate number listed below.

■In the United States, call Documentation Sales at: 1-800-252-0303.

■In the United Kingdom, call Oracle Direct Response at: +44-990-332200.

■In other European countries, contact your local Oracle Support office.

■In the Asia-Pacific region, contact your Oracle sales representative.

Oracle Unified Messaging Installation Guide

Oracle Unified Messaging Client Developer’s Guide

Oracle Unified Messaging Release Notes

Notation Conventions

The following notational conventions appear in this manual:

Convention Description

italic Italicized type identifies document titles.

Monospace Monospace type indicates commands.

bold Boldface type indicates script names, directory names, path names,

and file names (for example, the root.sh script).

UPPERCASE Uppercase letters indicate parameters or environment variables (for

example, ORACLE_HOME).

In code examples, vertical ellipsis points indicate that information

not directly related to the example has been omitted.

. . . In command syntax, horizontal ellipsis points indicate repetition of

the preceding parameters. The following command example

indicates that more than one input_file may be specified on the

command line.

command [input_file ...]

< > In command syntax, angle brackets identify variables that the user

must supply. You do not type the angle brackets. The following

command example indicates that the user must enter a value for the

variable input_file:

command <input_file>

[ ] In command syntax, brackets enclose optional clauses from which

you can choose one or none. You do not type the brackets. The

following command example indicates that the variable output_file

is optional:

command <input_file> [output_file]

{ } In command syntax, curly brackets indicate that a choice of two or

more items separated by a vertical bar or pipe ( | ). You do not type

the curly brackets. The following command example indicates a

choice of either a or b:

command {a | b}

$ The dollar sign represents the shell prompt in UNIX.

x Installation Guide

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