NetComm Api 13 Manual de usuario

MODEM

INSTALLATION GUIDE

V1: API13_013 Modem Installation Guide

AT AUSTRALIAN PHONE & INTERNET

WE’RE HAPPY

WHEN YOU’RE HAPPY

AUSTRALIAN PHONE & INTERNET

ABN 26 118 609 813

enquiries@ausphonenet.com.au

australianphoneandinternet.com.au

1300 137 768 1300 349 851

Box R1768 Royal Exchange PO 1225

Modem – Installation Guide

A WARM WELCOME HERE’S WHAT’S INSIDE

Getting to know your modem 3

Installing your modem 7

Connecting to your modem 9

Conﬁguring your modem 11

Troubleshooting 21

Glossary 25

Thank you for choosing

Australian Phone & Internet as

your broadband provider. We’re

delighted that you’ve joined us.

Your ADSL (broadband) account with Australian Phone

& Internet is now live. All you need to do now is install your

modem and connect your computer. You’ll then be able to

start browsing the web.

We’ve done all the complicated work necessary to conﬁgure

your modem with your username and password so it’s just a

simple matter of connecting the right cables. Instructions how

to do this are in this booklet.

Details about the more advanced features

of your modem can be found in the support

section of the Netcomm website at

http://support.netcommwireless.com

If you can’t ﬁnd what you’re looking for either in this book

or online, our team can be contacted on 1300 137 768.

Thank you once again for choosing

Australian Phone & Internet.

Modem – Installation Guide

Back

The back of the modem is where you connect everything, turn it on/off and also reset

it. Here we’ll explain what each of the ports, sockets and buttons is, where they are

and what you use them for.

Interface Function

1Antenna WiFi antenna

2DSL Attach a telephone line with an active xDSL service here

3 WLAN Press this button to enable or disable the WiFi function of the

NB604N (this can also be done via the control panel)

4RESET Hold this button down for 10 seconds or more to reset the NB604N

to factory defaults

5WPS Press this button to enable the WPS push-button connect function

6LAN 1-4 Attach your devices by cable to these Ethernet (RJ-46) ports

7USB Attach an external USB storage device to share content with

connected devices

8Power (12V) Power connector, connects to a DC 12V 1.5A power adapter

9 On/Off Turn the NB604N on or off with this switch

10 Antenna WiFi antenna

GETTING TO KNOW YOUR MODEM

110

2 3 5 7 8 9

ResetAntenna Antenna

WLAN Power (12V)WPS USBLAN 1-4

(Ethernet)

DSL On/Off

Modem – Installation Guide

Light Colour Deﬁnition

11 Power Off Router is not powered on

Red Router is starting up

Blue Router is operating normally

12 DSL Off Router is not connected to an xDSL service

Blue Router is connected to an xDSL service

Flashing Router is connecting to an xDSL service

13 internet Off Router is not connected to the internet

Red Router is unable to connect to the internet with the

current conﬁguration details

Blue Router is connected to the internet

Flashing Data is being transmitted or recieved via the

internet connection

14 Ethernet

(LAN 1-4)

Off No device connected to the LAN port

Blue Device connected to the LAN port

Flashing Data is being trasmitted or recieved on the LAN port

15 WLAN Off WiFi function is disabled

Blue WiFi function is enabled

Flashing Data is being transmitted or recieved via the

WiFi network

16 WPS Off WPS function is disabled

Blue WPS function is enabled

Flashing WPS function is attempting to connect to a device

17 USB Off No USB device is plugged in

Blue USB device plugged in

Flashing Data is being transmitted or recieved from the

attached USB device

Front

The front of the modem is where all the LED status indicators are located. They let

you know the status of your modem, whether it is on or off, if you’re connected to the

internet, whether WiFi and WPS are enabled and so on. The diagram below shows the

position of each LED and the table on the right provides a brief explanation of what

each of the LED indicators mean.

