Maxview CONNECT MXL028/65Q Manual del propietario

Installation, Satellite Information & Fault Finding

MXL028/65Q/85Q Connect Sky Q™ & Auto Skew

UK contact:

Helpline: +44 (0)1553 811000

Email: suppor[email protected]o.uk

Web: www.maxview.co.uk

Maxview reserve the right to change speciﬁcations without prior notice

9111420SKYQ Iss 3

Booklet 1 of 2

Contents

Installation

Application Example 4

Connections & Features 5

Product Contents 5

Required Tools & Equipment 5

Selecting an installation location 6

Positioning Control Box 6

Attaching Antenna Mount Cover 7

and LNB Park Plate

Electrical installation 8

Attaching Antenna Unit to Mount Plate 9

Installing Cables 9

Installing Cable Entry Plate 10

Installing Control Box 10

Connection Diagram 11

Attaching Satellite Dish to Unit 11

Testing Bluetooth Connectivity & Installing 12

Updates

Introduction

Please read these instructions fully before using the antenna for the ﬁrst time. The operation of the antenna has

been designed to be as simple as possible however should you require any technical assistance please contact

Maxview customer service on +44 (0)1553 811000 or visit www.maxview.co.uk.

Proper Use & Operation

The Connect is designed to be installed in a motorhome, caravan or horsebox to automatically locate a television

broadcast satellite when the vehicle is stationary. The system comprises of 2 main components.

1. The Antenna which is to be permanently mounted externally to the roof structure of a motorhome/caravan/

horsebox. The construction of the roof structure should be suitably robust and have no protruding obstacles

2. The Control Box is designed to be mounted internally in a cupboard. This controls the antenna unit through a

cable connection and is powered by 12v DC only.

Use of the equipment for any other purpose than the one speciﬁed is not permitted and will invalidate the

warranty.

All instructions and models are subject to change. In accordance with policy of progressive product, the company

reserve the right to alter speciﬁcations.

Please keep these instructions safe for future reference.

Recycle packaging where facilities exist.

Satellite Information

Finding a Satellite 13

Skew Adjustment 14

Fault Finding

On Screen Error Modes 15

Control Box Error Modes 16

General Faults & FAQs 18

Portable Connectivity Troubleshooting 19

Ignition 20

Connecting to a Satellite Receiver 20

Power Consumption 20

3 Year Guarantee 21

Environment 22

Speciﬁcations 24

Page 2

PLEASE READ BEFORE INSTALLATION

Safety Precautions

Read this manual carefully and become familiar with your satellite antenna. Understand its applications, its

limitations and any hazards involved. Failure to follow all instructions listed below may result in electric shock,

ﬁre and/or serious injury. Maxview declines all responsibility in the event of incident or accident if they are due

to a non observation of the installation instructions or the way the product is used.

No modiﬁcations are permissible to the Antenna Unit & Control Box.

Installation

• Installation should be carried out by a competent person

• Take care when working at heights keeping work area clean and tidy to avoid hazards

• Use creeper boards where necessary to ensure roof construction can support your weight

• Use a recommended adhesive from page 5 to bond the antenna unit to vehicle roof and follow the

manufacturer’s instructions during application

• Do not travel until adhesive has cured noting that curing times vary with weather conditions

• Power tools should be used in accordance with manufacturer’s instructions

• All electrical work should be carried out by a competent person. If in doubt seek advice from a

qualiﬁed electrician

• The Control Box is for internal use only and is not waterproof

Operation

• Before starting your journey check that antenna is in the park position

• The maximum speed of vehicle with antenna mounted on roof is 81mph (130km/h)

• Never operate the antenna if someone is in close proximity of the antenna

• Disconnect power to the antenna before installation or adjusting LNB skew angle

• If high winds or electrical storms are anticipated lower antenna to park position

• Maintain adequate ventilation around the Control Box to avoid overheating

• Do not allow children to operate the antenna unit

• Remove Control Box fuse before accessing the roof space around the antenna unit

• Do not operate the Connect with snow or ice on the antenna

Servicing

• If in the event that you do experience a problem with the system call Maxview Customer Service

+44 (0)1553 811000 with your model & serial number to hand

• Any inspection or repair must be carried out by Maxview or an appointed representative of the manufacturer

• No regular maintenance required on the system

• Do not remove cover on Antenna or Control Box

• Do not use solvent or abrasive cleaning agents on the system

• Use a soft damp cloth to clean the Control Box

• Use a suitable mild detergent to clean the Antenna Unit

• Do not pressure wash the Antenna Unit

• Check the Antenna Unit ﬁxings for mechanical integrity at least once a year

Page 3



A. Antenna

The Antenna is mounted to the roof. It uses electric motors to scan for satellite signals.

