MACROMEDIA BREEZE Manual de usuario

Installation Guide

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Third-Party Information

This guide contains links to third-party websites that are not under the control of Macromedia, and Macromedia is not

responsible for the content on any linked site. If you access a third-party website mentioned in this guide, then you do so

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reproduced, translated, or converted to any electronic or machine-readable form in whole or in part without prior

written approval of Macromedia, Inc. Part Number ZBP40M100

Acknowledgments

Director: Erick Vera

Project Management: Stephanie Gowin

Writing: Stephanie Gowin

Editing: Mary Ferguson, Mary Kraemer, Lisa Stanziano

Production Management: Patrice O’Neill

Managing Editor: Rosana Francescato

Media Design and Production: Adam Barnett, Christopher Basmajian

First Edition: March 2004

Macromedia, Inc.

600 Townsend St.

San Francisco, CA 94103

CONTENTS

Resources for a Successful Breeze Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Guide to documentation and additional resources . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About the electronic manuals and online help . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Information about specialized topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Additional resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Before You Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Configurations available for installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Breeze Presentation platform installation requirements . . . . . . . . . . . . . . . . . . . . 7

Breeze Presentation platform with Breeze Live installation requirements. . . . . . . 9

Breeze Live installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

The Breeze database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing and configuring Macromedia Breeze overview . . . . . . . . . . . . . . . . . . . . 10

Installing Breeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the Breeze installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Completing an aborted installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Starting and stopping Breeze components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Uninstalling Macromedia Breeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting Up the Breeze Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting configuration properties for Microsoft SQL Server 2000 . . . . . . . . . . . . . . 15

Changing the Breeze password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Upgrading Breeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring the Breeze Presentation Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configuring Breeze Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Verifying Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Starting your Breeze components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Starting the database management system for the Breeze database . . . . . . . . . . 21

Starting the Breeze Presentation platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Starting Breeze Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Verifying that the Breeze database and Breeze Presentation platform work together 22

Verifying that you can use the Breeze Manager and send e-mail notifications . . . . 23

Verifying that you can use the Breeze Presentation platform . . . . . . . . . . . . . . . . . 23

Verifying that you can use Breeze Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Verifying that you can use Breeze Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Appendix A: Clustering Breeze Presentation Platforms . . . . . . . . . . . . . . . . . . . . . . 26

Setting up a cluster of Breeze Presentation platforms . . . . . . . . . . . . . . . . . . . . . . . 26

Verifying failover for HTTP requests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Verifying replication of content across the cluster . . . . . . . . . . . . . . . . . . . . . . . . . 27

Appendix B: Clustering Breeze Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting up a Breeze Live cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Verifying failover for Breeze Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Resources for a Successful Breeze Deployment

Macromedia Breeze consists of three components: the Breeze Presentation platform, Breeze Training, and

Breeze Live. Depending on the configuration purchased, you may be installing one, two, or all three of the

components. The following are brief descriptions of the components:

Breeze Presentation platform The Breeze Presentation platform makes it possible to quickly create

multimedia presentations that combine audio and video with slides and graphics.

Breeze Training Breeze Training lets you create courses, enroll students, and track and monitor student

and course outcomes.

Breeze Live Breeze Live lets you conduct online real-time meetings in which you can show multimedia

presentations and broadcast live audio and video to participants.

This chapter describes the variety of resources available to ensure successful deployment of the

components within your organization.

Guide to documentation and additional resources

Macromedia Breeze contains a variety of media to help you learn how to use the components quickly.

About the electronic manuals and online help

In addition to this installation guide, the following electronic manuals and online help systems are

available:

Note: The relevance of these guides to users depends on the modules installed on the Breeze Presentation platform,

the type of user (such as meeting content manager, information technology engineer, or course presenter), and the

user’s Breeze account permissions.

•Using the Breeze Manager describes how to use the administration, presentation, and training

components of Breeze. You can access Using the Breeze Manager documentation from the Breeze

Manager Home page, and from the Help link in the Breeze Manager.

•Using the Breeze Plug-In for PowerPoint describes use of the plug-in that allows users to create Breeze

presentations from PowerPoint. You can access Using the Breeze Plug-In for Powerpoint

documentation from the Breeze Manager Home page, and from the Breeze menu in PowerPoint by

selecting Breeze > Help.

•Using the Breeze Publish Wizard includes procedures for publishing Breeze presentations created in

PowerPoint to your Breeze server. You can access Using the Breeze Publish Wizard documentation

from the Breeze Manager Home page, and from the Help button in the Publish Wizard.