GETTING TO KNOW YOUR MODEM

NetCommWireless

Power DSL Internet Ethernet WLAN WPS USB

11 12 13 15 16 1714

DSL WPSinternet USBEthernet

(LAN 1-4)

Power USB

Modem – Installation Guide

Installing your modem

Once you’ve worked out where you want to put your modem it’s time to connect it.

Before connecting your modem, you must make sure any devices plugged into your

phone line (handsets, fax machines, cable television, back to base alarm systems) have

a central splitter or ADSL ﬁlter/splitter (you will ﬁnd this in the box with your modem)

ﬁtted between them and the telephone socket.

STEP 1 Connect the power adaptor cable to the Power socket (8) on the

back of the modem and plug the adaptor into a point.

STEP 2 Plug the ADSL2+ ﬁlter/splitter provided with the modem into

your telephone wall socket.

STEP 3 Next, take the telephone cable (RJ-11) provided and plug one

end into the ﬁlter/splitter and the other end into the DSL (2) port

on the back of your modem.

STEP 4 Press the On/Off (9) button to turn the modem on and wait while

the modem powers up – this should take about 60 seconds.

STEP 5 Check that both the DSL (12) and Internet (13) LEDs on the front

have lit up. If they’re solid then your modem is connected to the

internet. If not please refer to the Troubleshooting section.

STEP 6 Now you can connect your computer with a cable or wirelessly.

We’ll take you through a step-by-step process of installing your

modem and connecting both wired and wirelessly. Throughout the

text you will see numbers in brackets, these refer to the diagrams

on the previous pages to make it easier to identify what part of the

modem we’re talking about.

Positioning your modem

The position of your modem can be important depending on how you intend to use it.

You will need a power point and phone socket nearby, and it should be close to your

computer if you’re connecting directly with a cable. If you plan to connect wirelessly it

is worth considering where you place the modem in your house to get the best signal.

Here are some tips:

• Place the modem somewhere central in your house for the best signal coverage in

each room. In multi-storey homes, place the modem on a ﬂoor that is as close to the

centre of the house as possible. This may mean placing it on an upper ﬂoor.

• Try not to place your modem near a cordless telephone that operates at the same

radio frequency as your modem (2.4GHz).

• Avoid placing your modem near devices that may emit radio ‘noise’, such as

microwave ovens.

• Also avoid dense objects that can inhibit wireless communication, including

refrigerators, washers and/or dryers, metal cabinets, large aquariums, metallic-based/

UV-tinted windows.

INSTALLING YOUR MODEM

Modem – Installation Guide

Connecting wirelessly

To connect to the internet/modem wirelessly follow these steps:

STEP 1 Enable WiFi on your device (computer/laptop/smartphone/

tablet). The wireless network on your modem is already enabled

by default.

STEP 2 Scan for wireless networks on your device and connect to the

network name matching the one conﬁgured on your modem.

Please note: The default wireless network name is

NetComm Wireless*

STEP 3 Enter the wireless security key (password) conﬁgured on your

modem when prompted.

Please note: The default wireless security key is a1b2c3d4e5*

STEP 4 Wait for the connection to be made – this should take about

30 seconds.

STEP 5 Open your browser (e.g. internet Explorer/Firefox/Safari) and

start browsing the internet.

* To protect your privacy and prevent people you don’t know using your internet connection we recommend you change

these default settings. The steps to change your wireless network name and wireless security key can be found on

pages 13-16 in the section Conﬁguring your modem.

Connecting with a cable

To connect to the internet/modem with a cable follow these steps:

STEP 1 Plug one end of the Ethernet cable (Cat 5e) provided into one

of the yellow Ethernet ports marked LAN 1 – LAN 4 (6) on the

back of the modem and the other end to the Ethernet port

on your computer.

STEP 2 Wait for the connection to be made – this should take about

30 seconds.

STEP 3 Check the corresponding Ethernet (14) LED on the front of

the modem has lit up. If it’s solid then you’re connected.

If not please refer to the Troubleshooting section.

STEP 4 Open your browser (e.g. internet Explorer/Firefox/Safari)

and start browsing the internet.

