Multitech MultiVOIP MVP130-AV-FXS Manual de usuario

Voice

Fax over IP Networ

MVP130-AV-FXS

Analog Voice/IP Gateway

Quick Start Guide

MultiVOIP Quick Start Guide

Quick Start Guide

MultiVOIP MVP130-AV-FXS

S000355A, Revision A

This publication may not be reproduced, in whole or in part, without

prior expressed written permission from Multi-Tech Systems, Inc. All

rights reserved.

Multi-Tech Systems, Inc. makes no representations or warranties with

respect to the contents hereof and specifically disclaims any implied

warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this

publication and to make changes from time to time in the content

hereof without obligation of Multi-Tech Systems, Inc. to notify any

person or organization of such revisions or changes.

Record of Revisions

Revision Description

AInitial Release

(07/22/04)

Trademark

Trademark of Multi-Tech Systems, Inc. is the Multi-Tech

logo. Windows and NetMeeting are registered

trademarks of Microsoft.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763) 785-3500 or (800) 328-9717

U.S. Fax: 763-785-9874

Technical Support: (800) 972-2439

http://www.multitech.com

3 MultiVOIP Quick Start Guide

CONTENTS

QUICK START GUIDE ............................................................1

INTRODUCTION ........................................................................4

SAFETY WARNINGS..................................................................4

Lithium Battery Caution......................................................4

Safety Warnings Telecom ....................................................5

MULTIVOIP STARTUP TASKS..................................................6

Phone/IP Details *Required* Before Installation...............8

Gather IP Information ...............................................................8

Gather Telephone Information ..................................................9

Obtain Email Address for VOIP (Optional) ............................10

Identify Remote VOIP Site to Call..........................................11

Identify VOIP Protocol to be Used .........................................11

Placement..........................................................................12

Command/Control Computer Setup (Specs & Settings)....12

Load MultiVOIP Control Software onto PC .....................14

Phone/IP Starter Configuration ........................................15

Phonebook Starter Configuration (with remote voip) .......22

Outbound Phonebook..............................................................23

Inbound Phonebook ................................................................33

Phonebook Tips .................................................................40

Phonebook Example ..........................................................47

Connectivity Test ...............................................................54

Troubleshooting ................................................................60

Safety Warnings

MultiVOIP Quick Start Guide 4

Introduction

This manual will get your MultiVOIP up and running

quickly. For more details, see the MultiVOIP User Guide.

SafetyWarnings

Lithium Battery Caution

A lithium battery on the voice/fax channel board provides

backup power for the timekeeping capability. The battery

has an estimated life expectancy of ten years.

When the battery starts to weaken, the date and time may

be incorrect. If the battery fails, the board must be sent

back to Multi-Tech Systems for battery replacement.

Warning: There is danger of explosion if the battery is

incorrectly replaced.

Safety Warnings

5 MultiVOIP Quick Start Guide

SafetyWarningsTelecom

1. Never install telephone wiring during a lightning

storm.

2. Never install a telephone jack in wet locations unless

the jack is specifically designed for wet locations.

3. This product is to be used with UL and cUL listed

computers.

4. Never touch uninsulated telephone wires or terminals

unless the telephone line has been disconnected at the

network interface.

5. Use caution when installing or modifying telephone

lines.

6. Avoid using a telephone (other than a cordless type)

during an electrical storm. There may be a remote risk

of electrical shock from lightning.

7. Do not use a telephone in the vicinity of a gas leak.

8. To reduce the risk of fire, use only 26 AWG or larger

telecommunication line cord.

Startup Tasks

MultiVOIP Quick Start Guide 6

MultiVOIP StartupTasks

Task Summary

●Collecting

Phone/IP Details

( vital! )

The MultiVOIP must be

configured to interface with your

particular phone system and IP

network. To do so, certain

details must be known about

those phone and IP systems.

●Placement Decide where you’ll mount the

voip.

●Command/Control

Computer Setup:

Specs & Settings

Some modest minimum

specifications must be met. A

COM port must be set up.

●Hookup Connect power, phone, and data

cables per diagram.

●Software

Installation This is the configuration

program.

It’s a standard Windows

software installation.

Gathering Phone/IP Details

7 MultiVOIP Quick Start Guide

Startup Task Summary

●Phone/IP Starter

Configuration You will enter phone numbers

and IP addresses. You’ll use

default parameter values where

possible to get the system

running quickly.

●Phonebook

Starter

Configuration

The phonebook is where you

specify how calls will be routed.

To get the system running

quickly, you’ll make phonebooks

for just two voip sites.

●Connectivity Test You’ll find out if your voip

system can carry phone calls

between two sites. That means

you’re up and running!

●Troubleshooting Detect and remedy any problems

that might have prevented

connectivity.

Gathering Phone/IP Details

MultiVOIP Quick Start Guide 8

Phone/IP Details *Required*

Before Installation

The MultiVOIP will interface with both the IP network

and the phone system. You must gather information

about the IP network and about the phone system so that

the MultiVOIP can be configured to operate with them

properly.

Gather IP Information

➼Ask your computer network administrator.

IP Network Parameters:

Record for each VOIP Site

in System

•IP Address

•IP Mask

•Gateway

•Domain Name Server (DNS) Info

(not implemented; for future use)

Gathering Phone/IP Details

9 MultiVOIP Quick Start Guide

Phone/IP Details *Absolutely Needed*

GatherTelephone Information

➼Analog Phone Parameters

Ask phone company or

telecom manager.

Analog Telephony Interface Parameters:

Record for this VOIP Site

•Interface type (or “signaling”) used? FXS

•Determine whether the line will be used for a

phone, fax, or KTS (key telephone system)

Gathering Phone/IP Details

MultiVOIP Quick Start Guide 10

Obtain Email Address forVOIP (Optional)

required if log reports of

VOIP call traffic are to be

sent by email

Optional

SMTP Parameters

Preparation Task:

Ask Mail Server

administrator to set up

email account (with

password) for the

MultiVOIP unit itself. Be

sure to give a unique

identifier to each individual

MultiVOIP unit.

To: I.T. Department

re: email account for VOIP

[email protected]

Get the IP address of the

mail server computer, as

well.

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