IntelliBar All Series Printers Manual de usuario

Label Printer

User’s Guide

For All Series Printers

Changing the way the world prints labels…

IntelliTech International Inc.

43 Broad Street

Hudson, MA 01749

http://www.intellitech-intl.com

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related materials, is

the valuable property of IntelliTech International Incorporated (IntelliTech) and/or its li-

censors. IntelliTech and/or its licensors, as appropriate, reserve all patent, copyright and

other proprietary rights to this document, including all design, manufacturing, reproduc-

tion, use, and sales rights thereto, except to the extent said rights are expressly granted to

others.

The IntelliTech product(s) discussed in this document are warranted in accordance with the

terms of the Warranty Statement accompanying each product. However, actual

performance of each such product is dependent upon factors such as system configuration,

customer data, and operator control. Since implementation by customers of each product

may vary, the suitability of specific product configurations and applications must be

determined by the customer and is not warranted by IntelliTech.

To allow for design and specification improvements, the information in this document is

subject to change at any time, without notice. Reproduction of this document or portions

thereof without prior written approval of IntelliTech is prohibited.

IntelliBar is a trademark of IntelliTech International, Inc.

Contents

Preface........................................................................................................................ xi

Abbreviations.............................................................................................................xiii

General Information

Models 48 and 412.....................................................................................................1-2

Model88.....................................................................................................................1-3

Hardware Description...............................................................................................1-5

PowerSupply......................................................................................................1-5

ControlPanel......................................................................................................1-5

Main Board.........................................................................................................1-5

Ribbon and LabelFeed Mechanisms.................................................................1-7

Print Mechanism.................................................................................................1-9

Memory Expansion..................................................................................................1-10

Options.....................................................................................................................1-10

User-Installable Options...................................................................................1-10

Factory-Installable Options.................................................................................1-11

Specifications.............................................................................................................1-12

Interface.....................................................................................................................1-14

Parallel Interface.................................................................................................1-14

IEEE 1284 Cable Requirements..................................................................1-14

SerialInterface....................................................................................................1-14

Data Transmission.......................................................................................1-15

Section 2 Setup

Unit Setup..................................................................................................................2-1

Connecting the PowerCord...............................................................................2-5

Connecting the Communications Interface Cables............................................2-6

Labeland Ribbon Requirements........................................................................2-10

IntelliBarRibbons........................................................................................2-12

Ribbon/LabelCombination................................................................................2-14

Loading Labels....................................................................................................2-15

Models 48 and 412.......................................................................................2-15

Contentsiv

Model88.......................................................................................................2-23

Installing the Thermal Ribbon...........................................................................2-26

Model48 or412...........................................................................................2-26

Model88.......................................................................................................2-30

Print Head Removaland Installation.......................................................................2-34

Print Head Removal...........................................................................................2-35

Model48 and Model412.............................................................................2-35

Model88.......................................................................................................2-38

Print Head Installation.......................................................................................2-40

Model48 and 412.........................................................................................2-40

Model88.......................................................................................................2-41

Print Head Voltage Adjustment.........................................................................2-42

Section 3 Unit Operation

Controlsand Indicators......................................................................................3-1

Self-Test...............................................................................................................3-4

Test Page......................................................................................................3-6

BarCode......................................................................................................3-7

Menu Tree...........................................................................................................3-7

Default Factory Settings..............................................................................3-7

Changing Settings........................................................................................3-9

Controlling the Printer................................................................................3-20

LCD Display Messages.......................................................................................3-26

Printing Modes..........................................................................................................3-30

Standard Mode...................................................................................................3-30

Peel-Off Mode.....................................................................................................3-30

Tear-Off Mode....................................................................................................3-31

Cut-Off Mode......................................................................................................3-31

Section 4 Options

Memory Expansion....................................................................................................4-1

IntelliTech InternationalInc. Options......................................................................4-3

User-Installable Options.....................................................................................4-3

Factory-Installable Options.................................................................................4-3

Memory Expansion Module Installation (All Models).............................................4-4

Installing SIMMs................................................................................................4-7

Contents v

LabelCutterInstallation Procedure Overview (Model48 and 412)......................4-11

A. Remove the Standard Peel-Off Assembly (Model48 and 412)............4-12

B. Install the CutterOption (Model48 and 412)........................................4-14

C. Configure the Printerto Use the Cutter(Model48 and 412)................4-15

InternalRewinder(Model48 and 412).....................................................................4-16

Loading Labels....................................................................................................4-16

Loading Labelsin Standard Mode..............................................................4-16