•Breeze Live User Guide for Meeting Presenters includes information about using the Breeze web

application to host online real-time meetings. The documentation includes procedures that

demonstrate the simplicity of adding slides, Flash SWF files, images, live audio and video to your

presentation.You can access Breeze Live User Guide documentation from the Breeze Manager

Home page, and from the Help menu within a Breeze Live meeting room (when you enter as a

presenter) by selecting Meeting > Help.

•Breeze Live User Guide for Meeting Participants includes information relevant to users participating

in an online real-time meeting. Breeze Live offers meeting participants a variety of options to make

their experience truly participatory, including the ability to send messages and questions to

presenters and to each other, and the ability to participate through live video and audio. You can

access the Breeze Live User Guide documentation from the Breeze Manager Home page, and from

the Help menu within a Breeze Live meeting room (when you enter as a participant) by selecting

Meeting > Help.

To determine what documentation is relevant to your needs, consult the following table for guidelines:

Breeze user type Recommended reading

Information technology (IT) engineer •Breeze Installation Guide.

•Review the system requirements in all other user

guides.

Content managers in charge of overall content within

Breeze, and who may add users and permissions

•Using the Breeze Manager

•Breeze Live User Guide for Meeting Presenters

Information about specialized topics

This guide primarily provides information for a basic installation of Breeze components in which no more

than one instance of each component is installed. It does not cover specialized topics. For information

about clustered Breeze components, load balancing, and failover, see “Appendix A: Clustering Breeze

Presentation Platforms” on page 26 and “Appendix B: Clustering Breeze Live” on page 29. For

information about specialized topics not discussed in this installation guide, visit the Macromedia Breeze

licensed-support website at www.macromedia.com/go/breeze_licensed_support.

Note: In order to access the licensed support site, you will need information from your Welcome letter, including your

serial key.

The following are among the topics covered at the website:

•Upgrading from an earlier release

•Port numbers used by Macromedia Breeze

•Using and managing the Breeze database engine

•Integrating Macromedia Breeze with a learning management system (LMS)

•Troubleshooting

Additional resources

Additional documentation, white papers, and articles are available at the Breeze Product Center, Breeze

Documentation Center, and Breeze Support Center websites:

Breeze Product Center The Breeze Product Center, at www.macromedia.com/software/breeze, is

updated regularly with the latest information on Breeze, including FAQs, white papers, testimonials,

and tips.

Breeze Documentation Center The Breeze Documentation Center, at www.macromedia.com/go/

breeze_documentation, contains documentation for all Breeze products, answers to frequently asked

questions, articles about specialized topics, and Breeze presentations.

Breeze Support Center The Breeze Support Center, at www.macromedia.com/support/breeze, contains

current support information, including technical notes, helpful Breeze presentations, and support

program details.

Troubleshooting

If you have difficulty installing or configuring Macromedia Breeze, visit the following website for

troubleshooting information: www.macromedia.com/go/breeze_licensed_support.

Content authors and instructional designers who create

presentations and training with the Breeze Plug-In for

PowerPoint

•Using the Breeze Plug-In for PowerPoint

•Using the Breeze Publish Wizard

Content authors and instructional designers who create

presentations and training with Breeze Live

•Using the Breeze Manager

•Breeze Live User Guide for Meeting Presenters

Meeting administrators who create and manager Breeze

Live meetings

•Using the Breeze Manager

•Breeze Live User Guide for Meeting Presenters

End users who attend Breeze Live meetings •Breeze Live User Guide for Meeting Participants

Breeze user type Recommended reading

Before You Install

For a successful installation, you should be aware of the information covered in this chapter. Topics

include the following:

•“Configurations available for installation” on page 7

•“Installation requirements” on page 7

•“The Breeze database” on page 10

•“Installing and configuring Macromedia Breeze overview” on page 10

Configurations available for installation

Your enterprise has multiple configuration options available for installation of Breeze:

•Breeze Presentation platform

•Breeze Presentation platform and Breeze Training

Breeze Training is always installed on the same computer as Breeze Presentation platform.

•Breeze Presentation platform and Breeze Live

•Breeze Presentation platform, Breeze Training, and Breeze Live

•Breeze Live stand-alone configuration

When you install Breeze Live stand-alone configuration, you also need to install the Breeze

application server, which provides necessary functionality that would otherwise be provided by the

Breeze Presentation platform.

Additionally, depending on your organization’s licensing and performance needs, you may choose to

install a multi-server configuration. For more information, see “Appendix A: Clustering Breeze

Presentation Platforms” on page 26 and “Appendix B: Clustering Breeze Live” on page 29.