CONNECTING TO YOUR MODEM

Modem – Installation Guide

Logging onto your modem

Once you’ve installed your modem and connected to the internet we recommend you

adjust some of your settings. This can be done through the control panel. To access the

control panel follow these steps:

STEP 1 Open your web browser (e.g. Internet Explorer/Firefox/Safari),

type http://192.168.1.1 into the address bar and press the Enter/

Return key. You should see the control panel login (Fig. 1).

STEP 2 Enter the login details and click OK.

Please note: The default User Name and Password

are both admin*

You should see the control panel home screen (Fig. 2).

Use the left menu to access all the settings on your modem. On the following pages

we’ll explain how to change your network name, enable wireless security and change

the password that allows administrator access to your modem settings.

For information on the more advanced features and settings please download the full

user manual from http://support.netcommwireless.com/

* To protect your privacy and prevent people you don’t know using your internet connection we recommend you change

the default settings. The steps to change your modem access details can be found on pages 17-18 in the section

Conﬁguring your modem.

Fig. 1: Control panel login

Fig. 2: Control panel home screen

CONFIGURING YOUR MODEM

Modem – Installation Guide

Conﬁguring your wireless network

To turn your wireless network on or off and change your network name follow

these steps:

STEP 1 Select Wireless > Basic in the left menu. The wireless

conﬁguration screen will be displayed (Fig. 3)

STEP 2 Make sure the Enable Wireless checkbox is ticked (it should be by

default). This means your wireless network is turned on.

STEP 3 Create a new name for your wireless network. This can be

done in the SSID ﬁeld (it’s NetComm Wireless by default).

It’s recommended you change the name to something unique

to make it easier to identify your network from others nearby

but also for improved security. Your network name will be

visible outside of your home or ofﬁce, so the name should be

recognisable but should not use any personal or service details.

STEP 4 Once you’ve ﬁnished click Apply/Save to save your new

wireless settings.

Fig. 3: Wireless conﬁguration screen

CONFIGURING YOUR MODEM

Modem – Installation Guide

Make a note of your password somewhere safe. If you forget it you can always

view your password by connecting to your modem with a cable, logging onto

the control panel, going to wireless security and clicking the blue link next to the

WPA/WAPI passphrase ﬁeld which says Click here to display.

Securing your wireless network

To create a password and secure your wireless network follow these steps:

STEP 1 Select Wireless > Security in the left menu. You will see the

wireless security screen (Fig. 4).

STEP 2 Make sure your network name is selected in the Select SSID drop

down menu.

STEP 3 Use the Network Authentication drop down menu to select an

encryption method. We recommend mixed WPA2/WPA2-PSK

for the best security. By default it should already be set to this.

STEP 4 Create a password that will be used to access your wireless

network and enter it in the ﬁeld next to WPA/WAPI passphrase.

This is the password for your wireless network and prevents

people you don’t know from accessing it. When connecting

devices to your wireless network you will be asked for the

password. Anyone who tries to connect without it won’t

be able to.

Please note: Your password for your wireless network must be

eight or more characters long (the longer the better) and can

include upper and lower-case characters, numbers and symbols.

We recommend you create a complex password. The more

complex, the more secure it will be.

STEP 5 Once you’ve ﬁnished click Apply/Save to save the wireless

security settings.

Fig. 4: Wireless security screen

CONFIGURING YOUR MODEM

Modem – Installation Guide

Changing your modem access details

When you conﬁgure your modem through a browser, the system requires you to enter

your username and password to validate your access permission. By default, these

are both set to admin. We recommend you change these to prevent people you don’t

know accessing your modem and changing the settings. To change both the username

and password follow these steps:

STEP 1 Select Management > Access Control in the left menu. You will

see the Passwords screen (Fig. 5).

STEP 2 Depending on what you want to change, enter your

existing username and/or password and a new username

and/or password.

STEP 3 Once you’ve ﬁnished click Apply/Save to save your new

username and password.

Make a note of your new username and password somewhere safe. If you forget them

you will need to reset your modem. For instructions on how to do this refer to the

Troubleshooting section.

Fig. 5: Passwords screen

CONFIGURING YOUR MODEM

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