Loading Labels in Peel-Off Mode...............................................................4-19

Section 5 Cleaning and Adjustments

Cleaning.....................................................................................................................5-1

ExternalCleaning...............................................................................................5-1

InternalCleaning................................................................................................5-1

Print Head...........................................................................................................5-3

Platen Roller........................................................................................................5-3

Sensors.................................................................................................................5-4

Print Position Adjustment.........................................................................................5-5

Print Head VoltageAdjustment................................................................................5-6

Correcting PoorPrint Quality...................................................................................5-6

Print Head Adjustments.....................................................................................5-7

Media Mismatch.................................................................................................5-7

Density.................................................................................................................5-7

Resistance Value.................................................................................................5-7

Print Head Latch................................................................................................5-8

Print Speed..........................................................................................................5-8

Ribbon GuidePlate............................................................................................5-8

Bad Print Head...................................................................................................5-8

MechanicalAdjustments...........................................................................................5-9

Model48 and 412..............................................................................................5-10

LabelWidth Guides(Model48 and 412)..................................................5-10

HorizontalPrint Head Alignment (Model48 and 412)..............................5-11

Print Head Pressure Knob forLabelThickness (Model48 and 412)........5-13

Print Head Balance LeverforLabelWidth Adjustment (Model48

and 412)....................................................................................................5-14

Print Head Position DialforLabelThickness Adjustment (Model48

and 412)....................................................................................................5-15

Ribbon GuidePlate(Model48 and 412).....................................................5-18

Contentsvi

Sample Adjustment......................................................................................5-19

Timing Belt Tension Adjustment (Model48 and 412)...............................5-20

Model88..............................................................................................................5-21

LabelWidth and Pressure Adjustment (Model88)....................................5-21

LabelThickness Dial(Model88).................................................................5-23

Ribbon Tension Plate (Model88)................................................................5-24

Print Density Adjustment..........................................................................................5-26

Section 6 Troubleshooting

Troubleshooting the Problem....................................................................................6-1

Using LCD Display ErrorMessages..........................................................................6-2

Correcting Print Quality...........................................................................................6-6

Top-Level Problem Solving.......................................................................................6-8

Common Questionsand Answers.....................................................................6-17

Fax Form.............................................................................................................6-24

AppendixA Packing

Glossary

Proprietary Notice and Liability Disclaimer

Preface

This IntelliBar User Guide contains the informationnecessaryto set up and maintainthe

IntelliBar Models 48,412, and 88 bar code printers.*

The manualisorganized as follows:

A list ofthe abbreviations usedin this manualfollows the preface.

Section 1 GeneralInformationprovides anoverview ofthe IntelliBar printers. This

chapter explains the mainfeatures ofthe printers and their options. This sectionalso lists

printer specifications.

Section 2 Setupdescribes how to set up the printer.

Section 3 Unit Operationdescribes controlpanel buttons, status messages, menus, and

memorysettingsfortheprinter.

Section 4 Optionsprovidesinformation on the various IntelliBar user and dealer

installable options, including installationprocedures.

Section 5 Cleaning andAdjustmentscontains instructions forcleaning and adjusting the

printer.

Section 6 Troubleshootingprovides troubleshooting aids that include error codes, test

samples, and troubleshooting procedures. This sectionalso containsinformationongetting

service and support and printerwarranty termsand limitations.

AppendixA Packing provides packing information.

TheGlossaryatthe end ofthis manualprovides a list ofIntelliBar and bar code printing

termsand brieflydefineseachone.

NOTE:Forupdates onIntelliBar printer

specifications and other informationabout

IntelliTechInternational, Inc. products, visit our

website at http://www.intellibar.com.

*"Thisinformation is subject to change without notice. This information is provided "as is" withouteither express or

impliedwarranty. IntelliTechInternational,Inc. disclaims anyand all warrantieswithregardtothisinformation.

