Multitech CommPlete MTPRI-HD23B Manual de usuario

PRI Card

MTPRI-HD23B &

MTPRI-HD30B

User Guide

ii CommPlete Communications Server

PRI Card User Guide

P/N 82065901, Revision B

written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and

specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes

from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any

person or organization of such revisions or changes.

Revision Date Description

11/14/97

5/11/98

Manual released.

Manual revised.

Multi-Tech, CommPlete, RASExpress, MultiExpress, and the Multi-Tech logo are trademarks of Multi-

Tech Systems, Inc. Other trademarks and trade names mentioned in this publication belong to their

respective owners.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(612) 785-3500 or (800) 328-9717

U.S. Fax (612) 785-9874

Technical Support (800) 972-2439

BBS (612) 785-3702 or (800) 392-2432

Fax Back (612) 717-5888

Internet Address: http://www.multitech.com

CommPlete Communications Server iii

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates,

uses, and can radiate radio frequency energy, and if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference, in which case the user will be

required to correct the interference at his own expense.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Exhibit J (Consumer Instructions)

This equipment complies part 68 of the Federal Communications Commission Rules. On the outside

surface of this equipment is a label that contains, among other information, the FCC registration number.

This information must be provided to the telephone company.

As indicated below, the suitable jack (Universal Service Order Code connecting arrangement) for this

equipment is shown. If applicable, the facility interface codes (FIC) and service order codes (SOC) are

shown.

A FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is

designed to be connected to the telephone network or premises wiring using a compatible modular jack

which is Part 68 compliant. See installation instructions for details.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance

that temporary discontinuance of service may be required. But if advance notice is not practical, the

telephone company will notify the customer as soon as possible. Also, you will be advised of your right to

file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that

could affect the operation of the equipment. If this happens, the telephone company will provide advance

notice in order for you to make necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment (the model of which is indicated below) please contact

MultiTech Systems, Inc. at the address shown below for details of how to have repairs made. If the

equipment is causing harm to the network, the telephone company may request you to remove the

equipment from the network until the problem is resolved.

iv CommPlete Communications Server

No repairs are to be made by you. Repairs are to be made only by MultiTech Systems or its licensees.

Unauthorized repairs void registration and warranty.

Manufacturer: MultiTech Systems, Inc.

Trade Name: CommPlete

Model Number: CC2400, CC9600

FCC Registration Number: AU7USA-31090-DE-E

Facility Interface Code: 04DU9-ISN

Service Order Code: 6.0N

Modular Jack (USOC): RJ48C

Service Center in USA: MultiTech Systems, Inc.

2205 Woodale Drive

Mounds View, MN 55112

(612) 785-3500 Fax (612) 785-9874

Canadian Limitations Notice

Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of

the maximum number of terminals allowed to be connected to a telephone interface. The termination of a

interface may consist of any combination of devices subject only to the requirement that the sum of the

ringer equivalence numbers of all the devices does not exceed 5.

Notice: The Industry Canada label identifies certificated equipment. This certification means that the

equipment meets certain telecommunications network protective, operational and safety requirements.

The Industry Canada does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities

of the local telecommunications company. The equipment must also be installed using an acceptable

method of connection. The customer should be aware that compliance with the above conditions may not

prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated

by the supplier. Any repairs or alterations made by the user to this equipment, or equipment

malfunctions, may give the telecommunications company cause to request the user to disconnect the

equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility,

telephone lines and internal metallic water pipe system, if present, are connected together. This precaution

may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the

appropriate electric inspection authority, or electrician, as appropriate.

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus

set out in the Radio Interference Regulation of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux

appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté

par le ministère des Communications du Canada.

