Intermec 4820F Manual de usuario
4820 Printer
USER’S GUIDE
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P/N: 961-028-096
Revision B
June 1998
"NOTICE The information contained herein is proprietary and is provided solely for the
purpose of allowing customers to operate and service Intermec manufactured
equipment and is not to be released, reproduced, or used for any other purpose
without written permission of Intermec.
Disclaimer of Warranties. The sample source code included in this document is
presented for reference only. The code does not necessarily represent complete,
tested programs. The code is provided “AS IS WITH ALL FAULTS.” ALL
WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
We welcome your comments concerning this publication. Although every effort has
been made to keep it free of errors, some may occur. When reporting a specific
problem, please describe it briefly and include the book title and part number, as
well as the paragraph or figure number and the page number.
Send your comments to:
Intermec Technologies Corporation
Publications Department
550 Second Street SE
Cedar Rapids, IA 52401
ANTARES, INTERMEC, NORAND, NOR*WARE, PEN*KEY, ROUTEPOWER,
TRAKKER, and TRAKKER ANTARES are registered trademarks and
ENTERPRISE WIRELESS LAN, INCA, Mobile Framework, MobileLAN, TE 2000,
UAP, and UNIVERSAL ACCESS POINT are trademarks of Intermec Technologies
Corporation.
!1989 Intermec Technologies Corporation. All rights reserved.
Acknowledgments
Microclean II is a registered trademark of Foresight International.
4820 Printer User’s Guide i
CONTENTS
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SECTION 1
Introduction
About this Guide 1-1....................................
Printer Descriptions 1-2.................................
Connectors 1-4..........................................
Reset Switch 1-6........................................
Remote Connections 1-7.................................
Power Options 1-7.......................................
Paper 1-7...............................................
Control Panel 1-8.......................................
Specifications 1-10.......................................
Printer Dimensions 1-11..................................
Fixed Mount Printers 1-11............................
Portable Printers 1-11.................................
Wall Mount Printers 1-12.............................
Inside Sales 1-12.........................................
Customer Support 1-12...................................
Factory Service 1-13..................................
Customer Support Center 1-13.........................
Web Site 1-13........................................
Bulletin Board Service 1-14............................
SECTION 2
Installation
Installation Kit 2-1......................................
Installation Procedures 2-2...........................
Tools Required 2-2...................................
Vehicle Electrical System 2-2.............................
CONTENTS
ii 4820 Printer User’s Guide
Electrical Installation 2-3................................
Power Cable Routing 2-3.............................
Cable Installation 2-4................................
Mechanical Installation 2-15..............................
Installing the Fixed Mount Printer Mounting Plates 2-15
Installing the Wall Mount Printer 2-17.................
Final Connections 2-21...................................
SECTION 3
Operation
Check List 3-1..........................................
Installing Internal Battery 3-2...........................
Installing a Battery Spacer 3-3.......................
Removing a Battery Spacer 3-5.......................
Installing the Ribbon Cartridge 3-7.......................
Adjusting the Print Head Gap 3-8........................
Loading Paper Tray 3-9..................................
Fixed Mount and Portable Printers 3-9................
Wall Mount Printer 3-10..............................
Loading Paper Into Printer 3-11...........................
Checking Pinfeed Drive Gear 3-11.....................
Positioning the Paper 3-12.............................
Adjusting the Pinfeed Holders 3-12.....................
Setting the Paper 3-14................................
Inserting Computer in Terminal Holder 3-15...............
Inserting 4000 Series or 62XX Computer 3-15...........
Inserting 61XX Computer 3-16.........................
SECTION 4
Maintenance
Operating Guidelines 4-1................................
General Cleaning 4-2....................................
Cleaning the Outside 4-2................................
Cleaning the Inside 4-3..................................
Removing Old Ribbon Cartridge 4-4...................
Cleaning the Mask Spring 4-5........................
Installing New Ribbon Cartridge 4-7..................
CONTENTS
4820 Printer User’s Guide iii
SECTION 5
Troubleshooting
Checking the Power Source 5-1...........................
Self-Test 5-2............................................
Resetting the Printer 5-5................................
Possible Printer Problems 5-5............................
Communications Pin-Out Configurations 5-8..............
FIGURES
Figure 1-1 4820 Printers 1-3.............................
Figure 1-2 Printer Connectors 1-5........................
Figure 1-3 Reset Switch on Printers 1-6...................
Figure 1-4 Control Panel 1-9.............................
Figure 2-1 Two-Cable Installation Solution 2-4.............
Figure 2-2 Vehicle Battery Cable Jacket 2-6...............
Figure 2-3 Vehicle Battery Cable Ends 2-7.................
Figure 2-4 Side-Mount Vehicle Battery 2-9................
Figure 2-5 Top-Mount Battery Terminal 2-11...............
Figure 2-6 Clamps 2-12...................................
Figure 2-7 One-Cable Installation Solution 2-13.............
Figure 2-8 Voltage and Polarity 2-14.......................
Figure 2-9 Top View of Fixed Mount Printer Paper Tray 2-15.
Figure 2-10 Flat and Angle Mounting Plates 2-16...........
Figure 2-11 Mounting Dimensions for
Wall Mount Printer 2-17..............................
Figure 2-12 Mounting Plate 2-18..........................
Figure 2-13 Attach Paper Tray to Mounting Plate 2-19......
Figure 2-14 Mounting the Wall Mount Printer 2-20.........
Figure 2-15 Cable Connections 2-21........................
Figure 3-1 Installing Internal Battery 3-2.................
Figure 3-2 Spacer Installed in Deep Paper Tray 3-3........
Figure 3-3 Lowering Spacer in Shallow Paper Tray 3-4.....
Figure 3-4 Spacer in Shallow Tray 3-4....................