IntelliTechshallnotbeliableinanyeventfor anyspecial,indirect orconsequential damagesor anydamages whatsoever

resultingfromloss ofdata,profits oruse,for anyreasonorinanyaction,arisingout oforinconnectionwiththeuse or

performance ofthisinformation. "

xiii

Abbreviations

Aampere

AC alternating current

ACK acknowledge

ASCII American Standard Code for

Information Interchange

BIOS basic input/output system

bit binary digit

bpi bits per inch

bps bits per second

C centigrade

CD carrier detect

CLK clock

cm centimeter

CMOS complementary metal oxide

semiconductor

COM communication

CPU central processing unit

cpi characters per inch

CTS clear to send

DACK DMA acknowledge

DC direct current

DIP dual in-line package

DMA direct memory access

dpi dots per inch

DRAM dynamic RAM

DSR data set ready

DT direct thermal application

DTE data terminal equipment

DTR data terminal ready

EPROM erasable programmable

read-only memory

EEPROM electrically erasable

programmable read-only

memory

ETX end-of-text

F Fahrenheit

FAX facsimile transmission

FCC Federal Communications

Commission

FG frame ground

FRU field-replaceable unit

GB gigabyte

GND ground

HEX hexadecimal

HMI horizontal motion index

HP Hewlett Packard

Hz hertz

IC integrated circuit

ID identification

in. inch

IPB illustrated parts breakdown

I/O input/output

ips inches per second

IRQ interrupt request

ISO International Standards

Organization

K kilo (1024)

k kilo (1000)

KB kilobyte

kg kilogram

kHz kilohertz

LAN local area network

lb pound

LCD liquid crystal display

LED light-emitting diode

lpi lines per inch

LSB least-significant bit

Mmega

mA milliamps

max maximum

MB megabyte

MHz megahertz

xiv Abbreviations

mm millimeter

ms millisecond

MSB most-significant bit

NC not connected

NMI non-maskable interrupt

ns nanosecond

PC personal computer

PCB printed circuit board

PCL printer control language

PDL page description language

pixel picture element

p-p peak-to-peak

PROM programmable ROM

P.S. power supply

RAM random-access memory

ROM read-only memory

rpm revolutions per minute

R read

RD received data

RTS request to send

R/W read/write

Sslave

SD send data

SG signal ground

SIMM single inline memory module

STB strobe

SW switch

TD transmit data

TG tag stock application

TSC Technical Support Center

TT thermal transfer application

TTL transistor/transistor logic

tpi tracks per inch

Vvolt

Vdc volts, direct current

VRAM virtual RAM

Wwatt

Wwrite

*"This information is subject to change without notice.

This information is provided "as is" without either ex-

press or implied warranty. IntelliTech International,

Inc. disclaims anyand all warranties with regard to

this information. IntelliTech shall not be liable in any

event for any special, indirect or consequential dam-

ages or any damages whatsoever resulting from loss of

data, profits or use, for any reason or in any action,

arising out of or in connection with the use or per-

formance of this information."

Section 1

General Information

The IntelliBar is a thermal label printer that uses industry-standard printer command

languages to produce high-resolution fonts, graphics, and bar codes on thermal transfer or

direct thermal paper or synthetic rolls of labels or tag stock.

The IntelliBar printer family consists of four series differentiated by the printer command

language, emulation, and connectivity as listed in Table 1-1.

Table 1-1 IntelliBar Printer Product Line

Series Name Printer Command

Language Emulation Connectivity

IntelliBar Standard

Series Hewlett Packard

Printer Control

Language 5

(HP PCL5)

LaserJet III IEEE 1284 parallel,

RS-232/RS422C serial

IntelliBar AS Series AFP/IPDS,

HP PCL5 IBM 4028 IEEE 1284 parallel,

RS-232/RS422C serial,

10BaseT Twinax or Coax

IntelliBar ax Series SCS,

HP PCL5 IBM 5020 10BaseT Twinax or Coax,

IEEE 1284 parallel,

RS-232/RS422C serial

IntelliBar LPR Series IGP/PGL, IGP/VGL

Magnum Code V,

HP PCL5

Printronix,

Centronics,

QMS

10BaseT Twinax or Coax,

IEEE 1284 parallel,

RS-232/RS422C serial

Each series consists of three models: Model 48, Model 412 and Model 88. All models print

using either the thermal transfer or direct thermal printing method described later in this

section. As standard features, all printers have 300 x 300 dots per inch (dpi) print

resolution, parallel and serial communication ports, and label peel-off capability. The

IntelliBar AS, ax, and LPR Series have the additional standard feature of twinax and coax

connectivity. Each model also features a control panel and LCD display for simple printer

installation and use (see “Control Panel” in this section).

The Model 48 and Model 412 print labels up to a maximum width of 4.37 inches (111 mm).

The Model 88 prints labels up to a maximum width of 8.65 inches (220 mm). Label length is

model and memory dependent. In the Model 48 and Model 412, memory can be expanded

to increase label length, overall printer performance, and data throughput. The IntelliBar

automatically senses label length at power-on and provides a backfeeding capability used

with tear-off, peel-off, or cut-off printing modes.

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