CommPlete Communications Server

Ringer Equivalence Number

Notice: The ringer equivalence number (REN) asigned to each terminal device provides an indication of

the maximum number of terminals allowed to be connected to a telephone interface. The termination on

an interface may consist of any combination of devices subject only to the requirement that the sum of the

ringer equivalence numbers of all the devices does not exceed 5.

vi CommPlete Communications Server

CommPlete Communications Server

Table of Contents

1 INTRODUCTION

Introduction............................................................................................................................................................... 2

Product Description................................................................................................................................................... 2

Features ..................................................................................................................................................................... 2

Status LEDs............................................................................................................................................................... 2

Card Components...................................................................................................................................................... 4

8-Position DIP Switch........................................................................................................................................... 4

Technical Specifications ........................................................................................................................................... 6

2 INSTALLATION

Introduction............................................................................................................................................................... 8

Safety Warnings ........................................................................................................................................................ 8

Pre-Installation Notes................................................................................................................................................ 8

Installation Procedure................................................................................................................................................ 9

3 SOLVING PROBLEMS

Introduction............................................................................................................................................................. 12

General Troubleshooting Process............................................................................................................................ 12

Startup Self Test LED Patterns ............................................................................................................................... 12

Run Time LED Status Indicators ............................................................................................................................ 12

Problems involving HEART BEAT.................................................................................................................... 13

Problems involving PHY LINK LINK................................................................................................................ 13

Problems involving RED ALARM LED............................................................................................................. 13

Problems involving YELLOW ALARM LED.................................................................................................... 13

viii CommPlete Communications Server

CommPlete Communications Server 1

1 Introduction

PRI Card User Guide

2CommPlete Communications Server

Introduction

The Multi-Tech PRI Card (MTPRI-HD23B for T1 or MTPRI-HD30B for E1) is a telecommunications

interface card that provides CommPlete interconnectivity to Primary Rate ISDN (PRI) public switched

telecommunications networks. The MTPRI-HD23 provides 23 B channels that provide 23 user sessions.

The MTPRI-HD30 provides 30 B channels for 30 user sessions. The PRI card directly connects a

CommPlete to a T1 or E1 circuit without the need for an external T1 channel bank or T1 channel service

unit (CSU).

The PRI card operates as an ISDN PRI card, or as an E1 or T1 card for long-haul or short-haul applications,

using 22 AWG (0.63 mm) twisted-pair wires at up to 6000 feet (0-2 km).

This manual provides information used to install, test and troubleshoot your Multi-Tech PRI card.

Product Description

The PRI card has one RJ48C connector for a LEC line connection and 10 status LEDs. It provides

intelligent support for the ISDN B and D circuits, performing all of the call setup, management, and tear-

down functions on-board. The PRI card can establish and manage separate B channel connections at 64K

bps, or it can aggregate two or more B channels for an Nx64K bps logical connection. The PRI card offers a

variety of user-definable connection modes, allowing either static or dynamic bandwidth-on-demand

operation. It performs all call management as well as full-duplex DMA processing on each channelized

data stream. Logical channel protocols are configurable for PPP, or Multilink PPP link-level protocols, or

raw (unframed) data mode.

The 16-bit interface ensures maximum performance for the most demanding data-intensive applications.

In addition, 8-bit transfers are also supported. There are no restrictions imposed on alignment during

data transfers. The on-board firmware resides in an 8 bit wide 512K byte Flash ROM.

Features

The PRI card provides the following features:

•Extensive selection of Extended mode and Expanded mode memory addressing

•ISDN BRI

•supports PPP and Multilink PPP (MLPPP) Link Level Protocols

•extensive statistics reporting (link level and call management)

•extensive status LED monitoring of Faults, LEC circuit, and host interface activity

•support of PRI ISDN, Q.921, Q.931, and NI-2 compliant LEC circuits

•support of AT&T, MCI (and other) Multi-Rate Bearer services

•compatible with AT&T 4ESS and 5ESS, NT DMS-100 and DMS-250 switches

•multiple simultaneous remote connections at N x 64K bps bandwidth on demand

Status LEDs

The PRI card contains 10 status LEDs on the front panel. The front panel is shown in Figure 1 and each

LED is described in the following listing.

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