The twin variant has 3 cable connections; 1 for controlling the motors and 2 satellite signal

cables from the twin LNB.

B. Control Box

The Control Box requires wired connections for power, antenna control and satellite signal.

It can be mounted discretely in a cupboard and can be ﬁxed vertically and horizontally.

This can then be controlled directly from the Control Box or using the Connect App

You need to install the Splitter for SKY Q™ - See page 11.

Application Example

INSTALLATION

Page 4

Connections & Features

Control Box:

1. Fuse

2. Power Switch

Product contents

> Antenna Unit / Control Box

> 85cm Antenna (separate carton) 50cm Antenna (Fitted)

> Accessory Pack

> LNB Park Plate x 1

> Control Box bracket x 2

> No.10 Screws x 6

> No.6 Screws x 4

> Cable Clips x 6 (x 12 for quad)

> M6 Button Head Screw x 4

> M6 Locking Nut x 4

> 6mm Plastic Washer x 4

> Cable Entry Plate x 1

Required tools and equipment (not supplied)

> 32mm hole saw

> 2.5mm twist drill

> Power Drill

> No.2 Phillips screwdriver

> Weather Resistant Elastic Adhesive* and Applicator gun

> Surface Cleaner

> 10mm spanner

> Hexagonal socket key 4mm

> Deburrer/Round File/Emery paper

> Conduit (recommended method for securing cables)

> Automotive 2.5mm² cable

> Electrical connector block

> Flylead (for connection to satellite receiver)

*Maxview recommends the following adhesives:

> Sikaﬂex®-512 Caravan

> Geocel® Geobond HM

> Sikaﬂex®-252

Reference page 16 for interface information

5. Status LED

6. Receiver Out

7. LNB Coaxial In

8. Antenna Connectors

9. Installation Button

10. Power Input

1 2 3 4 5

6 7 8 9 10

3. Power LED

4. Pair Button

Page 5

B C

Direction of travel

(front of vehicle)

Selecting an Installation Location

Positioning the Antenna Unit

> Check for obstructions such as roof lights and vents

> Check for electrical cables beneath screw ﬁxing points

> Check Antenna Unit cables will reach Control Box

(Maxview can supply extended cables).

> Do not allow the dish to overhang the edge of the vehicle

> Clearance around antenna system when in use is shown with reference I

Positioning Control Box

Site the Control Box in a convenient location where:

> User can control the unit with the control box

> Front and rear connections are accessible

> Cables can be routed and concealed neatly

> There is an electrical supply of 12V dc permanent and ignition

> There is adequate ventilation

> The Control Box is not encased with metal

> Material construction and thickness is suitable for ﬁxings

Page 6

Key dimensions (cm) and weights Connect/Connect Skew

65cm: System weight 10kg

A: 17

B: 100

C: 67

D: 65/66

E: 96

F: ø43*

85cm: System weight 11kg

A: 17

B: 117

C: 85

D: 87/88

E: 113

F: ø43*

G: 52/53

H: 15

I: 110

G: 64/65

H: 14

I: 125

*Mounting plate

Attaching Antenna Mount Plate & LNB Park Plate

1. Remove Antenna Unit from wooden transit packaging

2. Remove mounting plate from Antenna Unit by removing 6 x M6 nuts using 10mm spanner

3. Clean roof, Mounting Plate and LNB Park Plate in accordance with adhesive manufacturer’s guidelines

4. Mark a centre line for the antenna making sure dish will not overhang vehicle

5. Align notches on plate with centre line

6. Mark the position of 6 screw ﬁxing holes

7. Mark position of LNB Park Plate

8. Drill 6 x 2.5mm pilot holes into the roof

Note:

• Follow manufacturer’s instructions when applying adhesive. Do not travel until adhesive has

cured noting that curing times vary with weather conditions

• Take care when working at heights. Always follow ladder manufacturer’s safety advice

• Use creeper boards where necessary to ensure roof construction can support your weight

• Power tools should be used in accordance with manufacturer’s instructions

230mm 65cm (MXL028/65 all variants)

350mm 85cm (MXL028/85 all variants)

Direction of travel

Central Line

Antenna Mount Plate

LNB Park

Plate

9. Apply adhesive to entire surface of Antenna

Mounting Plate and LNB Park Plate and ﬁrmly

place them into position

10. Place a small amount of adhesive into each hole

before screwing plate to roof

11. Wipe off excess adhesive with a cloth

6 x No. 10

screws

Page 7

Caravans

Power can be taken directly from the leisure battery on the caravan. The ignition cable should be connected to

the ignition key circuit which can be traced using the charts below. The caravan will either be ﬁtted with the

13 Pin Euro Connector or have two 7/8 Pin connectors.

Caution: All electrical work should be carried out by a competent person.