When you run the Breeze installer, you see only the installation options for the specific components

licensed by your organization.

Installation requirements

This section lists hardware and software requirements for installing the Breeze components. It covers the

following topics:

•“Breeze Presentation platform installation requirements” on page 7

•“Breeze Presentation platform with Breeze Live installation requirements” on page 9

This section discusses installing Breeze Live and the Breeze Presentation platform on the

same computer.

•“Breeze Live installation requirements” on page 9

This section lists requirements for installing Breeze Live on a separate computer from the Breeze

Presentation platform.

•“Additional software requirements” on page 10

If you are installing the Breeze Live stand-alone configuration, all references to installation requirements

for the Breeze Presentation platform in this chapter also apply to the Breeze application server, except

where noted.

Note: For optimal performance, and to ensure the installation is not unnecessarily complicated, Macromedia

recommends that you install Breeze on a dedicated computer.

Breeze Presentation platform installation requirements

The requirements for installing the Breeze Presentation platform alone and installing the Breeze

Presentation platform with Breeze Training are identical. If you have Breeze Live, you can install it on the

same computer as the Breeze Presentation platform or on another computer. For the requirements for

installing Breeze Live on the same computer, see “Breeze Presentation platform with Breeze Live

installation requirements” on page 9.

You can install the Breeze Presentation platform on a computer that meets the requirements described in

the next section.

Hardware requirements for the Breeze Presentation platform

Your computer must meet the following hardware requirements for installing and using the Breeze

Presentation platform:

•A Pentium III, 733 MHz processor

•512 MB of RAM

•A CD-ROM drive

•A hard disk with the following disk space:

■1 GB for Macromedia Breeze Presentation platform installation

■10 GB per 100 presentations

Software requirements for the Breeze Presentation platform

You must have the following software on your computer to install the Breeze Presentation platform:

•One of the following Windows operating systems:

■Windows XP Professional

■Windows 2000 Server

■Windows 2000 Professional

■Windows 2003 Professional

■Windows 2003 Server

•A local printer driver

The computer that is going to host the Breeze Presentation platform must have a local printer

driver on it before you install Microsoft PowerPoint or Microsoft Office, or run the Breeze installer.

This requirement applies even if the computer hosting the Breeze Presentation platform does not

connect to a local printer.

If your server hardware platform lacks a local printer (LPT) port, you can install a local printer by

starting the printer spooling service, and then setting it to start automatically.

Note: If you installed PowerPoint or Microsoft Office prior to installing a local printer driver, be sure to install

the printer driver before installing the PowerPoint or Microsoft Office service packs and updates.

If there is no local printer driver or you install the printer driver after the Presentation platform is

installed, the Presentation platform cannot convert PowerPoint presentations to Breeze Flash

presentations. For instructions on verifying that a printer driver is installed and installing one if

necessary, see the following procedures.

A local printer driver must be installed before you install Microsoft PowerPoint 2002 or Microsoft

PowerPoint 2003.

•Microsoft PowerPoint 2002 or Microsoft PowerPoint 2003

PowerPoint 2002 or PowerPoint 2003 must be installed on the computer that is going to host the

Breeze Presentation platform before you run the Breeze installer. If PowerPoint 2002 or PowerPoint

2003 are not installed, or if you install PowerPoint after the Presentation platform is installed, the

Presentation platform cannot convert PowerPoint presentations to Breeze Flash presentations.

To install PowerPoint 2002 or PowerPoint 2003 for use with the Breeze Presentation platform, you

must copy the contents of the PowerPoint installation CD to the hard disk of the computer you are

installing on, and run the PowerPoint installer from the hard disk. You must follow this procedure

because, in some contexts, Breeze might display a dialog box that requests you to install a

component that is not part of a standard PowerPoint installation but is on the PowerPoint

installation CD. There are cases in which the PowerPoint installer can install such a component

from your hard disk, but not from the installation CD.

To verify that a printer driver is installed:

1Select Start > Control Panel > Printers and Faxes.

Printers and Faxes lists the printer drivers installed on the computer.

2Display the list in Thumbnails view. Select View > Thumbnails.

In Thumbnails view, the following icon for a local printer appears:

To install a printer driver if none is installed:

•If no printer drivers are installed, select Add, and then select a local printer driver for installation.

The Windows printer-driver wizard guides you through the process.

