NETGEAR CG3000Dv2 Manual de usuario

350 East Plumeria Drive

San Jose, CA 95134

USA

August 2013

202-11278-02

DOCSIS 3.0 N450 Wi-Fi Data

Gateway CG3000Dv2 User Manual

NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product

at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.

NETGEAR recommends registering your product through the NETGEAR website. For product updates and web

support, visit http://support.netgear.com.

Phone (US & Canada only): 1-888-NETGEAR.

Phone (Other Countries): Check the list of phone numbers at

http://support.netgear.com/general/contact/default.aspx.

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of

NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change

Revision History

Publication Part Number Version Publish Date Comments

202-11278-02 v1.0 August 2013

Table of Contents |3

Contents

Chapter 1 Connecting to the Internet

Gateway Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Gateway Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Wireless Performance and Gateway Location . . . . . . . . . . . . . . . . . . . . . . 9

View Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2 Configuring Your Wireless Network

Set Up Your Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Configure Wireless Settings Manually. . . . . . . . . . . . . . . . . . . . . . . . . . 13

Use Push 'N' Connect (WPS) Wireless Setup. . . . . . . . . . . . . . . . . . . . 15

Set Up Wi-Fi Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Change the Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 3 Filtering Content

View Denial of Service (DoS) Attack Logs . . . . . . . . . . . . . . . . . . . . . . . . 22

Limit Internet Site Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Allow Unrestricted Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Disable Gateway Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 4 Maintaining Your Network

View the Gateway Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

View the Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Back Up and Restore Your Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

View the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Run the Diagnostic Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Ping Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Traceroute Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 5 Advanced Settings

Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

MAC Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Port Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway

Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

DMZ Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

LAN IP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Reserve an IP Address for DHCP Use. . . . . . . . . . . . . . . . . . . . . . . . . . . .44

LAN Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Configure Universal Plug and Play (UPnP) . . . . . . . . . . . . . . . . . . . . . . . .45

Set Networking Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Enable Network Address Translation. . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Remove USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Chapter 6 Troubleshooting

Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Connect to the Gateway’s Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Troubleshoot the ISP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Troubleshoot a TCP/IP Network Using a Ping Utility . . . . . . . . . . . . . . . . .50

Test the LAN Path to Your Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Test the Path from Your Computer to a Remote Device . . . . . . . . . . . .51

Appendix A Supplemental Information

Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Appendix B Notification of Compliance

1. Connecting to the Internet

For help installing the gateway, see the DOCSIS 3.0 N450 Wi-Fi Data Gateway CG3000Dv2

User Manual.

This chapter describes how to log in and monitor your gateway and includes these sections:

•Gateway Front Panel

•Gateway Rear Panel

•Label

•Log In to Your Gateway

•View Basic Settings

For information about product features and compatible NETGEAR products, visit the NETGEAR

website at http://www.netgear.com.

Connecting to the Internet

NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway

Gateway Front Panel

WPS LED

Wireless LED

USB port

Power LED

Downstream LED

Upstream LED

Internet LED

LAN Ethernet LEDs

Figure 1. Gateway front view

You can use the LEDs to verify status and connections. The following table lists and describes

each LED and button on the front panel of the gateway.

Table 1. LEDs and buttons

LED Description

Power

•Solid green. Power is supplied to the cable modem.

•Blinking. The modem is performing a power-on self-test.

•Red. The unit is performing a self-test, or the thermal cutoff circuit has been triggered.

•Off. The modem is not receiving power.

Downstream

•Blue. More than one downstream channel is locked.

•Green. One downstream channel is locked.

•Blinking green. The unit is scanning for a downstream channel.

•Off. No downstream channel is locked.

Connecting to the Internet

NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway

Upstream

•Blue. More than one upstream channel is locked.

•Solid. One upstream channel is locked.

•Blinking green. The unit is ranging on the upstream.

•Off. No downstream channel is locked.

Internet

•Solid green. The cable modem is online.

•Slow blink. The cable modem is receiving DHCP information.

•Fast blink. The cable modem is downloading the configuration file.

•Off. The cable modem is offline.

LAN (Ethernet)

Green indicates 1,000 Mbps. Amber indicates 100/10 Mbps.

•Solid. An Ethernet device is connected and powered on.

•Blinking. Data is being transmitted or received on the Ethernet port.

•Off. No Ethernet device is detected on the Ethernet port.

Wireless

On/Off

•Solid green. The wireless card is plugged in and enabled.

•Blinking. There is traffic on the wireless card.

•Off. The wireless card is either disabled or not plugged in.

To enable or disable the card, press this button for 3 seconds.

WPS

Pressing this button opens a 2-minute window for the gateway to connect with other

WPS-enabled devices. For more information, about using the WPS method to implement

security, see the Use Push 'N' Connect (WPS) Wireless Setup on page 15.

LED Description (continued)

Connecting to the Internet

NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway

Gateway Rear Panel

Ethernet LAN ports

Coaxial cable connector

USB port

Power adapter input

Reset button

Figure 2. Gateway rear panel

The rear panel includes the following connectors, viewed from top to bottom:

•Four Gigabit Ethernet LAN ports. To connect local computers, use these ports.

•USB port. To connect a USB hard drive, flash drive, or printer, use this port.

•Reset.To set the gateway to the original factory settings, press and hold the Reset

button for over 7 seconds. See Factory Default Settings on page 54.

•Coaxial cable connector. Attach a coaxial cable to the cable service provider’s

connection.

•Power. Power adapter input.

Connecting to the Internet

NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway

Label

The label on the bottom of the gateway shows the router’s Restore Factory Settings button,

WiFi network name (SSID), serial Number, and MAC address.

Figure 3. Label on router bottom

See Factory Default Settings on page 54 for information about the Restore Factory Settings

button and the factory setting values.

Wireless Performance and Gateway Location

The range of your wireless connection can vary based on the physical placement of the

gateway. The latency, data throughput performance, and notebook power consumption of

wireless adapters also vary depending on your configuration choices.

For best results, place your gateway according to the following guidelines:

•Near the center of the area in which your computers operate.

•In an elevated location such as a high shelf where the wirelessly connected

computers have line-of-sight access (even if through walls).

•Away from sources of interference, such as computers, microwave ovens, and

2.4

GHz cordless phones.

•Away from large metal surfaces.

•To provide the best side-to-side coverage, put the gateway in a vertical position.

The time it takes to establish a wireless connection can vary depending on both your security

settings and the gateway location. WEP connections can take slightly longer to establish. Also,

WEP encryption can consume more battery power on a notebook computer.

MAC Address

WiFi Network Name (SSID)

Serial Number

Connecting to the Internet

NETGEAR DOCSIS 3.0 N450 Wi-Fi Data Gateway

Note: To connect to the gateway, use a computer configured for DHCP

(most computers are). For help with configuring DHCP, see the

instructions that came with your computer.

If you do not click Logout,when you have logged in, the gateway waits for activity for 5

minutes before it automatically logs you out.

To log in to the gateway:

1. On the computer that is connected to the gateway with an Ethernet cable, type

http://192.168.0.1 in the address field of your Internet browser.

A login window displays.

2. Log in with the user name admin and the default password, password.

When you connect to the gateway, the Modem Status screen displays.

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