If in doubt seek advice from a qualiﬁed electrician.

Electrical Installation

Whilst the adhesive is curing prepare the electrical connections for the Control Box. The Control Box

requires a permanent 12V supply and a secondary 12V supply that provides power when the engine of the

vehicle is running. Note: the brake light circuit is not suitable.

It is recommended to create a new circuit direct to the battery using a minimum cable cross sectional area

of 2.5mm and an inline fuse of 5A. Do not connect to existing circuits that supply high power devices such

as water pumps, air conditioning units or sources of interference such as electric igniters for gas stoves.

Route cables carefully avoiding areas of excessive heat such as exhaust systems and any moving parts in

the engine compartment or drive shafts.

Power Cable colours:

Black Negative Earth

Green Ignition (+12V)

Red +12V

Join Power Cable to new circuit using a

robust connection method such as...

• Crimp connectors

• Screw terminal connector block

• Snap ﬁt automotive tap connectors



13 Pin Euro Connector

12S 7 Pin Connector

Left Hand Indicator

Rear fog light(s)

Earth for contacts 1 to 8

Right Hand Indicator

Right Hand Side lights, marker lights & number plate light

Brake lights

Left Hand Side lights, marker lights & number plate light

Reversing light(s)

Positive direct from battery (Power)

Positive ignition key on (Fridge)

Earth return for contact 10

Signalling connection to trailer

Earth return for contact 9

Reversing light(s)

Positive ignition key on (Battery Charging)

Earth

Positive direct from battery (Power)

Reverse Sensor (Optional)

Positive ignition key on (Fridge)

Earth return for contact 6

Yellow

Blue

White

Green

Brown

Red

Black

Pink

Orange

Grey

White/Black

White/Blue

White/Red

Yellow

Blue

White

Green

Brown

Red

Black

Terminal No. Function 13 core wire colour

Page 8



Use extra Cable Entry Plate

to route 2nd Sat feed to a

different location.

Available to order from

Maxview MXL018

Direction of travel

(front of vehicle)

Note: LNB image shows

different model.

Note: LNB image

shows different model.

For quad variants you

may need a 2nd cable

entry plate.

Attach Antenna Unit to Mounting Plate

Carefully lower the Antenna Unit onto the

Mounting Plate and re-attach the M6 Nuts

and Washers that were previously

removed.

Caution:

Replace Nylon locking nuts if they have been removed more than twice. The locking action of the Nylon

becomes less effective if repeatedly assembled and disassembled.

Installing Cables

1. Check there are no hidden cables in the roof structure and that the hole location is clear of obstructions both

internally and externally.

2. Turn over for Cable Entry Cover installation instructions.

Application example:

Note: To prevent trip hazards it is recommended that cables are concealed in PVCu conduit (not supplied)

where access is required to the roof of the vehicle.

Page 9

Page 10

Installing Cable Entry Cover

1. Plan your installation carefully

2. Drill a 32mmø hole in roof

3. Prepare surface for adhesion

4. Apply sealant as shown in A,B,C

(we recommend Sikaﬂex-512 Caravan)*

5. Position top hat

6. Position cable entry cover

7. Wipe excess sealant with a dry cloth

Applying sealant example:

= Generously apply

wet seal adhesive

Vehicle roof

Hole location

tabs

32mm ø

A B

Direction of travel

(front of vehicle)

Top hat

Cable



Installing Control Box

Having previously chosen a suitable location

1. Clip the mounting brackets onto the Control Box

2. Place Control Box on the horizontal or vertical surface & mark the 4 holes

3. Depending on material drill a pilot hole or use a bradawl

4. Attach cables to Control Box refer to page 11 for details

5. Screw Control Box into position using 4 x No. 6 Screws

Mounting Positions

Position the Control Box in one of the 4 ways shown right.

Make sure that the front is easily accessible

Fitting the Control Box Brackets:

The brackets snap ﬁt to the Control Box casing

Este manual sirve para los siguientes modelos

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