NETGEAR PR60X Manual

Hardware Installation Guide

10G/Multi-Gigabit Dual WAN Pro Router

with Insight Cloud Management

Model PR60X

NETGEAR, Inc.

350 E. Plumeria DriveAugust 2023

San Jose, CA 95134, USA202-12689-01

Support and Community

Visit netgear.com/support to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at

community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français

canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at

https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at

https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the

device to your place of purchase within your return period.

Do not use this device outdoors. The PoE source is intended for intra building connection

only.

Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz

devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that

operation of this device is permitted in large aircraft while flying above 10,000 feet.

Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or

communications with unmanned aircraft systems.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

CommentsPublish DatePublication Part

Number

First publication.August 2023202-12689-01

10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

Contents

Chapter 1 Introduction

Overview................................................................................................5

Key hardware features.........................................................................6

Safety instructions and warnings........................................................6

Chapter 2 Hardware Overview

Front panel with system LEDs...........................................................11

Back panel with ports, port LEDs, and system LEDs......................12

Dual-function Reset button...............................................................13

RJ-45 ports for multi-gigabit connectivity.......................................14

Fiber transceiver modules and cables for the SFP+ port..............14

Speed and cables...............................................................................15

Chapter 3 Applications

Routing with failover and VLAN networks.......................................17

Site-to-site VPN connectivity.............................................................19

Chapter 4 Installation

Step 1: Prepare the site......................................................................23

Step 2: Protect against electrostatic discharge..............................24

Step 3: Unpack the router.................................................................24

Step 4: Place the router.....................................................................25

Place the router in a rack...............................................................25

Place the router on a flat surface..................................................27

Step 5: Connect the router to a modem.........................................27

Optional Step 6: Connect the router to a second modem for WAN

failover.................................................................................................28

Step 7: Connect LAN Ethernet devices to the router....................29

Optional Step 8: Install an SFP transceiver module or cable........30

Step 9: Check the installation...........................................................31

Step 10: Apply power and check the LEDs.....................................31

Step 11: Configure and manage the router....................................31

Chapter 5 Troubleshooting

Hardware troubleshooting chart......................................................34

Additional hardware troubleshooting suggestions.......................35

Introduction

This hardware installation guide is for the NETGEAR 10G/Multi-Gigabit Dual WAN Pro

Router with Insight Cloud Management Model PR60X. In this manual, this model is

referred to as the router, unless we mention otherwise.

The router is designed for small-to-medium sized businesses and provides features

such as WAN redundancy, a basic firewall with the option to set up multiple traffic rules,

IPSec site-to-site VPN, and VLAN capabilities with a DHCP server for each VLAN.

The router provides the following ports:

•One dedicated 1G/2.5G Ethernet WAN port

•Three dedicated 1G/2.5G Ethernet LAN ports

•One dedicated 1G/10G SFP+ fiber LAN port

•One 1G/2.5G/5G/10G multi-gigabit port that you can use as a LAN port or configure

as a second WAN port.

You can place the router on a desktop or in a rack. The system LEDs are on both the

front and back panels. The ports, port LEDs, and AC power receptacle are on the back

panel.

This hardware installation guide complements the installation guide that came with your

router.

This chapter serves as an introduction to the router and includes the following sections:

• Overview

• Key hardware features

• Safety instructions and warnings

Note: For more information about the topics that are covered in this manual, visit the

support website at netgear.com/support/.

Note: For more documentation about the router, including the data sheet with technical

specifications, visit netgear.com/support/download/.

Overview

The LAN ports (three 1G/2.5G Ethernet ports and one 1G/10G SFP+ fiber port) let you

add switches, access points, and other devices to the router network. In addition, the

router provides a 1G/2.5G/5G/10G multi-gigabit LAN port that you can either use for

a high-speed LAN connection or configure as a second WAN port, allowing the router

to support dual-WAN for failover. With two WAN ports, the router can accommodate

two Internet connections to maintain a reliable link. One WAN connection functions as

the active connection and the other WAN connection as the backup connection.

The router integrates a Stateful Packet Inspection (SPI) firewall, lets you configure multiple

traffic rules, and provides Virtual Private Network (VPN) technology for office-to-office

(site-to-site) connectivity. You can configure up to eight VLANs, each with a dedicated

DHCP server.

Note: For information about application examples, see Applications on page 16.

The router provides management options that let you discover the router on the network

and configure, monitor, and control the router:

•Netgear Insight: For NETGEAR Insight Premium and Insight Pro subscribers, the

router supports the NETGEAR Insight Cloud Portal and Insight app:

-Insight Cloud Portal: Lets you configure and manage the router through the

portal of the Insight cloud-based management platform.

-Insight app: Lets you configure and manage the router from your iOS or Android

mobile device and connects to the Insight cloud-based management platform.

•Device user interface (UI): You must access the device UI to set up the WAN

(Internet) connection and basic settings of the router. You can also configure and

manage the router using the device UI.

For more information about these management options, see the user manual, which

you can download by visiting netgear.com/support/download/.

You can place the router freestanding (on a desktop) or rack-mount it in a standard

19-inch rack, using the rack-mount kit that is supplied with the router.