Figure 3-5 Releasing Spacer 3-5..........................
Figure 3-6 Pressing Down with Pliers 3-6.................
Figure 3-7 Rotating Spacer 3-6...........................
Figure 3-8 Ribbon Cartridge 3-7..........................
Figure 3-9 Print Head Adjuster Set on Third Notch 3-8.....
Figure 3-10 Pulling Paper Over Printer Mechanism 3-9....
Figure 3-11 Loading Compact Paper Tray 3-10..............
CONTENTS
iv 4820 Printer User’s Guide
Figure 3-12 “Engaged” Versus “Disengaged” Platen Lever 3-11
Figure 3-13 Components that Align Paper into Printer 3-13..
Figure 3-14 Inserting 4000 Series or 62XX Computer into
Terminal Holder 3-15.................................
Figure 3-15 Inserting 6100 Computer into
Terminal Holder 3-16.................................
Figure 4-1 Check Points on Printer Mechanism 4-3........
Figure 4-2 Remove Old Ribbon Cartridge 4-4..............
Figure 4-3 Mask Spring Location 4-5......................
Figure 4-4 Exposing the Mask Spring 4-6.................
Figure 4-5 Installing Ribbon Cartridge 4-7................
Figure 5-1 Sample Printout 5-2...........................
Figure 5-2 DIP Switches 5-4.............................
Figure 5-3 25-Pin to 25-Pin Cable (P/N: 206-954-XXX) 5-8..
Figure 5-4 9-Pin to 15-Pin Cable (P/N: 226-016-XXX) 5-9...
Figure 5-5 15-Pin to 25-Pin Cable (P/N: 216-605-XXX) 5-10..
Figure 5-6 25-Pin to 15-Pin Cable (P/N: 226-028-XXX) 5-11..
TABLES
Table 1-1 Fixed Mount Printer Dimensions 1-11............
Table 1-2 Portable Printer Dimensions 1-11.................
Table 5-1 Common DIP Switch Configurations 5-4.........
Table 5-2 Possible Printer Problems 5-5...................
Table 5-3 Terminal Indicators 5-7.........................
Table 5-4 Printer Communications Connector Pin-outs 5-12..
INDEX
4820 Printer User’s Guide 1-1
Section 1
Introduction
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The 4820 Printer is used in the route accounting industry
to produce high-quality customer invoices, receipts, load re-
ports, transfers, and other documents. A unique “sleep”
feature saves energy when the printer is not printing, elimi-
nating the ON/OFF switch. Data input is normally pro-
vided by hand-held computers.
About this Guide
This user guide is developed for end-users and installers of
the 4820 Printer.
"Section 1 Introduction
Describes printer types and equipment, accessories,
power options, specifications, and customer support.
"Section 2 Installation
Includes instructions on installing the printer in a ve-
hicle and connecting to a vehicle battery.
"Section 3 Operation
Provides instructions on set up and printer operations.
"Section 4 Maintenance
Contains general cleaning tips, tips on changing the
ribbon cartridge, and cleaning the mask spring.
"Section 5 Troubleshooting
Provides diagnostic tips you can use to troubleshoot
any printer problems that may occur. Connector pin-
out information is also in this section.
Introduction SECTION 1
1-2 4820 Printer User’s Guide
Printer Descriptions
Below are the three most common printer configurations:
"Fixed Mount Printer
The fixed mount printer is mounted in motor vehicles
or used in a settlement room environment. The termi-
nal holder may be mounted on the printer or a remote
dock can connect to the side of the printer. A deep pa-
per tray, which holds up to 200 3-ply forms (about 2”
or 5 cm thick) is under the printer mechanism.
"Portable Printer
The portable printer has a handle so that you can
carry it. An optional internal battery permits opera-
tion without the use of an external power source. The
terminal holder is an integral part of this printer. A
shallow paper tray, which holds up to 50 3-ply forms
(about an inch or 2.5 cm thick) is under the printer
mechanism.
"Wall Mount Printer
The wall mount printer hangs on a mounting plate
secured to a wall. Computers communicate with this
printer only through the remote terminal holder or ve-
hicle dock. There is no internal paper tray, thus paper
is loaded from a separate compact or flat paper tray
(which holds up to 2.5“ or 6 cm of paper) or a box. The
printer mechanism is permanently attached. The wall
mount printer cover is hinged to the printer. These
hinges have a tension screw (turn clockwise to tighten,
turn counterclockwise to loosen), should you need to
adjust them.
SECTION 1 Introduction
4820 Printer User’s Guide 1-3
1. Fixed mount printer (with 4000 Series/62XX Terminal Holder)
2. Portable printer (with 61XX Terminal Holder)
3. Wall mount printer (with mounting plate, flat paper tray, and cover hinge tension adjustment)
3
1
2
Figure 1-1
4820 Printers
Introduction SECTION 1
1-4 4820 Printer User’s Guide
Connectors
Each printer has a dc power jack that connects the printer
to a power source, such as the vehicle battery or an exter-
nal power supply.
Each printer communicates with a hand-held computer
through the 25-pin data communications connector (wall
mount printer) or 15-pin connector socket (in terminal hold-
er, remote terminal holder, or vehicle dock).
"Fixed Mount Printer
The dc power connector is on the bottom rear of the
printer behind the printer terminal holder.
The data communication connector (15-pin socket), is
in either the printer terminal holder or a separate ve-
hicle dock.
"Portable Printer
The dc power connector is found on the side of the
printer, beneath the printer terminal holder.
The data communications connector (15-pin socket) is
either in the printer terminal holder or a separate ve-
hicle dock.
"Wall Mount Printer
The dc power connector is on the bottom left of the
printer.
The data communications connector (25-pin socket) is
on the bottom right of the printer.
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