Breeze Presentation platform with Breeze Live installation requirements

If your Breeze configuration includes Breeze Live, you can install the Breeze Presentation platform and

Breeze Live on the same computer or on separate computers. This section gives installation requirements

for installing Breeze Live and the Breeze Presentation platform on the same computer. For installation

requirements when you install the Breeze Presentation platform without Breeze Live, see the preceding

section.

Hardware requirements for the Breeze Presentation platform with Breeze

Live

Your computer must meet the following hardware requirements for installing and using Breeze Live and

the Breeze Presentation platform:

•A Pentium 4, 1 GHz processor (dual Pentium 4 or faster recommended)

•512 MB of RAM

•A CD-ROM drive

•A hard disk with the following disk space:

■1 GB for Breeze Presentation platform installation

■10 GB per 100 presentations

This requirement does not apply to the Breeze application server in a Breeze Live stand-alone

configuration.

■500 MB for Breeze Live installation

■Initially, 80 GB for Breeze Live meeting files. Disk space requirements increase as more Breeze

Live meetings are stored.

Software requirements for the Breeze Presentation platform with

Breeze Live

The software requirements for installing the Breeze Presentation platform and Breeze Live on a computer

are the same as for installing only the Breeze Presentation platform. For information on Breeze

Presentation platform software requirements, see “Software requirements for the Breeze Presentation

platform” on page 8.

Breeze Live installation requirements

You can install Breeze Live on a computer that meets the following minimum requirements.

Hardware requirements for Breeze Live

Your computer must have the following hardware in order to install and use Breeze Live with the Breeze

application server:

•A Pentium 4, 1-GHz processor (dual Pentium 4 or faster recommended)

•512 MB of RAM

•A CD-ROM drive

•A hard disk with the following disk space:

■500 MB for Breeze Live installation

■Initially, 80 GB for Breeze Live meeting files. Disk space requirements increase as more Breeze

Live meetings are stored.

Software requirements for Breeze Live

You must have one of the following Windows operating systems on your computer to install the Breeze

Presentation platform:

•Windows XP Professional

•Windows 2000 Server

•Windows 2000 Professional

•Windows 2003 Professional

•Windows 2003 Server

Additional software requirements

In addition to specific requirements for the computers hosting the Breeze Presentation platform and

Breeze Live, Macromedia Breeze requires the following software:

•A database management system: either the Breeze database engine or Microsoft SQL Server 2000

The Breeze database engine comes with Macromedia Breeze, but there are restrictions on its use.

For information about choosing between the Breeze database engine and Microsoft SQL Server

2000, see “The Breeze database” on page 10.

•An SMTP e-mail server

The Breeze Presentation platform requires an SMTP e-mail server for sending e-mail notifications.

To use the e-mail server with Breeze, you need to set a configuration property in the Breeze

Presentation platform. For more information, see “Configuring the Breeze Presentation Platform”.

For updated Breeze system requirements and recommendations, see www.macromedia.com/go/

breeze_sysreqs.

The Breeze database

The Breeze Presentation platform requires a database created through either the Breeze database engine or

Microsoft SQL Server 2000.

The Breeze database engine comes with Macromedia Breeze, but it has the following limitations:

•Because of licensing restrictions, you can install the Breeze database engine only on the same

computer as the Breeze Presentation platform.

•Also because of licensing restrictions, you can only install the Breeze database engine on a single-

processor computer.

•The Breeze database engine has a command-line interface for managing and querying the database,

in contrast to Microsoft SQL Server 2000, which has graphical tools for these uses.

Recommendations:

•Consider installing the Breeze database engine for use in test environments.

•In a production environment, give preference to Microsoft SQL Server 2000 if your database

administrator is not comfortable with command line interfaces.

For information on setting up the Breeze database through Microsoft SQL Server 2000, see “Setting

configuration properties for Microsoft SQL Server 2000” on page 15.

Note: To use a database with Breeze, the database must be set to case insensitive.

Installing and configuring Macromedia Breeze overview

To install and configure Breeze, perform the following steps.

To install and configure Macromedia Breeze:

1Make sure that you have met all hardware and software requirements described in this chapter.

2Run the Breeze installer to install Breeze components (see “Installing Breeze” on page 11).

3Configure the Breeze database (see “Setting Up the Breeze Database” on page 15).

4Configure the Breeze Presentation platform (see “Configuring the Breeze Presentation Platform”

on page 17).

5Configure Breeze Live, if you have installed it on a separate computer from the Breeze Presentation

platform (see “Configuring Breeze Live” on page 19).

For information about starting Macromedia Breeze, see “Starting your Breeze components” on page 21.

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