Hardware Installation Guide5Introduction

10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

Key hardware features

The router provides the following key hardware features:

•One dedicated 1G/2.5G Ethernet WAN port (WAN1)

•One 1G/2.5G/5G/10G multi-gigabit port that you can configure as a LAN port (LAN5)

or a second WAN port (WAN2)

•Three dedicated 1G/2.5G Ethernet LAN ports (LAN1, LAN2, and LAN3)

•One dedicated 10G/1G SFP+ fiber LAN port (LAN4)

•Quad Core ARM A73 processor @ 2.2 GHz

•2 GB DDR4 RAM and 4 GB eMMC flash memory

•The following mounting hardware:

-Four rubber footpads for desktop installation

-Rack-mount brackets and screw kit for rack-mount installation in a standard

19-inch rack

•Per-port status LEDs and system status LEDs:

- Power LED

- Internet LED

- Cloud LED

- SFP+ LED

- Per-port link, speed, and activity LEDs

Safety instructions and warnings

Use the following safety guidelines to ensure your own personal safety and to help

protect your system from potential damage.

Hardware Installation Guide6Introduction

10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,

observe the following precautions:

•This product is designed for indoor use only in a temperature-controlled and

humidity-controlled environment. Note the following:

-For more information about the environment in which this product must operate,

see the environmental specifications in the appendix or the data sheet.

-If you want to connect the product to a device located outdoors, the outdoor

device must be properly grounded and surge protected, and you must install an

Ethernet surge protector inline between the indoor product and the outdoor

device. Failure to do so can damage the product.

-Before connecting the product to outdoor cables or devices, see

https://kb.netgear.com/000057103 for additional safety and warranty information.

Failure to follow these guidelines can result in damage to your NETGEAR product,

which might not be covered by NETGEAR’s warranty, to the extent permissible by

applicable law.

•Observe and follow service markings:

- Do not service any product except as explained in your product documentation.

Some devices should never be opened.

-If applicable to your product, opening or removing covers that are marked with

the triangular symbol with a lightning bolt can expose you to electrical shock.

We recommend that only a trained technician services components inside these

compartments.

•If any of the following conditions occur, unplug the product from the power outlet,

and then replace the part or contact your trained service provider:

- Depending on your product, the power adapter, power adapter cable, power

cable, extension cable, or plug is damaged.

-An object fell into the product.

- The product was exposed to water.

- The product was dropped or damaged.

-The product does not operate correctly when you follow the operating

instructions.

•Keep the product away from radiators and heat sources. Also, do not block cooling

vents.

Hardware Installation Guide7Introduction

10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

•Do not spill food or liquids on your product components, and never operate the

product in a wet environment. If the product gets wet, see the appropriate section

in your troubleshooting guide, or contact your trained service provider.

•Do not push any objects into the openings of your product. Doing so can cause fire

or electric shock by shorting out interior components.

•Use the product only with approved equipment.

•If applicable to your product, allow the product to cool before removing covers or

touching internal components.

•Operate the product only from the type of external power source indicated on the

electrical ratings label. If you are not sure of the type of power source required,

consult your service provider or local power company.

•To avoid damaging your system, if your product uses a power supply with a voltage

selector, be sure that the selector is set to match the power at your location:

-115V, 60 Hz in most of North and South America and some Far Eastern countries

such as South Korea and Taiwan

- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan

-230V, 50 Hz in most of Europe, the Middle East, and the Far East

•Be sure that attached devices are electrically rated to operate with the power available

in your location.

•Depending on your product, use only a supplied power adapter or approved power

cable:

If your product uses a power adapter:

-If you were not provided with a power adapter, contact your local NETGEAR

reseller.

-The power adapter must be rated for the product and for the voltage and current

marked on the product electrical ratings label.

If your product uses a power cable:

-If you were not provided with a power cable for your system or for any

AC-powered option intended for your system, purchase a power cable approved

for your country.

-The power cable must be rated for the product and for the voltage and current

marked on the product electrical ratings label. The voltage and current rating of

the cable must be greater than the ratings marked on the product.

•To help prevent electric shock, plug the system and peripheral power cables into

properly grounded power outlets.

Hardware Installation Guide8Introduction

10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

•If applicable to your product, the peripheral power cables are equipped with

three-prong plugs to help ensure proper grounding. Do not use adapter plugs or

remove the grounding prong from a cable. If you must use an extension cable, use

a three-wire cable with properly grounded plugs.

•Observe extension cable and power strip ratings. Make sure that the total ampere

rating of all products plugged into the extension cable or power strip does not

exceed 80 percent of the ampere ratings limit for the extension cable or power strip.

•To help protect your system from sudden, transient increases and decreases in

electrical power, use a surge suppressor, line conditioner, or uninterruptible power

supply (UPS).

•Position system cables, power adapter cables, or power cables carefully. Route

cables so that they cannot be stepped on or tripped over. Be sure that nothing rests

on any cables.

•Do not modify power adapters, power adapter cables, power cables or plugs. Consult

a licensed electrician or your power company for site modifications.

•Always follow your local and national wiring rules.

Hardware Installation Guide9Introduction

10G/Multi-Gigabit Dual WAN Pro Router Model PR60X

Hardware Overview

This chapter describes the router hardware features.

The chapter includes the following sections:

• Front panel with system LEDs

• Back panel with ports, port LEDs, and system LEDs

• Dual-function Reset button

• RJ-45 ports for multi-gigabit connectivity

• Fiber transceiver modules and cables for the SFP+ port

• Speed and cables

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